(504) 603-3060
Claimed
My experience with inpatient was amazing I attended the Baton Rouge campus and upon their advice relocated to Metairie to further my recovery journey it ended up being a horrible experience!! I was given certain medications that should have never been combined with other med ...
About Avenues Recovery Center at Metairie
Avenues Recovery Center at Louisiana is a residential facility which offers inpatient drug and alcohol rehabilitation services as well as withdrawal management. Its unique setup – one treatment facility surrounded by 10 beautiful, converted townhomes – enables clients to engage in full-time inpatient treatment while separately residing in a warm domestic setting, removing barriers and diminishing any institutionalized feeling. Staffed by skilled, passionate professionals, clients receive round – the – clock care in the most dignified and compassionate manner. Each staff member is 100% invested in the success of each client and contributes to the wonderful, pervasive homelike atmosphere – which consistently fosters openness and healing.
At Avenues, we understand that addiction is a chronic, progressive, and relapsing disease regardless of what caused its onset, and that it can be prevented with timely intervention and care. We believe strongly in our holistic approach – taking a broad view of each client’s physical, mental, and emotional wellbeing, and letting that guide treatment. We treat sources, not symptoms; we heal people, not problems. Our comprehensive continuum of care and uniform clinical approach throughout our network guarantees that you receive consistently excellent care throughout your time with us. Upon graduation, our dynamic alumni program ensures you remain engaged and connected to a vibrant recovery community for years to come.
Once you enter our doors, we embrace you as part of the Avenues family forever.
Facility Overview
50 Number of Available Beds
31 - 60 Avg Length of Stay in Days
$Varies Avg Cost per Day
Latest Reviews
I have been to several Rehab centers. This the best Rehab I have been too, the Counselors, are excellent. The Clinical Director Donna, is Great. She has a zero tolerance for Foolishness. The groups, are engaging and deal with the coor of the clients addiction.
Response from the owner1 month ago
Edward, your review brought a smile to all of us here in Metairie! Thank you for trusting our rehab center with your care. You’ve come so far—and we’re proud to have been a part of that.
Attending extensive care at Avenues Metairie has been very beneficial for my recovery. I have learned so much from the groups and I feel like I've been challenged in positive ways that will help me stay sober and maintain a healthy lifestyle.
Response from the owner1 month ago
Jessica, thank you for taking the time to share your experience. Our outpatient rehab team in Metairie is cheering you on and so proud of how far you’ve come.
Counseling and group therapy are the best things about this place in my experience. The staff is friendly and supportive. If you apply yourself and are willing you will be able to learn a lot. An except first step in recovery. Nursing and mental wellness are some of the best I’ve received. Very caring and supportive. 10/10
Response from the owner1 month ago
Thank you so much, Johnny! We’re thrilled to hear that your experience at our residential treatment center in Metairie was meaningful. Wishing you continued strength and success on your addiction recovery journey! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
10.1 / 10
Gallery
Location
Accepted Insurance
BCBS of Louisiana
Aetna
Humana
UnitedHealth Group
Cigna
Beacon Health
Elevance Health
UMR
Carelon Behavioral Health
First Health Network
Gilsbar
Qualcare
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Medically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Inpatient
The Residential Treatment Program has two phases: Education and Application. The first phase focuses on addiction education, integration into the recovery community, basic life skills, and identification of self as having a disease. It uses the community of those in treatment as a tool to identify and modify self-destructive behaviors. After completing Education, patients can progress into the Application phase. In this phase, patients work on deeper core issues such as childhood trauma and sexual abuse, grief and divorce and mental health issues. Working on these issues help prevent relapse by learning to recognize triggers that cause relapse. Application acts as a transitional phase where regular work, school or a volunteer activity is mandatory. It allows the patient to remain in treatment, but have more interaction with normal living.
12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support
The Continuing Care Program is an integral continuation of the treatment process. It is a weekly 1.25-hour adult outpatient program that continues the treatment process to perpetuate those gains previously made by patients completing the Residential Treatment or Intensive Outpatient programs. The Continuing Care Program is also available to patients from other treatment facilities who have completed primary treatment and wish to relocate or return to home environments. The program provides random urine drug test monitoring, case management assistance, and encouraged participation in outside sponsor meetings and/or Alcoholic/Narcotics Anonymous meetings.
Intervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-Hour Clinical Care
Initial phases of rehab treatment often require 24-hour clinical care in Louisiana. This supervised treatment offers three main benefits. Medical staff can provide medications to treat withdrawal. Clients can also benefit from having 24-hour nursing staff available to treat any other physical symptoms. Lastly, this setting ensures that professionals are constantly available to address any emotional or mental health issues related to the addiction or co-occurring disorders.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Specialized substance abuse treatment programs in Louisiana can address addiction and any co-occurring mental health disorders. These programs offer a range of care options, including outpatient, inpatient, and partial hospitalization programs. Expert clinicians utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-focused therapy to address substance abuse and promote mental health. Other recovery supports include 12-Step meetings, skills workshops, psychoeducation, and an aftercare plan to enhance your chances of long-term recovery.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Couples therapy focuses on helping the couple develop skills that will improve the relationship. These include communication, conflict resolution, and anger management. Couples also identify dysfunctional behaviors and work to eliminate them.
Amenities
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Yoga Studio -
Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Matt Engler
Regional Executive Director of Metairie Louisiana
Susan Julius, MD, DABPM, DABFM, FASAM, CMRO
Regional Medical Director of Metairie Louisiana
Donna Doolen, LPC
Clinical Director of Metairie Louisiana
Saudi Lateef
Executive Director
Travis Williams
Operations Manager
Randi Menesses- Bird
Nurse Practitioner
Elizabeth Cagnolatti, FNPC
Nurse Practitioner
Steve Kessler, MHS, LPC, LAC
Addictions Counselor
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 217800
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
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