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Baptist Behavioral Medicine Center

1101 West Moreno St. Pensacola, FL 32501
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Baptist Behavioral Medicine Center FL 32501

About Baptist Behavioral Medicine Center

The beautiful coastal community of Pensacola provides the tranquility and restorative energy needed for recovery. Showcasing its leadership status in behavioral healthcare, this facility is also connected to the largest network of diverse resources and expertise through the Lakeview Center.

The facility offers individualized treatment options through outpatient and residential care for those who have developed substance use disorders. They support patients and help guide people to the necessary tools and strength they require for lasting recovery. They also offer group therapy, individual counseling, trauma-focused management and other essential care that addresses the root causes of addiction.

If a patient has mental health disorders that occur along with the addiction, the center integrates its services to treat both together. Through specialized care teams they provide medication management, psychiatric evaluations and counseling to people with conditions like anxiety, depression or other traumatic disorders that often accompany substance use disorders.

Baptist Behavioral Medicine Center addiction programs treat patients amid an addictive cycle stemming from opioid use. Such evidence-based treatment options include medication assisted treatment (MAT) This involves the use of medications such as buprenorphine or methadone along with counseling and behavioral therapies. It is a comprehensive strategy that not only alleviates dependency but equips clients for recovery.

The center, however, offers much more than just addiction services. Their crisis and emergency care serves individuals in acute mental health crises who need immediate intervention to prevent health deterioration. Their adult counseling and mental health services include outpatient counseling, trauma recovery, supportive living for people with severe mental illness and criminal justice support to help those involved in the legal system.

Facility Overview

Bed icon 72
Number of Available Beds

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Latest Reviews

victor wise
1 week ago on Google
5
Staff was very rude and strict for NO reason but the only reason i GOT OUT was because the TECH'S doing a better job than the GROUP THERAPY aka shout out to Luke L. And Emma R. They NEED a raise thats the only reason i stopped horrible and bad coping mechanisms aka cutting/biting/scratching/etc. PLEASE give Luke a raise he is FANTASTIC at his job- to the kid unit
Amber Browner
1 month ago on Google
2
My almost 14 year old son was there just shy of a week ago. My son suffers with anxiety and depression, a lot coming from how he is being treated at his father’s house. My son was diagnosed as high functioning autistic at age 3. My son who was on the kid side due to him not being of the age of 14, which I was happy with him on the kids side, but the doctor tried to blame his autistic diagnosis as reason he was having a meltdown which he was not instead of listening to the real reason and what was going on with my son. The day they discharge my son he was going back to his dad’s. They had to medicate him, and he kept banging his head against the wall and screaming, and I felt no one listened to him. How can you medicate someone and then discharge them an hour later. My son has been suicidal in the past and although he is not suicidal, but because of how he’s feeling, and no one is listening to him, he is vulnerable to having harm caused to him. I am really disappointed in this hospital. I really believe someone would listen to my son Instead of discharging him and blaming it on his autism diagnosis. My son clearly stated he did not want to be there, but he did not want to go to his dad‘s either my son was in a really hard place and for them not to listen to my son and try to find out the real reason to what was going on with him makes it hard for a kid to trust anyone, especially adults who are supposed to be there for them, I gave this two stars because there were a few staff that were nice when I was visiting my son and did seem to care about my son. There was one lady my last visit with my son. She kinda had a hard demeanor, and I know there have to be a balance, but I felt some compassion, especially to a child that was in the state that he was of not being able to be with his mother and had to go to a place that he’s so bad did not want to go with his father. I traveled every day for almost 5 days from Fort Walton Beach to Pensacola to see my son, not being listened to, heard or cared about as he should’ve been. I wanted to get the care he needed and now I’m trying to have to seek justice for him by other means this is not the place I would ever again with my son to go. No child should ever deal with abuse, especially by the hands of a parent.
A Dream Away
1 month ago on Google
2
Baptist Behavioral Health facility has a burnt out team. I wish the department heads at Baptist Behavioral would recognize their team needs help or reorganization.. This is not to throw this center under the bus because I know ya'll work with a lot of mental health folks that are their to get off the streets and they really do not want help. But there are mental health folks that want your help. Please figure out the difference and act accordingly.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Accepted Insurance

Baptist Behavioral Medicine Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Mark Faulkner

President & CEO

Brett Aldridge

COO & Executive VP

Dan Angel

VP Patient Financial Services

Tom Della Flora

VP & CIO

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1101 West Moreno St.
Pensacola, FL 32501

Fact checked and written by:
Rockel Mundy
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Pensacola

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Reviews of Baptist Behavioral Medicine Center

2.1/5 (59 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.1 (59 reviews)
victor wise
1 week ago
5

Staff was very rude and strict for NO reason but the only reason i GOT OUT was because the TECH'S doing a better job than the GROUP THERAPY aka shout out to Luke L. And Emma R. They NEED a raise thats the only reason i stopped horrible and bad coping mechanisms aka cutting/biting/scratching/etc. PLEASE give Luke a raise he is FANTASTIC at his job- to the kid unit

