(504) 608-5060

Townsend Recovery Detox and Drug Rehab Center

195 Highland Park Plaza, Suite 200 New Orleans, LA 70433
9
Top 10 Rehab In Louisiana
3
Top 10 Rehab In New Orleans
Phone icon(504) 608-5060
Circle check iconClaimed
9
Top 10 Rehab In Louisiana
3
Top 10 Rehab In New Orleans

About Townsend Recovery Detox and Drug Rehab Center

Avenues Recovery Center at Townsend, located in New Orleans, Louisiana is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include relapse prevention. Avenues Recovery Center at Townsend has received accreditations from CARF, The Joint Commission, and LegitScript.

Facility Overview

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Latest Reviews

Chris Kane
2 weeks ago on Google
5
Very nice staff and good program
Response from the owner1 week ago
Chris, thank you for your kind words about the staff and program at Avenues Metairie. Sometimes the simple truth says it best—supportive people and a strong program make all the difference. We’re grateful you found both here.
Kenny Andrew's
2 weeks ago on Google
5
Thank you Avenues for everything thank you Ms sauei and Ms donna and staff ,much love ⚜️❤️⚜️
Response from the owner1 week ago
Kenny, your gratitude shines through every word. We’ll be sure to pass along your thanks to Ms. Sauei, Ms. Donna, and the rest of the team at Avenues Metairie. They’ll be so glad to know their care meant so much.
Steven Dennis
2 weeks ago on Google
5
Avenues was a great place to recover and learn about my addictions. The staff was professional, very friendly and did an excellent job dealing with people from all walks of life. I'd recommend if you have a need, give Avenues a try indeed.
Response from the owner1 week ago
Steven, your review paints such a full picture of your time at Avenues Metairie. From professional staff to welcoming community, that’s exactly the environment we hope to create. Thank you for recommending us to others who may need the same support.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Accepted Insurance

Townsend Recovery Detox and Drug Rehab Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

BCBS of Louisiana
Aetna
Carelon Behavioral Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Alcoholism - also known as alcohol use disorder (AUD), alcohol dependence, and alcohol addiction - is a chronic condition that describes a form of problem drinking that causes harm to a person's health and relationships. To treat AUD, alcohol rehab in Louisiana is usually necessary. This typically involves three phases: medical detox to safely withdraw from alcohol, rehabilitation through evidence-based therapies, and support for long-term recovery maintenance.

While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.

mental-health iconMental Health And Substance Abuse

Specialized dual-diagnosis addiction treatment in Louisiana offers integrated treatment for individuals with co-occurring substance use disorders and mental health conditions. Programs include detox, outpatient, inpatient, and partial hospitalization options. Therapies like cognitive behavioral therapy, or dialectical behavioral therapy, mindfulness, and group therapy address the underlying causes of addiction, enhance coping strategies, and promote mental health and well-being. The programs discharge planning and alumni program will help to support long-term recovery by preventing relapse and providing on-going support post-treatment.

opium iconOpioid Addiction

Inpatient addiction treatment relies heavily on mental health services that are designed to help simultaneously address both the addiction and co-occurring mental health conditions. Inpatient facilities offer 24-hour access to mental health clinicians and medical or clinical staff. Treatment plans usually include individual and group counseling, addiction and relapse prevention education, and coping skills training. Additional offerings that benefit mental health include family therapy, recreational therapies, yoga, and mindfulness training may be available.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

Amenities

  • weight iconGym

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Townsend Recovery Detox and Drug Rehab Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in December 2020

Reviews of Townsend Recovery Detox and Drug Rehab Center

4.9/5 (539 reviews)
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Google Reviews

4.9 (539 reviews)
Chris Kane
2 weeks ago
5

Very nice staff and good program

Response from the owner
Chris, thank you for your kind words about the staff and program at Avenues Metairie. Sometimes the simple truth says it best—supportive people and a strong program make all the difference. We’re grateful you found both here.
Kenny Andrew's
2 weeks ago
5

Thank you Avenues for everything thank you Ms sauei and Ms donna and staff ,much love ⚜️❤️⚜️

Response from the owner
Kenny, your gratitude shines through every word. We’ll be sure to pass along your thanks to Ms. Sauei, Ms. Donna, and the rest of the team at Avenues Metairie. They’ll be so glad to know their care meant so much.
Steven Dennis
2 weeks ago
5

Avenues was a great place to recover and learn about my addictions. The staff was professional, very friendly and did an excellent job dealing with people from all walks of life. I'd recommend if you have a need, give Avenues a try indeed.

Response from the owner
Steven, your review paints such a full picture of your time at Avenues Metairie. From professional staff to welcoming community, that’s exactly the environment we hope to create. Thank you for recommending us to others who may need the same support.
Shimita Jones
2 weeks ago
5

It was a good experience

Response from the owner
Shimita, thank you for leaving your review of Avenues Metairie. Even a few words can say a lot—knowing it was a good experience means the world to us. Wishing you strength and success as you continue your recovery.
Daniel Cook
2 weeks ago
5

The staff here is amazing Erica Donna tori Bret are the best ones to talk to the groups are very educational u will achieve sobriety if u work with this program

Response from the owner
Daniel, your shout-out to Erica, Donna, Tori, and Bret will mean so much to them. We’re glad the groups and education gave you tools you can carry with you. Recovery is never easy, but working with the program—as you did—makes real change possible.
Dylan Schessler
2 weeks ago
5

Response from the owner
Dylan, thank you for your 5-star review of Avenues Metairie. We’re grateful you trusted us in your recovery journey, and we wish you continued strength moving forward.
Dwayne LeBlanc
3 weeks ago
5

Avenues and Avenues Alumni has saved my life I got outta Avenues about 18months ago since then I’ve attended Alumni regularly, alumni helped me transition into recovery and it gave me a family. I’ve been to countless treatment centers throughout my time and never could seem to stay sober Avenues changed that I picked up my 18month chip a few days and it’s all cause of Avenues and Avenues Alumni ❤️Thank You Avenues❤️

Response from the owner
Dwayne, congratulations on 18 months of recovery—that’s incredible! We’re so glad Avenues Metairie and our alumni program helped support your transition and gave you a community to lean on. Your words about family and connection capture what recovery is all about.
David. Ziegler
3 weeks ago
5

Great staff and residents ms Elizabeth is the greatest!!!

Response from the owner
Hi David, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch please!
Wishing Well
4 weeks ago
5

689 days later and I’m still sober, still in touch with my Avenues family, still doing the things they showed me to do to get my life back. And I have a big, beautiful, juicy life to show for it 💖 Too many people to shout out but a huge thank you to Ashley, Sam, Bret, Tori, Donna… yall are my people forever. Recovery has been the best gift life has given me and it all started within those walls. When someone needs treatment and I want them to have the best shot at success I send them to Metairie Avenues.

Response from the owner
Thank you! We are so grateful to have aided you in your desire to infuse your life with purpose. You are truly part of the Avenues family and we look forward to following your bright future!
Keep in touch!
Legier 7
4 weeks ago
5

This facility saved my life. I graduated from their 28 day program and loved every minute of every day I was there. This really is the gold standard of recovery in my opinion. I’m now two years sober and if I hadn’t gone through their program I don’t think I would have been capable of finding the long term solutions I’ve come to know and love.💯♥️♥️#speakingfromexperience.

Response from the owner
Speaking from your experience is so valuable, Legier!
Congrats on your graduation and best of luck ahead.
Stay in touch!
Uriel Durr
4 weeks ago
5

I've been to several rehabilitation centers and Avenue's has the best staff and facilities. The staff, IOP facilities and alumni program are top notch. They keep you in touch and plugged in to sobriety. Ashley Duncan for Avenues IOP is the most compassionate and caring person I have every been around. Highly Recommended

Response from the owner
Uriel, thank you for such kind words! We’re proud to hear our staff, IOP, and alumni program made such an impact during your time at Avenues Metairie. Ashley and the whole team are honored to be part of your recovery journey—and we’ll always keep you plugged into hope.
Brooke McManus
1 month ago
5

Thanks avenues for everything you done for me. Much Love 👍

Response from the owner
Brooke, thank you for your kind words and five-star review of Avenues Metairie. Your gratitude says it all—and we’re proud to have walked this chapter with you. Much love right back.
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