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Newport News Behavioral Health Center

17579 Warwick Blvd Newport News, VA 23603
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Newport News Behavioral Health VA 23603

About Newport News Behavioral Health Center

Newport News Behavioral Health Center is in Newport News, Virginia. They provide mental health, psychiatric, and addiction treatment to children and youths from the age of 8 to 21 years of age. There are inpatient (IP), residential, comprehensive assessment programs, and programs from sexually aggressive males. There’s also a residential addiction treatment program for adolescents age 11 to age 18.

The addiction treatment program for youngsters between the ages of 11 and 18 and is facilitated and run by licensed substance abuse and mental health professionals. When they’re admitted, there will be SASSI-A2 and SASSI-3 assessments and screenings. They’ll partake in intensive weekly groups for substance abuse prevention. A large part of the program is individual, family, and group sessions as well as expressive therapies. Educational programs preparing participants for GED and life skills workshops are available to prepare them for a successful reintegration into their family and community. There are art, music, recreation, and pet therapy programs and 24-hour nursing care.
The acute inpatient psychiatric treatment unit for children over the age of 8 is prepared to provide urgent care for children and youth experiencing a mental health crisis. There are 24 beds on the unit and it is open 24 hours a day. The staff are board certified professionals along with a qualified mental health nursing and support staff to meet the individual needs of each child and their family during the child’s admission.
There are structured daily programming with individual, group, and family therapy, case management, and family support. There is a full education program to help children and youth stay on target with their schooling. Activities and expressive therapies are a part of the extensive recreational program that is offered to patients as part of their care plan.
Newport News Behavioral Health works with many different insurance plans. Coverage for mental health and drug rehab services may be provided by carriers such as Aetna, Beacon, Wellmark, TRICARE, and Humana. Verify your coverage and out-of-network benefits directly with your insurance provider.

Latest Reviews

mariee damfncoldesttt
2 months ago on Google
1
This would be good place to work if they didn t over work there mental health technicians by working 12 hour shifts 5 days a week & two 12 hour shifts the next week. This company doesn t accommodate for your school schedule if you are in college. They expect you to work your regular schedule & maintain school at the same time. On top of all this information they pay you $16-18 dollars an hour to deal with these kids that hit & fight staff. This location needs to pay all mental health technicians 20 an hour or better & have accommodations for school. Would not recommend working here at all or take my kids here for help because they don t heal the kids. This is a big ass daycare that s it!!!
Joey Vaughn
3 months ago on Google
1
This place is a joke this place is a joke.
Response from the owner2 months ago
Hello, Joey. We appreciate your feedback. We would like to get more details about this; please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Darian Williams
3 months ago on Google
5
I wish I could remember the staff names and students of the school program, I only went to the school program. I was a behavioral student there from 1997-1999 so that's about 26 years ago wow, I had my mindset on overcoming all obstacles that were in my way pertaining to home, socially, academically, and inwardly. I didn't know how but as I allowed my mind and heart to be receptive towards the teachers and staff that was there to empower me with the tools morally and behaviorally, there was nothing gonna stop me. Now I went thru the PMI program, New horizon, all kinds of off-site programs dealing with my behaviors, it was up to me to change it and stay in control over my temper and attitude. Everyday wasn't perfect but my mind was set on becoming a better me and to also help others who had that temper and personal home problems as myself. It was one of my greatest experiences I've ever experienced in the school systems throughout Virginia, cause being expelled from a whole jurisdiction meant I was self destructive and to the child I had also who was 4 at the time but I'm grateful for this program and with all do respect I wish we had a year book or something to be able to locate peers, and staff. I loved Mrs Betty from the from office, Mrs Beth the P.E coordinator, also Laurie was the best she really went out her way for a lot of us and she was down to earth like on our level of understanding and talk that talk too. It's always a lesson if it's not looked at as a lesson.
Response from the owner2 months ago
Hi, Darian. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Location

Accepted Insurance

Newport News Behavioral Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Dual-diagnosis addiction treatment programs in New York provide complete and holistic care for individuals with co-occurring mental health and substance abuse. These specialized programs are available on an inpatient and outpatient basis, depending on your individual needs. Addiction experts at these facilities can treat both conditions at the same time using a combination of evidence-based therapies, individual counseling, recovery groups, educational workshops, and family support.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.

Recreational therapy is often a part of a holistic treatment center program for drug and alcohol addiction in Virginia. It offers structured activities that replace substance use with positive experiences like swimming, painting, and hiking. These encourage social interactions, promote physical and mental health, and help reduce stress, all of which are factors that are important to help you rebuild your life.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Amenities

  • private iconPrivate Setting

Staff

Thomas Whinnett

CEO

Damian Tucker

Director of Clinical Operations

Michael Rogers

Director of Education

Belinda Hampton

Director of Utilization Review

Kimberly Sinclair

Director of Human Resources

Terry Rethamel

Director of Support Services

Eugene Yemofio

Director of Business Development

Darryl Richardson

Health Information Manager

Contact Information

Phone icon (757) 888-0400
Building icon

17579 Warwick Blvd
Newport News, VA 23603

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Rehab in Cities Near Newport News

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Reviews of Newport News Behavioral Health Center

2.19/5 (101 reviews)
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Reviews

1

Food is disgusting, people are disrespectful. Group therapy doesn't help, just makes you feel awkward and kinda lost.

Reviewed on 2/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (100 reviews)
Layanie Rodgers
1 month ago
1

I was going to let my child stay for the full week like the doctor suggested, however… the male staff member (Antwon) was very unprofessional and thought it was ok to call my child stupid, crazy, made fun of for being there “that’s why your here & im not”, was very antagonizing and trying to make my child hit him “hit me or shut up, yea your not going to do anything” (multiple times). My Child told me that they were going to move him to a different unit so they didn’t have to work in the same presence of my child anymore. I feel that Antwon needs some disciplinary actions towards him for antagonizing my child… better yet FIRE HIM, due to his actions I pull my child out of there on an AMA in fear of my child’s safety & well-being. Now I have to look for professional help elsewhere & starting from start one all over again. If he’s doing it to my kid, I can just imagine how many other kids he’s done it to and the Child got blamed. Also, the 1st night my child was there, Nurse Jason was very rude to me over the phone when I was asking him a few questions “ I don’t have time to answer any questions, I have work to do” etc, I had to tell my child to ask another staff member to get on the phone (she was very nice and helpful, I think her name was Christiana). A situation had occurred with another child in mind where the child kept calling my child inappropriate names and throwing objects at my Child along at others. I was also to the other kids was antagonizing that child to cause her to react in certain ways by constantly flushing, the toilet to make her man, I reported this to the lady named Jordyn and I don’t feel like she was precipitative about the situation. She basically told me that couldn’t be true because the staff members “monitor the kids”.The last thing I want to mention is the very unprofessional Jamaican security guard (lady) who called herself, trying to argue with my child during discharge until, I had to step in and tell her about herself. Some people come to that center for actual help and if yall as “ professional” adults Don’t see anything wrong with y’all actions than y’all need just as much help as the kids that are in there!!!!!! I would never recommend this place to anybody just from that little bit of time my Child was there. However, I will say there was about three staff members that I did like and I wish I could remember their names.

Response from the ownerInvalid relative date format:
Thank you for your review and for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. We hope to hear from you soon.
mariee damfncoldesttt
2 months ago
1

This would be good place to work if they didn t over work there mental health technicians by working 12 hour shifts 5 days a week & two 12 hour shifts the next week. This company doesn t accommodate for your school schedule if you are in college. They expect you to work your regular schedule & maintain school at the same time. On top of all this information they pay you $16-18 dollars an hour to deal with these kids that hit & fight staff. This location needs to pay all mental health technicians 20 an hour or better & have accommodations for school. Would not recommend working here at all or take my kids here for help because they don t heal the kids. This is a big ass daycare that s it!!!

Joey Vaughn
3 months ago
1

This place is a joke this place is a joke.

Response from the ownerInvalid relative date format:
Hello, Joey. We appreciate your feedback. We would like to get more details about this; please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Darian Williams
3 months ago
5

I wish I could remember the staff names and students of the school program, I only went to the school program. I was a behavioral student there from 1997-1999 so that's about 26 years ago wow, I had my mindset on overcoming all obstacles that were in my way pertaining to home, socially, academically, and inwardly. I didn't know how but as I allowed my mind and heart to be receptive towards the teachers and staff that was there to empower me with the tools morally and behaviorally, there was nothing gonna stop me. Now I went thru the PMI program, New horizon, all kinds of off-site programs dealing with my behaviors, it was up to me to change it and stay in control over my temper and attitude. Everyday wasn't perfect but my mind was set on becoming a better me and to also help others who had that temper and personal home problems as myself. It was one of my greatest experiences I've ever experienced in the school systems throughout Virginia, cause being expelled from a whole jurisdiction meant I was self destructive and to the child I had also who was 4 at the time but I'm grateful for this program and with all do respect I wish we had a year book or something to be able to locate peers, and staff. I loved Mrs Betty from the from office, Mrs Beth the P.E coordinator, also Laurie was the best she really went out her way for a lot of us and she was down to earth like on our level of understanding and talk that talk too. It's always a lesson if it's not looked at as a lesson.

Response from the ownerInvalid relative date format:
Hi, Darian. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Kenneth Lovett
5 months ago
1

Went here years ago- they should be shut down

Response from the ownerInvalid relative date format:
Hello, Kenneth. We appreciate your feedback. We would like to get more details about this; please visit http://www.newportnewsbhc.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
william bledsoe
5 months ago
1

I was here a couple months ago I was forced too and when I first got there it was about 4:56 am and I was pretty ok feeling but I got scared when that night a kid got attacked blood and all and the next night after me and my roommate had taken a shower a kid ran into our room my roommate ran out and hid and the laundry room and the kid beat on me a worker restrained him and my roommate came back in but then one of that kids friends ran in a beat on my roommate and the kid came back in a punched me in the back of the head and on my final day there I got milk thrown at me before court let me leave. Parents don’t send your child here please! I beg it’s an awful place the only good things are the meals and the workers that’s it! The kids here are pretty bad the showers suck and the sleeping situation sucks as well 1 star for a good reason

Response from the ownerInvalid relative date format:
Hi, William. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Lori
5 months ago
1

I was here early 2023 this was one of the worst hospitals I had been put into. I genuinely felt unsafe in my environment and like the staff really didn't care. It was like within my first week and I was in my room for quite time and I had zoned out was was extremely tired due to the fact I hadn't been sleeping very well and I was trying to rock myself to sleep with my foot and I didn't realize it was making noise and they "apparently" were telling me to stop making noise I never heard them they came into the room yanked me off the bed and I freaked out bc I didn't know what was going on and they had restrained me but the lady who had my arms pulled back was pulling them back to hard to the point It hurt more than what I know It should have hurt. I was genuinely scared after that the whole time I watched other kids there get put into restraints for absolutely no reason my mom wasn't even allowed to come down there to say bye or visit me they also didn't let me make phone calls very often

Response from the ownerInvalid relative date format:
Hi, Lori. Thank you for taking the time to review us. Please visit http://www.newportnewsbhc.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Leslie Davis
6 months ago
2

As an mental health tech my first concern was always the patient's safety. I took my job very seriously starting out a year in residential proceeding to what I feel was my calling which was Acute Care. Confirmation of my capabilities was the fact that I was asked by management to become a preceptor (train incoming MHT's). I took this position very seriously and I consider my one of my strengths to be safety. To be admitted to Acute you had to have a rating of either potentially suicidal or a harm to others. Having lost a brother and nephew to suicide I wanted to ensure that no parent buries a child.. To know that a child discharges feeling optimistic with tools to remain mentally safe was very rewarding. I will say that with any job there are always gonna be excellent employees, average employees and even some employees that needs to be replaced. I must say that for the most part I worked with some amazingly caring individuals. Parents please note that we are human and imagine the stress that you feel. Now imagine some of the backgrounds that are the reason of these children becoming patient's in Acute. As staff we ingest ALL their trauma and stress daily. When we go home we carry that concern and stress. But we return the next day to provide the best service we can amid being attacked, verbally abused yet understanding that it's not personal its a result of their trauma or behavior. But we are determined to assist these children to navigate through their pain and trauma. I no longer work there and truly miss the care that I provided. I pray that those employees that are still there and those that came after me continue to provide with the same passion that know I did. Parents, to get the most out of the program you must be involved in your child's care fully. Ask questions and keep the lines of communication open with your child and the professionals working with your child.

Justice Ochoa
6 months ago
1

Downright abhorrent

Response from the ownerInvalid relative date format:
Hi, Justice. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Again, thank you.
Jane Bui
7 months ago
4

I am writing the review I wish I could have seen before having my child admitted to the residential treatment facility. He was there for 8 months. It was an overall positive experience for both myself and my kid. They came out with the tools to regulate sobriety and anger, which were both major issues prior to admission. The downsides were communication with case management and the education staff. I wish I had intervened earlier with the educational issues, but we were able to get them resolved. Thankfully, communication with the primary therapist was great! Other reviews are mixed. Sometimes they liked the food, other times they did not. There were some squabbles on the unit (imagine being among a dozen teens with behavioral issues 24 hours a day). He had disputes with a few staff members, but thought most staff were nice. Several stopped in to offer encouragement and tell him that they believed in him when we were going through the discharge process. Sending your kid to long term treatment is a hard decision, but I’m glad I decided to move forward . It had been a long time since I felt hopeful about his future.

Response from the ownerInvalid relative date format:
Hi, Jane. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://newportnewsbhc.com/contact-us/. We hope to hear from you soon.
Mark Ford
7 months ago
1

Depressing terrible sad just everything horrible

Response from the ownerInvalid relative date format:
Hi, Mark. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.newportnewsbhc.com/contact-us/. Thank you again.
Cheyenne Lee
7 months ago
5

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