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The Renfrew Center First in Eating Disorders

7700 Renfrew Lane
Coconut Creek, FL 33073
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The Renfrew Center of Florida FL 33073

About The Renfrew Center First in Eating Disorders

Both symptoms serve the same function of managing distress by avoiding or changing difficult emotions. They recognized the importance of addressing both issues simultaneously to achieve the best rate of success.

Their specialized substance use programming is designed to use an evidence based, transdiagnostic approach that addresses the core underlying issues of both conditions. You have access to individual and group therapies that are designed to help motivate you and educate you about the complex connections in your disorders. You also develop the skills necessary to achieve recovery. The customized approach is based on a comprehensive assessment of your addiction, the substances you use, and the severity of the substance abuse.

The program is not centered around a 12-step model but they recognize that working the steps can help some individuals and therefore support participation in AA-based groups depending on your preference. They accept more than 400 insurance providers from throughout the country and verify your insurance coverage before you get started in treatment.

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Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Courtney Myers, MS

Latest Reviews

Cadence Baker
1 month ago on Google
5
If you’re looking for a sign or debating on residentials, this is your sign to go to the Renfrew Center in Coconut Creek, FL. I could describe my experience in great detail, but in summery, I just want to say thank you to the Renfrew Center! Coming here has completely turned my life around! Every single one of the staff, from the all nurses (especially Christa) to the therapist, dietary staff and every one in between cared for me greatly! The Renfrew center provides hope and it gave me just that! The Renfrew Center challenged me in the most perfect way all while guiding me along the way. I do not have a single complaint about my experience here at Renfrew, and I wouldn’t have changed a thing, all I have to say is how blessed I feel to have had the Renfrew center in my life! Thank you to my team (especially Corina) and thank you to Renfrew, I am forever thankful for you guys!
Response from the owner1 month ago
Hi Cadence,

Thank you for taking the time to leave us a 5-star review! We’re honored to be part of your recovery journey. It’s wonderful to hear how much the Coconut Creek team has impacted your experience, and we’ll be sure to share your kind feedback with the entire team. We wish you all the best as you continue on your journey of recovery.
Dave Steinfeld
1 month ago on Google
1
I have to agree with all the negative reviews that Renfrew has received. In particular, I echo what Sydney said about the documentary THIN. I watched the film last year and would recommend that anyone who is considering Renfrew watch it as well. It’s a harrowing story of four women’s journeys at the center’s Coconut Creek branch. They deal with obstacles ranging from indifferent and hostile staff members to lousy insurance providers to their own demons. I have to add that the center’s medical director photographs women in his spare time — while they are eating and without their consent. This is obviously a conflict of interest but, to the best of my knowledge, it has not been addressed. It’s rather amazing that this facility is still open. The Menaged family clearly has deep pockets! I wonder what their objective is with Renfrew because clearly they are not interested in helping people with eating disorders. *** I just read Renfrew's response to my review. It's not surprising that they would try to defend themselves rather than be honest. But it's still disappointing. To the owners of Renfrew: if you're really interested in helping women with eating disorders, why do you have a medical director who photographs women while they eat (and without their consent)? And how do you explain all your negative reviews? No business is perfect but you have an average rating of 2.6! That's pretty pathetic.
Response from the owner1 month ago
The information in your review is inaccurate. We participated in the documentary “Thin” with the aim of creating a greater awareness about eating disorders and helping the public better understand this complex and often misunderstood disease. However, while the film has its merits, it does not fully and accurately portray the scope of Renfrew’s treatment processes.

For more than 40 years, The Renfrew Center has been a family-owned organization providing evidence-based, compassionate care to over 100,000 individuals. We are committed to continuously evaluating and evolving our programs to meet the highest standards of treatment.

Our priority has always been — and will continue to be — the wellbeing of our patients.
Sydney Barlowe
2 months ago on Google
1
after watching the “thin” documentary, it is egregious how they have treated the women at this facility. the staff at this facility in 2005-2006 are solely responsible for Polly William’s death and i find it disgusting they are not held accountable
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.6 / 10

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Staff

Samuel E. Menaged, JD

Founder & President

Gayle Brooks, PhD, CEDS-S

VP & Chief Clinical Officer

Vanessa Menaged

Chief Marketing & Admissions Officer

Lori Ciotti, LICSW, CEDS-C

VP of Outpatient Operations

Keri Lorenson

CFO

Kim Edgin, MPA, SHRM-SCP, SPHR, PHR-CA

Chief Human Resource Officer

Henry Cheng, MD

Medical Director

Meghan Brown, LMHC

Regional Admissions Team Leader

Contact Information

Building icon

7700 Renfrew Lane
Coconut Creek, FL 33073

Explore Other Centers Near Coconut Creek

Reviews of The Renfrew Center First in Eating Disorders

2.7/5 (80 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (80 reviews)
Cadence Baker
1 month ago
5

If you’re looking for a sign or debating on residentials, this is your sign to go to the Renfrew Center in Coconut Creek, FL. I could describe my experience in great detail, but in summery, I just want to say thank you to the Renfrew Center! Coming here has completely turned my life around! Every single one of the staff, from the all nurses (especially Christa) to the therapist, dietary staff and every one in between cared for me greatly! The Renfrew center provides hope and it gave me just that! The Renfrew Center challenged me in the most perfect way all while guiding me along the way. I do not have a single complaint about my experience here at Renfrew, and I wouldn’t have changed a thing, all I have to say is how blessed I feel to have had the Renfrew center in my life! Thank you to my team (especially Corina) and thank you to Renfrew, I am forever thankful for you guys!

Response from the owner
Hi Cadence,

Thank you for taking the time to leave us a 5-star review! We’re honored to be part of your recovery journey. It’s wonderful to hear how much the Coconut Creek team has impacted your experience, and we’ll be sure to share your kind feedback with the entire team. We wish you all the best as you continue on your journey of recovery.
Dave Steinfeld
1 month ago
1

I have to agree with all the negative reviews that Renfrew has received. In particular, I echo what Sydney said about the documentary THIN. I watched the film last year and would recommend that anyone who is considering Renfrew watch it as well. It’s a harrowing story of four women’s journeys at the center’s Coconut Creek branch. They deal with obstacles ranging from indifferent and hostile staff members to lousy insurance providers to their own demons. I have to add that the center’s medical director photographs women in his spare time — while they are eating and without their consent. This is obviously a conflict of interest but, to the best of my knowledge, it has not been addressed. It’s rather amazing that this facility is still open. The Menaged family clearly has deep pockets! I wonder what their objective is with Renfrew because clearly they are not interested in helping people with eating disorders. *** I just read Renfrew's response to my review. It's not surprising that they would try to defend themselves rather than be honest. But it's still disappointing. To the owners of Renfrew: if you're really interested in helping women with eating disorders, why do you have a medical director who photographs women while they eat (and without their consent)? And how do you explain all your negative reviews? No business is perfect but you have an average rating of 2.6! That's pretty pathetic.

Response from the owner
The information in your review is inaccurate. We participated in the documentary “Thin” with the aim of creating a greater awareness about eating disorders and helping the public better understand this complex and often misunderstood disease. However, while the film has its merits, it does not fully and accurately portray the scope of Renfrew’s treatment processes.

For more than 40 years, The Renfrew Center has been a family-owned organization providing evidence-based, compassionate care to over 100,000 individuals. We are committed to continuously evaluating and evolving our programs to meet the highest standards of treatment.

Our priority has always been — and will continue to be — the wellbeing of our patients.
Sydney Barlowe
2 months ago
1

after watching the “thin” documentary, it is egregious how they have treated the women at this facility. the staff at this facility in 2005-2006 are solely responsible for Polly William’s death and i find it disgusting they are not held accountable

Jessica Ward
3 months ago
5

A lot of these reviews are very exaggerated or are lies. I went to the Renfrew Center - Coconut Creek twice is 2012 and once in 2017. Both I had a different ED. I will say now though that in 2012 that they were more staffed, more strict with rules, etc. However, looking back I knew they were for a good reason and I knew they were just trying to help. 2017 they definetly started to become less strict. People need to realize and understand that without having rules in place- it’s not going to help you make changes. You can’t just expect to be able to do what you want 24/7. I made some of the best of friends and had some of the best staff help me. Ali Butters was the best therapist when they had her. Both Jodi’s also did amazing at their job. There’s so many other staff members but they stood out the most. Art was my absolute favorite. And Susan also will also be a gem to that place- i thought i was going to hate dance therapy and ended up loving it. People need to start being more open minded and realize that they can’t live in their comfortable bubble forever if they actually want a change in their life. ai can’t say i’m 100% cured sadly. But do I blame Renfrew for not “fixing” me? No. Not at all. At the end of the day people need to realize it’s YOU who has to be willing to make the changes People will always find an excuse not to. Thank you Renfrew for everything. There’s a lot more you did for me in my time there like gave me a scholarship to stay a bit longer- but thank you again. 💜💜💜

Response from the owner
Hi Jessica, thank you so much for your 5-star review! We’re honored to be part of your recovery journey and truly appreciate your kind words. It’s wonderful to hear how much the team in Coconut Creek has impacted your experience, and we’ll be sure to share your feedback with them.
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