Drug Rehab Centers in Pensacola, Florida

This facility is great but, there is such a high turn over rate.

My daughter was inpatient here during a mental health crisis. She has struggled since about the age of 12 and has been hospitalized numerous times in various facilities (various states)- she is now an adult. Her diagnosis are complex and treatment resistant (for the most part). Her stay here was beneficial with therapist, physicians, and most all providers showing care and empathy. Jenna (the charge nurse I believe), my daughter spoke very fondly of. She showed great care towards all the patients. Addy (sp), a mental health tech was also awesome. My daughter also mentioned Ryan was very kind - and listened. These traits are so important in all aspects of healthcare.There was one issue with a tech working mornings on March 11th in the adult 2 area. This tech had a very rude and almost had a combative attitude. It has no place in this setting. She was a heavier set african american woman with short hair (she did not catch her name)- she was not kind, she was loud, and barked orders as if it were a prison (daughters perception, she has never been arrested). At one point, my daughter said the tech had accosted a patient about using the phone during group and a therapist (I believe she said) had to intervene and tell the tech she allowed it and to back off (basically - stop that behavior). This was the only person my daughter said had a bad attitude. I would hope it was a bad day, because the description of her behavior went beyond what I call clinical efficiency where providers work fast, efficiently - and without thought of emotions. BLUF - this wasn't someone who was not just nice, she came across as unkind - which is different.I was able to observe a smaller african american female tech (I did not catch her name) interacting with patients and who was very sweet on my visit. She directed me to the enclosed nurses station for help with a question. My interactions were brief, but the facility was clean - orderly, very good as far as inpatient mental health facilities go. All in all, everyone (except the one tech) was kind and helpful - and this is how helping those with mental health issues should be. The psychiatrist my daughter saw even spoke to my daughter about why she should stop smoking/vaping - which I appreciated. They provided her with nicotine gum prescription and resources to try to quit. While she has not quit, she did pick up the nicotine gum and said she will try to pull back and reduce her smoking a little at a time. This was a win - small changes.Overall, my hope is that the one woman (angry tech) was having a bad day, but even still, kindness and empathy for others is paramount in healthcare. People are never in a hospital because they are functioning efficiently or optimally - be it physical or mental. Thank you to all the staff! My family is very grateful and IF something else happens, we know where to turn.

My daughter was inpatient here during a mental health crisis. She has struggled since about the age of 12 and has been hospitalized numerous times in various facilities (various states)- she is now an adult. Her diagnosis are complex and treatment resistant (for the most part). Her stay here was beneficial with therapist, physicians, and most all providers showing care and empathy. Jenna (the charge nurse I believe), my daughter spoke very fondly of. She showed great care towards all the patients. Addy (sp), a mental health tech was also awesome. My daughter also mentioned Ryan was very kind - and listened. These traits are so important in all aspects of healthcare.There was one issue with a tech working mornings on March 11th in the adult 2 area. This tech had a very rude and almost had a combative attitude. It has no place in this setting. She was a heavier set african american woman with short hair (she did not catch her name)- she was not kind, she was loud, and barked orders as if it were a prison (daughters perception, she has never been arrested). At one point, my daughter said the tech had accosted a patient about using the phone during group and a therapist (I believe she said) had to intervene and tell the tech she allowed it and to back off (basically - stop that behavior). This was the only person my daughter said had a bad attitude. I would hope it was a bad day, because the description of her behavior went beyond what I call clinical efficiency where providers work fast, efficiently - and without thought of emotions. BLUF - this wasn't someone who was not just nice, she came across as unkind - which is different.I was able to observe a smaller african american female tech (I did not catch her name) interacting with patients and who was very sweet on my visit. She directed me to the enclosed nurses station for help with a question. My interactions were brief, but the facility was clean - orderly, very good as far as inpatient mental health facilities go. All in all, everyone (except the one tech) was kind and helpful - and this is how helping those with mental health issues should be. The psychiatrist my daughter saw even spoke to my daughter about why she should stop smoking/vaping - which I appreciated. They provided her with nicotine gum prescription and resources to try to quit. While she has not quit, she did pick up the nicotine gum and said she will try to pull back and reduce her smoking a little at a time. This was a win - small changes.Overall, my hope is that the one woman (angry tech) was having a bad day, but even still, kindness and empathy for others is paramount in healthcare. People are never in a hospital because they are functioning efficiently or optimally - be it physical or mental. Thank you to all the staff! My family is very grateful and IF something else happens, we know where to turn.

Want about 12 years ago. Owe my life to them. I m able to be the father brother son I m suppose to be!!!