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Primary Childrens Hospital – Behavioral Health

5770 South 1500 West Salt Lake City, UT 84123
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Primary Childrens Hospital - Behavioral Health UT 84123

About Primary Childrens Hospital – Behavioral Health

Primary Childrens Hospital – Behavioral Health, located in Salt Lake City, Utah is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Primary Childrens Hospital – Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues, inclusive treatment respecting diverse sexual orientations and gender identities, and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 319
Number of Available Beds

Latest Reviews

Desire Reed
3 months ago on Google
1
For people who have had issues please make reports to DOPL department of professional liscensing. And report these issues. There is power in numbers. Report report report. Make your voice heard
Response from the owner1 month ago
Response from Intermountain Health: Desire, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Joshua Armstrong
3 months ago on Google
1
My daughter was there one day I'm the out patient care center and refuses to go back. She says the nurse and doctor were fine, but the teacher was not nice and actually made you feel on edge the entire time. She started crying when i picked her up. My daughter didn't feel safe with the teacher. And when you call, it's really hard to get a person to talk to.
Response from the owner1 month ago
Response from Intermountain Health: Joshua, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Shelly Bowden
3 months ago on Google
5
My daughter went to both day treatment and inpatient care and all staff were amazing with her. They helped with any and all situations that arose. I highly recommend!!
Response from the owner2 months ago
Response from Intermountain Health: Shelly, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.7 / 10

Location

Accepted Insurance

Primary Childrens Hospital – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Robert (Rob) Allen

President & CEO

Clay Ashdown

CFO

Nannette Berensen

COO

Heather Brace

Chief People Officer

David Flood

Chief Development Officer

Dan Liljenquist

Chief Strategy Officer

Greg Matis

Chief Legal Officer

Mandy Richards, RN

Chief Nursing Executive

Contact Information

Phone icon (801) 313-7711
Building icon

5770 South 1500 West
Salt Lake City, UT 84123

Rehab in Cities Near Salt Lake City

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Reviews of Primary Childrens Hospital – Behavioral Health

2.7/5 (92 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (92 reviews)
Sheila Olsson
2 weeks ago
1

I would give zero stars if I could. Terrible communication, terrible professionalism.

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Sheila, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
ashlynn cross
3 weeks ago
1

Terrible place workers are horrible they treat teens like criminals it’s a borderline prison asylum

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Ashlynn, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Max G
1 month ago
1

This place has left me with more issues than I can count. As someone who has been 3 separate times, do not do this to your kids.

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Max, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Victor Harshberger
2 months ago
5

Grounds are good, tons of activities for the youth (including pet therapy). Security is always active and present(amazing response time for incidents).I know mental health is a difficult battle but the staff at Wasatch canyons care about the youth and work hard to help the youth with any problems they may have.

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Hello Victor, thanks for taking the time to leave us a review, we will definitely pass on your comments to our team. Have a great day!
Desire Reed
3 months ago
1

For people who have had issues please make reports to DOPL department of professional liscensing. And report these issues. There is power in numbers. Report report report. Make your voice heard

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Desire, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Joshua Armstrong
3 months ago
1

My daughter was there one day I'm the out patient care center and refuses to go back. She says the nurse and doctor were fine, but the teacher was not nice and actually made you feel on edge the entire time. She started crying when i picked her up. My daughter didn't feel safe with the teacher. And when you call, it's really hard to get a person to talk to.

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Joshua, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Shelly Bowden
4 months ago
5

My daughter went to both day treatment and inpatient care and all staff were amazing with her. They helped with any and all situations that arose. I highly recommend!!

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Shelly, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Tyler Cassity
4 months ago
5

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Hello Tyler, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Lily H
4 months ago
5

This place is great, these reviews are crazy

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Lily, thanks for taking a moment to leave us this review, we really appreciate it. Thank you for giving us 5 stars!
Chloe
5 months ago
1

If I could give this place a zero I would. Horrible horrible staff. I went here when I was a teen and that experience left me with the worst ptsd. Some of the things they would tell us kids like we were disappointments to our families, that we were mentally crazy. I still tell myself all of those things to myself. We were a laughing joke to the staff. I have so many other things that I could say but I just can’t believe this place is still running. I wouldn’t be surprised if one day there was a lawsuit against them.

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Chloe, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Flint Gardner
7 months ago
1

I had such an amazing experience with the day treatment program for my son. Highly recommended. Unfortunately the outpatient support afterwards was not ideal. Have found a new place to go now.

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Flint, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
Rae Aguirre
8 months ago
2

the therapist was horrible truly unprofessional and cruel. one staff member picked fights with kids on purpose. ate a lot of cheerios. worst few weeks of my life, didn’t really help at all, as lots of other people are saying, you fake it till you make it because this place only makes you feel worse. no windows. you will likely never go outside during your stay here. the food is not nutritious lol very processed diet of instant food and sugary treats.

Response from the ownerInvalid relative date format:
Response from Intermountain Health:<br><br>Hi Rae. We are sorry to hear about your experience but we're grateful for this feedback so we can look into the situation further. We encourage you to contact our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org.
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