Amber Browner
1 month ago
2

My almost 14 year old son was there just shy of a week ago. My son suffers with anxiety and depression, a lot coming from how he is being treated at his father’s house. My son was diagnosed as high functioning autistic at age 3. My son who was on the kid side due to him not being of the age of 14, which I was happy with him on the kids side, but the doctor tried to blame his autistic diagnosis as reason he was having a meltdown which he was not instead of listening to the real reason and what was going on with my son. The day they discharge my son he was going back to his dad’s. They had to medicate him, and he kept banging his head against the wall and screaming, and I felt no one listened to him. How can you medicate someone and then discharge them an hour later. My son has been suicidal in the past and although he is not suicidal, but because of how he’s feeling, and no one is listening to him, he is vulnerable to having harm caused to him. I am really disappointed in this hospital. I really believe someone would listen to my son Instead of discharging him and blaming it on his autism diagnosis. My son clearly stated he did not want to be there, but he did not want to go to his dad‘s either my son was in a really hard place and for them not to listen to my son and try to find out the real reason to what was going on with him makes it hard for a kid to trust anyone, especially adults who are supposed to be there for them, I gave this two stars because there were a few staff that were nice when I was visiting my son and did seem to care about my son. There was one lady my last visit with my son. She kinda had a hard demeanor, and I know there have to be a balance, but I felt some compassion, especially to a child that was in the state that he was of not being able to be with his mother and had to go to a place that he’s so bad did not want to go with his father. I traveled every day for almost 5 days from Fort Walton Beach to Pensacola to see my son, not being listened to, heard or cared about as he should’ve been. I wanted to get the care he needed and now I’m trying to have to seek justice for him by other means this is not the place I would ever again with my son to go. No child should ever deal with abuse, especially by the hands of a parent.

A Dream Away
1 month ago
2

Baptist Behavioral Health facility has a burnt out team. I wish the department heads at Baptist Behavioral would recognize their team needs help or reorganization.. This is not to throw this center under the bus because I know ya'll work with a lot of mental health folks that are their to get off the streets and they really do not want help. But there are mental health folks that want your help. Please figure out the difference and act accordingly.

TheCreativeGeek
3 months ago
2

Good and bad here. (Keep in mind I stayed on the adult side.) The staff members are not on the same page. For example, a staff member said that I was allowed to go to the quiet room during group therapy, and another said that I wasn’t allowed. I attended group therapy, but was pulled out for an interview with one of the staff members, and I was overwhelmed after said interview. I was too overwhelmed to go back to group, and I wanted to go to the quiet room to calm down. I didn’t end up going to the quiet room because of the conflicting staff members. I stayed in the day room to calm down. I was involuntarily discharged. I told both my social worker and the psychiatrist that I wasn’t ready to discharge the day that I was scheduled to, and the hospital discharged me anyway. I also didn’t get to see my social worker at all unless it was an interview. The bedsheets were slightly stained. There was no proper mirror in either the day room bathroom nor my bedroom bathroom. [EDIT: The lack of a proper mirror is probably a safety precaution, now that I reflect on it.] One of the interviewers indirectly called my autism a “mental health issue”. The staff/doctors there have outdated information about seizures; for example, multiple of them called my non-epileptic seizures “psuedoseizures”. I told many staff members that I’ve never been to a psych hospital before, and they didn’t consider that at all. [EDIT: My epilepsy medication was late almost every dose (if not every single dose), although I kept asking the nurses when they would bring my meds to me and allow me to take them.] The stay helped overall; it didn’t help as much as I expected it (and wanted it) to. The reason I give this place two stars instead of one is because William and Ashton are amazing.

Jill Perkins
3 months ago
1

I went here 3x as a child and it was a terrible experience. I was dealing with a mother who had munchausen by proxy which I have come to current terms with as an adult. They treated me for bipolar disorder which was a misdiagnosis and now I have trauma from not just this experience but every experience in my childhood with doctors. And the hardest part is that because of the diagnosis I cannot advocate for myself effectively because people write me off as "crazy" when I tell them the story. I finally have evidence now and doctors who heard my story and listened to me. As a child I was helpless even though I fought so hard to get away from my mother. You people wouldn't listen to me. How could you?

Samantha Megli
3 months ago
1

If you are hoping to get your teen help, do not look here for it! My daughter was there for a total of 9 days. She was discharged (after stating multiple times that she was not ready and after me telling the doctor she was not ready) and had to be taken back SAME day because Dr. Akinkugbe doesn’t do his job correctly. After she was readmitted he told me she was fine and was treating the hospital as a vacation from home. He told me she had a care plan in place and that we should work with that and he would not recommend admitting her again. The care plan? A sheet of paper that has her answer to questions of what to do when she’s having a hard time. Her answer to the questions? She responded “I don’t know.” That’s a freaking care plan?! While she was there she self harmed multiple times. Once she was IN THE DAY ROOM, where MULTPILE staff members are, and nobody noticed! Or, maybe they did, they just didn’t care. Another time, she was in the bathroom digging into her legs with a stick she got from outside that, again, NOBODY noticed. They do “skin checks” every night before bed…but you can guess how seriously they take those…because YET AGAIN, nobody noticed. My daughter doesn’t want to be alive and is not doing well and this hospital has been useless. I am thoroughly disgusted with their lack of care.

Mike
4 months ago
1

I got to watch a guy make love to a muffin waiting in line for breakfast. It was violent. Muffin never stood a chance. Doc barely knew English.

Jamie Hicks
5 months ago
5

I had a wonderful stay the last 4 days. Even though I was under a baker act, I embraced the process. I had the most amazing, I call them angels, that helped me. First off I can't say enough good things about Ms Candy.sp She was my tech over the weekend. This woman is doing the lords work. She runs a tight ship but knows how to treat each patient. She is humble and kind. Treats us like people that just might be going through it. She takes no bullship tho. I noticed a patient act so different on her day off. She is an asset to Baptist, give that woman a raise she totally deserves it. My nurses Amanda and Curtis OMG couldn't have asked for a better team of people treating me. Amanda has so much compassion, Curtis is so on point and makes sure his people are number 1 to him. Ms Nida and Ms Michelle I just adore. They are so OG and make us feel like we can ask them for anything big or small and be heard. Hopefully I wont see these wonderful humans again. But if i do, I know im going to be well taken care of.

J W
6 months ago
4

My daughter was inpatient here during a mental health crisis. She has struggled since about the age of 12 and has been hospitalized numerous times in various facilities (various states)- she is now an adult. Her diagnosis are complex and treatment resistant (for the most part). Her stay here was beneficial with therapist, physicians, and most all providers showing care and empathy. Jenna (the charge nurse I believe), my daughter spoke very fondly of. She showed great care towards all the patients. Addy (sp), a mental health tech was also awesome. My daughter also mentioned Ryan was very kind - and listened. These traits are so important in all aspects of healthcare. There was one issue with a tech working mornings on March 11th in the adult 2 area. This tech had a very rude and almost had a combative attitude. It has no place in this setting. She was a heavier set african american woman with short hair (she did not catch her name)- she was not kind, she was loud, and barked orders as if it were a prison (daughters perception, she has never been arrested). At one point, my daughter said the tech had accosted a patient about using the phone during group and a therapist (I believe she said) had to intervene and tell the tech she allowed it and to back off (basically - stop that behavior). This was the only person my daughter said had a bad attitude. I would hope it was a bad day, because the description of her behavior went beyond what I call clinical efficiency where providers work fast, efficiently - and without thought of emotions. BLUF - this wasn't someone who was not just nice, she came across as unkind - which is different. I was able to observe a smaller african american female tech (I did not catch her name) interacting with patients and who was very sweet on my visit. She directed me to the enclosed nurses station for help with a question. My interactions were brief, but the facility was clean - orderly, very good as far as inpatient mental health facilities go. All in all, everyone (except the one tech) was kind and helpful - and this is how helping those with mental health issues should be. The psychiatrist my daughter saw even spoke to my daughter about why she should stop smoking/vaping - which I appreciated. They provided her with nicotine gum prescription and resources to try to quit. While she has not quit, she did pick up the nicotine gum and said she will try to pull back and reduce her smoking a little at a time. This was a win - small changes. Overall, my hope is that the one woman (angry tech) was having a bad day, but even still, kindness and empathy for others is paramount in healthcare. People are never in a hospital because they are functioning efficiently or optimally - be it physical or mental. Thank you to all the staff! My family is very grateful and IF something else happens, we know where to turn.

Kasē Watson
6 months ago
5

My stay here was really nice! Better than any other psych hospital. They let me choose my lunch and dinner, provided group therapies through the day, and really listened to all my problems and concerns. I want to give special kudos to Ryan, Jenna, Addy, and Kaci for making my stay amazing. There was also a weekend therapist who was incredibly nice as well, although I can’t remember his name. I was fortunate to get my own room. Facility was clean as well. Overall, I feel like I got the help I needed at Baptist behavioral health unit. I wish I had got everyone’s name to shout out all the staff, but I am super bad with names. Thank you for being a place of compassion during a dark period in my life. I hope I never have to be bad enough to go back, but if I do need help again, Baptist will be my first choice.

M “Xorensi”
7 months ago
1

The group therapist Laura was very discriminatory towards a patient for having tourette’s.

Angela Cowan
9 months ago
1

My adult daughter has been a patient there 4 times now. The past 2 times she has been in complete psychosis. This last time they released her with no treat. No meds sent home after many suicide attempts. She does not even have a clue what is reql and what is not. Her family is all back in Indiana and they have released her out onto the streets not even caring. I have begged them to help her and they have done nothing. There is no where to turn and no way to get help for her. She is in to bad of a mental state to even know she needs help. I can only pray nothing worse happens to her but when it does I will sue.

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