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The Renfrew Center First in Eating Disorders

7700 Renfrew Lane
Coconut Creek, FL 33073
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The Renfrew Center of Florida FL 33073

About The Renfrew Center First in Eating Disorders

Both symptoms serve the same function of managing distress by avoiding or changing difficult emotions. They recognized the importance of addressing both issues simultaneously to achieve the best rate of success.

Their specialized substance use programming is designed to use an evidence based, transdiagnostic approach that addresses the core underlying issues of both conditions. You have access to individual and group therapies that are designed to help motivate you and educate you about the complex connections in your disorders. You also develop the skills necessary to achieve recovery. The customized approach is based on a comprehensive assessment of your addiction, the substances you use, and the severity of the substance abuse.

The program is not centered around a 12-step model but they recognize that working the steps can help some individuals and therefore support participation in AA-based groups depending on your preference. They accept more than 400 insurance providers from throughout the country and verify your insurance coverage before you get started in treatment.

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Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Courtney Myers, MS

Latest Reviews

Michelle Entsminger
2 months ago on Google
5
I would recommend the Renfrew Center for anyone with an eating disorder. They worked very closely with me to help me. The staff was very supportive, caring and knowledgeable. The facility is extremely clean and comfortable.
Response from the owner1 month ago
Thank you for taking the time to leave us a 5-star review! We wish you all the best in your recovery journey!
Idelle Feltman
5 months ago on Google
5
Our daughter Kylee has spent 10 weeks at Renfrew at Coconut Creek Florida and it was with many-ups and downs but what remained consistent was her treatment. We cannot describe what Amy Smith and Alissa Baum accomplished . Words cannot express how we feel about you two your professionalism towards recovery but most importantly how you treated our family. You will always be in our hearts . Your commitment to Kylee and to us is above all expectation . Amy your non stop therapy with Kylee has tremendous and will impact her future and Alissa putting faith into Kylee's recovery bringing attention to how that is indeed part of her recovery was remarkable . The Shabbat and the residents creating Kylee's Bat mitzvah was great. I know Kylee's grandparents were looking down and crying happy tears but also doing the hora. We can go on and on on what was accomplished through Kylee's recovery but those were the highlights and we want everyone to know how great you all are .To the other counselors and nurses your a blessing in Kylee life ! With much love Idelle Feltman Kelly wright
Response from the owner1 month ago
Hi Idelle, thank you for taking the time to leave us a 5-star review and for allowing Renfrew to be a part of your daughter's recovery journey. Wishing you and your family continued success!
Jae
6 months ago on Google
5
The staff and patients were very kind and encouraging. I feel like I made a lot of genuine and strong connections. If I had to go back I would.
Response from the owner1 month ago
Hi Jae!

Thank you for taking the time to leave us a 5-star review! We’re honored to be a part of your recovery journey. It’s wonderful to hear how much our team and community impacted your experience. We wish you all the best as you continue on your recovery journey.
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Rehab Score

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4.7 / 10

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Staff

Samuel E. Menaged, JD

Founder & President

Gayle Brooks, PhD, CEDS-S

VP & Chief Clinical Officer

Vanessa Menaged

Chief Marketing & Admissions Officer

Lori Ciotti, LICSW, CEDS-C

VP of Outpatient Operations

Keri Lorenson

CFO

Kim Edgin, MPA, SHRM-SCP, SPHR, PHR-CA

Chief Human Resource Officer

Henry Cheng, MD

Medical Director

Meghan Brown, LMHC

Regional Admissions Team Leader

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact The Renfrew Center First in Eating Disorders.

Contact Information

Building icon

7700 Renfrew Lane
Coconut Creek, FL 33073

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Reviews of The Renfrew Center First in Eating Disorders

2.87/5 (92 reviews)
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Google Reviews

2.87 (92 reviews)
Samantha Helenya
2 months ago
5

Response from the owner
Thank you for taking the time to leave us a 5-star review!
Alex Bailey
2 months ago
1

I was at Renfrew for 8 weeks in 2023. The ‘care’ I received at Renfrew, if you choose to call it that, actually further delayed my recovery. I arrived very ill, 3 years into a yet to be determined super flare. The Renfrew medical staff repeatedly dismissed my concerns. Kim, the PRN, refused to provide further support. She refused to even meet with me. They unequivocally told me that I was totally healthy and nothing was medically wrong with me, despite experiencing, for example, such abdominal pain that I was unable to get out of bed. I would uncontrollably vomit throughout the day. Rather than providing support, the medical staff accused me of vomiting on purpose and repeatedly threatened to take away privileges or to drop my insurance coverage (their favorite threat) if I did not follow preplanned treatment. What was it actually? hEDS, MCAS, POTS and rapid gastric emptying All scientifically real and serious medical conditions that Renfrew not only denied me any support for, but further doubled down and tried to gaslight me into believing I was fabricating my illness for attention. The Renfrew psych staff took another enormous swing and 100% missed. Dr. G told me I had borderline personality disorder. I was absolutely devastated. How could I be so honest about my struggles, yet so totally misunderstood? What was it actually? Unsupported ADHD and Autism I don’t have enough minutes in the day to describe all of the inappropriate behavior exhibited by dietician staff. I’ll leave one example. The dining room had stray wildlife in it. There was an iguana that lived in the ceiling. Its poop fell on the dining room tables during multiple meals. The first time it happened, I didn’t know what it was, so I picked it up and showed it to the staff, who informed me it was iguana poop and then instructed me to take care of it myself and refused to clean it up. It happened multiple other times, with a poop bomb eventually landing in another patient’s food. Renfrew staff told the patients it was our fault for leaving the doors open. …The doors that are banned for patient use and are only allowed to be used by…staff. They also served food with ants in it multiple times. I (along with others) complained many times and was dismissed and gaslit by staff every single time. The dietician staff also blatantly lied to patients about what was in our food. I, along with several other patients, was vegetarian. Multiple times the staff knowingly forced us to eat food that had animal products in it (gelatin, fish). When I discovered it and told the other patients that we were being purposely lied to, Sam accused me of causing other patients distress. No, Sam. Your lies caused other patients distress. I was the one helping them. I arrived at Renfrew as a willing participant, choosing to seek treatment. Instead of providing any of the support I desperately was asking for, they treated me hostilely, like I was a 16 year old child being forced there against my will. Group therapies were done with adults and children together. Adults went through programming designed for children. It was a total waste for the adults who could not process any of our very adult trauma with kids in the room. The reason given was ‘staffing issues’. Before you consider admission, please know that the staff at Renfrew do not care about helping you. They care about your compliance and ensuring they get their insurance check. I entered a different treatment program after Renfrew, and it was so helpful. It was everything Renfrew was not. The exception to what I said above was Susan, who provided dance and creative therapy. Susan made the effort to see us. Susan cared about patient well-being. Thank you, Susan, for being a safe space during a very unsafe time in my life. As for the rest of you, I should’ve called the health department and had you shut down when I had the chance. You win that one. You gaslit vulnerable patients enough to prevent that. But I will tell anyone and everyone til the day I die that Renfrew is not in the business of patient care.

Response from the owner
We’re very sorry to hear about your experience in treatment. This is not the experience we aim to provide, and it is concerning to hear.

While this does not reflect the experiences most patients share with us, we take feedback like yours very seriously.

At The Renfrew Center, we take our responsibility in each patient’s recovery journey very seriously and strive to create an environment where individuals feel safe, supported, and respected throughout their care.

We would truly value the opportunity to learn more. Since this isn’t the best setting to fully explore individual circumstances, we would appreciate the chance to connect directly. If you feel comfortable, please reach out to us at alumni@renfrewcenter.com.
Michelle Entsminger
2 months ago
5

I would recommend the Renfrew Center for anyone with an eating disorder. They worked very closely with me to help me. The staff was very supportive, caring and knowledgeable. The facility is extremely clean and comfortable.

Response from the owner
Thank you for taking the time to leave us a 5-star review! We wish you all the best in your recovery journey!
Idelle Feltman
5 months ago
5

Our daughter Kylee has spent 10 weeks at Renfrew at Coconut Creek Florida and it was with many-ups and downs but what remained consistent was her treatment. We cannot describe what Amy Smith and Alissa Baum accomplished . Words cannot express how we feel about you two your professionalism towards recovery but most importantly how you treated our family. You will always be in our hearts . Your commitment to Kylee and to us is above all expectation . Amy your non stop therapy with Kylee has tremendous and will impact her future and Alissa putting faith into Kylee's recovery bringing attention to how that is indeed part of her recovery was remarkable . The Shabbat and the residents creating Kylee's Bat mitzvah was great. I know Kylee's grandparents were looking down and crying happy tears but also doing the hora. We can go on and on on what was accomplished through Kylee's recovery but those were the highlights and we want everyone to know how great you all are .To the other counselors and nurses your a blessing in Kylee life ! With much love Idelle Feltman Kelly wright

Response from the owner
Hi Idelle, thank you for taking the time to leave us a 5-star review and for allowing Renfrew to be a part of your daughter's recovery journey. Wishing you and your family continued success!
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