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Riverside County Department of Mental Health – Magnolia Avenue

3525 Presley Avenue Riverside, CA 92507
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About Riverside County Department of Mental Health – Magnolia Avenue

Riverside County Department of Mental Health has mental health and addiction treatment services in English and Spanish. Services are also provided for those who are hard of hearing or unable to hear. Adult and adolescent programs are offered. Dual diagnosis treatment care plans are also possible through their outpatient programs offered at their Presley location in Riverside, California.

Residential, outpatient, intensive outpatient treatment programs and inpatient detox are offered for both adult males and females throughout their network. There are special programs for pregnant women and those with young children. There are also services geared to older adults who are elderly and in need of substance abuse treatment or mental health support. Medication assisted treatment is available for those needing it to help overcome active addiction to alcohol or opiates.
This center specializes in intensive and traditional outpatient programs. Inpatient services, like extensive detox and residential programs for teens, may require travel outside the county for care.
Those who have been involved with the courts due to drugs and alcohol may be ordered to take a DUI or Drug Court program. Residential detox, meds, residential treatment, intensive outpatient and regular outpatient therapy are available. These can include DUI and PC1000 programs run by the corrections system.
Mental health services for those struggling with emotional issues unrelated to addiction or substance abuse can access treatment through the Riverside County Department of Mental Health as well. There are programs that provide counseling, assistance with housing and nutrition needs, transportation, medication management, individual and group counseling.

Latest Reviews

Channel LASH
2 months ago on Google
1
These workers are getting worse and unprofessional by the second... they are no help they are rude and apparently hate their jobs enough to not want to help anyone in real need. Lie and denie your cases left and right and always change workers on you. They just like to waste people's time
Linda Sotomayor
2 months ago on Google
1
Danielle Martin is a worker who seemed annoyed at doing her JOB! Like I was asking too many questions a kept cutting me off. DANIELLE if you hate your job so much, why don't you quit?? There so many people out there needing a job who would do a better job with you. Attitude and no professionalism.
Mrs B
3 months ago on Google
1
My experience: The worker I spoke to was Unprofessional, couldn t answer my questions, and rude , I get different answers from the workers , and they make you feel like you re asking to many questions, and that s because they are uncertain, needs better training and maybe a refresher cause what they tell you can affect you in the long run .I will never come back to this office
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Joe Zamora

Chief Finance Officer, Riverside University Health System

Alexandra Clark, MD

Chief Medical Officer

Arnold Tabuenca, MD

Associate Chief Medical Officer

Leah Patterson, RN

Chief Nursing Officer & Patient Experience Officer

Melissa Charolla, MHA, RN

Chief of Ambulatory Care

Daniel Kim, MD

Medical Program Director

Contact Information

Phone icon (951) 782-2400
Building icon

3525 Presley Avenue
Riverside, CA 92507

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

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Reviews of Riverside County Department of Mental Health – Magnolia Avenue

3.7/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (100 reviews)
Vanessa Cortez
3 weeks ago
1

Jessica Velasco is a TERRIBLE case worker. I’ve been trying to contact her and leaving voicemails for months to talk to her due to my inability to miss work to go to the office. Her voicemail clearly states she will call back the next business day, but never does.

Corinne Nava
1 month ago
5

Greatest visit ever fastest it's ever been my entire life!! No waiting!!

Michael Bartos
2 months ago
5

Quick efficient and well organized

Ryan Mac
2 months ago
1

Rude staff that are not helpful. I have been calling for over a month and just get transferred to a voicemail every time. They have never called back while awaiting coverage for my newborn baby. They don’t care about anyone including babies. Over twenty voicemails and have never called back or heard from anyone from their offices ever.

Channel LASH
2 months ago
1

These workers are getting worse and unprofessional by the second... they are no help they are rude and apparently hate their jobs enough to not want to help anyone in real need. Lie and denie your cases left and right and always change workers on you. They just like to waste people's time

Linda Sotomayor
2 months ago
1

Danielle Martin is a worker who seemed annoyed at doing her JOB! Like I was asking too many questions a kept cutting me off. DANIELLE if you hate your job so much, why don't you quit?? There so many people out there needing a job who would do a better job with you. Attitude and no professionalism.

Mrs B
3 months ago
1

My experience: The worker I spoke to was Unprofessional, couldn’t answer my questions, and rude , I get different answers from the workers , and they make you feel like you’re asking to many questions, and that’s because they are uncertain, needs better training and maybe a refresher cause what they tell you can affect you in the long run .I will never come back to this office

Chris Rojas
3 months ago
5

Elaine Sanders
3 months ago
5

This location of the DPSS office is my favorite. They are so fast and so efficient I never spend more than 30 minutes here! The rest of the location should try to improvise or implement some of the strategies that they use for customer service around there!

Le'Trell Airrington
4 months ago
4

Lively atmosphere with positive assistance in helping me renew my SAR-7. Thanks Social Workers

Maria Silva
4 months ago
5

Candelaria Sanchez
4 months ago
4

Good

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