Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Baptist Hospital – Behavioral Medicine Center

1000 West Moreno Street Pensacola, FL 32501
Claim Profile
Baptist Hospital - Behavioral Medicine Center FL 32501

About Baptist Hospital – Behavioral Medicine Center

At the Baptist Hospital Behavioral Medicine Center, patients receive substance abuse treatment to help speed addiction recovery. The Behavioral Medicine Center specializes in treating dual diagnosis and mental health, serving adults, adolescents, and children battling drug and alcohol addiction. This rehab is found in Pensacola, Florida, at the Baptist Hospital.

Although the Behavioral Medicine Center at Baptist Hospital has been primarily helping those with mental health conditions like depression, schizophrenia, and bipolar disorder, it does offer services for those with substance abuse disorders. One such service is the one detailed below:

The inpatient residential partial hospitalization program is tailored to the needs of the individual at this addiction treatment center. There are separate floors for women, youth, and men to ensure each individual receives the care and attention they require while they focus on their recovery.

In this program, patients participate in many group and family counseling programs, and each person receives a tailored treatment and post treatment plan. Most major insurance plans are accepted, but those interested must check with this rehab before enrolling.

Facility Overview

Bed icon 72
Number of Available Beds

Latest Reviews

J W
2 months ago on Google
4
My daughter was inpatient here during a mental health crisis. She has struggled since about the age of 12 and has been hospitalized numerous times in various facilities (various states)- she is now an adult. Her diagnosis are complex and treatment resistant (for the most part). Her stay here was beneficial with therapist, physicians, and most all providers showing care and empathy. Jenna (the charge nurse I believe), my daughter spoke very fondly of. She showed great care towards all the patients. Addy (sp), a mental health tech was also awesome. My daughter also mentioned Ryan was very kind - and listened. These traits are so important in all aspects of healthcare.There was one issue with a tech working mornings on March 11th in the adult 2 area. This tech had a very rude and almost had a combative attitude. It has no place in this setting. She was a heavier set african american woman with short hair (she did not catch her name)- she was not kind, she was loud, and barked orders as if it were a prison (daughters perception, she has never been arrested). At one point, my daughter said the tech had accosted a patient about using the phone during group and a therapist (I believe she said) had to intervene and tell the tech she allowed it and to back off (basically - stop that behavior). This was the only person my daughter said had a bad attitude. I would hope it was a bad day, because the description of her behavior went beyond what I call clinical efficiency where providers work fast, efficiently - and without thought of emotions. BLUF - this wasn't someone who was not just nice, she came across as unkind - which is different.I was able to observe a smaller african american female tech (I did not catch her name) interacting with patients and who was very sweet on my visit. She directed me to the enclosed nurses station for help with a question. My interactions were brief, but the facility was clean - orderly, very good as far as inpatient mental health facilities go. All in all, everyone (except the one tech) was kind and helpful - and this is how helping those with mental health issues should be. The psychiatrist my daughter saw even spoke to my daughter about why she should stop smoking/vaping - which I appreciated. They provided her with nicotine gum prescription and resources to try to quit. While she has not quit, she did pick up the nicotine gum and said she will try to pull back and reduce her smoking a little at a time. This was a win - small changes.Overall, my hope is that the one woman (angry tech) was having a bad day, but even still, kindness and empathy for others is paramount in healthcare. People are never in a hospital because they are functioning efficiently or optimally - be it physical or mental. Thank you to all the staff! My family is very grateful and IF something else happens, we know where to turn.
Kas Watson
3 months ago on Google
5
My stay here was really nice! Better than any other psych hospital. They let me choose my lunch and dinner, provided group therapies through the day, and really listened to all my problems and concerns. I want to give special kudos to Ryan, Jenna, Addy, and Kaci for making my stay amazing. There was also a weekend therapist who was incredibly nice as well, although I can t remember his name. I was fortunate to get my own room. Facility was clean as well. Overall, I feel like I got the help I needed at Baptist behavioral health unit. I wish I had got everyone s name to shout out all the staff, but I am super bad with names. Thank you for being a place of compassion during a dark period in my life. I hope I never have to be bad enough to go back, but if I do need help again, Baptist will be my first choice.
M Xorensi
3 months ago on Google
1
The group therapist Laura was very discriminatory towards a patient for having tourette s.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.8 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
12-step icon12-Step
12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.
medically-assisted-detox iconMedically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • lotus iconGardens

Staff & Accreditations

Staff

Mark Faulkner

President and CEO

Brett Aldridge

COO & Executive VP

Cyd Cadena

Senior VP of Operations

Liz Callahan

Senior VP and General Counsel

Dana Harrison

Vice President of Baptist Health Care, President, Baptist Physician Enterprise

Joyce Nichols

Vice President, Chief Nursing Officer

Dan Sontheimer

Vice President, Chief Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (850) 466-2405
Building icon

1000 West Moreno Street
Pensacola, FL 32501

Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Rehab in Cities Near Pensacola

Left arrow iconBack to FL

Reviews of Baptist Hospital – Behavioral Medicine Center

1.96/5 (49 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
9
4
5
3
2
2
1
1
35

Reviews

5

Our son had been fighting with an addiction for 4 months when we found out, in an attempt to help him we took him to 2 different centers, the difference was huge, at the behavioral medicine center of baptist we met the most caring people in the world. They understood our sit ... Read More

Reviewed on 9/25/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (48 reviews)
Samantha Megli
3 days ago
1

If you are hoping to get your teen help, do not look here for it! My daughter was there for a total of 9 days. She was discharged (after stating multiple times that she was not ready and after me telling the doctor she was not ready) and had to be taken back SAME day because Dr. Akinkugbe doesn’t do his job correctly. After she was readmitted he told me she was fine and was treating the hospital as a vacation from home. He told me she had a care plan in place and that we should work with that and he would not recommend admitting her again. The care plan? A sheet of paper that has her answer to questions of what to do when she’s having a hard time. Her answer to the questions? She responded “I don’t know.” That’s a freaking care plan?! While she was there she self harmed multiple times. Once she was IN THE DAY ROOM, where MULTPILE staff members are, and nobody noticed! Or, maybe they did, they just didn’t care. Another time, she was in the bathroom digging into her legs with a stick she got from outside that, again, NOBODY noticed. They do “skin checks” every night before bed…but you can guess how seriously they take those…because YET AGAIN, nobody noticed. My daughter doesn’t want to be alive and is not doing well and this hospital has been useless. I am thoroughly disgusted with their lack of care.

Mike
2 weeks ago
1

I got to watch a guy make love to a muffin waiting in line for breakfast. It was violent. Muffin never stood a chance. Doc barely knew English.

Jamie Hicks
1 month ago
5

I had a wonderful stay the last 4 days. Even though I was under a baker act, I embraced the process. I had the most amazing, I call them angels, that helped me. First off I can't say enough good things about Ms Candy.sp She was my tech over the weekend. This woman is doing the lords work. She runs a tight ship but knows how to treat each patient. She is humble and kind. Treats us like people that just might be going through it. She takes no bullship tho. I noticed a patient act so different on her day off. She is an asset to Baptist, give that woman a raise she totally deserves it. My nurses Amanda and Curtis OMG couldn't have asked for a better team of people treating me. Amanda has so much compassion, Curtis is so on point and makes sure his people are number 1 to him. Ms Nida and Ms Michelle I just adore. They are so OG and make us feel like we can ask them for anything big or small and be heard. Hopefully I wont see these wonderful humans again. But if i do, I know im going to be well taken care of.

J W
3 months ago
4

My daughter was inpatient here during a mental health crisis. She has struggled since about the age of 12 and has been hospitalized numerous times in various facilities (various states)- she is now an adult. Her diagnosis are complex and treatment resistant (for the most part). Her stay here was beneficial with therapist, physicians, and most all providers showing care and empathy. Jenna (the charge nurse I believe), my daughter spoke very fondly of. She showed great care towards all the patients. Addy (sp), a mental health tech was also awesome. My daughter also mentioned Ryan was very kind - and listened. These traits are so important in all aspects of healthcare. There was one issue with a tech working mornings on March 11th in the adult 2 area. This tech had a very rude and almost had a combative attitude. It has no place in this setting. She was a heavier set african american woman with short hair (she did not catch her name)- she was not kind, she was loud, and barked orders as if it were a prison (daughters perception, she has never been arrested). At one point, my daughter said the tech had accosted a patient about using the phone during group and a therapist (I believe she said) had to intervene and tell the tech she allowed it and to back off (basically - stop that behavior). This was the only person my daughter said had a bad attitude. I would hope it was a bad day, because the description of her behavior went beyond what I call clinical efficiency where providers work fast, efficiently - and without thought of emotions. BLUF - this wasn't someone who was not just nice, she came across as unkind - which is different. I was able to observe a smaller african american female tech (I did not catch her name) interacting with patients and who was very sweet on my visit. She directed me to the enclosed nurses station for help with a question. My interactions were brief, but the facility was clean - orderly, very good as far as inpatient mental health facilities go. All in all, everyone (except the one tech) was kind and helpful - and this is how helping those with mental health issues should be. The psychiatrist my daughter saw even spoke to my daughter about why she should stop smoking/vaping - which I appreciated. They provided her with nicotine gum prescription and resources to try to quit. While she has not quit, she did pick up the nicotine gum and said she will try to pull back and reduce her smoking a little at a time. This was a win - small changes. Overall, my hope is that the one woman (angry tech) was having a bad day, but even still, kindness and empathy for others is paramount in healthcare. People are never in a hospital because they are functioning efficiently or optimally - be it physical or mental. Thank you to all the staff! My family is very grateful and IF something else happens, we know where to turn.

