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Thriveworks Chesterfield

9846 Lori Road 201 Chester, VA 23832
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Thriveworks Chesterfield VA 23832

About Thriveworks Chesterfield

Located in Chester, Virginia, is the Thriveworks Chesterfield outpatient office. This is a counseling center that helps individuals of all ages. Thriveworks offers experienced and licensed therapists and psychiatrists who will help you work through the mental health struggles you’re experiencing along with addiction struggles that have impacted your life. Counseling sessions happen in one on one settings.

Therapy and Psychiatric Support

Thoughtful and highly specialized counseling sessions will help you target the unique struggles you’re facing. If you’re overcoming substance use, your therapist will help you understand how to navigate your sobriety. You’ll learn different strategies and techniques to help you identify and manage triggers so that you can lead a sober lifestyle. Many clients who seek counseling sessions here are also involved in other community groups like 12 step programs.

There’s also psychiatric support here. The main difference is that your psychiatrist will be able to prescribe medication for the struggles you’re facing.

Convenient Counseling

Thriveworks in Chesterfield stands out because they’re committed to offering a more modern take on traditional counseling. What this means for you is that you’ll find clinic hours that extend earlier and later to accommodate your busy schedule.

There are also no wait times, and your appointments will start during the time slot you’re scheduled. You won’t have to pass time in a waiting room. Instead your time is respected so that you can continue on with other obligations in your day.

There are also virtual counseling sessions which can help make care even more flexible. Other modern approaches include text support, exclusive video content and flexible cancellation policies.

Latest Reviews

Brenda Gilliam
3 months ago on Google
5
I was very pleased and had a very good interaction and experience.
Response from the owner3 months ago
Hey Brenda ! Thank you for brightening our day with your kind review! We're thrilled that you had a positive experience with us and we look forward to continuing to support you!
barry wildman
4 months ago on Google
1
If I could have given -100 stars I would have. I made an appointment. I can honestly say I am in crisis. 25 year vet. Feeling suicidal. VA with the cuts can't see me so I made a private appointment. I have been a mess just holding on. The day of the appointment i look at my messages for the appointment and it says your appointment is cancelled. Apparently I had to fill out a consent form prior to my visit. I have been in a ball in bed for days. No phone call. Nothing. Just cancelled my appointment.. what kind of mental health facility does that? And it was not told to me that the form needed to be filled out or the appointment would be cancelled.
Response from the owner3 months ago
Thank you for sharing your experience, and we understand how difficult this must have been for you. Your well-being is important to us, and we never want anyone to feel unsupported. If you are struggling with suicidal thoughts, or thinking about hurting yourself or others, please seek immediate help. Call 911, go to your closest emergency room, or call the Suicide and Crisis Lifeline at 988. This national network of local crisis centers provides free support, and someone is always available to talk. To address your issues further with our team, protect your privacy, and assist you better, please email us directly at success@thriveworks.com. Just include your name, phone number, and details of the issue. We ll review your account and work on a solution together.
Michael Norfield
6 months ago on Google
5
It was a great experience and I look forward to working with my therapist
Response from the owner2 weeks ago
Hello Michael! We re so happy to hear about your wonderful experience with our team! Thank you for taking the time to leave a review.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Location

Accepted Insurance

Thriveworks Chesterfield works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Staff

AJ Centore, PhD

Founder & Chair

Dr. Dan Frogel

CEO

Jim Campasano

COO

Heidi Faust, LCSW

Chief Clinical Officer

Marcos V. Blanco

CFO

Contact Information

Building icon

9846 Lori Road 201
Chester, VA 23832

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Reviews of Thriveworks Chesterfield

4.5/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (100 reviews)
Dorothy Metcalf
1 month ago
5

Shelby has great advise. She is friendly and listens to me.

Response from the ownerInvalid relative date format:
Hello Dorothy! Thank you for brightening our day with your kind review! We’re so glad to hear you enjoyed our services. We’re excited to support you on your path forward!
Krista Baumgardner-Tetrick
2 months ago
5

Shelby is easy to talk to, with peaceful space for sessions. I also appreciated the resources for other family members to find a therapist.

