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Bridgeway Center

299 West Railroad Avenue Crestview, FL 32536
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Top 10 Rehab In Crestview
Bridgeway Center FL 32536

About Bridgeway Center

Bridgeway Center is a behavioral healthcare center that provides drug rehab services to low-income adults and those dealing with substance abuse problems in Crestview, Florida. They also treat mental health issues and those with dual diagnosis needs through a medication assisted program, a detoxification program, and an outpatient treatment program. They also offer case management, anger management, peer support, and care coordination.

When you enroll in the Bridgeway Centers, you can choose to enroll in this center’s medication-assisted program. Their program has been proven to encompass a whole-person approach to substance abuse addiction recovery. It essentially combines prescription medications like Naltrexone, Suboxone, and Vivitrol with behavioral therapy to help prevent relapse.
Their outpatient treatment program provides individual and group counseling for those aged 11 and older who need assistance recovering from drug and alcohol abuse. Once enrolled in this program, you can expect sessions with a licensed and experienced therapist who’ll work with you to develop specific coping mechanisms. The length of stay is dependent on your needs. While enrolled in the outpatient program, expect to encounter addiction education, relapse prevention training, and aftercare support alongside medication-assisted treatment should it be needed.
In terms of insurance, they’re known to provide treatment to those with and without health insurance.To confirm if you have coverage, it’s best to speak with your insurer before enrolling in this center. Your insurer can divulge pertinent information like out of network benefits.

Latest Reviews

Sheryl Quick
2 months ago on Google
5
April is the best.
Kimberly Males
3 months ago on Google
5
Enjoy The ease of teletherapy and that mail out prescriptions are Fantastic. Personnel and doctors that I have encountered have all been more than pleasant. It s a joy to work with them.
Response from the owner1 month ago
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you appreciate the ease of teletherapy and our mail-out prescriptions. It's wonderful to know that our team has provided you with such a pleasant experience. We truly value your trust and are committed to continuing to provide excellent care. Thank you for choosing us!
Sky Richie
3 months ago on Google
5
Love coming here
Response from the owner2 months ago
Thank you for your kind words! We're so glad you love coming here. We appreciate your support!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Accepted Insurance

Bridgeway Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
medically-assisted-detox iconMedically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.
12-step icon12-Step
12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Bonnie R. Barlow, SHRM-SCP, SPHR

President & CEO

Larry McFarland, LMHC

CCO

Clayton McAllister, MBA

CFO & Chief Technology Officer

Jenna McElyea, MBA, LPN

Senior VP of Medical Services

Carrie Parker

Human Resources & Quality Program Director

Stefanie Fontaine, BS

Director of Growth and Development

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (850) 833-7500
Building icon

299 West Railroad Avenue
Crestview, FL 32536

Fact checked and written by:
Jason Collins
Edited by:
Peter Lee, PhD

Rehab in Cities Near Crestview

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Reviews of Bridgeway Center

3.2/5 (45 reviews)
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Overall Experience
Date Submitted
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Google Reviews

3.2 (45 reviews)
maicee
1 week ago
5

I’ve been a patient at The Bridgeway Center off and on my entire life. The work they do is truly remarkable and life changing. When I first came to the Crestview location I was very lost, broken and struggling with day to day tasks, paired with April and Marty as my team I’ve bought my first vehicle and gotten job opportunities that before would’ve never been possible, I have a love for life and mental clarity I’ve never experienced before. I’m truly the happiest I’ve ever been. Every single employee at Bridgeway cares about people , sees you as a person and is a “come as you are” type of environment! Therapy, Medication services and the Genoa pharmacy have changed my life and I would recommend to anyone looking for help with their mental health. This is a safe space for all with very trustworthy and professional staff.

