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BHN The Carson Center

77 Mill street, Suite 251
Westfield, MA 01085
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BHN The Carson Center MA 1085

About BHN The Carson Center

BHN The Carson Center, located in Westfield, Massachusetts is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient. Specialty rehab programs at BHN The Carson Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues. Patients at BHN The Carson Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

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Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Wandering Onigiri (Xamora)
1 week ago on Google
1
If a mental health facility cant even be accessed via bus line in the first place, that tells me all I need to know about how little the organization cares for its community and the clients that need genuine, uncondtional help. Are they not aware of the statistics surrounding mental health and poverty? Im simply just not understanding such an easily avoidable blunder. Especially with the current times we're in where mental health and disabilities are heavily villanized, shamed, and discriminated against. Constantly. It's even worse if you're lucky enough to be a "brown toned" individual, to put it nicely, living in this very specific town. I personally would certainly stay away from any practice that seems to gatekeep their services from the "less deserving". Good luck to you all though! Some individuals may not care, but that doesnt make us any less WORTHY and deserving of genuine, consistent, and comppasionate care.
Damian Heroux
3 months ago on Google
2
Therapy should be available to whoever needs it. I have had my fair share of problems with BHN but overall the experience has been fine. I'd say if you get Molly Kong as a med provider probably ask to swap because she dropped me for missing an appointment due to my indoor cat getting out of the house. After waiting for another provider she took me back again but then cancelled on the day of the first appointment and dropped me as her patient with someone in the office sitting my previously missed appointment as the reason. Why take me back in the first place then? There are no such things as extenuating circumstances with her. Best of luck to everyone for finding the right person.
Hrrlvr
1 year ago on Google
1
Had a virtual appt, no link sent, no call, called to find out why and was told I was marked as a no show. Was by home phone & cell phone with husband next me, nothing. Never missed an appt in 10 years. Check your providers, this is not the first time this provider has messed up on an appt with me. I had an appt once in the morning and was called at 5pm. Very upset as they kick you out after a few no shows
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

BHN The Carson Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

opium iconOpioid Addiction

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room

Staff & Accreditations

Staff

Steve Winn, Ph.D.

President & CEO

Dr. Sara Brewer

Medical Director

Randie Caetano Cadigan

VP, Care Management

Jessica DeFlumer, MA

Executive VP

Stewart Joslin

CFO

Jennifer Moore, LICSW

Clinical Director, Privacy Officer

Ruth A. Potee, MD, DFASAM, FAAFP

Medical Director, Substance Use Disorders

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

77 Mill street
Suite 251
Westfield MA, 01085

Explore Other Centers Near Westfield

Reviews of BHN The Carson Center

2.7/5 (19 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (19 reviews)
Wandering Onigiri (Xamora)
1 week ago
1

If a mental health facility cant even be accessed via bus line in the first place, that tells me all I need to know about how little the organization cares for its community and the clients that need genuine, uncondtional help. Are they not aware of the statistics surrounding mental health and poverty? Im simply just not understanding such an easily avoidable blunder. Especially with the current times we're in where mental health and disabilities are heavily villanized, shamed, and discriminated against. Constantly. It's even worse if you're lucky enough to be a "brown toned" individual, to put it nicely, living in this very specific town. I personally would certainly stay away from any practice that seems to gatekeep their services from the "less deserving". Good luck to you all though! Some individuals may not care, but that doesnt make us any less WORTHY and deserving of genuine, consistent, and comppasionate care.

Damian Heroux
3 months ago
2

Therapy should be available to whoever needs it. I have had my fair share of problems with BHN but overall the experience has been fine. I'd say if you get Molly Kong as a med provider probably ask to swap because she dropped me for missing an appointment due to my indoor cat getting out of the house. After waiting for another provider she took me back again but then cancelled on the day of the first appointment and dropped me as her patient with someone in the office sitting my previously missed appointment as the reason. Why take me back in the first place then? There are no such things as extenuating circumstances with her. Best of luck to everyone for finding the right person.

Hrrlvr
1 year ago
1

Had a virtual appt, no link sent, no call, called to find out why and was told I was marked as a no show. Was by home phone & cell phone with husband next me, nothing. Never missed an appt in 10 years. Check your providers, this is not the first time this provider has messed up on an appt with me. I had an appt once in the morning and was called at 5pm. Very upset as they kick you out after a few no shows

Kay Park
1 year ago
5

Overall Experience
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