Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Primary Childrens Hospital – Behavioral Health

81 North Mario Capecchi Drive Salt Lake City, UT 84113
Claim Profile
Primary Childrens Hospital - Behavioral Health UT 84123

About Primary Childrens Hospital – Behavioral Health

Primary Children’s Hospital–Behavioral Health is in Salt Lake City, Utah, at the University of Utah campus. This facility is near the foothills of the Wasatch Mountains, near the Hogle Zoo, the Red Butte Garden, and the Natural History Museum of Utah. Primary Children’s Hospital is one of the top pediatric and adolescent care facilities. 

Behavioral and Emotional Health Care for Children and Adolescents 

This behavioral health facility offers behavioral and emotional health services for children, adolescents, and their families. The facility has a highly-skilled team of psychiatrists, psychologists, therapists, social workers, and more. These specialists provide vital care to those who are going through a crisis or are at risk for self-harm.

Treatment plans are evidence-based and focus on those patients that are struggling with substance use, behavioral issues, and emotional disturbances. Primary Children’s Hospital offers crisis intervention including outpatient and inpatient care. 

Physicians and clinicians offer evaluations, medication assistance, and other services to help support and care for patients. I read that this facility has a family-oriented approach, meaning the staff works with their clients and family members to have them involved and proactive. Parents have stated that Primary Children’s Hospital has left them feeling connected and respected. 

Commitment to Family Involvement and Education

This behavioral health facility at the University of Utah in Salt Lake City, Utah, has a commitment to education, providing on-site school programs as the facility is a well-established university, committed to providing prime educational opportunities to clients. 

Primary Children’s Hospital works with families and their educational support structure. They encourage family care and support through treatment planning and recreational opportunities on-site. 

They provide family assistance to those who need better help understanding their financial options. This behavioral health facility accepts Medicaid and private insurance.

Facility Overview

Bed icon 319
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Kiera Land
3 months ago on Google
3
I was there a few years ago and it was a horrible experience. So many ppl taught eachother how to harm themselves. I wasn’t allowed in groups due to other girls being “worse” than I was. The food was so bad. Only good thing was how they will let you stay in your room as much as you’d like and the fidgets they’d provide. Not once did I see a therapist. The horror stories other people told will stay in my head forever. It’s good for a one week immediate stay. Nothing more.
Response from the owner4 weeks ago
Response from Intermountain Health:

We're very sorry to hear about your experience, but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Sheila Olsson
3 months ago on Google
1
I would give zero stars if I could. Terrible communication, terrible professionalism.
Response from the owner4 weeks ago
Response from Intermountain Health:

Sheila, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
ashlynn cross
4 months ago on Google
1
Terrible place workers are horrible they treat teens like criminals it’s a borderline prison asylum
Response from the owner4 weeks ago
Response from Intermountain Health:

Ashlynn, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.6 / 10

Accepted Insurance

Primary Childrens Hospital – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Robert (Rob) Allen

President & CEO

Clay Ashdown

CFO

Nannette Berensen

COO

Heather Brace

Chief People Officer

David Flood

Chief Development Officer

Dan Liljenquist

Chief Strategy Officer

Greg Matis

Chief Legal Officer

Mandy Richards, RN

Chief Nursing Executive

Contact Information

Building icon

81 North Mario Capecchi Drive
Salt Lake City, UT 84113

Fact checked and written by:
Maygen Brockway
Edited by:
Courtney Myers, MS

Reviews of Primary Childrens Hospital – Behavioral Health

2.7/5 (93 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
31
4
5
3
4
2
9
1
44

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (93 reviews)
Kiera Land
3 months ago
3

I was there a few years ago and it was a horrible experience. So many ppl taught eachother how to harm themselves. I wasn’t allowed in groups due to other girls being “worse” than I was. The food was so bad. Only good thing was how they will let you stay in your room as much as you’d like and the fidgets they’d provide. Not once did I see a therapist. The horror stories other people told will stay in my head forever. It’s good for a one week immediate stay. Nothing more.

Response from the owner
Response from Intermountain Health:

We're very sorry to hear about your experience, but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Sheila Olsson
3 months ago
1

I would give zero stars if I could. Terrible communication, terrible professionalism.

Response from the owner
Response from Intermountain Health:

Sheila, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
ashlynn cross
4 months ago
1

Terrible place workers are horrible they treat teens like criminals it’s a borderline prison asylum

Response from the owner
Response from Intermountain Health:

Ashlynn, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Max G
4 months ago
1

This place has left me with more issues than I can count. As someone who has been 3 separate times, do not do this to your kids.

Response from the owner
Response from Intermountain Health:

Max, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Victor Harshberger
5 months ago
5

Grounds are good, tons of activities for the youth (including pet therapy). Security is always active and present(amazing response time for incidents).I know mental health is a difficult battle but the staff at Wasatch canyons care about the youth and work hard to help the youth with any problems they may have.

Response from the owner
Response from Intermountain Health:

Hello Victor, thanks for taking the time to leave us a review, we will definitely pass on your comments to our team. Have a great day!
Desire Reed
6 months ago
1

For people who have had issues please make reports to DOPL department of professional liscensing. And report these issues. There is power in numbers. Report report report. Make your voice heard

Response from the owner
Response from Intermountain Health:

Desire, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Joshua Armstrong
6 months ago
1

My daughter was there one day I'm the out patient care center and refuses to go back. She says the nurse and doctor were fine, but the teacher was not nice and actually made you feel on edge the entire time. She started crying when i picked her up. My daughter didn't feel safe with the teacher. And when you call, it's really hard to get a person to talk to.

Response from the owner
Response from Intermountain Health:

Joshua, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Shelly Bowden
7 months ago
5

My daughter went to both day treatment and inpatient care and all staff were amazing with her. They helped with any and all situations that arose. I highly recommend!!

Response from the owner
Response from Intermountain Health:

Shelly, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Tyler Cassity
7 months ago
5

Response from the owner
Response from Intermountain Health:

Hello Tyler, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Lily H
7 months ago
5

This place is great, these reviews are crazy

Response from the owner
Response from Intermountain Health:

Lily, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Chloe
8 months ago
1

If I could give this place a zero I would. Horrible horrible staff. I went here when I was a teen and that experience left me with the worst ptsd. Some of the things they would tell us kids like we were disappointments to our families, that we were mentally crazy. I still tell myself all of those things to myself. We were a laughing joke to the staff. I have so many other things that I could say but I just can’t believe this place is still running. I wouldn’t be surprised if one day there was a lawsuit against them.

Response from the owner
Response from Intermountain Health:

Chloe, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Flint Gardner
10 months ago
1

I had such an amazing experience with the day treatment program for my son. Highly recommended. Unfortunately the outpatient support afterwards was not ideal. Have found a new place to go now.

Response from the owner
Response from Intermountain Health:

Flint, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Primary Childrens Hospital – Behavioral Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline