800-784-1361
We arrived there and was told that someone would call us waited 3 weeks never received a call back called their corporate office they said they were walk-in clinic we walked in they did not do evaluation they said all their evaluations was completely full for the entire day ...
About Burrell Behavioral Health – Columbia
Burrell Behavioral Health in Columbia, Missouri provides comprehensive mental health and addiction recovery services for youth, adults and families. They accept many commercial insurance plans, Medicaid and Medicare, HealthNet Federal Services and have financial assistance programs for those who qualify.
Social Detox in a Supportive Environment
They offer a withdrawal management program where individuals receive continuous nonmedical care in a social detox setting. During social detox individuals receive around the clock support where staff provides guidance and close monitoring that prepares them for further treatment and recovery. Individuals who want to participate in this program must be medically stable, have moderate withdrawal symptoms and need emotional and coping support.
Medication First for Opioid Use Disorder
Burrell Behavioral Health uses a Medication First approach to combating opioid use disorder. Their addiction specialists prescribe FDA approved medications that prevent overdose death by blocking opioid receptor sites along with individualized treatment plans to build a multi pronged approach that includes counseling, vocational training, psychosocial therapy, family support and community resources.
Comprehensive Outpatient Addiction Treatment
At Burrell Behavioral Health they utilize the American Society of Addiction Medicine (ASAM) high quality evidenced based standards for addiction treatment. Their services include outpatient, intensive outpatient, partial hospitalization, and clinically managed high intensity residential programs that are tailored to meet individuals’ specific needs.
Client feedback is mixed for this facility. Some clients cite long wait times for appointments and lack of staff. Others report that they have received quality care from their therapists so they gave them a favorable rating.
Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Courtney Myers, MS
Latest Reviews
The pharmacy is very judgmental of patients, attitudes in that place I switched to kilgores it was the best decision I made kilgores is the sweetest team of ppl ever.
Response from the owner1 week ago
Hello. We are sorry to hear our team did not meet expectations. Reviews like yours help us learn where we can improve in giving our clients a meaningful experience when they come to us for care. We urge you to bring your concerns to our Client Experience Team at (417) 761-5078 or clientexperience@burrellcenter.com so that we may address your concerns directly. Thank you.
I waited 6 months for an appointment and they canceled it without telling me why 20 minutes into waiting in the office. I called after leaving to find out why my appointment was canceled and there was no record of my appointment being canceled. I got it rescheduled but I had to wait another 2 months to see someone. After making another appointment a few months later I was given a date to come in. A week before the appointment they cancel AGAIN. Now I must wait nearly two months to get medication. Do NOT use Burrell.
Response from the owner1 week ago
Hi Natalie, we are genuinely sorry to hear that this has been your experience. We encourage you to email clientexperience@burrellcenter.com with details about your experience so we can get this sorted out for you. Steve forck 5732915473
Reviewed on 06/24/2025
We arrived there and was told that someone would call us waited 3 weeks never received a call back called their corporate office they said they were walk-in clinic we walked in they did not do evaluation they said all their evaluations was completely full for the entire day we have to be put on a waiting list they do not go waiting list they told us to show up every morning at 9:00 a.m. and just wait and if they have it bad open they would take us but if not then we just wasted our entire day standing outside their building waiting to see if they would have a better open. And we are still waiting friend's son adult son is alcoholic and all on all kinds of math and has said he was going to kill himself and we're still turned away, we don't know how we would even get into this place because they won't call us back when we call they just give us the runaround and tell us we have to just come every day and just show up and stand there and wait to see if they'll get an opening for that day not a very good way to run a business I think. I hope someone reads this and will at least try to contact us now because we have ran out of ways to get a son into here for help
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.7 / 10
Accepted Insurance
Home State Health Plan
CoxHealth
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff & Accreditations
Staff
C.J. Davis
CEO
Jennifer Gagnon
CFO
Dr. Garima Singh
Chief Medical Officer
Tom Weber
Chief Administrative Officer
Stacey Hudson
Chief Human Resources Officer
Dee King
Chief of Staff
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
3401 Berrywood Drive
#300
Columbia, MO 65201
Get Help Now - 573-231-7955
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