Townsend Recovery Detox and Drug Rehab Center

195 Highland Park Plaza, Suite 200
New Orleans, LA 70433
Phone icon Call Now (504) 608-5060

About Townsend Recovery Detox and Drug Rehab Center

Avenues Recovery Center at Townsend, located in New Orleans, Louisiana is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include relapse prevention. Avenues Recovery Center at Townsend has received accreditations from CARF, The Joint Commission, and LegitScript.

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days
Dollar icon $Varies
Avg Cost per Day
Talesha Lewis
1 week ago on Google
5
Avenues is definitely the future of recovery. It truly deserve a ten star rating!
Response from the owner 1 day ago
Talesha, thank you for your kind words about Avenues Metairie. We’re honored by your support and so glad you had a positive experience with our recovery program. Wishing you continued success and healing ahead.
Cam Lanza
2 weeks ago on Google
5
Avenues has been a blessing in ways I can’t really explain. It humbled me & taught me so many things about myself that I will take with me where-ever I go in life. Highly highly recommend to anyone focused on their recovery/sobriety/& overall a healthy lifestyle. Thank you to Ms. Donna, the staff (CRA$H, Hayden, Steeeeeeve, Jazmine, J.C, Erin, Rico, Erica, Tori, Brett, Tay, Krista, Both Anthony’s, and everyone involved the list goes on and on… sorry I’m horrible with names.) 5star5star5star. If you focus on yourself & your recovery, this place will help you in ways you never imagined. All my love, thank you for everything Avenues Recovery.
Response from the owner 1 day ago
Cam, thank you for such a heartfelt review of Avenues Metairie. We’re honored to hear how meaningful your recovery experience was and how much personal growth and healing you found during treatment. We’ll be sure to share your kind words with Ms. Donna and the entire team. Wishing you continued health, sobriety, and happiness ahead.
LaRonda Smith
3 weeks ago on Google
5
I stayed here for 30 days it was amazing and the counselors (Steve,Hayden) I enjoyed the most their classes was very educational taught me so much about myself. The staff Omg I love so much!! They treated me like family and they showed me so much love(Etta,Jazz,Erica,Mr Josh, Anthony,Bret,Tori),JC(alumni)& so many more. Ms. Donna(clinical director) took care of all my needs. Ms Liz the doctor made sure I felt my best everyday. I recognize Avenues to EVERYONE who needs treatment!
Response from the owner 1 day ago
LaRonda, thank you for such a heartfelt review of Avenues Metairie. We’re so grateful you felt supported, cared for, and treated like family throughout your addiction recovery journey. We’ll be sure to share your kind words with Steve, Hayden, JC, Ms. Donna, Ms. Liz, and the rest of the team as well. Thank you for recommending our rehab center, and we wish you continued healing and long-term success in recovery.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Townsend Recovery Detox and Drug Rehab Center works with several private insurance providers, please contact to verify your specific insurance provider.

BCBS of Louisiana
Aetna
Carelon Behavioral Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Alcoholism - also known as alcohol use disorder (AUD), alcohol dependence, and alcohol addiction - is a chronic condition that describes a form of problem drinking that causes harm to a person's health and relationships. To treat AUD, alcohol rehab in Louisiana is usually necessary. This typically involves three phases: medical detox to safely withdraw from alcohol, rehabilitation through evidence-based therapies, and support for long-term recovery maintenance.

While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.

mental-health iconMental Health And Substance Abuse

Specialized dual-diagnosis addiction treatment in Louisiana offers integrated treatment for individuals with co-occurring substance use disorders and mental health conditions. Programs include detox, outpatient, inpatient, and partial hospitalization options. Therapies like cognitive behavioral therapy, or dialectical behavioral therapy, mindfulness, and group therapy address the underlying causes of addiction, enhance coping strategies, and promote mental health and well-being. The programs discharge planning and alumni program will help to support long-term recovery by preventing relapse and providing on-going support post-treatment.

opium iconOpioid Addiction

Inpatient addiction treatment relies heavily on mental health services that are designed to help simultaneously address both the addiction and co-occurring mental health conditions. Inpatient facilities offer 24-hour access to mental health clinicians and medical or clinical staff. Treatment plans usually include individual and group counseling, addiction and relapse prevention education, and coping skills training. Additional offerings that benefit mental health include family therapy, recreational therapies, yoga, and mindfulness training may be available.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

Amenities

  • weight iconGym

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Townsend Recovery Detox and Drug Rehab Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in December 2020

Reviews of Townsend Recovery Detox and Drug Rehab Center

4.89/5 (672 reviews)
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Reviews

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Google Reviews

4.89 (672 reviews)
Ronnie Tamburello
18 hours ago
5

This is an amazing program . I graduated in January. Just to start with the smaller things , the beds are comfy , own apartment, private, the food is good. THE COUNSELORS ARE EXCELLENT! ELIZABETH was my counselor inpatient and I saw tremendous growth in me. She showed me Iam intresicly valuable. Alumni is awesome. IOPshod really have it's own review. It's excellent. I do my socializing here with sober people I already have a report with. They feed us and give our meds. Great comrodery.By far the best part is my counselor. KAT IS AMAZING! I don't know where I'd be with out her. She points my growth out to me. Has helped me get through many tough situations. She is educated, informative and has amazing feedback! She's my favorite part of this all around awesome experience. She not only is awesome listener but gives great advise and makes me feel important. This woman along with ERIN who I affectionatly call Nanny has great art projects and is very kind. Along with the receptionist Ms Altondra is so organized and helps everything run smoothly. When I walk thru the door as the first face I see greets me with care and optimism. I love this place and these lady's. IOP is fun therapeutic and full of love. Also shout out to Ashly Duncan and Sam who are huge parts of my recovery. Sam does such am amazing job running alimni. He has played a great roll in my recovery. Love Jacie

Response from the owner
Hi Ronnie, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch please!
Twilight Town
1 day ago
1

This place is absolutely deplorable. The director, Donna Doolen drinks in her office. If your insurance ain’t paying, you ain’t staying. The only reason this place has good reviews is because they literally require you to leave a Google review as part of your “treatment program” I have met and known more people that have gone to avenues and died in the future than I have ever seen get better at this Jewish owned corporation.

Talesha Lewis
1 week ago
5

Avenues is definitely the future of recovery. It truly deserve a ten star rating!

Response from the owner
Talesha, thank you for your kind words about Avenues Metairie. We’re honored by your support and so glad you had a positive experience with our recovery program. Wishing you continued success and healing ahead.
Cam Lanza
2 weeks ago
5

Avenues has been a blessing in ways I can’t really explain. It humbled me & taught me so many things about myself that I will take with me where-ever I go in life. Highly highly recommend to anyone focused on their recovery/sobriety/& overall a healthy lifestyle. Thank you to Ms. Donna, the staff (CRA$H, Hayden, Steeeeeeve, Jazmine, J.C, Erin, Rico, Erica, Tori, Brett, Tay, Krista, Both Anthony’s, and everyone involved the list goes on and on… sorry I’m horrible with names.) 5star5star5star. If you focus on yourself & your recovery, this place will help you in ways you never imagined. All my love, thank you for everything Avenues Recovery.

Response from the owner
Cam, thank you for such a heartfelt review of Avenues Metairie. We’re honored to hear how meaningful your recovery experience was and how much personal growth and healing you found during treatment. We’ll be sure to share your kind words with Ms. Donna and the entire team. Wishing you continued health, sobriety, and happiness ahead.
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