Victory Bay Recovery Center

1395 Chews Landing Road Clementon, NJ 08021

About Victory Bay Recovery Center

Victory Bay Recovery Center is a behavioral health facility that treats individuals who have substance use, mental health and eating disorders. This outpatient facility in Clementon, New Jersey, offers a general outpatient treatment and an intensive outpatient program (IOP). Clients can also receive vocational rehabilitation and nutritional services.

Diverse Treatment Options for Recovery

The facility uses a diverse range of treatment modalities to help clients heal from their addiction. Traditional therapeutic options that may be a part of your treatment include individual and group therapy, life skills training and medication assisted treatment (MAT). Through life skills training, you’ll learn to manage stress better and develop healthy coping mechanisms.

One of the other treatments provided that stood out to me was their older adults treatment system. This service is designed for adults age 27 and up. It focuses on addressing the unique pressures that people in this age group face which may cause their addiction.

Gender Specific Groups for Targeted Care

Victory Bay Recovery Center understands that men and women face different challenges when it comes to addiction. Gender specific groups allow you to have your specific needs met. Clients may also feel more comfortable opening up about issues that they wouldn’t otherwise in a mixed gender group.

Coordinating Travel to Access Treatment

Individuals can sometimes have difficulty finding transportation to access treatment services. Victory Bay can arrange and coordinate travel to and from the facility for clients who need it. Sober escorts are also provided for a fee if desired.

Latest Reviews

Bobby Williams (Bobby)

3 weeks ago on Google

Victory Bay seems to be a great spot for those in search of a place to start their recovery process. They have hooked me up with all types of resources to help me start my journey. The group meetings are always insightful, the staff are always supportive, and they all seem to be there because they want to help all of the members get through these difficult times in whatever way they need, because recovery is a different process for each individual. I would highly or un-highly (pun intended) recommend seeking treatment here if you are looking to start your own recovery journey 🤙

Response from the owner1 week ago

Bobby, thanks for your review. We are so happy to hear of your positive experince with us! We appreciate you taking the time to share your thoughts.

Franki Colberg

1 month ago on Google

This place has helped so much. I love the community. Liam and all the staff are so great!

Response from the owner1 week ago

Thank you for the great review!

Jeffrey Colberg Productions

1 month ago on Google

this place helped me learn and grow! victory bay is awesome. liam has helped out so much!

Response from the owner1 week ago

We appreciate your kind words and nice review! Thank you!

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.1 / 10

Gallery

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Staff

Leslie Madrak, DO

Psychiatrist–Medical Director

Kiersten Pennington, LCSW

Regional Clinical Director

Gabrielle Skinner, LPC

Clinical Supervisor

Samantha Burns, LPC

Clinical Supervisor

Heidi Seekins, LMHC

Clinical Supervisor

Matthew Wolf

Director of Operations

Contact Information

(844) 505-3049

1395 Chews Landing Road
Clementon, NJ 08021

Get Help Now - 856-460-9043

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Reviews of Victory Bay Recovery Center

4.8/5 (347 reviews)

333

Google Reviews

4.8 (347 reviews)

3 weeks ago

Response from the owner

1 month ago

Kiernan Snedden

This is a really nice place! Everyone is so nice and accommodating!

Thank you for your feedback and 5-star rating!

Lucy Huang

BHTs are awful, psychologist does not listen, would not take me to apply for a job

We are disappointed to hear you were dissatisfied with your experience. We would appreciate the opportunity to make it right and ensure you have exactly what you need. Please call us at 855-259-1624.

Angel Ortiz

3 months ago

Victory bay has been home for me. Everyone has been loving, caring and patient. I love it here.

Glad to hear the nice feedback!

Jeni Rose Burke

Victory bay has helped my family tremendously, we love it there! Jasmine is great!

We are so happy to hear of your positive experience. Thank you for your review!

Cameron so loved

I love it here at victory bay. My experience has been great here. Jasmine is the best client best experience person in the world she has been helping me throughout my treatment. 10/10 recommend

Joey Kubas

Jasmine is the best client experience coordinator ever !

Thanks for your review and your kind words about our staff! They are all so talented and incredible at what they do. We appreciate you taking the time to share your thoughts.

melissa c

I was in communication with a few different people at Victory Bay when I was looking for a 3 day program to help my daughter with some of her mental health struggles. I communicated my frustration to them about mental health help not being easily accessible, the difficulties of finding a place that didn’t cost a fortune and/or also start with a mandatory 5 day program for everyone off the bat. We were told by a few different people that the 3 hours a day 3x a week for one month would be $7,000 which seemed pretty high. They tried to help and suggested other places to us that might be more affordable but they all started off at 5 days and that’s just not something my daughter needs (5 days also costs A LOT). We decided that we were going to try Victory Bay because we had such limited options and they had such stellar reviews. My daughter and I went there for the intake interview and as soon as we were brought into the office the woman immediately asked if we were still paying out of pocket. I told her yes. She said that she just wanted to make sure that I was aware that it costs $4k a day. Stunned, I made sure she knew that it was for 3 hours a day 3 days a week and for only 4 weeks. She said yes and flipped the computer around to show me the price of $4,000 a day. I told her that I was told by two different people on separate occasions that it was $7,000. She proceeded to say that she wasn’t sure where they got that price but that she would have to discuss it with her boss. My daughter and I sat there quietly, while she proceeded to type back and forth in a chat about the price on her computer. After a few minutes passed by I sent a text to the woman who quoted me the $7k about the situation. She said the woman was wrong and that it would be handled, but we had already felt very uncomfortable by then and my daughter texted me that she wanted to leave. I could see that she was tearing up (guilt over finding out the high cost of the program and anxiety for the entire uncomfortable situation). While the woman was still typing on her computer I finally told her nevermind and that we were leaving. And that’s what we did. My daughter broke down in the car over the situation and said she never wanted to go back. We were at VB for a total of 25 minutes and not once did we discuss my daughter and her mental health. The price was brought up before I even got to sit down making it feel much more like a business transaction rather than mental health help. How $7k for roughly 36 hours of a program changed to $4k a day I have no idea and cannot even begin to wrap my brain around. The experience was horrible for my daughter. She was open and excited about the program, but the way we were treated at intake seriously changed all of that for her.

Ben Goldstein

I’ve been to Victory Bay twice and, unfortunately, left both times for the same reason: the psychiatric care provided by Dr. Ruth. She is the only psychiatrist available for what seems like a very large number of clients, which already limits individualized attention. Based on my experience, she made assumptions about me before we even spoke, relying more on paperwork than actual conversation. Despite my clear requests—shared with both staff and directly with her—not to change more than one medication at a time, she changed two and added another during my first appointment. I went along with it, trusting her expertise, but I experienced side effects and had to stop the meds. I couldn’t get another appointment with her for over a week, during which I was left under-medicated. At the follow-up, she denied making multiple changes and tried to shift the blame, which felt dishonest and unprofessional. That said, the rest of the staff at Victory Bay is amazing. Amanda, who helps run the housing, Melanie in patient care, the therapists, and the techs were all incredibly kind, supportive, and clearly care about the clients. While there are some communication issues between admissions and actual services provided, the team seems committed to improving those as the facility continues to grow. Victory Bay has a lot of potential, but psychiatric care needs serious attention.

We are really sorry to hear you are unhappy and would like to discuss these issues with you so we can get them resolved. We are committed to patient satisfaction and outcomes. We'd greatly appreciate the opportunity to discuss your concerns and find solutions for you. Please call us at 561-245-3604.

Giselle Jost

I didn’t know how to truly help myself and with Victory Bay I was able to completely learn new thinking and coping skills to help better my mental health. Their iop program was great. I had not been to a continuous therapist or been in a program like this before so it really helped to change and better my life! Everyone was so welcoming and supportive, making it an environment where I felt safe and felt that I could grow.

Overall Experience

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Last 12 months
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Victory Bay Recovery Center

About Victory Bay Recovery Center

Diverse Treatment Options for Recovery

Gender Specific Groups for Targeted Care

Coordinating Travel to Access Treatment

Latest Reviews

Rehab Score

Gallery

Addiction Treatments

Levels of Care

Inpatient

Treatments

Staff

Leslie Madrak, DO

Kiersten Pennington, LCSW

Gabrielle Skinner, LPC

Samantha Burns, LPC

Heidi Seekins, LMHC

Matthew Wolf

Contact Information

Rehab in Cities Near Clementon

Reviews of Victory Bay Recovery Center

Reviews

Google Reviews

Write a review for Victory Bay Recovery Center

Nearby Featured Providers

NewBridge Services, Inc.

Preferred Behavioral Health

Acenda Integrated Health