Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Avenues Recovery Center: Drug & Alcohol Rehab – Townsend

5620 Read Blvd, 5th Floor New Orleans, LA 70127
Claim Profile
3
Top 10 Rehab In New Orleans
Avenues Recovery Center at Townsend LA 70127

About Avenues Recovery Center: Drug & Alcohol Rehab – Townsend

Avenues Recovery Center at Townsend, located in New Orleans, Louisiana is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include relapse prevention.

Avenues Recovery Center at Townsend has received accreditations from CARF, The Joint Commission, and LegitScript.

Latest Reviews

Misty Autin
2 months ago on Google
5
My family's experience with Avenues Recovery Center was truly life-changing. My sister struggled with severe drug addiction for years, and we felt lost and hopeless. Reaching out to Avenues was one of the best decisions we ever made. From the moment we contacted them, the staff was compassionate, understanding, and professional. They provided a safe and supportive environment for my sister to begin her recovery journey.The treatment program was comprehensive and tailored to her individual needs. The therapists and counselors were incredibly skilled and dedicated, helping her address the root causes of her addiction and develop healthy coping mechanisms. The aftercare support was also invaluable, providing her with the tools and resources she needed to maintain her sobriety.Today, my sister is four+ years sober and now an employee at Avenues Recovery Center, helping others on their recovery journeys. She's happily married and just welcomed her second child. We are incredibly grateful to Avenues Recovery Center for giving her, and our family, a second chance at life. We can't recommend them highly enough. If you or a loved one is struggling with addiction, please reach out to them. They offer hope and healing, and they truly care. Thank you, Avenues!
Response from the owner1 month ago
Hi Misty, thank you so much for this fantastic review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey, and hope you stay in touch with us, please!
Bret Cochran
2 months ago on Google
5
Just made 4 years sober and still currently still employed with the Avenues in Metairie, LA. It s been a blessing to work here and help so many of those that need help, and also want it.It works if you work it!
Response from the owner2 years ago
Bret, thanks for the review!
devin vance
2 months ago on Google
5
It was great the people here really care about your recovery great community vibe not a hospital setting this is a great place to learn about addiction the reason you feel the way you feel and a lot of other things about yourself happy I choose to come here
Response from the owner1 month ago
Hi Devin, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey, and hope you stay in touch with us, please!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Avenues Recovery Center: Drug & Alcohol Rehab – Townsend as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in December 2020

Contact Information

Phone icon (504) 470-0425
Building icon

5620 Read Blvd
5th Floor
New Orleans, LA 70127

Rehab in Cities Near New Orleans

Left arrow iconBack to LA

Reviews of Avenues Recovery Center: Drug & Alcohol Rehab – Townsend

4.9/5 (100 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
441
4
9
3
0
2
0
1
11

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.9 (100 reviews)
Edward Woods
1 week ago
5

I have been to several Rehab centers. This the best Rehab I have been too, the Counselors, are excellent. The Clinical Director Donna, is Great. She has a zero tolerance for Foolishness. The groups, are engaging and deal with the coor of the clients addiction.

Response from the ownerInvalid relative date format:
Edward, your review brought a smile to all of us here in Metairie! Thank you for trusting our rehab center with your care. You’ve come so far—and we’re proud to have been a part of that.
Jessica Sciortino
1 week ago
4

Attending extensive care at Avenues Metairie has been very beneficial for my recovery. I have learned so much from the groups and I feel like I've been challenged in positive ways that will help me stay sober and maintain a healthy lifestyle.

Response from the ownerInvalid relative date format:
Jessica, thank you for taking the time to share your experience. Our outpatient rehab team in Metairie is cheering you on and so proud of how far you’ve come.
Johnny Lab
1 week ago
5

Counseling and group therapy are the best things about this place in my experience. The staff is friendly and supportive. If you apply yourself and are willing you will be able to learn a lot. An except first step in recovery. Nursing and mental wellness are some of the best I’ve received. Very caring and supportive. 10/10

Response from the ownerInvalid relative date format:
Thank you so much, Johnny! We’re thrilled to hear that your experience at our residential treatment center in Metairie was meaningful. Wishing you continued strength and success on your addiction recovery journey!
Matty Durant
2 weeks ago
5

I had a completely transformative experience here. I was immediately put through the intake process from the initial phone call to inquire about the facility. The staff were all incredibly mindful of my severe anxiety issues and went above and beyond to accommodate me. I received great insight from the techs and had lots of "ah ha" moments in conversations with them. Erika (spelling?), Ginger, Erin, Rico, Edith, Krysta were all amazing. Crash was INCREDIBLY instrumental in my journey here. If you decide to come here or send a loved one here, the big book study Crash does mon-thurs are a must. Sam has a book study as well that is great. His tiny yorkie Willow is the star of the facility. The counselors are caring and involved. Nancy guided me very well, Mya, Steve, Chloe...all amazing. Tori at the front desk is ridiculously kind and helpful. She does the most for real. The directors Donna and Saudi run a smooth operation and keep the environment feeling safe and welcoming. They kick the riff raff to the curb and protect their client's fiercely. Even to the police. The response is "come back with a warrant". Bad a$$es for real. The nurse staff is amazing too. Kiki and Ms. B made sure I was always taken care of and comfortable. I will forever be grateful for my experience at Avenues and would recommend it to anyone.

Response from the ownerInvalid relative date format:
Hi Matty, thank you so much for your kind words! We’re honored to have been part of your journey at our Metairie facility. Wishing you continued strength and success—please stay in touch!
Caitlin Teal
3 weeks ago
5

Avenues saved my life. The staff do NOT give up. I'm thankful.

Response from the ownerInvalid relative date format:
Caitlin, we're so grateful for your amazing review! It means the world to hear how positive your experience was. Keep moving forward—you’ve got this! Don’t be a stranger!
Stephen Jackson
3 weeks ago
5

Entire staff was amazing! They went above and beyond to accommodate any and all my needs. Big shout out to Donna, she’s an amazing, loving, caring person. Want to use everything they gave me! The tools and knowledge to further my journey to sobriety. One Day At A Time!

Response from the ownerInvalid relative date format:
Stephen, thank you for the heartfelt review! It was a privilege to walk with you on your recovery journey. We hope you keep in touch—you’ll always be part of the Avenues family.
Keith Glasser
4 weeks ago
5

Was a great place for recovery. I would recommend to anyone who wants to get sober. Great staff all around!!

Response from the ownerInvalid relative date format:
Hi Keith, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch with us, please!
Gerald Borel
4 weeks ago
5

Avenues is a top notch facility. Everyone who works here is amazing! From the counselors,to management, the nurses and the techs as well. Most employees here are in recovery and I think that definitely adds a level of compassion maybe not seen in other facilities. There are daily AA and NA meetings so this offers a chance to get a sponsor and get to work on the 12 steps. This is my second time here,and my last, and both experiences have been very positive and life changing! I have recommended Avenues to people and will continue to do so in the future. Recovering Alcoholic, Jamie Borel

Response from the ownerInvalid relative date format:
Hi Gerald, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch with us, please!
Mike Mathis
1 month ago
5

Need to get better food tho and Erica is the best tec there lol thank y'all for the experience it is a great program

Response from the ownerInvalid relative date format:
Hi Mike, thank you so much for the nice review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
R Milton
1 month ago
5

I love Avenues, they helped my recovery so much. I was able to actually get sober, and had good techs and help. Erica is amazing. Rico and Keke. I LOVE YALL

Response from the ownerInvalid relative date format:
Hi R, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Shelby Barthelemy
1 month ago
5

The best rehab ever. All the staff is awesome, they really treat you like family and they really care about you. Maya was the best counselor too. Thank you Avenues for getting me started on a new path.

Response from the ownerInvalid relative date format:
Hi Shelby, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Metairie facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Taiwan Smith
1 month ago
5

The techs and my counselor Nancy really helped me a lot and the groups are very informative

Response from the ownerInvalid relative date format:
Hi Taiwan, thank you so much for this five star review, we greatly appreciate it!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Avenues Recovery Center: Drug & Alcohol Rehab – Townsend

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

SCLHSA – Saint Mary Behavioral Health Center
Morgan City, LA (985) 380-2460

SCLHSA – Saint Mary Behavioral Health Center

SCLHSA - Saint Mary Behavioral Health Center provides services for eligible ... read more.
Serenity Treatment Center – Baton Rouge
Baton Rouge, LA (225) 361-8445

Serenity Treatment Center – Baton Rouge

The Serenity Center of Louisiana provides high quality Chemical Dependency T... read more.
Florida Parishes Human Services Authority – FPHSA
Slidell, LA (985) 646-6406

Florida Parishes Human Services Authority – FPHSA

FPHSA - Slidell Behavioral Health Clinic offers mental health and substance ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline