Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Baptist Behavioral Medicine Center

1101 West Moreno St. Pensacola, FL 32501
Claim Profile
Baptist Behavioral Medicine Center FL 32501

About Baptist Behavioral Medicine Center

Baptist Behavioral Medicine Center is located in Pensacola, Florida. It provides a wide array of drug and alcohol treatment programs and services as well as other behavioral health treatments including those for co-occurring mental health disorders. The center has distinguished itself by offering its full range of services and meeting patients where they are, tailoring treatment plans that address their medical, therapeutic and social needs.

The beautiful coastal community of Pensacola provides the tranquility and restorative energy needed for recovery. Showcasing its leadership status in behavioral healthcare, this facility is also connected to the largest network of diverse resources and expertise through the Lakeview Center.

The facility offers individualized treatment options through outpatient and residential care for those who have developed substance use disorders. They support patients and help guide people to the necessary tools and strength they require for lasting recovery. They also offer group therapy, individual counseling, trauma-focused management and other essential care that addresses the root causes of addiction.

If a patient has mental health disorders that occur along with the addiction, the center integrates its services to treat both together. Through specialized care teams they provide medication management, psychiatric evaluations and counseling to people with conditions like anxiety, depression or other traumatic disorders that often accompany substance use disorders.

Baptist Behavioral Medicine Center addiction programs treat patients amid an addictive cycle stemming from opioid use. Such evidence-based treatment options include medication assisted treatment (MAT) This involves the use of medications such as buprenorphine or methadone along with counseling and behavioral therapies. It is a comprehensive strategy that not only alleviates dependency but equips clients for recovery.

The center, however, offers much more than just addiction services. Their crisis and emergency care serves individuals in acute mental health crises who need immediate intervention to prevent health deterioration. Their adult counseling and mental health services include outpatient counseling, trauma recovery, supportive living for people with severe mental illness and criminal justice support to help those involved in the legal system.

Facility Overview

Bed icon 72
Number of Available Beds

Latest Reviews

J W
2 months ago on Google
4
My daughter was inpatient here during a mental health crisis. She has struggled since about the age of 12 and has been hospitalized numerous times in various facilities (various states)- she is now an adult. Her diagnosis are complex and treatment resistant (for the most part). Her stay here was beneficial with therapist, physicians, and most all providers showing care and empathy. Jenna (the charge nurse I believe), my daughter spoke very fondly of. She showed great care towards all the patients. Addy (sp), a mental health tech was also awesome. My daughter also mentioned Ryan was very kind - and listened. These traits are so important in all aspects of healthcare.There was one issue with a tech working mornings on March 11th in the adult 2 area. This tech had a very rude and almost had a combative attitude. It has no place in this setting. She was a heavier set african american woman with short hair (she did not catch her name)- she was not kind, she was loud, and barked orders as if it were a prison (daughters perception, she has never been arrested). At one point, my daughter said the tech had accosted a patient about using the phone during group and a therapist (I believe she said) had to intervene and tell the tech she allowed it and to back off (basically - stop that behavior). This was the only person my daughter said had a bad attitude. I would hope it was a bad day, because the description of her behavior went beyond what I call clinical efficiency where providers work fast, efficiently - and without thought of emotions. BLUF - this wasn't someone who was not just nice, she came across as unkind - which is different.I was able to observe a smaller african american female tech (I did not catch her name) interacting with patients and who was very sweet on my visit. She directed me to the enclosed nurses station for help with a question. My interactions were brief, but the facility was clean - orderly, very good as far as inpatient mental health facilities go. All in all, everyone (except the one tech) was kind and helpful - and this is how helping those with mental health issues should be. The psychiatrist my daughter saw even spoke to my daughter about why she should stop smoking/vaping - which I appreciated. They provided her with nicotine gum prescription and resources to try to quit. While she has not quit, she did pick up the nicotine gum and said she will try to pull back and reduce her smoking a little at a time. This was a win - small changes.Overall, my hope is that the one woman (angry tech) was having a bad day, but even still, kindness and empathy for others is paramount in healthcare. People are never in a hospital because they are functioning efficiently or optimally - be it physical or mental. Thank you to all the staff! My family is very grateful and IF something else happens, we know where to turn.
Kas Watson
3 months ago on Google
5
My stay here was really nice! Better than any other psych hospital. They let me choose my lunch and dinner, provided group therapies through the day, and really listened to all my problems and concerns. I want to give special kudos to Ryan, Jenna, Addy, and Kaci for making my stay amazing. There was also a weekend therapist who was incredibly nice as well, although I can t remember his name. I was fortunate to get my own room. Facility was clean as well. Overall, I feel like I got the help I needed at Baptist behavioral health unit. I wish I had got everyone s name to shout out all the staff, but I am super bad with names. Thank you for being a place of compassion during a dark period in my life. I hope I never have to be bad enough to go back, but if I do need help again, Baptist will be my first choice.
M Xorensi
3 months ago on Google
1
The group therapist Laura was very discriminatory towards a patient for having tourette s.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.7 / 10

Location

Accepted Insurance

Baptist Behavioral Medicine Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Mark Faulkner

President & CEO

Brett Aldridge

COO & Executive VP

Dan Angel

VP Patient Financial Services

Tom Della Flora

VP & CIO

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (850) 469-5811
Building icon

1101 West Moreno St.
Pensacola, FL 32501

Fact checked and written by:
Rockel Mundy
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Pensacola

Left arrow iconBack to FL

Reviews of Baptist Behavioral Medicine Center

2/5 (54 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
8
4
5
3
2
2
1
1
35

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Samantha Megli
3 days ago
1

If you are hoping to get your teen help, do not look here for it! My daughter was there for a total of 9 days. She was discharged (after stating multiple times that she was not ready and after me telling the doctor she was not ready) and had to be taken back SAME day because Dr. Akinkugbe doesn’t do his job correctly. After she was readmitted he told me she was fine and was treating the hospital as a vacation from home. He told me she had a care plan in place and that we should work with that and he would not recommend admitting her again. The care plan? A sheet of paper that has her answer to questions of what to do when she’s having a hard time. Her answer to the questions? She responded “I don’t know.” That’s a freaking care plan?! While she was there she self harmed multiple times. Once she was IN THE DAY ROOM, where MULTPILE staff members are, and nobody noticed! Or, maybe they did, they just didn’t care. Another time, she was in the bathroom digging into her legs with a stick she got from outside that, again, NOBODY noticed. They do “skin checks” every night before bed…but you can guess how seriously they take those…because YET AGAIN, nobody noticed. My daughter doesn’t want to be alive and is not doing well and this hospital has been useless. I am thoroughly disgusted with their lack of care.

Mike
2 weeks ago
1

I got to watch a guy make love to a muffin waiting in line for breakfast. It was violent. Muffin never stood a chance. Doc barely knew English.

Jamie Hicks
1 month ago
5

I had a wonderful stay the last 4 days. Even though I was under a baker act, I embraced the process. I had the most amazing, I call them angels, that helped me. First off I can't say enough good things about Ms Candy.sp She was my tech over the weekend. This woman is doing the lords work. She runs a tight ship but knows how to treat each patient. She is humble and kind. Treats us like people that just might be going through it. She takes no bullship tho. I noticed a patient act so different on her day off. She is an asset to Baptist, give that woman a raise she totally deserves it. My nurses Amanda and Curtis OMG couldn't have asked for a better team of people treating me. Amanda has so much compassion, Curtis is so on point and makes sure his people are number 1 to him. Ms Nida and Ms Michelle I just adore. They are so OG and make us feel like we can ask them for anything big or small and be heard. Hopefully I wont see these wonderful humans again. But if i do, I know im going to be well taken care of.

J W
3 months ago
4

My daughter was inpatient here during a mental health crisis. She has struggled since about the age of 12 and has been hospitalized numerous times in various facilities (various states)- she is now an adult. Her diagnosis are complex and treatment resistant (for the most part). Her stay here was beneficial with therapist, physicians, and most all providers showing care and empathy. Jenna (the charge nurse I believe), my daughter spoke very fondly of. She showed great care towards all the patients. Addy (sp), a mental health tech was also awesome. My daughter also mentioned Ryan was very kind - and listened. These traits are so important in all aspects of healthcare. There was one issue with a tech working mornings on March 11th in the adult 2 area. This tech had a very rude and almost had a combative attitude. It has no place in this setting. She was a heavier set african american woman with short hair (she did not catch her name)- she was not kind, she was loud, and barked orders as if it were a prison (daughters perception, she has never been arrested). At one point, my daughter said the tech had accosted a patient about using the phone during group and a therapist (I believe she said) had to intervene and tell the tech she allowed it and to back off (basically - stop that behavior). This was the only person my daughter said had a bad attitude. I would hope it was a bad day, because the description of her behavior went beyond what I call clinical efficiency where providers work fast, efficiently - and without thought of emotions. BLUF - this wasn't someone who was not just nice, she came across as unkind - which is different. I was able to observe a smaller african american female tech (I did not catch her name) interacting with patients and who was very sweet on my visit. She directed me to the enclosed nurses station for help with a question. My interactions were brief, but the facility was clean - orderly, very good as far as inpatient mental health facilities go. All in all, everyone (except the one tech) was kind and helpful - and this is how helping those with mental health issues should be. The psychiatrist my daughter saw even spoke to my daughter about why she should stop smoking/vaping - which I appreciated. They provided her with nicotine gum prescription and resources to try to quit. While she has not quit, she did pick up the nicotine gum and said she will try to pull back and reduce her smoking a little at a time. This was a win - small changes. Overall, my hope is that the one woman (angry tech) was having a bad day, but even still, kindness and empathy for others is paramount in healthcare. People are never in a hospital because they are functioning efficiently or optimally - be it physical or mental. Thank you to all the staff! My family is very grateful and IF something else happens, we know where to turn.

Kasē Watson
3 months ago
5

My stay here was really nice! Better than any other psych hospital. They let me choose my lunch and dinner, provided group therapies through the day, and really listened to all my problems and concerns. I want to give special kudos to Ryan, Jenna, Addy, and Kaci for making my stay amazing. There was also a weekend therapist who was incredibly nice as well, although I can’t remember his name. I was fortunate to get my own room. Facility was clean as well. Overall, I feel like I got the help I needed at Baptist behavioral health unit. I wish I had got everyone’s name to shout out all the staff, but I am super bad with names. Thank you for being a place of compassion during a dark period in my life. I hope I never have to be bad enough to go back, but if I do need help again, Baptist will be my first choice.

M “Xorensi”
4 months ago
1

The group therapist Laura was very discriminatory towards a patient for having tourette’s.

Angela Cowan
5 months ago
1

My adult daughter has been a patient there 4 times now. The past 2 times she has been in complete psychosis. This last time they released her with no treat. No meds sent home after many suicide attempts. She does not even have a clue what is reql and what is not. Her family is all back in Indiana and they have released her out onto the streets not even caring. I have begged them to help her and they have done nothing. There is no where to turn and no way to get help for her. She is in to bad of a mental state to even know she needs help. I can only pray nothing worse happens to her but when it does I will sue.

Andre Kriegman (Indigo)
6 months ago
2

the staff are fine but seem to care more about getting u on meds more then helping u aha

Kelly Gray
6 months ago
1

If I could give them less stars I would. I was baker acted on lies. I watched someone die and come back to life. I slipped on unmarked water and slammed my head into the edge of a door so hard I saw stars. They made me get a CT scan and now are trying to force me to pay for a CT scan and have sent me to collections and a law office. Absolute horrible place they do more harm than good.

ELEINA FOSTER
7 months ago
1

Once again my child went age 13 and of course he gets sent home after a couple days. He's been baker acted several times and he gets sent home after 3 days. I never get to talk to the pyschiatrist. I don't get to talk to anybody, just the nurse. Which by the way one of the nurses with dark black hair , kinda old maybe in her late 40's early 50s, she talks like she doesnt care. She is awful!!!! I keep getting the same diagnosis on discharge papers with is "adjustment disorder" Which is not accurate. I hear it's because they are trying to protect the kid's records for when they mature to adult. ok that is slighlty considerate, but as a mother dealing with my son's behavioral and mental issues. I need to know the real reason a real diagnosis.

Delecia Lovings
7 months ago
1

Jail!!!!.without bars...Please do not take anyone you Love Here!. Patients are treated like a criminals. Your family and friends will suffer more than your love ones. Staff are absolutely unprofessional and ignorant. They don't even attempt to help! Nurse Deanna ask me to discuss with management why SHE is over-worked and unpaid! Ridiculous!!!....How can staff assist anyone with a mental crisis,,,IF they Hate Working for Baptist. Maybe you should help your own employees with their Mental Health Issues before you claim you are qualified to help the general public.

Cammie Rountree
8 months ago
5

Response from the ownerInvalid relative date format:
We appreciate the time you took to leave a rating of your experience with Baptist Health Care. Thank you.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Baptist Behavioral Medicine Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

The Villages VA Clinic
The Villages, FL (352) 674-5000

The Villages VA Clinic

North Florida/South Georgia Veterans Health System - The Villages OP Clinic ... read more.
Next Step Village – Orlando
Maitland, FL (407) 968-7717

Next Step Village – Orlando

Next Step Village - Orlando is located in Maitland, Florida. Next Step Villa... read more.
North Tampa Behavioral Health Hospital
Wesley Chapel, FL (813) 452-4597

North Tampa Behavioral Health Hospital

North Tampa Behavioral Health offers treatment for individuals with substanc... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline