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Fort Walton Beach Medical Center – Behavioral Health

1000 Mar Walt Drive Fort Walton Beach, FL 32547
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Fort Walton Beach Medical Center - Behavioral Health FL 32547

About Fort Walton Beach Medical Center – Behavioral Health

Fort Walton Beach Medical Center – Behavioral Health is a drug and alcohol treatment center that supports adults with substance use disorders, centrally located in Walton Beach, Florida. They also provide valuable community resources, such as referrals, mental health services, and medical care.

Addiction-related services at Fort Walton Beach Medical Center – Behavioral Health include mental health assessments, detox, inpatient residential treatment, counseling, outpatient programs, and medication-assisted treatment (MAT).

Mental Health Assessment and Counseling
Assessments help clinicians to evaluate a client’s mental health for substance use disorder, the severity, and any co-occurring mental health conditions, in order to create a tailored plan of care. Treatment may involve individual, group, and family counseling.

Inpatient Detox
Detox services involve medication and 24-hour medical care to support individuals in safely and comfortably detoxing from drugs and alcohol. Programs run from three to six days depending on individual circumstances.

Inpatient Substance Use Disorder Treatment
The residential addiction treatment program is for adults over 18 and involves a comprehensive assessment and client-centered treatment plan. Treatment includes individual and group counseling, educational classes, recovery meetings, and skill development.

Intensive Outpatient Program (IOP)
Outpatient is for individuals over 18 who need addiction treatment, but don’t need 24-hour care. Treatment includes individual and group counseling, skills development groups, and aftercare.

Medication-Assisted Treatment for Addiction
The MAT program is appropriate for alcohol and opioid addictions. The program includes counseling, support groups, and medication management in an outpatient setting.

Facility Overview

Bed icon 309
Number of Available Beds

Latest Reviews

Linda Heller
2 months ago on Google
2
I was transferred from ER to 4th floor. I never was offered water or ice. I know I was NPO but after the test I was still not offered any water. What happened to the small hygiene kits that used to be offered to the patients. I wasn t offered anything to eat after my test or any of my medication. As a cardiac patient how is it that my blood pressure medications were not offered. In reviewing my medications 2/3 of them were wrong and were never corrected. So therefore I didn t receive any of the meds I should have had at bedtime. Nurses were kind but didn t practice appropriate bedside care. Lastly, the process of discharge broke every HIPPA regulation there is. Why would you send a patient to a different unit, to a different nurse who has never seen the patient, and sit them in a room with 6 other patients to be read their discharge. I could hear anything about the other patients. There was no privacy for these patients. Because I said the word HIPPA they took me to another room. Again, my medications were 2/3 wrong but at this point I didn t care. I was ready to go home. They did not offer when I asked that my records be sent to my cardiac doctor and internist. I would have to go to records. Very poor quality of care. The process is a failure of privacy and correctness.
graham williford
2 months ago on Google
5
I came into your ER on Saturday evening 8-9pm,04/04/25 in pain as a result of a clogged catheter after having an Aquablation procedure on Thursday, 04/03 in your hospital. Your employees timely assistance and professionalism was exceptional, solving my problem.I would like to especially praise the receptionist (name: unknown), the attending ER nurse (name: unknown), and Dr Hernandez the attending physician.At a follow-up visit my urologists, Dr Chung this morning, Monday, 04/07/25 also expressed his appreciation for the assistance I received at your ER. He and I are pleased with the my results from the aquablation operation.
Amy Gundersen
2 months ago on Google
5
They cared for my husband after an accident. Everyone was very caring, kind and competent. We are so grateful your your staff.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

Fort Walton Beach Medical Center – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Charles Gressle III

President

Richard Read

Chief Financial Officer

Jason Kelly

Chief Medical Officer

Natalie L. Ransom

Chief Nursing Executive

Fariba Borjian

Chief Information Officer

David Irizarri

IT Director of Operations Manager

Aaron Smith

Divisional Director of Facilities Management

Contact Information

Phone icon (850) 862-1111
Building icon

1000 Mar Walt Drive
Fort Walton Beach, FL 32547

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Nikki Seay

Rehab in Cities Near Fort Walton Beach

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Reviews of Fort Walton Beach Medical Center – Behavioral Health

4.1/5 (2978 reviews)
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Reviews

1

My husband attempted suicide and was held here after I took him to the emergency room. I was asked to go home because I couldn't follow him. I didn't know if he was okay or not. After twelve hours, I called the hospital and they transferred me to his unit. The miserable ... Read More

Reviewed on 10/7/2018
1

I was forced into the facility basically violated as if I had no understanding of what was good for me or right was never evaluated or asked any questions that pertain to my persons as someone who has never been diagnosed with any aliment not even an allergy and the entire t ... Read More

Reviewed on 8/4/2018
1

The head of Psychiatry, inpatient mental health The guy head is like a little child . When I met him I couldnt believe he got that supervisory position. He acts like ,articulates like and looks all like a little boy and doesnt know a thing .Someone else i know said the same ... Read More

Reviewed on 2/8/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (2975 reviews)
Justin Powers
1 week ago
5

I threw out my back and went to the ER. I'm from TN, our normal wait times at an ER is around 4 to 5 hours. I was in and out within 2 hours. Saw the Doctor, had xrays, medicine and wrote information for a follow-up. Everyone around us, received the same quality care. The LPN, RN, PA and Radiologist were excellent, super professional. Wish we had a hospital like this in West Tennessee. If you're from out of town or a Veteran, these folks are outstanding...

Response from the ownerInvalid relative date format:
Wow, thank you for such a great review! We're so happy to hear that you had a positive experience with us. Don’t hesitate to reach out if you need anything in the future—we’re always here to support you!
Carol moeller
2 weeks ago
4

It was a long wait. My husband John needed x-rays of his hip. Service people were nice and helpful

Response from the ownerInvalid relative date format:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
האויב סדריק
2 weeks ago
5

am writing this letter to express my deepest gratitude and appreciation for the exceptional care and kindness I received during my recent stay at your hospital April 22 2025 in room F.333A From the moment I arrived, every member of the team—doctors, nurses, aides, technicians, and support staff—treated me with compassion, patience, and professionalism. Your dedication and attentiveness not only helped me heal physically, but also provided great emotional comfort during a difficult time. Each gesture, from the smallest act of kindness to the tireless medical attention, made a world of difference in my recovery. I want to especially thank all of you who went above and beyond to ensure I was comfortable and informed every step of the way. It is clear to me that everyone at your hospital is committed to delivering the highest standard of care, and I am truly grateful to have been in such capable hands. Thank you once again for everything you’ve done. Your hard work and compassion do not go unnoticed, and I will always remember your support with gratitude in my heart. With warmest thanks, Cedric Cadow 5-25-25

Response from the ownerInvalid relative date format:
Wow, thank you for such a great review! We're so happy to hear that you had a positive experience with us. Don’t hesitate to reach out if you need anything in the future—we’re always here to support you!
angela quattlebaum
2 weeks ago
1

The black young girl, drawing blood was rude and doesn't know what to look for, she doesn't listen to her patients and my adult child is NOT a child just can't draw blood in the hand because you don't know what you are looking for. My adult child could NOT use her hand for the rest of the week and the lady blew the vein, only hoping the blood didn't clot and she got enough for a send out blood work. The worst visit.

Response from the ownerInvalid relative date format:
We are sorry to hear of this experience in our HCA Florida Fort Walton-Destin Hospital and would like to look into this further. Please call 850-863-7603 so that we can get further information to address the situation.
Max Paulk
2 weeks ago
5

Everyone at this Hospital was very nice. They all did a good job of taking care of me during my Outpatient Surgery.

Response from the ownerInvalid relative date format:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Karen Timm
3 weeks ago
5

I have to say FWB medical has come a long way! Absolutely amazing staff! 5 years ago I would have never brought my son here but they have changed so much for the better! ER DR. WILSON IS AMAZING! They admitted my son yesterday and the staff here is AMAZING as well! Each time we come here it is such a a good experience. Highly recommend this hospital!

Response from the ownerInvalid relative date format:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Meejang
3 weeks ago
5

Hospital stays are always challenging when you don’t feel well or are recovering. The staff at HCA were phenomenal. This was my first stay overnight in a hospital, and the staff set bar high for any other hospital.

Response from the ownerInvalid relative date format:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Chris Hempker
3 weeks ago
5

Emt staff was awesome. NP was great!!! Aria and Tiger Woods look a like in the ambulance was amazing. Thank yall very much!!!

Response from the ownerInvalid relative date format:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Vicki Woram
3 weeks ago
1

My 81 year old family member was brought in by ambulance after falling and has a history of strokes and tremors. It took over an hour before the doctor came in to see him. The nurse assigned to him has not been in at all. He has been brought to this hospital multiple times over the last two years and it gets worse every time.

Response from the ownerInvalid relative date format:
Thank you! We love seeing great ratings like this.
White Mantis
4 weeks ago
1

They killed my mother by giving her Tramadol which stopped her bladder then as an additional treatment they gave her 5 more experimental made in china liver damaging medications at once (each one of these medicines have a red flag warning label ANYONE CAN SEE "do not give to anyone that has had previous liver problems" 5 at ONCE!! CAUSING SEPSIS that resulting in her brain death by strokes *when i got to her she was being kicked around by life support and her chest severely burned* (get this "they cannot be sued by anyone other than spouse or parent" (exempt from next of kin suing them as a statute) so somehow next of kin has no rights & somehow they have a free pass to rob her estate through court $12,600 for 1 day on life support and the doctors picked this medication and never told anyone in family or asked for consent * left completely in the dark about all of it up until the last second!! She had full medicaid G coverage ~ damn you there is no excuse there is no fix ! Its pure criminal what you did and the world will definitely know . Only explained morphine as an option handed a paper with basically anything and everything on it . They tortured my momma as a braindead patient burning her chest up with electricity ,(she had a GOOD heart and they destroyed her!!) Go to Dothan for anything you have to stay for its to late for my momma but its you path to Salvation - to whom it may concern

Response from the ownerInvalid relative date format:
We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our Patient Safety Department, and they would like to speak with you personally. At your convenience, please contact them at 850-863-7603.
James
1 month ago
1

Pain level ten. And it took several hours to increase my meds. My eye were in tears. They ask what my pain level is and I told the 15. So they give just enough to take the edge off but not enough for me to sleep pain free.

Response from the ownerInvalid relative date format:
We are sorry to hear of this experience in our HCA Florida Fort Walton-Destin Hospital and would like to look into this further. Please call 850-314-7028 so that we can get further information to address the situation.
Eileene Stevens Shull
1 month ago
2

The staff at Urgent Care was Very Good, kind, and compassionate. Most of all they were restful of the elderly. Dr. Mills was incredibly thorough. Radiology staff needs instruction in scheduling, caring for the elderly with words, and patience. The building is in terrible physical shape and dirty bordering filthy!)0

Response from the ownerInvalid relative date format:
We are very sorry to hear about your experience and appreciate you taking a moment to share your feedback. Patient feedback is the best way for our team to learn and make improvements. We have passed along your comments to the leadership team and someone would like to discuss this experience in further detail. At your earliest convenience, please inbox us your contact information or call us at 850-314-7028..
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