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Bon Secours Behavioral Health Services

1500 North 28th street Richmond, VA 23223
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About Bon Secours Behavioral Health Services

Bon Secours Richmond Community Hospital – Behavioral Health program is based in Richmond, Virginia. They provide mental health assessments, inpatient care, and medication assisted treatment.You’ll also receive treatment for any co-occurring health disorders. Medicare and Medicaid are accepted.

Throughout your program, you might be eligible for medication assisted treatment. This basically means that clinicians can help you reduce your cravings and withdrawal symptoms with medications. You’ll be supervised throughout the program, and medications are used with counseling to avoid relapse. At the same time, you’ll be undergoing therapy individually and in groups. Groups can mean peer support, family conferences, and even parent-child workshops. The main goal is to build a recovery with others, rather than falling back on drugs and alcohol. You can also get counseling for marriage troubles and cultural issues that may fuel your addiction. Staff members are bilingual in English and Spanish.

There are other options besides inpatient care. Clients can enter partial hospitalization, intensive outpatient, and general outpatient programs. It depends on your progress and needs. Depending on the program, you’ll have flexibility and independence as you reintegrate with your community.

Latest Reviews

Tana
2 months ago on Google
1
Probably the worst hospital in Richmond. The only reason I've gone here is because it's the closest one when I've had an emergency. Half the times I have been I have been misdiagnosed, rushed out, or flat out ignored. They refused to take many of my concerns seriously and I wasted money going to the ER here. Every time my issue was misdiagnosed here I went to another hospital or even an URGENT CARE and got the exact diagnosis. Coming from a family of medical professionals, knowing my history and my body and still being ignored constantly really sticks with me and I wouldn't recommend this hospital to anyone in the city.
M C
4 months ago on Google
1
This place caused the death of my 53 year old daughter in law. The repeatedly misdiagnosed her by not doing diagnostics. She had a bowel obstruction and they put her in a psych ward. She died at Memorial Regional.
Sasha Foster
5 months ago on Google
1
This place is a joke. I was told by Dr.Sunni that there was nothing medically wrong causing my mobility issues ..soI challenged him and the medical director to let me walk in front of them.. but they didn't allow me to try.. they went by a physical therapist and an uncaring BE Smart counselor named.. Melissa. I was sent home and fell and thankfully another hospital ran the correct tests on me.. and was able to find the correct medical reason for my mobility issues. Some of the unprofessional CNA's would make rude comments to me when I told them..I didn't want this rude nurse..Ciarra to work with me.. they told me that I couldn't choose. They really thought I wanted to stay in that horrible place.. with ugly faded windows when I was trying to better. They did a great injustice to me and I hope no one else has to go through what I went through. They kept me in that hospital for 3 months and never found out the correct medical problem that I had. Thankfully, I am getting the correct care and to the wound nurse," You don't tell patients that you are tired of hearing them.." when they are trying to get help. This hospital especially that 2nd floor needs to be investigated ..Eric, you were wrong on what you thought my mobility issues were and I have the receipts to prove it. You all were very condescending,rude and unkind to me. But God revealed the truth and my prayer is that no other patient go through the hell.. you all put me through! Melissa, you pivot and repeat the steps because you all were nowhere near getting me the help I needed. You all played with my life... and none of y'all discharge plans were safe or accurate for what was wrong with me..but you all didn't listen to me nor did you all care
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.

For those experiencing mental health challenges, including substance use disorder, dialectical behavior therapy in Virginia offers an evidence based method of treatment. This therapy teaches skills for emotional regulation and interpersonal relations so you can break free from negative patterns.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you and your partner are facing challenges, couples therapy in Virginia is designed to help you work through those in a healthy way. Common challenges that couples therapy addresses include conflict resolution, financial disagreements, intimacy challenges, health issues, and substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The goal of nicotine replacement therapy is to reduce the discomfort of quitting cigarettes. It provides small doses of nicotine to curb cravings and withdrawal without exposing you to the other harmful chemicals found in cigarettes.