Response from the ownerInvalid relative date format:
Thank you so much for sharing your powerful and inspiring story. We’re deeply honored to have been part of your journey toward healing and growth. Your kind words about April, Marty, and the Crestview team mean the world to us, and we’re thrilled to hear how their support has helped you achieve such meaningful milestones.<br><br>At Bridgeway Center, we are committed to providing compassionate, person-centered care, and it’s incredibly rewarding to know that you felt seen, supported, and empowered in a safe and welcoming environment.<br><br>Thank you for trusting us and for recommending our services to others. We wish you continued success, clarity, and happiness—you deserve it!<br><br>—The Bridgeway Center Team 💙
Sheryl Quick
2 months ago
5

April is the best.

Kimberly Males
3 months ago
5

Enjoy The ease of teletherapy and that mail out prescriptions are Fantastic. Personnel and doctors that I have encountered have all been more than pleasant. It’s a joy to work with them.

Response from the ownerInvalid relative date format:
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you appreciate the ease of teletherapy and our mail-out prescriptions. It's wonderful to know that our team has provided you with such a pleasant experience. We truly value your trust and are committed to continuing to provide excellent care. Thank you for choosing us!
Sky Richie
3 months ago
5

Love coming here

Response from the ownerInvalid relative date format:
Thank you for your kind words! We're so glad you love coming here. We appreciate your support!
Taylor Zigler
4 months ago
5

The people here are amazing, no judgement here and they’ll always offer a helping hand. They’re helped me in so many different ways like starting therapy services helping get a job and just getting my life back on track. I want to give a big thanks to Chris for everything he’s done for me.

Response from the ownerInvalid relative date format:
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team and that our services have helped you on your journey. Our mission is to provide compassionate, judgment-free support, and it’s wonderful to know that Chris and the rest of our team could make a meaningful impact. We appreciate you taking the time to share your experience, and we wish you continued success on your path forward!
Jennifer Cobb
6 months ago
1

they never answer the phone....

Kristi Hill
8 months ago
1

Will never answer the phone or return voicemail messages.

Response from the ownerInvalid relative date format:
We understand that someone reached out to you today and you'll be making contact in person on Monday. Please call our Bridgeway Solutions line at 850-314-1215 if you have any further issues.
Crystal Pryor
8 months ago
5

Great, caring service all around 😊

Response from the ownerInvalid relative date format:
Thank you for your kind words, we appreciate you taking the time to review us.
Kavian Perry
8 months ago
5

Bridgeway is a fantastic facility... I never knew how many services they offered... I lover my Providers Crystal, my therapist, and April Burgess, my nurse that has changed my life so much through the medications provided for me... I highly recommend their services to anyone who needs help... I have been going to Bridgeway over a year now and the customer is amazing... Bravo Zulu to all the staff there... 😌🤞🏿🙌🏿

Response from the ownerInvalid relative date format:
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you've had such a positive experience with Bridgeway Center and that our services have made a difference in your life. Bravo Zulu to you for your commitment to your wellness journey!
michele teer
1 year ago
5

I made an appointment with Bridgeway all the way from pensacola. I have a disabled son and did not feel like I was getting compassionate care from lakeview. We were so pleased with Ms. Burgess . She was kind and helpful. She made all the difference and I feel like it was definitely worth the drive. The pharmacy staff was also very pleasant and friendly. Huge plus!

Response from the ownerInvalid relative date format:
Thank you Michele, we're so glad to hear that we've exceeded your expectations.
gary brooks
1 year ago
1

been going to them on and off for years, i go there its good at first but then they keep pusing your appoment back more and more to the point you just give up on them, yes lots need help but why push the people back that there already treating?. i feel like im just another person that dose not matter to them most of the time. Wish they would get it together. suppose to see my counsler once a week, now its 3 weeks because they got more people, when i first went back there was no issue, now its o they come first.

Rebecca Bassett
1 year ago
1

I called the phone number listed on Google and was told that the local location to me was able to prescribe the ADHD medication Adderall, and for me to go there and fill out a packet for doctors services only to sit there and waste my time filling it out for The lady who took the packet from me to tell me that they do not prescribe that medication!

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