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Sandstone Care Teen Center at Chesapeake

2020 Martins Grant Ct Crownsville, MD 21032
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Phone icon(888) 491-9937
The facilities at Sandstone Care Teen Center at Chesapeake in Crownsville, MD 5
The facilities at Sandstone Care Teen Center at Chesapeake in Crownsville, MD 1
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About Sandstone Care Teen Center at Chesapeake

Located in a quiet corner of Crownsville, Maryland, Sandstone Care offers drug rehabilitation services for teens struggling with substance use disorder and mental illness. The program lasts 60 to 90 days in a safe and structured environment. Experienced healthcare professionals will provide your loved one with personalized care that uses experiential therapies and evidence based treatments.

A Serene Location With Careful Supervision

The facility is located less than an hour outside of Baltimore in a cul-de-sac setting with multiple trees surrounding it. It provides clients with the calmness ideal to achieve healing. Teens will be monitored 24/7 with the appropriate safety measures in place so they can put their complete focus on mental and emotional growth.

The in-house chef will provide your loved ones with nutritious and delicious meals that fits with their diet needs. Well balanced meals are important for achieving overall healing, which can support the addiction recovery process.

Therapeutic Curriculum With Evidence Based Techniques

At the beginning of their stay, teens will be challenged to think about their identity outside of using substances. Counselors will also guide patients in learning new social skills and creating healthy relationships. As teens move deeper into the program, they’ll be learning positive coping skills such as taking up healthy hobbies and improving sleep quality. They’ll get a jump start on employment training while keeping up with their classes.

A few therapeutic activities they may do while they’re at the facility include journaling and yoga. These are activities they can continue to do outside of treatment in nearby nature settings, such as the Bacon Ridge Natural Areas. The final few weeks of treatment will focus on managing anger, mindfulness, and using cognitive behavioral skills to manage stress.

Facility Overview

Dollar icon $180
Avg Cost per Day

Latest Reviews

Nichelle B.
1 month ago on Google
5
Sandstone is professional, and the center is easy to get to. The staff clearly care a lot about helping people get healthier
Response from the owner1 week ago
Thank you so much for the kind words, Nichelle!
Suzann Kidd
2 months ago on Google
4
Overall good experience. Communication with staff at times was hard, email seemed to be the best method. Wonderful therapist!
Response from the owner1 week ago
Hey Suzann,

Thank you for your feedback on our Maryland Teen Rehab! We’re glad to hear that you had a positive overall experience. We also appreciate you sharing your thoughts about communication—feedback like this helps us improve. Wishing you all the best!
Terri Harris
7 months ago on Google
5
I would highly recommend this for anyone that has a teen suffering with mental health issues. The tools my son learned during this program gave him his life back. He is on track to graduate in a few months, has a job and is looking forward to college!
Response from the owner1 week ago
Hey Terri,

Thank you for sharing your experience at our Maryland Teen Rehab! We’re thrilled to hear that your son has regained his confidence and is back on track. Over the past year, we’ve made significant improvements to our facility, and it’s so encouraging to see those efforts reflected in the progress your family has experienced. We’re inspired by your son’s journey and wish him continued success as he works toward graduation and beyond!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10
The facilities at Sandstone Care Teen Center at Chesapeake in Crownsville, MD 1
The facilities at Sandstone Care Teen Center at Chesapeake in Crownsville, MD 2
The facilities at Sandstone Care Teen Center at Chesapeake in Crownsville, MD 3
The facilities at Sandstone Care Teen Center at Chesapeake in Crownsville, MD 4
The facilities at Sandstone Care Teen Center at Chesapeake in Crownsville, MD 5

Accepted Insurance

Sandstone Care Teen Center at Chesapeake works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna
Cigna
Blue Cross Blue Shield
Kaiser Permanente
Optum

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.

24-hour icon24-Hour Clinical Care

For intensive-level rehab treatment, 24-hour clinical care in Maryland is an essential tool. Medical staff are available around the clock to supervise the process, which involves cleansing the body of toxins. Close supervision is necessary due to the potential risks of withdrawal symptoms. Medical experts on-site are available to prescribe medications and other forms of treatment to address these symptoms and ensure a safe detox process.

