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Wheeler Health – Hartford Family Health & Wellness Center

43 Woodland St Hartford, CT 06105
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Top 10 Rehab In Hartford

About Wheeler Health – Hartford Family Health & Wellness Center

Wheeler Health – Hartford Family Health & Wellness Center is located in Hartford, Connecticut. They offer integrated primary care, mental health services and treatment for substance use disorders across all age groups. Their treatment options include general outpatient and intensive outpatient care.

They deliver quality and personalized care. This is evident from the beautiful comments from past clients. Their accreditation from the Joint Commission further confirms this fact. Their recovery programs are LGBTQIA-responsive and they offer several specific LGBTQIA-focused services as well. It’s especially convenient that they accept Medicaid, Medicare and various commercial insurance.

The treatment model for all their substance use recovery programs involves proven therapeutic practices like dialectical behavioral therapy delivered via group, individual and family sessions. Their outpatient substance abuse treatment for children and youths serves those aged 9 to 18 years. This focuses on early intervention, assessment/evaluation and recovery support. Intensive in-home treatment is available for adolescents and youths aged three to 24 dealing with co-occurring conditions. They also offer substance use recovery services for court involved youths.

Their adult recovery program incorporates medication assisted treatment for opioid and alcohol addiction. This evidence based technique uses FDA approved medicine and counseling to treat opioid addiction. The facility uses buprenorphine-based medicines, Brixadi and naltrexone for this purpose. These medicines curb cravings and minimize withdrawal symptoms. This allows you to undergo group and individual therapy. This comprehensive approach addresses the physical and psychological aspects of addiction. Their therapeutic activities are focused on developing solid coping skills, relapse prevention and life skill training.

This location also offers outreach and engagement programs for seniors over 50 with mental health/substance use disorders. This program involves assessment, addiction education, case management and referral to community health services. Slightly similar programs known as Women’s REACH are available for pregnant and parenting women with substance use or co-occurring disorders. Aftercare services may involve connections to their various community recovery resources for ongoing support. Comments from past clients reflect a positive experience and outstanding quality of care.

Latest Reviews

Lucan Davila
2 months ago on Google
5
Wheeler clinic is amazing place to got thay take care of u and verry nice to you
Response from the owner2 months ago
Lucan, thank you for taking the time to leave this review! Be well, and stay healthy. - jrs/Wheeler
Kevin Mccullough
2 months ago on Google
5
Hi my name is Kevin . I have been receiving treatment at Wheeler clinic for ten plus years. To be honest I have had a few bad experiences at Wheeler clinic but mostly all good . When I was at my lowest mentally I turned to Wheeler for help. I must admit that it was hard in the beginning. I was very reluctant in accepting help, but the staff at Wheeler was very patient with me. As time went on I began to open up. I started realizing that they are here to help me and not make me do anything I didn't want to do. As years passed I became a better person to people around me and most of all to my self . No more self harm or thoughts of worthlessness. Thanks to Wheeler clinic I am still here for my kids and family . Thanks to the Wheeler clinic staff. I would recommend Wheeler clinic to family and friends.THANK YOU "WHEELER CLINIC".
Response from the owner2 months ago
Kevin, we love to read this. Thank you for taking the time! Be well, and stay healthy. - jrs/Wheeler
Lizanne Allen
2 months ago on Google
5
Excellent and welcoming environment.
Response from the owner2 months ago
Lizanne, thank you so much for taking the time to write this! Be well, and stay healthy. - js/Wheeler
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Accepted Insurance

Wheeler Health – Hartford Family Health & Wellness Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) offer robust support for clients who are at an elevated risk of relapse, including those in early recovery and those in crisis. Clients in intensive outpatient treatment typically receive between nine and 20 hours of service per week, with the intensity and frequency of treatment decreasing as clients stabilize. The services provided in these programs vary, but generally include addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies.
medically-assisted-detox iconMedically Assisted Detox
Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Sabrina Trocchi, PhD, MPA

President and Chief Executive Officer

Athena Dellas Szczesniak, MBA

Chief Financial Officer

Shaunna Monts, MBA, SPHR, SHRM-SCP

Chief Human Resources Officer

Kimberly M. Nelson, LCSW

Chief Program Officer

Nicolangelo Scibelli, LCSW

Chief Health Strategy Officer

Deborah A Batsie-Hernandez, MS, LMFT

Senior Director

Christopher Beausoleil, MBA

Senior Director of Health Center Operations

Dru Breslav, LCSW

Senior Director of Community

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (888) 793-3500
Building icon

43 Woodland St
Hartford, CT 06105

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Rehab in Cities Near Hartford

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Reviews of Wheeler Health – Hartford Family Health & Wellness Center

4.3/5 (234 reviews)
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Reviews

5

This is a wonderful organization with strong values and convictions, they have a great program that will work. So thankful for what the staff here has done to help me.

Reviewed on 3/5/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (233 reviews)
Robert Maura
2 weeks ago
1

Steer clear from this place. I have received terrible treatment in all aspects. Two of my therapists quit, and I felt siphoned into a third. The risk assessments are a hilarious symbol of this place, it's very bureaucratic and little room for proper clinician-client relationships. The medicine management is unnecessarily convoluted, at times having to come in for a walk in and talk to someone over a computer screen just to get a refill on what I need. (When I could probably do the same thing from home, but when I brought this up it was a "policy" decision which is AKA means "we make more money this way") I was going here for years now and just got stuck in the loop due to area and insurance reasons. This place is like the DMV of clinics. It's a glaringly bad example of why this country's mental health is declining, like a book straight from Kafka. And to be honest I'm not sure if anyone cares anymore... if the people who go to school in this field can't do it, I don't think anyone can. 👏 Good job. And just for another more recent example more than half of my 45 minute session with my THIRD therapist we talked purely about policies. She seemed more interested when I miss an appointment than what is going on in my life. Yet when my therapists miss appointments or just randomly quit I don't nag how I'm going to discharge them. Anyone who gives this place five stars either works there or is paid to post a good review. I can't even fathom three stars. I would rather give it the Boötes void if I could. And yes I'm posting this under my real name and don't care.

Bill Fournier
2 weeks ago
5

The wheeler clinic offers top-notch dental care, Dr. Gazzi or is a real gem anybody who sees her she consider this out to themselves. Lucky can’t say enough about her and her practice.

Enjae Ostberg
1 month ago
5

Wheeler is a very good health center for mental health services, family services, women's health services. I highly recommend Wheeler.

Response from the ownerInvalid relative date format:
Enjae, thank you so much for taking the time to write this! Be well, and stay healthy. - js/Wheeler
Brent Mancarella
2 months ago
4

Everyone so far was respectful,helpful,caring,knowledgable and patient.

Response from the ownerInvalid relative date format:
How great to read this! Thanks for taking the time to leave this rating and review. Be well, and stay healthy. - jrs/Wheeler
Walter Blanco
2 months ago
5

Response from the owner2 months ago
Walter, thank you for the rating! Stay healthy, and be well. - js/Wheeler
Cheryl Bozeman
2 months ago
3

Response from the owner2 months ago
Cheryl, thank you so much for leaving this review. What can we do better? We're interested in learning more. Would you mind writing us at info@wheelerhealth.org? Be well, and stay healthy. - js/Wheeler
Lucan Davila
2 months ago
5

Wheeler clinic is amazing place to got thay take care of u and verry nice to you

Response from the ownerInvalid relative date format:
Lucan, thank you for taking the time to leave this review! Be well, and stay healthy. - jrs/Wheeler
Kevin Mccullough
2 months ago
5

Hi my name is Kevin . I have been receiving treatment at Wheeler clinic for ten plus years. To be honest I have had a few bad experiences at Wheeler clinic but mostly all good . When I was at my lowest mentally I turned to Wheeler for help. I must admit that it was hard in the beginning. I was very reluctant in accepting help, but the staff at Wheeler was very patient with me. As time went on I began to open up. I started realizing that they are here to help me and not make me do anything I didn't want to do. As years passed I became a better person to people around me and most of all to my self . No more self harm or thoughts of worthlessness. Thanks to Wheeler clinic I am still here for my kids and family . Thanks to the Wheeler clinic staff. I would recommend Wheeler clinic to family and friends. THANK YOU "WHEELER CLINIC".

Response from the ownerInvalid relative date format:
Kevin, we love to read this. Thank you for taking the time! Be well, and stay healthy. - jrs/Wheeler
Lizanne Allen
2 months ago
5

Excellent and welcoming environment.

Response from the ownerInvalid relative date format:
Lizanne, thank you so much for taking the time to write this! Be well, and stay healthy. - js/Wheeler
Halo Libra
2 months ago
5

Wheeler Clinic is 1000% caring. They have Medical, Mental Health and Dental in one place. Come to Wheeler Clinic for all your needs

Response from the owner9 months ago
Wonderful, Juliet! Thanks so much for taking the time to leave this review. Be well, and stay healthy. - js/Wheeler
Jordan Robinson
2 months ago
5

Response from the owner2 months ago
Jordan, thank you for taking the time to leave this rating! Stay healthy, and be well. - js/Wheeler
Yeseida Reyes Perez
2 months ago
1

Worse Place Ever My Brother Has Been Getting Treated there For The Past Few Years And It’s Been Hell IDK What Type Of Meds They Give HIM But It’s Not Helping For His Condition. If My Bother Ever Harms Me Or I End Up in The News Being Announced Dead Just Know It’s This Clinic Fault

Response from the ownerInvalid relative date format:
Yeseida, I'm sorry to read this. We'd like to learn more. Would you please email us at info@wheelerhealth.org and I'll send it to the right team to examine more closely? Thank you for writing. - jrs/Wheeler
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