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Austen Riggs Center

25 Main Street
Stockbridge, MA 01262
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Austen Riggs Center MA 1262

About Austen Riggs Center

Austen Riggs Center is a psychiatric residential treatment facility in Stockbridge, Massachusetts. The staff is trained to treat mental illnesses such as bipolar disorder and borderline personality disorder. The facility also provides services for those who have a co-occurring substance use disorder.

Dual Diagnosis Treatment in Stockbridge

While the facility doesn’t provide treatment for individuals who have an active substance use disorder, they do assist patients who have co-occurring mental health and substance use disorders. The counselors will focus on helping clients see the consequences of substance use to themselves, their family, friends and the community.

You’ll participate in intensive psychotherapy four times a week to address your mental illness. Your counselor will guide you into understanding what influences your decision making and how you can choose positive new behaviors.

In addition to talk therapy, the facility can use psychopharmacology to help manage your mental illness symptoms. When your mental health is more manageable, you should feel less need to use substances. It’s important to note that clients who relapse into active substance use will be discharged and referred to addiction treatment before continuing services at Austen Riggs Center.

Practicing Sobriety in Albany

One of the nice things about Austen Riggs Center is that it’s located less than an hour away from Albany, New York. The capital city of New York presents lots of fun sober activities you can choose to enjoy. A few options you can consider include checking out the Schuyler Mansion State Historic Site or taking a tour of the New York State Capitol building.

Similar Rehab Centers

Fact checked and written by:
Eric Owens
Edited by:
Kerry Nenn, BSW

Facility Overview

Bed icon 74
Number of Available Beds

Latest Reviews

Mashuq Mushtaq Deen
3 months ago on Google
5
Places of this kind are not easily quantifiable in 5 star ratings. But if I had to gove it a rating as simple as this, I give it 5. I was there for a year, and did out-patient for a couole of years after that. This place was a hard place to be because it was where Ibhad to confront myself -- but the tools they imparted to me and the care I received helped me save my life. I am indebted to them and believe im the work they do. Very much so. There are few open-setting hospitals around, and among mental hospitals Riggs is truly unique. It may not be for everyone, but I recommend it very very highly. I feel lucky to have been there. And I am certain that I would not be living a full, productive life now had it not been for them.
Response from the owner1 month ago
Thank you for sharing your experience; we are so glad to hear that the meaningful work you did at Riggs has had such a positive and lasting impact.

For others looking to find out if our approach is right for you, members of our admissions team would be happy to connect with you directly and answer any questions you might have. Feel free to call us 800.517.4447 or visit us online at www.austenriggs.org.
Marc Israel
3 months ago on Google
1
I was rock-bottom depressed to a point where my family and I were willing to try ANYTHING & spend any amount of money on my healing (Riggs is the most expensive place around). It wasn't the official therapy regiment I went there for as much as COMMUNITY - I was so isolated at that point. Upon arrival I was asked to pay for two weeks in advance (approx $14,000). My online bank didn't offer personal checkbook checks, so I agreed to file for a check to be sent to Riggs and did so. Thus began my residency. Trouble from the start: a room without AC in summertime, my schedule didn't include the standard group therapy (despite expressing VERY clearly that I was there precisely for the group interaction), and then a huge scandal unfolded involving a male resident drugging & sexually assaulting an unconscious female resident (and the ensuing attempts at institutional cover-up) - community meetings were overwhelmed by clients (many sexual abuse survivors) appalled that the guy wasn’t asked to leave by the tone-deaf old guard administration. But nothing prepared me for the following: I was assigned a therapist twice a week, and after 5 days, he began each session asking about the money I owed Riggs. I assured him my bank had sent the check, but as days wore on, he seemed to want to talk about little else but the money. I simply didn't understand why he kept asking because I 1) never had an issue sending checks from my bank 2) had full faith it'd eventually arrive 3) he was MY THERAPIST (!) not Finance office staff 4) was being painfully honest about my life & depression so it was simply inconceivable that he truly thought I was lying. He grew increasingly adversarial, putting all these absurd pop-psychology angles on it. Eventually I called my bank, confirmed the check was sent, and provided proof to the Finance Dept (the ONLY time I even discussed the situation w/ any staff besides this young highly unskilled therapist). Otherwise was feeling too disconnected/disempowered to address utter frustration/irritation with the situation. On the 10th day, I was scheduled for my first group meeting (w/ my 5 -person treatment team). I sat down prepared to discuss progress, but was abruptly told (by a man I never saw before) that I was terminated by Riggs for lack of payment. I was in complete and utter shock. Furthermore, this man proceeded - at length - to paint me as some sort of all-around pathological liar/deviant, using my very real reasons/pain for coming to Riggs to corroborate this sensational account and riot act. My team (decent people, with whom I'd been very direct/honest with all along) remained silent throughout - they either lacked curiosity or courage to challenge the hierarchy, or had drunk the Kool-Aid themselves. I left Riggs 6 hours later, utterly traumatized, in disbelief at this massive violation of trust, the ABSURDLY poor communication skills of these "professionals", the whole Kafkian debacle. My parents called the Finance Dept the next day and were told the check in fact arrived THAT MORNING (the one "positive" is that we canceled the check, otherwise Riggs would've snatched up $14,000). Yes, that mailed check took its sweet old time. But I’d provided INDISPUTABLE proof straight from my bank that it was sent. I still can't even imagine what they were thinking, baffles me how incredibly incompetent and irresponsible they were throughout every part of this entirely avoidable saga. Again: they had my newly assigned therapist repeatedly try to get me to confess that I lied about sending the check (?!?!?) during our 50 minute sessions! BONKERS! There are far better, more progressive options than this insular, exclusive, old-fashioned, bloated, money-grubbing institution. Charging $1000 a day to get your mental health in order is emblematic of a dis-eased culture that produces vast mental health issues. I saw nothing on offer at Riggs i didn't later discover via much more grassroots down-to-earth local and online support options.
Response from the owner1 month ago
We are dismayed to hear about your negative experience and would value speaking with you directly about it. If you would like to talk with us, please contact our Associate Medical Director Dr. Samar Habl at 413.931.5846.

The Austen Riggs Center is primarily a private-pay facility (https://www.austenriggs.org/admission/cost). During the admission process (https://www.austenriggs.org/admission/process) we review with patients (and anyone else responsible for payment) our fee structure, payment policies, health insurance coverage, and if applicable, financial assistance program.
MJ Quay
4 months ago on Google
1
They REQUIRE a $50,000 deposit to even start the process regardless if your insurance will work with out-of-network benefits. They’re not in network with any insurance. Bad interaction with their admissions via email.
Response from the owner1 month ago
We appreciate the complexity of financing treatment and are always open to discussing the nuances with individuals beyond the basics of what is outlined on our website and in the email you received. Should you wish to have a more detailed conversation, please don’t hesitate to call our Admissions office at 1.800.517.4447 and select option 1 to speak with an Admissions Clinician.

The Austen Riggs Center is primarily a private-pay facility, and we do require a deposit upon the day of admission (https://www.austenriggs.org/admission/cost). When out of network benefits are available, we actively support families and patients in navigating the process of seeking reimbursement. During the admission process (https://www.austenriggs.org/admission/process) we review with patients (and anyone else responsible for payment) our fee structure, payment policies, health insurance coverage, and if applicable, financial assistance program.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Jessica Arrowsmith

Director of Human Resources

Brittney Arseneau, RN

Staff Nurse

Marina Bayeva, MD, PhD

Director of Psychopharmacology/Staff Psychiatrist

Aaron M. Beatty, MA

Communications Officer

Alden Beane

Administrative Assistant

Dave Belliveau

Director of Information Technology

Melissa Agosto

Director of Finance

Contact Information

Building icon

25 Main Street
Stockbridge, MA 01262

Explore Other Centers Near Stockbridge

Reviews of Austen Riggs Center

3.28/5 (18 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2777777777778 (18 reviews)
Mashuq Mushtaq Deen
3 months ago
5

Places of this kind are not easily quantifiable in 5 star ratings. But if I had to gove it a rating as simple as this, I give it 5. I was there for a year, and did out-patient for a couole of years after that. This place was a hard place to be because it was where Ibhad to confront myself -- but the tools they imparted to me and the care I received helped me save my life. I am indebted to them and believe im the work they do. Very much so. There are few open-setting hospitals around, and among mental hospitals Riggs is truly unique. It may not be for everyone, but I recommend it very very highly. I feel lucky to have been there. And I am certain that I would not be living a full, productive life now had it not been for them.

Response from the owner
Thank you for sharing your experience; we are so glad to hear that the meaningful work you did at Riggs has had such a positive and lasting impact.

