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Odyssey House Martindale Clinic

743 E 300 S Salt Lake City, UT 84102
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Odyssey House - Martindale Medical Clinic UT 84102

About Odyssey House Martindale Clinic

The Odyssey House Martindale Clinic located in Salt Lake City, Utah is Joint Commission accredited and has won the Best of State Award 57 times. They accept Medicaid and several commercial insurances. For those who need financial assistance, over 48 funding contracts are available to help with addiction treatment. If a client does not qualify for funding assistance, a sliding scale rate is used.

Services for Substance Abuse Treatment

The clinic provides several substance abuse services. Adult outpatient services include intensive outpatient and general outpatient therapy, DUI classes, and drug and alcohol legal assessments. A family support group is available for those who have loved ones struggling with addiction.

Odyssey House also has adult residential services that treat substance abuse and mental health issues while working to improve communication skills, improve emotional control, and overcome negative stigma surrounding drug use. Also offered is education for a GED or vocational skills.

They even have specialized service here for single parents. A Children’s Services Daycare, whose services may qualify for a government funding payment option, is available for childcare while parents are attending therapy.

Odyssey House offers youth residential services too for mental and substance use disorders. Mental disorders including ADHD are addressed and treated. Youth start out with therapy and based on needs could advance to stronger intervention like medications.

Services for Overall Health and Wellness

They offer STD testing and treatment here as well as primary care services, medication prescriptions and management, and a hepatitis C program that tests and treats the illness. The clinic also offers syringe exchange for those still in addiction which provides clean supplies for a user. Contraceptives are provided here too. Treatment is available to anyone 14 years or older.

Inclusive and Compassionate Treatment

Clients have reported this clinic as a safe place for the LGBTQ+ community. Several clients have expressed how kind and caring staff are during visits, although other clients state that it is difficult to reach the clinic by phone or get a refill on medications.

After a treatment, you can take a break and enjoy relaxation at The Gilgal Sculpture Garden for free. In addition to the garden, there are 12 sculptures, and 70 stones engraved with scripture, poems, and literary text. Liberty Park has a multi use paved path, a folk arts museum, an aviary, tennis center, and pool.

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Konstannce Lehnardt
4 months ago on Google
5
I just started as a patient here and have had only good experiences! Reception has been kind in person and over the phone and Dr Gon Lam is very understanding and supportive.
Brock Van Duren
7 months ago on Google
1
All the front desk staff are highly unprofessional.They're rude condescending and gossip about patients. no matter how many times you call they don't never answer the phone even when they're not busy and they wont return your calls. The doctors are nice. Seem to care about the human condition and addiction and understand slip ups. If you get on their good side that is. If you miss your appointment, or you are 1 minute late or in the bathroom when they call you up they won't reschedule you and you have to do a walk in another day which is an in all day wait if you're lucky. Being seen is not promised for walk in's also. No same day cancelations no matter what the reason is. They're one of the few providers as well in the area that take medicaid and also prescribe Suboxone. There a part of odyssey house treatment center.
Mike Nelson
7 months ago on Google
2
I was in there because of an SDI. I forgot and didn't take the antibiotics on perfect schedule, and I still had the SDI. So I called in and they want me to come in. I'm a trucker and I don't have time to come in, especially when we already know what I have. Just give me some more antibiotics and let's be done with it. The only reason for me to come in is to give them another chance to bill my insurance, and I don't agree with type of business model.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Addiction treatment at an inpatient rehab center is significantly more intensive than outpatient and community-based care. Clients remain at the facility for the duration of their program, though many centers offer supervised group excursions. Inpatient treatment typically consists of extensive psychotherapy, often including group and family counseling. Many programs also prioritize addiction education and recovery-focused life skills training. Holistic therapies, such as yoga, art therapy, EMDR, and meditation, are commonly available as well.
intensive-outpatient iconIntensive Outpatient
Clients often choose to enter intensive outpatient programs (IOP) when they exit inpatient rehab. Others turn to IOP as an alternative to hospitalization. Intensive outpatient rehabs offer high-level care for clients in early recovery and those at an elevated risk of relapse, typically requiring them to commit to between nine and 20 hours of treatment per week. The most prevalent treatment modalities include psychotherapy, recovery education, medication assisted treatment (MAT), and holistic therapies, such as meditation.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program have generally been stable and sober for a period of weeks and months and no longer require high intensity treatment. Many have stepped down from inpatient rehab to outpatient treatment. Others have been discharged from formal treatment but need support in maintaining their sobriety. Clients typically work with their case manager and care team to develop a long-term care plan that aligns with their unique needs and goals.
sober-living iconSober Living Homes
Each sober living home in Utah is a residence, not a treatment center. This setting does not provide clinical or medical treatment, but many residents attend recovery groups or outpatient rehab while staying at the home. The setting, also called a halfway house, offers a balance between structure and accountability and living in the "real world," to help people transition from treatment to everyday life.
heart-hands iconIntervention Services
If your friend or family member is suffering physically or psychologically from substance use but denies there is a problem, it might be time for a drug intervention in Utah. This process involves meeting with an intervention specialist from a facility's intervention services program. This specialist will interview family members to gain an understanding of the situation, then facilitate the intervention. Their expertise can prove invaluable in navigating this complex confrontation.
12-step icon12-Step
Participants in 12 step programs engage in rigorous group counseling, peer coaching, and personal development. Though 12 step recovery is rooted in spiritual principles, religious affiliation is not mandatory. The steps model promotes participants' emotional and psychological healing, which is presumed integral to sustained sobriety. Regular attendance at group meetings is expected. These meetings are free, anonymous, peer-led, and accessible day and night in most communities. Gender and age-specific programs and other specialized formats are common.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter a drug rehab in Utah, the process usually involves four stages: treatment initiation, early abstinence, maintaining abstinence, and advanced recovery. Treatment methods can rely on medications, counseling, or both, in either an outpatient or inpatient setting.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Community building is an important aspect of group therapy sessions in Utah. The sense of community building among participants encourages more transparent sharing of experiences in a judgment free environment. You create strong bonds with the people in your group that support your journey to recovery.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples at any stage of their relationship may benefit from couples therapy in Utah. It is designed to keep relationships on the right path by teaching both partners healthy forms of communication and conflict resolution.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training helps you handle the daily obligations of work, school, and family. It rebuilds your self awareness and self confidence so you can face these challenges with healthy coping strategies rather than succumb to relapse.

Amenities

  • private iconPrivate Setting
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Adam Cohen, MBA

President & CEO

Kali Mower, BS

VP of Operations & Chief Strategy Officer

Brian Pilcher, MBA, ACC

VP of Finance & CFO

Emily Tillett, MOD

VP of Administration & Chief People Officer

Dean Mayer, MD

Chief Medical Officer

Kristine Payne, LSUDC, MBA

Admissions Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Utah

Contact Information

Phone icon (801) 428-3500
Building icon

743 E 300 S
Salt Lake City, UT 84102

Edited by:
Nikki Wisher, BA

Rehab in Cities Near Salt Lake City

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Reviews of Odyssey House Martindale Clinic

3.3/5 (34 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (34 reviews)
clyde mccurdy
6 days ago
1

So been trying for months to get seen finally seen. Dr said she would send my info to mental health and ummmm never did. Asked to get on some meds and the medical assistant played games for weeks. She dated she would call the insurance hahha yeah rite what a joke she called no one I gave her direct number and ummm still zero effort. This is sad the only thing I feel they care for is to collect money and zero help. Discussing place on how they treat people. I certainly have called and emailed the person that fund them and will continue to do so. People need to know they do not care and they would rather addicts stay addicted.i will press this issue further up to governor and several other places to show how lazy and lack of care they provide.

Konstannce Lehnardt
4 months ago
5

I just started as a patient here and have had only good experiences! Reception has been kind in person and over the phone and Dr Gon Lam is very understanding and supportive.

Brock Van Duren
7 months ago
1

All the front desk staff are highly unprofessional.They're rude condescending and gossip about patients. no matter how many times you call they don't never answer the phone even when they're not busy and they wont return your calls. The doctors are nice. Seem to care about the human condition and addiction and understand slip ups. If you get on their good side that is. If you miss your appointment, or you are 1 minute late or in the bathroom when they call you up they won't reschedule you and you have to do a walk in another day which is an in all day wait if you're lucky. Being seen is not promised for walk in's also. No same day cancelations no matter what the reason is. They're one of the few providers as well in the area that take medicaid and also prescribe Suboxone. There a part of odyssey house treatment center.

Mike Nelson
8 months ago
2

I was in there because of an SDI. I forgot and didn't take the antibiotics on perfect schedule, and I still had the SDI. So I called in and they want me to come in. I'm a trucker and I don't have time to come in, especially when we already know what I have. Just give me some more antibiotics and let's be done with it. The only reason for me to come in is to give them another chance to bill my insurance, and I don't agree with type of business model.

Joshua Greenwell
8 months ago
5

This is the best clinic I've ever been to. The doctors are awesome! Update; I have now been going to Martindale Clinic for over 5 years now. I am happy to say that I'm happier than ever to be going to Martindale Clinic. I know some reviews make it seem like they are negligent answering phones and returning calls, but please remember they serve SO many people that they are constantly busy. But this is actually a testament of how Awesome they really are! To have so many people as patients! Here's some examples of my experiences in these last 5 years; During COVID (2020), I had recently lost my housing, and ended up drinking antifreeze after asking help from The U of U, only for the U to kick me off the property. When I was walking up to Martindale Clinic while drinking from the jug of antifreeze, someone is saw and went in and told the staff. My PCP (Jessica Arbogast) literally came outside with a couple of chairs and sat with me while they called the ambulance. Keep in mind this was at the hight of COVID and as it turned out, I had an active COVID infection. My PCP sat and talked with me the whole time until the ambulance arrived. Then she also directed them to bring me to LDS hospital, since I had just had such a negative experience at the U, and didn't feel safe there even though the U was a bit closer. Jessica also remembers my family members names that I've talked about. She even remembers the problems or encounters that I have talked about regarding not just family, but my day to day experiences. Going to Martindale Clinic to get help with my addiction was possibly the best choice I've ever made and I've been sober for over 4 years now! To the staff at Martindale Clinic, and especially Jessica Arbogast, I want to say this; Thank You SO Much! You have been key in my life getting so much better, and I will always remember your help and kindness! Please if anyone is looking to get away from their addiction, and improve their life... Please.give Martindale Clinic a chance to help you!

C Robbins
11 months ago
1

Terrible I made an appointment which was 2 months out I show up 2 months later, mins u I am trying to help myself and better rmy life and I have been so excited to do so! So I show up and my appointment has been cancelled due to training I was upset but rescheduled for the following Friday even more excited to make changes in my life just to show up and get told I have no appointment they are so sorry they don't know what happened!? Are u kidding I am crying out for help to get my life together and u guys have now screwed up 2 times and I get a sorry u people failed me I was crying out and u all said sorry worst place ever

Zalap Alwee
1 year ago
1

I have been trying to call and refill my meds for days. They don’t pick up their phone and they don’t care. They will EVENTUALLY respond if you call an insane amount of times and then the same thing happens all over again next time you need your meds. Don’t go here

Cynthia Wood
1 year ago
5

William Bluemel
1 year ago
5

Best clinic for people with mental emotional and moral help

Tyler Summerhays
1 year ago
5

This place is amazing! I am a patient of Jessica Arbogast's she is such a great provider and her MA Kent is so patient and helpful! Jenn has always been a blast to talk to on the phone and most of all they provide great care. I take sublicade and they treat my diabetes and have taken me from shots everyday to moving into a pump and CGM and I couldn't be happier. They understand addiction and how to keep you healthy with that disease and really any other from my experience. Nothing but gratitude.

Steven Lopez
1 year ago
5

Been a patient for over a year. From the front desk staff, Kent, and Jessica! And of course everyone involved! Make this place a carrying loving, safe place to seek your medical needs especially for people in recovery or lgbtq community! I highly suggest giving this place a chance.

Shanille Sitz
1 year ago
1

They never answer the phone at the front desk ever!!

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