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Wellcome Manor Family Services

114 Pleasant St W
Garden City, MN 56034
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Wellcome Manor Family Services MN 56034

About Wellcome Manor Family Services

There are two phases of treatment available, with the first phase lasting about 90 to 120 days long and the second phase lasting 30 to 90 days long. The timeframe for the length of treatment will depend on a client’s care plan and their treatment needs.

The organization strives to provide patients with a comfortable setting as they recover so clients get their own bedrooms. In individual therapy the main treatment approach utilized is dialectical behavioral therapy (DBT). This program helps clients by addressing any underlying trauma or emotional pain that fuels an addiction. This therapeutic approach also teaches clients skills that can help with long term recovery, such as emotional regulation, distress tolerance, and interpersonal effectiveness.

In addition to individual therapy other services that will be provided are group therapy, medication management and mental health assessments. Some of the group sessions available are women’s issues groups, recovery support group education and multi faceted educational groups.

I like that this facility also offers alternative forms of treatment such as therapeutic recreation and expression through art. The daycare onsite is licensed to take care of children up to age eight. Families of a loved one are allowed to visit on the weekends. Visitors under age 18 need to be accompanied by a parent or guardian and visitors 18 years or older need to provide a government issued photo ID.

Similar Rehab Centers

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Latest Reviews

Alexis Whiting
1 month ago on Google
5
Welcome manor changed the entire direction of my life! They helped me start the process of getting my son diagnosed with autism. I fought everything at first and had nothing but bad things to say about this place, and then I had a breakthrough. I surrendered to the process. The counselor I had cared so much as to listen to me rant about how I was better than everyone else and had checked myself in and didn’t need to be there for 3 hours. Then she asked me well then why am I even here? Because I needed help. The walls came down and my anger resided. My experience there after did a complete 180! I followed the rules, i was engaged in the classes, and I let go of control. I was blessed with a whole new perspective. It was the hardest and yet most rewarding experience I’ve ever been through and I would do it again if I had to! I would highly recommend! I’ve never followed through on anything in my life. Graduating welcome manor after 196 days was the happiest and most successful days of my life! *p.s. this was 3 years ago and I met my still going strong best friend there, and even though she lives 4 hours away we are SO close and visit each other a couple times a year! That’s all thanks to welcome manor!
Response from the owner2 weeks ago
Alexis, thank you so much for taking the time to share your powerful story. We’re truly grateful you stuck with the process and allowed yourself the opportunity to experience the transformation that followed. It’s an honor to have been part of your journey — both for you and your son — and we’re inspired by the strength, honesty, and perseverance reflected in your review. Stories like yours remind us why we do this work. Please stay in touch — we’re cheering you on always!
Connie Dahl
1 month ago on Google
2
A family member was at this facility and management was all over the place I did about ten or eleven visits I made a report and Jess called me back but no call or follow up from Karen the center director at each visit there were several different workers checking me in some were nice some were horrible they were all over the place one person would do it one way then the other person would do it another way and one worker said if you don’t like it you can leave real professional and on one visit I got to visit her for 15 min because she went into the bathroom when I was in there and they even had the door propped open so unfair I drive a hour and 15 min to this place and not to mention the reports that they document on these clients so unfair and not true do places like this even help clients ever since my family member has gotten into the system it seems so corrupt and broken from the police report and cps all the way down the line and do any of them care obviously not I doubt that very many families are ever bought back together it seems like the state just wants to make money off these kids until everyone is exposed her little boy even got abused while in the care of his dad where was cps when this happened justice will happen with this case if it’s the last thing we do and to all the employees that were nice thank you treat people how you want to be treated and to the clients follow up on everything and hold everyone.accountable for there actions
Response from the owner2 weeks ago
Hi Connie,
Thank you for taking the time to share your experience. We are truly sorry to hear about the frustrations and concerns you encountered during your visits. What you’ve described does not reflect the standard of care, professionalism, or consistency we work hard to uphold at Wellcome Manor Family Services.

Families play an important role in the recovery process, and you deserve clarity, respect, and a welcoming environment each time you visit.

Thank you again for your honesty. We are committed to improving our processes, supporting families with compassion, and providing a safe, consistent, and caring environment for everyone we serve.
Emily Reno
2 months ago on Google
5
HIGHLY RECOMMEND! I am beyond thankful for Wellcome manor and their staff! I don’t think this facility/program is getting the credit it deserves! 😉 I personally and whole heartedly believe that your time here or at any treatment facility for that matter fully depends on YOU and the work and honesty you put into your recovery. No facility or program is perfect. You’re not going to like everyone inside the facility, whether it is a peer or a staff member. We are human, we weren’t made to click with everyone and everything! There will be some rules or restrictions in place that you won’t like, I know I didn’t like all of them but that’s life and if I’m going to be quite honest, we are addicts. We NEED these rules and restrictions because again, we are ADDICTS. 🤦🏽‍♀️ If you don’t surrender and don’t allow yourself to trust the process and don’t actually HEAR what the staff is teaching you, then I would hope that you would agree that you’re the only one to blame for your experience. Even though being inpatient was uncomfortable at first, once I surrendered and trusted the process, I took FULL advantage of the fact that I, in a way got to press the pause button on normal life stressors and struggles. I got to focus strictly on me and only me for the FIRST time in my life WHILE I had my 3 younger babies with me. I had a roof over our heads, food was made for us, routine set in place, staff to help guide us with whatever we needed and etc all pretty much under one roof! Words can’t even begin to describe the gratitude I feel towards Wellcome manor and the staff. They believed in me, even when I didn’t believe in myself. On my hard days, they were patient with me. They were hard on me when I needed it. They helped me hold myself accountable. They spoke life back into me when I was convinced I was permanently dead inside. They helped me become a more patient attentive mother. They helped me and gave me the space to bond with my children on a level so deep, I didn’t know it existed. 🩶 I graduated a year ago in September 2024. I still have a long ways to go, but I wouldn’t be where I am today without Wellcome Manor as a WHOLE but I personally want to give a shout out to my therapist Angie, my Counselor Caitlin, my treatment coordinator Marni, and the parent educator Megan. These four impacted my life in away I will never ever forget and forever will be so thankful for! Also, Shannon needs her own shout out! With her creativity, amazing parent aides, and her silly personality she helped make core memories for myself and my kiddos to remember for a lifetime with the events she planned!
Response from the owner2 weeks ago
Hi Shannon,
Thank you so much for this review. We are so happy to hear of your positive experience with Wellcome Manor. We are thankful to be a part of your journey and that WMFS had a positive impact on your life!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction is defined as an inability to stop using drugs even though it causes negative consequences in your life. Drug rehab in Minnesota provides treatment for drug addiction in a variety of settings including inpatient treatment and outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Therapists often use cognitive behavioral therapy in Minnesota to treat substance use disorders because it can help clients quickly identify challenges and ways to cope with them. Its structured, specific methods require fewer sessions than other types of therapy.

When conducting motivational interviewing in Minnesota, the interviewer encourages clients to discuss their reasons for making changes and their need for change in their lives. The interviewer's role is to listen and reflect, to evoke conversation about commitment to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Karen Klabunde

Facility Director

Jasmin Boelter, LADC

Counselor Supervisor

Heather Defries

Admissions Coordinator

Scott Vaske

Outreach Director

Lauren Duran

Admissions Coordinator

Contact Information

Building icon

114 Pleasant St W
Garden City, MN 56034

Reviews of Wellcome Manor Family Services

3.58/5 (40 reviews)
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4

Wonderful place to get the help you need, i would recommend incorporating more mindfulness changed my life.

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5641025641026 (39 reviews)
Alexis Whiting
1 month ago
5

Welcome manor changed the entire direction of my life! They helped me start the process of getting my son diagnosed with autism. I fought everything at first and had nothing but bad things to say about this place, and then I had a breakthrough. I surrendered to the process. The counselor I had cared so much as to listen to me rant about how I was better than everyone else and had checked myself in and didn’t need to be there for 3 hours. Then she asked me well then why am I even here? Because I needed help. The walls came down and my anger resided. My experience there after did a complete 180! I followed the rules, i was engaged in the classes, and I let go of control. I was blessed with a whole new perspective. It was the hardest and yet most rewarding experience I’ve ever been through and I would do it again if I had to! I would highly recommend! I’ve never followed through on anything in my life. Graduating welcome manor after 196 days was the happiest and most successful days of my life! *p.s. this was 3 years ago and I met my still going strong best friend there, and even though she lives 4 hours away we are SO close and visit each other a couple times a year! That’s all thanks to welcome manor!

Response from the owner
Alexis, thank you so much for taking the time to share your powerful story. We’re truly grateful you stuck with the process and allowed yourself the opportunity to experience the transformation that followed. It’s an honor to have been part of your journey — both for you and your son — and we’re inspired by the strength, honesty, and perseverance reflected in your review. Stories like yours remind us why we do this work. Please stay in touch — we’re cheering you on always!
Connie Dahl
1 month ago
2

A family member was at this facility and management was all over the place I did about ten or eleven visits I made a report and Jess called me back but no call or follow up from Karen the center director at each visit there were several different workers checking me in some were nice some were horrible they were all over the place one person would do it one way then the other person would do it another way and one worker said if you don’t like it you can leave real professional and on one visit I got to visit her for 15 min because she went into the bathroom when I was in there and they even had the door propped open so unfair I drive a hour and 15 min to this place and not to mention the reports that they document on these clients so unfair and not true do places like this even help clients ever since my family member has gotten into the system it seems so corrupt and broken from the police report and cps all the way down the line and do any of them care obviously not I doubt that very many families are ever bought back together it seems like the state just wants to make money off these kids until everyone is exposed her little boy even got abused while in the care of his dad where was cps when this happened justice will happen with this case if it’s the last thing we do and to all the employees that were nice thank you treat people how you want to be treated and to the clients follow up on everything and hold everyone.accountable for there actions

Response from the owner
Hi Connie,
Thank you for taking the time to share your experience. We are truly sorry to hear about the frustrations and concerns you encountered during your visits. What you’ve described does not reflect the standard of care, professionalism, or consistency we work hard to uphold at Wellcome Manor Family Services.

Families play an important role in the recovery process, and you deserve clarity, respect, and a welcoming environment each time you visit.

Thank you again for your honesty. We are committed to improving our processes, supporting families with compassion, and providing a safe, consistent, and caring environment for everyone we serve.
Emily Reno
2 months ago
5

HIGHLY RECOMMEND! I am beyond thankful for Wellcome manor and their staff! I don’t think this facility/program is getting the credit it deserves! 😉 I personally and whole heartedly believe that your time here or at any treatment facility for that matter fully depends on YOU and the work and honesty you put into your recovery. No facility or program is perfect. You’re not going to like everyone inside the facility, whether it is a peer or a staff member. We are human, we weren’t made to click with everyone and everything! There will be some rules or restrictions in place that you won’t like, I know I didn’t like all of them but that’s life and if I’m going to be quite honest, we are addicts. We NEED these rules and restrictions because again, we are ADDICTS. 🤦🏽‍♀️ If you don’t surrender and don’t allow yourself to trust the process and don’t actually HEAR what the staff is teaching you, then I would hope that you would agree that you’re the only one to blame for your experience. Even though being inpatient was uncomfortable at first, once I surrendered and trusted the process, I took FULL advantage of the fact that I, in a way got to press the pause button on normal life stressors and struggles. I got to focus strictly on me and only me for the FIRST time in my life WHILE I had my 3 younger babies with me. I had a roof over our heads, food was made for us, routine set in place, staff to help guide us with whatever we needed and etc all pretty much under one roof! Words can’t even begin to describe the gratitude I feel towards Wellcome manor and the staff. They believed in me, even when I didn’t believe in myself. On my hard days, they were patient with me. They were hard on me when I needed it. They helped me hold myself accountable. They spoke life back into me when I was convinced I was permanently dead inside. They helped me become a more patient attentive mother. They helped me and gave me the space to bond with my children on a level so deep, I didn’t know it existed. 🩶 I graduated a year ago in September 2024. I still have a long ways to go, but I wouldn’t be where I am today without Wellcome Manor as a WHOLE but I personally want to give a shout out to my therapist Angie, my Counselor Caitlin, my treatment coordinator Marni, and the parent educator Megan. These four impacted my life in away I will never ever forget and forever will be so thankful for! Also, Shannon needs her own shout out! With her creativity, amazing parent aides, and her silly personality she helped make core memories for myself and my kiddos to remember for a lifetime with the events she planned!

Response from the owner
Hi Shannon,
Thank you so much for this review. We are so happy to hear of your positive experience with Wellcome Manor. We are thankful to be a part of your journey and that WMFS had a positive impact on your life!
Jennifer Martineau
5 months ago
1

This facility is the worst place for women & children imo! They did everything they possibly could to make it hard for my daughter to graduate from there, as well as keeping her on the lowest phase/level in order for them to continue getting the most from the insurance companies! My daughter was repeatedly harassed even though she was doing well & passing all of her drug screens. She was discharged for using a e-cigarette/vape & being caught with one a couple times. I understand they aren’t supposed to use them there but she didn’t like to smoke cigarettes anymore & I made sure that it was new & not tampered with. This “family treatment center” made it extremely difficult for our family to go visit my daughter and grandkids the whole time they were there. Saying one time that they didn’t have enough staff on to facilitate the visit but there were security cameras besides a couple staff in the kitchen where we visited at. Every time we went to visit the staff would make up lies saying that we were being rude to the staff when we weren’t even saying anything to them. The staff would talk about clients and their families and they were extremely unfriendly & made the visits very uncomfortable the whole time. This facility really needs to be investigated and audited. I’m looking into a lawsuit

Response from the owner
Hi Jennifer,
We apologize for the negative experience you have had with Wellcome Manor Family Services. We want every person who comes through our doors to thrive and leave our program with the tools they need for a fulfilling, successful, and happy life.

Wellcome Manor Family Services is a non smoking facility. Because of this, we do not allow e-cigarettes of any kind on our premises.

We offer visiting hours for families every Saturday and Sunday regardless of the number of staff we have on site.

We apologize if you were ever made to feel uncomfortable. If you would like to report a specific incident, please give us a call at 507-546-3295.
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