Kasē Watson
3 months ago
5

My stay here was really nice! Better than any other psych hospital. They let me choose my lunch and dinner, provided group therapies through the day, and really listened to all my problems and concerns. I want to give special kudos to Ryan, Jenna, Addy, and Kaci for making my stay amazing. There was also a weekend therapist who was incredibly nice as well, although I can’t remember his name. I was fortunate to get my own room. Facility was clean as well. Overall, I feel like I got the help I needed at Baptist behavioral health unit. I wish I had got everyone’s name to shout out all the staff, but I am super bad with names. Thank you for being a place of compassion during a dark period in my life. I hope I never have to be bad enough to go back, but if I do need help again, Baptist will be my first choice.

M “Xorensi”
4 months ago
1

The group therapist Laura was very discriminatory towards a patient for having tourette’s.

Angela Cowan
5 months ago
1

My adult daughter has been a patient there 4 times now. The past 2 times she has been in complete psychosis. This last time they released her with no treat. No meds sent home after many suicide attempts. She does not even have a clue what is reql and what is not. Her family is all back in Indiana and they have released her out onto the streets not even caring. I have begged them to help her and they have done nothing. There is no where to turn and no way to get help for her. She is in to bad of a mental state to even know she needs help. I can only pray nothing worse happens to her but when it does I will sue.

Andre Kriegman (Indigo)
6 months ago
2

the staff are fine but seem to care more about getting u on meds more then helping u aha

Kelly Gray
6 months ago
1

If I could give them less stars I would. I was baker acted on lies. I watched someone die and come back to life. I slipped on unmarked water and slammed my head into the edge of a door so hard I saw stars. They made me get a CT scan and now are trying to force me to pay for a CT scan and have sent me to collections and a law office. Absolute horrible place they do more harm than good.

ELEINA FOSTER
7 months ago
1

Once again my child went age 13 and of course he gets sent home after a couple days. He's been baker acted several times and he gets sent home after 3 days. I never get to talk to the pyschiatrist. I don't get to talk to anybody, just the nurse. Which by the way one of the nurses with dark black hair , kinda old maybe in her late 40's early 50s, she talks like she doesnt care. She is awful!!!! I keep getting the same diagnosis on discharge papers with is "adjustment disorder" Which is not accurate. I hear it's because they are trying to protect the kid's records for when they mature to adult. ok that is slighlty considerate, but as a mother dealing with my son's behavioral and mental issues. I need to know the real reason a real diagnosis.

Delecia Lovings
7 months ago
1

Jail!!!!.without bars...Please do not take anyone you Love Here!. Patients are treated like a criminals. Your family and friends will suffer more than your love ones. Staff are absolutely unprofessional and ignorant. They don't even attempt to help! Nurse Deanna ask me to discuss with management why SHE is over-worked and unpaid! Ridiculous!!!....How can staff assist anyone with a mental crisis,,,IF they Hate Working for Baptist. Maybe you should help your own employees with their Mental Health Issues before you claim you are qualified to help the general public.

Cammie Rountree
8 months ago
5

Response from the ownerInvalid relative date format:
We appreciate the time you took to leave a rating of your experience with Baptist Health Care. Thank you.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Baptist Hospital – Behavioral Medicine Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

New Season Treatment Center – Orlando
Orlando, FL (877) 284-7074

New Season Treatment Center – Orlando

New Season - Orlando Methadone Treatment Center is a private rehab located i... read more.
Malcom Randall Veterans Affairs Medical Center
Gainesville, FL (352) 376-1611

Malcom Randall Veterans Affairs Medical Center

North Florida Veterans Health System - Malcom Randall VAMC is a public rehab... read more.
Transformations Mending Fences
Morriston, FL (352) 218-1187

Transformations Mending Fences

Mending Fences is a private rehab located in Morriston, Florida. Mending Fen... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline