800-784-1361
Wheeler Hartford Family Health & Wellness Center
Hartford, CT 06105
About Reflections Counseling and Consulting Services, LLC
Reflections Counseling and Consulting Services is located on Silas Deane Highway in Wethersfield, Connecticut. They provide outpatient recovery treatment, dual diagnosis treatment and therapy services for children up to seniors.
Reflections Outpatient Services are Flexible and Strength-Based
I like that their program is flexible and strength-based. Reflections utilizes evidence-based methods including cognitive (CBT) and dialectical behavior therapy (DBT) to provide sustainable life skills and to help better manage emotions. They also provide you with the tools you need to help improve relationships with family, peers and loved ones.
It’s great that they offer group, teen, trauma and anxiety counseling services both as outpatient services and through telehealth, for all age groups in addition to specialized focused care for First Responders and Millennials that address specific circumstances facing generational and career-related challenges.
Reviews Spotlight Community Integration
As a self-proclaimed community counseling center with licensed therapists and substance abuse treatment programs, reviews for Reflections are mixed. Positive remarks mention supporting clients and their community and Reflections being a well run organization in a beautiful office setting. While others mention the lack of communication as being an issue between clients and staff.
Motivational Quotes Provide Encouragement
I also like their motivational statements included on their Facebook page providing encouragement and support to anyone facing challenges relating to substance abuse and mental health disorders, including, ‘Healing isn’t a destination. It’s a brave step forward.’ I find this very helpful in a positive light for those who need motivation.
It’s also good to know that Reflections accepts most forms of payment for services including Medicare/Medicaid, most private health insurances, and a sliding scale fee structure.
While visiting Wethersfield, CT there are many community resources available like Wethersfield Skatepark and the Great Meadows Conservation Trust that can be incorporated into your daily routines for a healthier you.
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Latest Reviews
Very unfortunate experience with this office. My therapist I started with was lovely and I was looking forward to working with her. However, we had 2 sessions (after doing hours of extensive paperwork and questionaries online), and after the second session she left the practice. I emailed the owner to speak with her on the matter and asked her to call me, she emailed me to set up a day. I gave her my availability, but I missed her call (I was running errands). I immediately emailed her (it was after hours) and asked her to call me Monday and that I would be sure to have my ringer on. No phone call, no return email. I emailed again, no response and no phone call. Very unprofessional. I wasted the whole summer when I could have been 2 months into therapy by now. I wish I read the reviews before I booked because it seems like a common issue. You can’t run a successful business without communication, follow up, and keeping therapists/clients.
Poor experience. Sabrina was excellent my therapist she left. They gave me someone who was straight out of kindergarten next. That didn't work. Next someone who pretended to know what therapy is. That didn't work. Get Julia who is phenomenal. Love her. And I send a text message as I've done and told Kristina that I'm very sick and will not be able to make it at my appointment, 8 hours from now. Did not get any text message back nor an email. I anticipated getting something from her. Very unprofessional. The last time that I had to call out it was a half hour before my appointment because I was stuck at CVS trying to get a prescription in line and they charged me. I thought this was very unfair they could have Let It Go for one time. Yes they are all about money! So now I'm left without a very good therapist finally I had. I do not recommend this company at all. They are all about the dollar. And a lot of reviews prove this. There are things that they can Overlook but they don't. I did get a response back from this receptionist and she said simply, like she didn't understand what happened? Simple I sent you a text message you never responded. Very poor communication
Response from the owner4 weeks ago
Hi Laurie, please send me an email with a time to discuss this. kgreaves@reflectionsccs.com is my direct email. Thank you. 
The counseling itself was not the issue. I enjoyed my time here. The issue was that life happened and I could not line my schedule up with my counselors. After a few weeks of not being able to coordinate, I was called and told they would have to drop me as a client if I did not schedule an appointment! How off putting. I never when back after this. They really just threw me out the door like all the work we had done didn’t matter.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.2 / 10
Gallery
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Clinical Services
Group therapy offers insight into behavioral patterns and triggers. This can lead to a better understanding of your addictive behaviors, which in turn promotes sobriety and sustainable recovery. You can share your experiences and strategies you use to overcome triggers and learn new strategies from your peers.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy offers you a safe space to process a traumatic experience as therapists use trauma informed care. Your therapist works to support your understanding of your emotional and physical responses to the trauma while developing healthier coping skills. This helps to foster a sense of empowerment that leads to recovery.
During couples therapy in Connecticut, you will learn skills such as problem solving, conflict resolution, and anger management. The goal is to develop techniques that will help you successfully navigate relationship challenges.
Family therapy sessions work to strengthen the family unit by addressing addiction related conflicts and fostering support between family members. Your therapist guides family members in developing effective communication strategies and creating an environment that aids in your loved one's recovery.
Amenities
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Residential Setting -
Private Rooms
Staff
Kari Ann Greaves, LADC
Founder
Contact Information
1177 Silas Deane Highway
3rd Floor
Wethersfield, CT 06109
Get Help Now - 860-264-6018
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Fact checked and written by:
Camille Sylvain
Edited by:
Peter Lee, PhD
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