For others looking to find out if our approach is right for you, members of our admissions team would be happy to connect with you directly and answer any questions you might have. Feel free to call us 800.517.4447 or visit us online at www.austenriggs.org.
Marc Israel
3 months ago
1

I was rock-bottom depressed to a point where my family and I were willing to try ANYTHING & spend any amount of money on my healing (Riggs is the most expensive place around). It wasn't the official therapy regiment I went there for as much as COMMUNITY - I was so isolated at that point. Upon arrival I was asked to pay for two weeks in advance (approx $14,000). My online bank didn't offer personal checkbook checks, so I agreed to file for a check to be sent to Riggs and did so. Thus began my residency. Trouble from the start: a room without AC in summertime, my schedule didn't include the standard group therapy (despite expressing VERY clearly that I was there precisely for the group interaction), and then a huge scandal unfolded involving a male resident drugging & sexually assaulting an unconscious female resident (and the ensuing attempts at institutional cover-up) - community meetings were overwhelmed by clients (many sexual abuse survivors) appalled that the guy wasn’t asked to leave by the tone-deaf old guard administration. But nothing prepared me for the following: I was assigned a therapist twice a week, and after 5 days, he began each session asking about the money I owed Riggs. I assured him my bank had sent the check, but as days wore on, he seemed to want to talk about little else but the money. I simply didn't understand why he kept asking because I 1) never had an issue sending checks from my bank 2) had full faith it'd eventually arrive 3) he was MY THERAPIST (!) not Finance office staff 4) was being painfully honest about my life & depression so it was simply inconceivable that he truly thought I was lying. He grew increasingly adversarial, putting all these absurd pop-psychology angles on it. Eventually I called my bank, confirmed the check was sent, and provided proof to the Finance Dept (the ONLY time I even discussed the situation w/ any staff besides this young highly unskilled therapist). Otherwise was feeling too disconnected/disempowered to address utter frustration/irritation with the situation. On the 10th day, I was scheduled for my first group meeting (w/ my 5 -person treatment team). I sat down prepared to discuss progress, but was abruptly told (by a man I never saw before) that I was terminated by Riggs for lack of payment. I was in complete and utter shock. Furthermore, this man proceeded - at length - to paint me as some sort of all-around pathological liar/deviant, using my very real reasons/pain for coming to Riggs to corroborate this sensational account and riot act. My team (decent people, with whom I'd been very direct/honest with all along) remained silent throughout - they either lacked curiosity or courage to challenge the hierarchy, or had drunk the Kool-Aid themselves. I left Riggs 6 hours later, utterly traumatized, in disbelief at this massive violation of trust, the ABSURDLY poor communication skills of these "professionals", the whole Kafkian debacle. My parents called the Finance Dept the next day and were told the check in fact arrived THAT MORNING (the one "positive" is that we canceled the check, otherwise Riggs would've snatched up $14,000). Yes, that mailed check took its sweet old time. But I’d provided INDISPUTABLE proof straight from my bank that it was sent. I still can't even imagine what they were thinking, baffles me how incredibly incompetent and irresponsible they were throughout every part of this entirely avoidable saga. Again: they had my newly assigned therapist repeatedly try to get me to confess that I lied about sending the check (?!?!?) during our 50 minute sessions! BONKERS! There are far better, more progressive options than this insular, exclusive, old-fashioned, bloated, money-grubbing institution. Charging $1000 a day to get your mental health in order is emblematic of a dis-eased culture that produces vast mental health issues. I saw nothing on offer at Riggs i didn't later discover via much more grassroots down-to-earth local and online support options.

Response from the owner
We are dismayed to hear about your negative experience and would value speaking with you directly about it. If you would like to talk with us, please contact our Associate Medical Director Dr. Samar Habl at 413.931.5846.

The Austen Riggs Center is primarily a private-pay facility (https://www.austenriggs.org/admission/cost). During the admission process (https://www.austenriggs.org/admission/process) we review with patients (and anyone else responsible for payment) our fee structure, payment policies, health insurance coverage, and if applicable, financial assistance program.
MJ Quay
4 months ago
1

They REQUIRE a $50,000 deposit to even start the process regardless if your insurance will work with out-of-network benefits. They’re not in network with any insurance. Bad interaction with their admissions via email.

Response from the owner
We appreciate the complexity of financing treatment and are always open to discussing the nuances with individuals beyond the basics of what is outlined on our website and in the email you received. Should you wish to have a more detailed conversation, please don’t hesitate to call our Admissions office at 1.800.517.4447 and select option 1 to speak with an Admissions Clinician.

The Austen Riggs Center is primarily a private-pay facility, and we do require a deposit upon the day of admission (https://www.austenriggs.org/admission/cost). When out of network benefits are available, we actively support families and patients in navigating the process of seeking reimbursement. During the admission process (https://www.austenriggs.org/admission/process) we review with patients (and anyone else responsible for payment) our fee structure, payment policies, health insurance coverage, and if applicable, financial assistance program.
Aidyn
4 months ago
2

This is not a place for people with serious psychiatric disorders that require close medication management. Works well for people with high anxiety and lots of money. Please don't worry, this place is not the end all be all of mental health treatment. There are other options.

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