Staff

John M. Starcher

Chief Executive Officer

Don Kline

Chief Operating Officer

Wael Haidar, MD

Chief Clinical Officer

Michael Bezney

Chief Legal Officer

Deborah Bloomfield, PhD

Chief Financial Officer

David Cannady

Chief Strategy Officer

Fr. Joseph Cardone

Chief Mission Officer

Joe Gage

Chief Human Resources Officer

Sandra Mackey

Chief Marketing Officer

Andrea Mazzoccoli, PhD

Chief Nursing and Quality Officer

Contact Information

Phone icon (804) 371-1675
Building icon

1500 North 28th street
Richmond VA, 23223

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Richmond

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Reviews of Bon Secours Behavioral Health Services

3.22/5 (101 reviews)
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Reviews

5

Everyone showed sincere concerns with each patient and their improvement. Communication was excellent with my therapist all the time

Reviewed on 2/5/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (100 reviews)
Georgette Washington
1 week ago
1

My mother was there11 days and it was the worst days of her life the only nurse that get 5stars is Grace she works on thepcu2 wonderful person the worst hospitalin the whole unite states

frances appouh
1 month ago
5

The staff here are so lovely and friendly. Especially the ones that work the 7pm - 7 am shift. They are SAINTS. Dr.Wong was so helpful, I can’t express enough gratitude. Amazing people/ care all around

Richard Taylor
1 month ago
5

I just like to say the Staff at Emergency Room Day shift, they are one of a kind. All deserve Recognition. Bon Secours Richmond Community Hospital. Thank y'all for going beyond

Latoya Holloman
1 month ago
1

I was waiting to be called for a scheduled appointment in radiology. I witnessed a male surgeon come to me asking for another man. I said no. Then he went to a Hispanic lady who spoke no English but her friend was in the restroom. He called patients name to her she shook her head and pointed to bathroom. He yelled at her 'first off he was an hour and a half late and I could have cancelled the surgery' and continued going on about it while she pointed to the door. The toilet flushed. He began to walk off saying 'thats your translator' she said yes and he continued to walk off while rudely yelling at this poor girl who truly didn't understand I'll be back later. I get that they were late but there's no need for public humiliation for someone who clearly doesn't understand. Come on RCH do better. It's sad I worked here for so long as a nurse witnessing this on multiple occasions

Cheryl Lederle
2 months ago
2

Good enough care, but unfair billing will have me looking at options next time I need care. More than 3x the copay up front is not standard practice

Tana
2 months ago
1

Probably the worst hospital in Richmond. The only reason I've gone here is because it's the closest one when I've had an emergency. Half the times I have been I have been misdiagnosed, rushed out, or flat out ignored. They refused to take many of my concerns seriously and I wasted money going to the ER here. Every time my issue was misdiagnosed here I went to another hospital or even an URGENT CARE and got the exact diagnosis. Coming from a family of medical professionals, knowing my history and my body and still being ignored constantly really sticks with me and I wouldn't recommend this hospital to anyone in the city.

CandyPan
3 months ago
5

Ali Henry
4 months ago
5

M C
4 months ago
1

This place caused the death of my 53 year old daughter in law. The repeatedly misdiagnosed her by not doing diagnostics. She had a bowel obstruction and they put her in a psych ward. She died at Memorial Regional.

Sasha Foster
5 months ago
1

This place is a joke. I was told by Dr.Sunni that there was nothing medically wrong causing my mobility issues ..soI challenged him and the medical director to let me walk in front of them.. but they didn't allow me to try.. they went by a physical therapist and an uncaring BE Smart counselor named.. Melissa. I was sent home and fell and thankfully another hospital ran the correct tests on me.. and was able to find the correct medical reason for my mobility issues. Some of the unprofessional CNA's would make rude comments to me when I told them..I didn't want this rude nurse..Ciarra to work with me.. they told me that I couldn't choose. They really thought I wanted to stay in that horrible place.. with ugly faded windows when I was trying to better. They did a great injustice to me and I hope no one else has to go through what I went through. They kept me in that hospital for 3 months and never found out the correct medical problem that I had. Thankfully, I am getting the correct care and to the wound nurse," You don't tell patients that you are tired of hearing them.." when they are trying to get help. This hospital especially that 2nd floor needs to be investigated ..Eric, you were wrong on what you thought my mobility issues were and I have the receipts to prove it. You all were very condescending,rude and unkind to me. But God revealed the truth and my prayer is that no other patient go through the hell.. you all put me through! Melissa, you pivot and repeat the steps because you all were nowhere near getting me the help I needed. You all played with my life... and none of y'all discharge plans were safe or accurate for what was wrong with me..but you all didn't listen to me nor did you all care

Luis Sibilly
6 months ago
5

Great service.

Britt P
7 months ago
5

I don’t generally leave reviews but as someone who will avoid a hospital at any cost this was a pleasant experience. The nurse & staff are incredibly kind and do not make you feel like an inconvenience. They really put your well being first and do not try to push you out. I hear about a lot of bad experiences in hospitals and would really recommend them. I spent time in their ER & PCU.

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