Response from the ownerInvalid relative date format:
Hi Krista! Thank you for your amazing review—it’s feedback like yours that inspires us. We’re so grateful to be part of your journey.
james jones
3 months ago
5

Fine counseling session. I love going to my session, if I could go every day I would. James

Response from the ownerInvalid relative date format:
Hello james, your review brightened our day! We look forward to working with you on your journey.
Brenda Gilliam
4 months ago
5

I was very pleased and had a very good interaction and experience.

Response from the ownerInvalid relative date format:
Hey Brenda ! Thank you for brightening our day with your kind review! We're thrilled that you had a positive experience with us and we look forward to continuing to support you!
barry wildman
5 months ago
1

If I could have given -100 stars I would have. I made an appointment. I can honestly say I am in crisis. 25 year vet. Feeling suicidal. VA with the cuts can't see me so I made a private appointment. I have been a mess just holding on. The day of the appointment i look at my messages for the appointment and it says your appointment is cancelled. Apparently I had to fill out a consent form prior to my visit. I have been in a ball in bed for days. No phone call. Nothing. Just cancelled my appointment.. what kind of mental health facility does that? And it was not told to me that the form needed to be filled out or the appointment would be cancelled.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience, and we understand how difficult this must have been for you. Your well-being is important to us, and we never want anyone to feel unsupported. If you are struggling with suicidal thoughts, or thinking about hurting yourself or others, please seek immediate help. Call 911, go to your closest emergency room, or call the Suicide and Crisis Lifeline at 988. This national network of local crisis centers provides free support, and someone is always available to talk. To address your issues further with our team, protect your privacy, and assist you better, please email us directly at success@thriveworks.com. Just include your name, phone number, and details of the issue. We’ll review your account and work on a solution together.
Andre Leistra
5 months ago
5

Response from the owner5 months ago
Hi, appreciate you leaving a review. We value this feedback greatly.
Susan Wilson
6 months ago
1

Response from the owner6 months ago
Hi Susan Wilson, thank you for taking the time to share your feedback. We're sorry to hear this and we take it very seriously. We would like to address your concerns personally. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at success@thriveworks.com. Please email us with your name, phone number, and details of the issue. We ll look into your account, see what happened, and work together from there. We re truly sorry you ve had this experience and appreciate the chance to help.
Michael Norfield
7 months ago
5

It was a great experience and I look forward to working with my therapist

Response from the ownerInvalid relative date format:
Hello Michael! We’re so happy to hear about your wonderful experience with our team! Thank you for taking the time to leave a review.
Carroll Randall
7 months ago
4

I am getting to talk to someone about my situation so that helps a great deal.

Response from the owner11 months ago
Hi Carroll! Thank you for taking the time to leave a review. We would like to learn more about your experience, and continue to support you on your journey. Please do not hesitate to reach out to us at success@thriveworks.com for further assistance.
Miranda Lyons
8 months ago
5

Response from the owner8 months ago
Hi, thank you for taking the time to leave a rating. We are so happy you had a great experience with us.
Juanisha Holcomb
8 months ago
5

This was my first time getting us with Thriveworks and I’m glad I close thriveworks to seek help. I look forward to continuing my journey through them. Thank you so much!!! 😊

Response from the ownerInvalid relative date format:
Hey Juanisha! Thank you for brightening our day with your kind review! Your feedback inspires us to consistently offer exceptional care.
Jahmir Moore
9 months ago
4

The first session went how it was played out to me. Mostly introducing ourselves and general ice breaking questions. I enjoyed the banter that Mrs. Cole was able to have with me in that it eased some of my anxieties that I had about the process coming in.

Response from the ownerInvalid relative date format:
Hi Jahmir! We really appreciate you taking a moment to share your thoughts with us. We’re here to support you every step of the way.
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