(504) 608-5060

Townsend Recovery Detox and Drug Rehab Center

195 Highland Park Plaza, Suite 200 New Orleans, LA 70433
8
Top 10 Rehab In Louisiana
3
Top 10 Rehab In New Orleans
Phone icon(504) 608-5060
Circle check iconClaimed

About Townsend Recovery Detox and Drug Rehab Center

Townsend Recovery Detox and Drug Rehab Center is a residential facility offering drug and alcohol medical stabilization and inpatient rehabilitation services. With an unparalleled clinical program and experienced and passionate staff, each client is given the best possible chance to achieve lasting

sobriety. Townsend employs doctors, nurses, nurse practitioners, therapists, group facilitators and behavioral health technicians – all of whom are 100% invested in each client and consistently deliver care in a most compassionate and dignified manner. Our facility is spacious, fresh, and inviting, and allows clients to engage in every part of their treatment under one roof. The atmosphere is one of genuine warmth, acceptance and growth, and encourages each person to shed their layers and slowly rediscover themselves – and thus begin their recovery journey.

At Avenues, we understand that addiction is a chronic, progressive, and relapsing disease regardless of what caused its onset, and that it can be prevented with timely intervention and care. We believe strongly in our holistic approach – taking a broad view of each client’s physical, mental, and emotional wellbeing, and letting that guide treatment. We treat sources, not symptoms; we heal people, not problems. Our comprehensive continuum of care and uniform clinical approach throughout our network guarantees that you receive consistently excellent care throughout your time with us. Upon graduation, our dynamic alumni program ensures you remain engaged and connected to a vibrant recovery community for years to come.  

Once you enter our doors, we embrace you as part of the Avenues family forever. 

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days
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Avg Cost per Day

Latest Reviews

Edward Woods
1 month ago on Google
5
I have been to several Rehab centers. This the best Rehab I have been too, the Counselors, are excellent. The Clinical Director Donna, is Great. She has a zero tolerance for Foolishness. The groups, are engaging and deal with the coor of the clients addiction.
Response from the owner1 month ago
Edward, your review brought a smile to all of us here in Metairie! Thank you for trusting our rehab center with your care. You’ve come so far—and we’re proud to have been a part of that.
Jessica Sciortino
1 month ago on Google
4
Attending extensive care at Avenues Metairie has been very beneficial for my recovery. I have learned so much from the groups and I feel like I've been challenged in positive ways that will help me stay sober and maintain a healthy lifestyle.
Response from the owner1 month ago
Jessica, thank you for taking the time to share your experience. Our outpatient rehab team in Metairie is cheering you on and so proud of how far you’ve come.
Johnny Lab
1 month ago on Google
5
Counseling and group therapy are the best things about this place in my experience. The staff is friendly and supportive. If you apply yourself and are willing you will be able to learn a lot. An except first step in recovery. Nursing and mental wellness are some of the best I’ve received. Very caring and supportive. 10/10
Response from the owner1 month ago
Thank you so much, Johnny! We’re thrilled to hear that your experience at our residential treatment center in Metairie was meaningful. Wishing you continued strength and success on your addiction recovery journey!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Location

Accepted Insurance

Townsend Recovery Detox and Drug Rehab Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

BCBS of Louisiana
Aetna
Carelon Behavioral Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Alcoholism - also known as alcohol use disorder (AUD), alcohol dependence, and alcohol addiction - is a chronic condition that describes a form of problem drinking that causes harm to a person's health and relationships. To treat AUD, alcohol rehab in Louisiana is usually necessary. This typically involves three phases: medical detox to safely withdraw from alcohol, rehabilitation through evidence-based therapies, and support for long-term recovery maintenance.

While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.

mental-health iconMental Health And Substance Abuse

Specialized dual-diagnosis addiction treatment in Louisiana offers integrated treatment for individuals with co-occurring substance use disorders and mental health conditions. Programs include detox, outpatient, inpatient, and partial hospitalization options. Therapies like cognitive behavioral therapy, or dialectical behavioral therapy, mindfulness, and group therapy address the underlying causes of addiction, enhance coping strategies, and promote mental health and well-being. The programs discharge planning and alumni program will help to support long-term recovery by preventing relapse and providing on-going support post-treatment.

opium iconOpioid Addiction

Inpatient addiction treatment relies heavily on mental health services that are designed to help simultaneously address both the addiction and co-occurring mental health conditions. Inpatient facilities offer 24-hour access to mental health clinicians and medical or clinical staff. Treatment plans usually include individual and group counseling, addiction and relapse prevention education, and coping skills training. Additional offerings that benefit mental health include family therapy, recreational therapies, yoga, and mindfulness training may be available.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

Amenities

  • weight iconGym

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Townsend Recovery Detox and Drug Rehab Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in December 2020

Reviews of Townsend Recovery Detox and Drug Rehab Center

4.9/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

4.9 (100 reviews)
Edward Woods
1 month ago
5

I have been to several Rehab centers. This the best Rehab I have been too, the Counselors, are excellent. The Clinical Director Donna, is Great. She has a zero tolerance for Foolishness. The groups, are engaging and deal with the coor of the clients addiction.

Response from the ownerInvalid relative date format:
Edward, your review brought a smile to all of us here in Metairie! Thank you for trusting our rehab center with your care. You’ve come so far—and we’re proud to have been a part of that.
Jessica Sciortino
1 month ago
4

Attending extensive care at Avenues Metairie has been very beneficial for my recovery. I have learned so much from the groups and I feel like I've been challenged in positive ways that will help me stay sober and maintain a healthy lifestyle.

Response from the ownerInvalid relative date format:
Jessica, thank you for taking the time to share your experience. Our outpatient rehab team in Metairie is cheering you on and so proud of how far you’ve come.
Johnny Lab
1 month ago
5

Counseling and group therapy are the best things about this place in my experience. The staff is friendly and supportive. If you apply yourself and are willing you will be able to learn a lot. An except first step in recovery. Nursing and mental wellness are some of the best I’ve received. Very caring and supportive. 10/10

Response from the ownerInvalid relative date format:
Thank you so much, Johnny! We’re thrilled to hear that your experience at our residential treatment center in Metairie was meaningful. Wishing you continued strength and success on your addiction recovery journey!
Matty Durant
2 months ago
5

I had a completely transformative experience here. I was immediately put through the intake process from the initial phone call to inquire about the facility. The staff were all incredibly mindful of my severe anxiety issues and went above and beyond to accommodate me. I received great insight from the techs and had lots of "ah ha" moments in conversations with them. Erika (spelling?), Ginger, Erin, Rico, Edith, Krysta were all amazing. Crash was INCREDIBLY instrumental in my journey here. If you decide to come here or send a loved one here, the big book study Crash does mon-thurs are a must. Sam has a book study as well that is great. His tiny yorkie Willow is the star of the facility. The counselors are caring and involved. Nancy guided me very well, Mya, Steve, Chloe...all amazing. Tori at the front desk is ridiculously kind and helpful. She does the most for real. The directors Donna and Saudi run a smooth operation and keep the environment feeling safe and welcoming. They kick the riff raff to the curb and protect their client's fiercely. Even to the police. The response is "come back with a warrant". Bad a$$es for real. The nurse staff is amazing too. Kiki and Ms. B made sure I was always taken care of and comfortable. I will forever be grateful for my experience at Avenues and would recommend it to anyone.

Response from the ownerInvalid relative date format:
Hi Matty, thank you so much for your kind words! We’re honored to have been part of your journey at our Metairie facility. Wishing you continued strength and success—please stay in touch!
Caitlin Teal
2 months ago
5

Avenues saved my life. The staff do NOT give up. I'm thankful.

Response from the ownerInvalid relative date format:
Caitlin, we're so grateful for your amazing review! It means the world to hear how positive your experience was. Keep moving forward—you’ve got this! Don’t be a stranger!
Stephen Jackson
2 months ago
5

Entire staff was amazing! They went above and beyond to accommodate any and all my needs. Big shout out to Donna, she’s an amazing, loving, caring person. Want to use everything they gave me! The tools and knowledge to further my journey to sobriety. One Day At A Time!

Response from the ownerInvalid relative date format:
Stephen, thank you for the heartfelt review! It was a privilege to walk with you on your recovery journey. We hope you keep in touch—you’ll always be part of the Avenues family.
Keith Glasser
2 months ago
5

Was a great place for recovery. I would recommend to anyone who wants to get sober. Great staff all around!!

Response from the ownerInvalid relative date format:
Hi Keith, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch with us, please!
Gerald Borel
2 months ago
5

Avenues is a top notch facility. Everyone who works here is amazing! From the counselors,to management, the nurses and the techs as well. Most employees here are in recovery and I think that definitely adds a level of compassion maybe not seen in other facilities. There are daily AA and NA meetings so this offers a chance to get a sponsor and get to work on the 12 steps. This is my second time here,and my last, and both experiences have been very positive and life changing! I have recommended Avenues to people and will continue to do so in the future. Recovering Alcoholic, Jamie Borel

Response from the ownerInvalid relative date format:
Hi Gerald, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch with us, please!
Mike Mathis
2 months ago
5

Need to get better food tho and Erica is the best tec there lol thank y'all for the experience it is a great program

Response from the ownerInvalid relative date format:
Hi Mike, thank you so much for the nice review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
R Milton
2 months ago
5

I love Avenues, they helped my recovery so much. I was able to actually get sober, and had good techs and help. Erica is amazing. Rico and Keke. I LOVE YALL

Response from the ownerInvalid relative date format:
Hi R, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Shelby Barthelemy
2 months ago
5

The best rehab ever. All the staff is awesome, they really treat you like family and they really care about you. Maya was the best counselor too. Thank you Avenues for getting me started on a new path.

Response from the ownerInvalid relative date format:
Hi Shelby, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Taiwan Smith
2 months ago
5

The techs and my counselor Nancy really helped me a lot and the groups are very informative

Response from the ownerInvalid relative date format:
Hi Taiwan, thank you so much for this five star review, we greatly appreciate it!
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