Treatments

Alcohol use disorder (AUD), commonly referred to as alcoholism, can be classified as mild, moderate, or severe. Each category involves unhealthy patterns of alcohol consumption and can cause harmful effects. To treat alcohol addiction at any level, alcohol rehab in Maryland is often necessary. These treatment programs provide psychological, social, and medical supports that help individuals overcome alcohol addiction and maintain long-term recovery.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

opium iconOpioid Addiction

In Maryland, substance abuse treatment programs support individuals struggling with drugs or alcohol, and those who also have mental health conditions. These rehab programs vary, depending on the level of care you need. That might include inpatient rehab, or an outpatient program. Typically, substance abuse treatment includes evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), recovery support meetings, and skills groups to equip you with new coping strategies when you leave rehab.

Treatment for drug and alcohol addiction often centers on improving mental health. Inpatient care is ideal for people who need closer monitoring while receiving therapeutic and mental health services. Standard therapies include group and individual counseling, relapse prevention education, coping skills training, cognitive-behavioral therapy (CBT), motivational interviewing and family support groups. With all critical therapies combined, there is a greater chance for improving mental health and achieving sustained recovery.

mental-health iconMental Health And Substance Abuse

Maryland's addiction experts understand the importance of dual-diagnosis addiction treatment in their inpatient and outpatient recovery programs. Dual-diagnosis means having two mental health disorders at the same time, like addiction and depression. By treating individuals with co-occurring substance use disorders and mental health conditions simultaneously, they can enhance recovery outcomes and improve overall health, reducing the risk of relapse. Programs include evidence-based therapies, family counseling, recovery support groups, and skills training. Additional services may include medically assisted detox, 12-Step facilitation, equine therapy, complementary treatments, and alumni programs.

Programs

teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive behavioral therapy in Maryland emphasizes your current life rather than what has happened in the past. Your therapist will help you develop methods to deal with current and future challenges so you can cope in healthy ways that don't involve substances.

During dialectical behavior therapy sessions, you'll review the challenges you faced the previous week and the feelings you experienced during those times. You and your therapist will engage in problem solving, discussing how you can handle those situations in the future for a better outcome. This involves keeping a diary throughout the week to track your emotions.

equine-therapy iconEquine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four key principles guide motivational interviewing. These are empathy, self efficacy, rolling with resistance, and developing discrepancy. These techniques allow the client to examine their motivations for change, identify discrepancies in their current situation and future goals, and feel empowered to make changes to reach their goals.

The focus of trauma therapy is to heal the emotional wounds that occurred when you witnessed or experienced a traumatic event. Therapy helps you process this trauma emotionally and mentally so you develop healthier coping skills and improve your quality of life.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Drew Powers, CAI-II, CSAC-A

Chief Growth Officer

Robert Ochsner, MD

Chief Medical Officer

Kevin Dill

Chief Compliance Officer

Peter Brink

CFO

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

LegitScript has reviewed Sandstone Care Teen Center at Chesapeake as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in April 2022

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maryland

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Reviews of Sandstone Care Teen Center at Chesapeake

3.5/5 (64 reviews)
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Google Reviews

3.5 (64 reviews)
Keyla Chiri
1 month ago
1

I had an extremely negative experience at this rehab facility. Instead of helping me heal, it actually made my mental health worse. The staff were unprofessional and often dismissive,they hired a teacher that was unprofessional and rude to other staff, there showing little to no empathy toward the clients. It was clear that the focus was more on making money than on actually supporting recovery. Because I got SAD and my therapist did nothing to really help me in the situation she barely even made meetings with me. The environment was cold and unsupportive,there were many fights between eachother and drama a very unhealthy and stressful environment in my opinion and basic needs were often ignored or delayed. Therapist just laugh at our words but they know that some of what we’re saying is true they just think we are taking advantage of it but we’re not you guys just write writeups for things that don’t even deserve one, kick out people without telling them, and hoping they come home becoming sober well your hopes are unreal because with this place the chances are less.im glad that there are some techs that understand our needs but there place is to low to fix or say anything, thank you maverick, kadisha(sorry if I spelled it wrong), Stella, and patrick you guys really helped in this very stressful environment. If you’re looking for real help, I strongly advise looking elsewhere—this place is more damaging than it is healing.

Response from the owner
Hey Keyla,

We’re truly sorry to hear about your experience and that you left feeling unsupported during your time with us. The concerns you’ve shared about the environment, communication, and care provided are deeply concerning, and we take feedback like this very seriously. While we’re glad to hear that certain members of our team made a positive difference for you, it’s clear that your overall experience fell far short of our standards. We would welcome the opportunity to speak with you directly to better understand your experience and discuss your concerns in more detail. Please feel free to give us a call at any time. We sincerely wish you the best in your continued recovery journey.
Nichelle B.
1 month ago
5

Sandstone is professional, and the center is easy to get to. The staff clearly care a lot about helping people get healthier

Response from the owner
Thank you so much for the kind words, Nichelle!
Ian Hicks
1 month ago
2

I stayed at sandstone for 45 days and this is what I have to say. Sandstone Care was not what they said it would be. The website claimed there was a beach nearby and other cool things that were not actually real. That felt like a trick. The regular staff were kind and tried to help but the administrative team was very unorganized and hard to deal with. They messed up schedules and didn’t seem to care. The worst part was a therapist that was assigned to me, that did not help me treatment for 4 weeks into the stay. She was rude and didn’t listen to what anyone had to say. It made the experience stressful. People go there for help and deserve honesty and better treatment from everyone. But once I switched therapists to Mr Norris, he made more goals and helped me for a week and 5 days. Better than she did in 4 weeks

Response from the owner
Hey Ian,

Thank you for taking the time to share your experience. We're truly sorry to hear that parts of your stay at Sandstone did not meet your expectations. We take concerns about communication, consistency, and therapeutic support very seriously, and we regret that you felt misled or unsupported during portions of your time with us. We’re glad to hear that you found some support through our team—especially with Mr. Norris—and that he was able to help you make progress. Your feedback is invaluable and will be shared with our leadership so we can continue improving the care we provide. We wish you the very best on your continued journey.
Suzann Kidd
2 months ago
4

Overall good experience. Communication with staff at times was hard, email seemed to be the best method. Wonderful therapist!

Response from the owner
Hey Suzann,

Thank you for your feedback on our Maryland Teen Rehab! We’re glad to hear that you had a positive overall experience. We also appreciate you sharing your thoughts about communication—feedback like this helps us improve. Wishing you all the best!
Maddie
3 months ago
1

Okay so, I got to sandstone on February 28 and got out April 19(I know I’m very late on writing this.) The first week wasn’t so bad, the groups were mid, I liked some staff. I can’t remember most of my stay but I will say the things that stuck out to me. First: the website, from what I read and know, the website says, you get to go on different outings, like rock climbing, hiking and a trampoline park, horseback riding, etc. that’s a whole lie. You do two outings, equine and crossfit(which is gym.) equine is you basically sit in the gun with horses and try to connect with them, it was boring, but there was this one time we got one of the horses to go around obstacles. Second: staffing, I liked most of the staff, but they were severely understaffed and most of the time had bad communication and didn’t know what was going on half of the time. Third: the food, the food was all over the place. Some days the food was actually good and the next it was Tv dinners, which were cold most of the time. I remember one week the chef ordered spoiled milk, it was probably an accident but that’s still disgusting. Fourth: I don’t know what category this is, but anyway. When I was there two clients were un consensually kissed by another client. The other client was kicked out but there was other instances that also weren’t good, so the client should have been kicked out a long time ago(in my opinion.) fifth: the police, police where there every week, either because of awolling or fighting. Fights were brutal(some not all, from what I’ve seen.) I awolled too, yes it was nice to get out and get some air, but DO NOT, I repeat DO NOT AWOLL. so that’s how my stay was, there might be so things I’m missing, but I can’t remember. In my personal opinion, this place is a 1 maybe a 2 if they didn’t lie so much, but this place sucks.

Rockstar
4 months ago
1

Took my son there for help. After 2 weeks the program staff graduated him from the program (absolute insanity). They then began charging me 50 dollars per day. Me, personally while sucking my insurance dry as well. My son began hearing voices, having mental health issues that he wasn't having before he went there. He was bullied and the staff ignored it. My son then began purging and lost 25 pounds. No one noticed... finally they call me to tell me they graduated him, 2 weeks later. They never mentioned him being assaulted, my son told me. At this point I talked with my insurance company and found another place to send my son. Staff there would not send me his paperwork, tests, diagnoses or anything. So sandstone dragged out the departure date to milk my insurance. Not only that when i picked my son up i had a 1500 bill that i have to pay personally as a result of him graduating the program and stepping down a level, which is unbelievable. The new location I had lined up had to actually take him sight unseen because sandstone would not return calls nor emails. I called, I sent emails. The new location also called and sent emails. The day I picked my son up they were supposed to have a copy of all the paperwork ready for me. That is normal. Staff said they didn't have any paperwork and that the therapy team was off and therefore there was no way I could get it. They assured me I would be receiving an email giving me all I needed. Never got the email. The location I am referring to is in crownsville md. Don't take your son or daughter here. Please. Ended up taking my son to another place in Mississippi door to door transport. He graduated from that place. After 7 rehabs he is finally on track and making good choices. My son has had 7 rehabs total. Only two locations were horrible. Sandstone is one of those two. I am sure other people have decent experiences here. Unfortunately we didn't. I highly recommend you skip crownsville md. Did hear that the texas and Colorado locations with sandstone are premier. If you have to do sandstone I would try one of those two over the MD one. I also need to add that my son did nothing regarding school work. He was kicked out of his high school as sandstone would not communicate with the school. Even though I intercede several times with his local high school, it didn't matter. Since sandstone would not confirm my sons status as being there he was kicked out. Now he is too far behind in his freshman year of high school to recover.

Kristen White
5 months ago
2

Choosing a residential treatment program is difficult because you can only base your assessment on a website, random reviews, your experience with admissions, and your gut. If you have personal referrals, that is helpful, but not necessarily reflective of the experience your teen will have. Here is my honest assessment of the Chesapeake facility, which I chose among several options because I consistently had the best experience with the admissions team at Sandstone. Justina was by far superior in her service and reliability. Other places felt cold and corporate. Overall, the experience wasn’t what we thought it would be. The website portrays an image that wasn’t reflective of the real experience. Surprise! My daughter was there for three weeks. Intake was okay, but they could do a better job preparing parents for what the experience will be like. The actual experience in the first two weeks was jarring and stressful and probably entirely normal. The biggest problem was very poor communication from her therapist which made things way more stressful than necessary. Everyone we did talk with was kind and helpful but communication felt hectic and disorganized and dialed up the stress. Food and physical activity were not as advertised. Lots of processed food and sitting around, according to my teen. The living arrangements were intense with lots of social conflict and aggression. It was hard to hear about and it caused my teen serious stress. My daughter felt there were some kids there with acute behavior issues that created a toxic environment and shouldn’t have been there per the website. My guess is that’s common. My daughter said it wasn’t super helpful except for being removed from everyday life and not having access to drugs, which might be good enough in some cases. Plus she was around kids more acute than her which opened her eyes and helped her see she wants more for her life. When we discharged we literally stood on the driveway waiting for our kid and then left. There was clinical close out, no meeting, no wrap up report, nothing. It’s weird. I think the experience she had is probably par for the course. We wouldn’t send her back or recommend it but it seemed like they had good staff but not reliable systems and operations. They have the makings of a much better program and I hope they can get there.

Ivana Puentes
5 months ago
1

I had one of the worst experiences here at Sandstone. This was my first residential. The website glorifies this place. On their website it states, “Fun and experiential therapies such as yoga, tai chi, hiking, and outdoor adventures will help your teen learn new coping skills when things get tough.” which isn’t true. A lot of the outings promised are unfulfilled, although once a week you go to the gym or horse therapy. When it comes to food, it is either frozen breakfast food or “TV dinners” which is served cold. The police are constantly there, either for runaways or people who are a threat to themselves. When it comes to people who self harm in the facility, not a whole lot is done; you get hospitalized and you end up coming back to place. This place is not helpful for those who are struggling with mental health. There are a lots of fights amongst the clients and since it’s a hands off facility, it gets very difficult to de-escalate these situations. Also when it comes to school, there is only one teacher who runs between all of it. She is truly a hard working person but when it comes to being in charge of all the children, sometimes she slacks and I wasn’t able to receive any of my school work, and my school wasn’t even contacted to get my schoolwork. When it comes to staff, a lot of them are truly kind and care about your well-being. The therapists I’ve met were so kind and they connected well with the people who paid attention, D, Justice, Norris, Victoria, Abi and Laquandra were some of the kindest souls I have ever met. This place also lacks in resources during group, they put on YouTube videos that you can watch at home or they have you fill out some papers and that’s about it. I would reconsider sending your children here if you truly want them to be a better version of themselves. (Also the tables don’t get cleaned!! I wiped down a table because it had been sticky for a week and I was horrified to see pure dirt on this paper towel)

