800-784-1361
I'm not sure about all the areas at this hospital, but the ER is the worst. You have to wait forever to be attended, it doesn't matter how much pain you are in, they don't care enough. Whatever you do, do not bring your loved ones here.
About Banner Del E. Webb Medical Center
Del E Webb Medical Center has been serving the Sun City community in Arizona since 1988. Along with other medical services, the facility offers behavioral health support to adults and adolescents and is part of the Banner Health system. The adolescent services target the ages of 13 and 17 while the adult services are designed for patients 18 and older.
Intensive Outpatient Programs for Adults and Youth
Del E Webb offers non medicated outpatient substance abuse programs that focus on reframing your mind by fostering an environment to pinpoint mental health stressors that contribute to dependency. Programs often meet three times a week and include a mix of group and individual practices like CBT and DBT along with the especially unique pet therapy.
Support from the Banner Network
While the Del E Webb center prioritizes an outpatient, therapy based approach to substance abuse, it only has inpatient programs for mental health care. If you need inpatient treatment beyond what they can provide or if you need other treatment methods, this clinic can connect you with other Banner Health facilities such as Thunderbird Medical Center for treatment options like medication assisted treatment (MAT) and detox.
An Inclusive Environment for Addiction Recovery
Managing substance abuse can be hard, which is why having a supportive network is essential. Del E Webb encourages family participation, which is why family therapy is also a part of the IOP scope.
This treatment center accepts most major health insurance plans and they can help you figure out how to fund your treatment.
Fact checked and written by:
Dorian Smith-Garcia
Edited by:
Nikki Wisher, BA
Facility Overview
55 Number of Available Beds
Latest Reviews
have stayed here twice myself along with other family members and we have only had GREAT experiences. Dr. Kim (in ICU) very recently saved my dad’s life and we’re SO grateful. the entire staff is so kind & helpful. highly recommend, your loved ones will be safe here.
Room 509 in observation. This should not be in any room. Its a hazzard.
Wow what a horrible experience! I unfortunately have had some illness and been admitted 4 times in the past 2 years. I have always chosen go to Honor Health. I have never been let down by any of their hospitals! Treated with such respect, professional and truly show care and compassion. Tonight I made a terrible decision when I agreed with my husband to go to Dell Web. I expressed my concern because everyone even other medical facilities say stay away from them. My husband was also sent home twice from Dell Web and then admitted for emergency appendicitis surgery right after and was in the hospital for 10 days. So I was shocked he even mentioned to go here. However, I also didn’t feel up to driving super far or going to the micro one by me and if admitted like I have been, then huge ambulance bill. Trust me I wish I would’ve done just that! I plan on fighting this with my insurance and the board. The nursing staff and PA’s were all so unprofessional, extremely loud, cussing and making jokes about what patients they want to switch. Like 2 chest pain or 2 back pain patients for 1 critical care. Then talking badly about patients they had right then. It sounded like a bunch of junior high kids! Everyone could hear the entire staff so unprofessional and loud out into the waiting room. Myself, husband and another much older couple both stated how unprofessional the atmosphere was when out in waiting room but boy it got louder and worse back behind those doors. One Nurse or CNA walked a patient outside (Hispanic maybe) with lighter blonde long hair. Well she announced twice loudly walking thru waiting room how she’d rather be outside instead of going back into the dungeon! Everyone was looking up like this is who we expect to care for us!?! My PA sat flirting and talking with his little neighbor the entire time. Maybe if he actually showed some concern I could’ve been treated accordingly. Some of us actually come in really sick and want quiet. I would never go in for flu or a cold. So if I go I am in pain and really feeling bad. So hearing a junior high (hospital staff) on lunch break for my visit was definitely not the care I needed.
What did I get out of my 4 hour visit today???? ZERO! I was so polite! Never asked for a thing nor was I ever even offered a thing. My skin has lesions everywhere! Never happened in my life! I’ve been so sick for so long and barely can move out of bed, basically barely move daily at all. Don’t eat, and when I do it comes up and same with liquids. I was never examined! My body was never checked, no one listened to my heart, chest checked my feet or even attempted to check where my pain was. NEVER have I even gone to a DR where these things weren’t checked. I was never offered so much as even nausea medication. I received no fluids. First thing they do is put me in fluids when I have an infection normally. And my labs clearly show an infection. Also saw I have something going on with lungs that was never discussed, liver and severe constipation. I got an antibiotic but that’s it. This is after telling the PA how this infection has a hard time going away and I was on so many antibiotics I ended up with C-Diff. Instead of shoving your face, joking around, flirting…. Do your job and take care of patients! The one end PA who looked a bit older and was closest to me is the only employee I watched actually doing there job the entire time and never once engaging in conversation. Wish I would’ve gotten him! End of my long rant! Just don’t go here if you actually want quality care or professional staff! It’s worth it to drive!
Rehab Score
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7.9 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Residential Setting -
Private Rooms -
Wifi
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 4874
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Arizona
License Number: CSLG6378
Contact Information
14502 West Meeker Boulevard
4th Floor
Sun City West, AZ 85375
Get Help Now - 602-428-2921
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