Shivani Gurung
5 months ago
1

I do not recommend this facility at all. As an individual who chose this facility with the goal of getting sober, I was deeply disappointed by the treatment I received. I experienced unprofessionalism, degradation, bullying, harassment, and even assault during my stay. As a young adult, my concerns were completely ignored—especially when I reported that others were bullying me and affecting my treatment. This is not a peaceful, healing rehab environment. There was constant fighting, arguing, and even staff gossiping about young patients. The food was primarily TV dinners—no fresh or cooked meals—and was completely unappetizing. Family and individual therapy only occurred once a week, and there was no proper discharge planning. The program felt overcrowded with young clients, seemingly due to insurance benefits and the facility’s financial gain. I was held there due to miscommunication between staff and my parents, and during a POTS-related fainting episode, my parents weren’t even notified. Staff behavior was extremely unprofessional. One nurse, Mumu, directly told me she disliked me and failed to record my vitals correctly—I confirmed this when I accessed my medical records. Staff were frequently on their phones, playing music, and not paying attention to patients' needs. Sandstone Care may present itself well online, but the reality does not match the marketing. Thankfully, after I left Sandstone, I went to The Freedom Center in Buckeystown—and it truly saved me. There, I was treated with respect, supported as an individual, and provided with excellent case management. To add on there is NO FAMILY VIISTS, NO OUTINGS, NO PHONE CALLS. Please, for the well-being of your child or loved one, seek out a different facility. Sandstone Care demonstrated a clear lack of professionalism, compassion, and responsibility.

Amanda Connelly
5 months ago
2

I really wanted to love this facility. Initially I did love this facility. My daughter was inpatient for 8 weeks at a facility near home, and after fighting with the insurance company for 6 weeks they finally found her medically approved for residential treatment. The customer service reps that do the questionnaires were very attentive and super nice. It was explained to me that this facility was primarily mental health with a secondary of substance abuse. Exactly what my daughter needed. They said they do not do 12 steps, and they really focus on the mental illness, because they can be more likely to abuse substances. Fantastic, right up our alley. They had a bed open pretty quickly and I was able to transfer her after 8 weeks inpatient to Sandstone. The day before I went to take her I was informed that there are no visits, ever. I was pretty upset about that because family involvement is critical for treatment. But I thought, phone calls would have to do. We made our way there, and then we were slapped with reality. There are two 15 minute phone calls per week. My argument was that my daughter was in a lock down mental health care facility for 8 weeks, she needs some grace and to incorporate family, because ultimately she is coming home to me. We were told about the equine and weekly outings. What we weren't told was that there is a 12 day period where the kids can not go out and if there is any behavior they can not go. You put a group of teens, mentally ill or not, into a house and expect no wrong behaviors? I thought this was barbaric, especially since before I took her there the customer service rep who was doing intake really hammered in on the outings and kids need to be kids. I spoke with Charles from Sandstone, and the amount of arguing I had to do to get her an outing, should not even been up for debate. I was finally told she can do outings. On a Sunday my daughter had called me hysterically crying. This was a red flag because she spent 8 weeks in a mental health hospital and never called once crying like this. I started to look into other facilities. Mp3 players are huge here and the restrictions are insane. I ordered a no bluetooth no wifi as directed and had it shipped to her. They told her she couldn't have it and I had to order a new one. So I did. A staff member still gave it to her and it ended up being stolen. Staff was supposed to return it with the amazon label I emailed them. No response. Try getting in touch with anyone on the campus. You can't. This is more of a rehab. They left her without deodorant for close to two weeks, when it was packed and approved. A $130 northface jacket, gone. mp3 players gone. They never gave her books to her, so I told her to get them herself she was told her can read and they were appropriate so get your stuff. My emails haven't been responded to, so maybe this will get their attention. The food was so intolerable that my daughter couldn't eat it. This is a facility that will keep children institutionalized, not reacclimate to society and become responsible productive members of society. I will give credit where credit is due, my daughter did get a lot out of one group, she loved her individual therapist, and the family therapist was great. Communication was awful, but the sessions were great.

Response from the owner
Hey Amanda,

Thank you for sharing this feedback with us. We are so happy to hear that your experience with our therapist and admissions team was very positive and that your daughter loved the care she received from our providers. Our goal is to help each child learn and grow during their stay and help them on their personal journey of healing. However, we are also very sorry that your overall experience with us did not meet your expectations. We fully understand that the decision for any parent to bring their child into residential care is a difficult and complex decision. I know our entire team at Sandstone Care, from our Admissions Team to our frontline nurses and therapists, do their very best to communicate all the program rules and requirements to our families during the admission process. I hope you appreciate that these rules and protocols are designed to keep all the children in our facility safe and to protect their privacy. We will seek to do a better job of communicating to our families prior to and during the process of entering care. Some of the conversations we had about your daughter’s experience with outings had to do with how she was performing on our behavior modification system and we are glad we could accommodate her. During your daughter’s stay we were actively in the process of redesigning our programming and outing experiences and since then those improvements have been implemented.

Lastly, we are very sorry that you have not heard back about your daughter’s belongings lost during her stay. I will look into this further and have someone get back to you as soon as possible. We have located her MP3 player and will be returning that to you via mail.

Thank you again and I wish you and your daughter all the best moving forward!
The Mod
6 months ago
1

If I could give this place 0 stars I would. Sure, it's better than other non residential treatment centers but please do NOT send your kids here unless you are sure they need help(if they aren't going there for anything harder than marijuana please reconsider because they will hate you when they come back). All they do is talk about how drugs are bad but nobody really cares. Most of the staff is nice and genuinely try to help people get better. But some people are just there for the money. Most of the time the food is horrible but if 1 of the staff everyone likes makes it its great. The lunch when I was there was tv dinners with the most random combinations but most of the time the staff try their best to make it more tolerable with seasoning or secondary options. People are forced to do group activities but sometimes you can stay in your room. The beds are small and they are like twin beds and theres 4 people per room in decent sized rooms. You have to wake up early around 5-6 am to get into the shower before other people do so the water is warm and the staff asks when you want to be woken up. Around every 10-15 minutes while you night staff come in and check to make sure nobody tries to run away. The first few nights are annoying but you get used to it. Most have a flashlight but try their best not to shine it at you. Every week or so they have piss tests where they charge you for getting the test and they tell you that it's mandatory(i think that's where they get the most amount of money from). They have a system where you get points depending on how good you act and how much you participate and the longer you're there the better rewards you get. They are things like temporary tattoos, sudoku books, and food. You can't have airpods or any wireless headphones like that there. It's intolerable without music but you can have mp3 players. You can't even email any teachers or contact anybody outside who's allowed on the phone call list for that matter if it's during the school year you have to ask the teacher to email the teachers. This was genuinely the most horrible experience in my life being there. I know there's worse but I haven't seen it and I would never wish this upon anyone. All of the "drugs are bad" is useless and actually made me more curious about why people use them and they even had a research project where you learned about them. Please heavily consider before you send your kids to any place like this unless it's for shock value because it'll definitely make them see how deep in some people are.

Terri Harris
7 months ago
5

I would highly recommend this for anyone that has a teen suffering with mental health issues. The tools my son learned during this program gave him his life back. He is on track to graduate in a few months, has a job and is looking forward to college!

Response from the owner
Hey Terri,

Thank you for sharing your experience at our Maryland Teen Rehab! We’re thrilled to hear that your son has regained his confidence and is back on track. Over the past year, we’ve made significant improvements to our facility, and it’s so encouraging to see those efforts reflected in the progress your family has experienced. We’re inspired by your son’s journey and wish him continued success as he works toward graduation and beyond!
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