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Center for Human Development – Springfield

332 Birnie Avenue Springfield, MA 01107
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Center for Human Development - Springfield MA 1107

About Center for Human Development – Springfield

The Center for Human Development (CHD) is a CARF-accredited nonprofit headquartered at Birnie Avenue in Springfield, Massachusetts, just over an hour outside of Boston. Known as the “city of firsts,” Springfield has historically been the birthplace of many innovations including the first American dictionary and first gas-powered automobile which makes it a fitting place to start the next chapter of your life.

CHD has several locations throughout the state and a few in neighboring Connecticut. The organization’s Springfield locations include a residential home for teens and a behavioral health center that offers alcohol and drug rehab and general mental health care. Staff at the behavioral health center treat teens and adults and work with individuals as well as families. Outpatient (OP) services include medication-assisted treatment (MAT) and counseling. The team at the Birnie Avenue office can help direct you to the appropriate services for your needs.

One of CHD’s most positive attributes is that they take a holistic, person-centered, and trauma-informed approach to care. They consider the many factors that can contribute to substance use and strive to help people address these through evidence-based approaches, including MAT, dialectical behavioral therapy (DBT) and eye movement desensitization and reprocessing (EMDR).

Additionally, they strive to meet folks where they are. As part of CHD’s commitment to accessibility, they offer telehealth counseling, which makes it easy to access therapy from anywhere, at a time that works for you. They have video and audio-only appointments for people of all ages, which are covered by most private insurances, as well as MassHealth and Medicare. Besides substance use, clinicians can help with topics such as grief, trauma, marriage and relationship conflicts, and gambling addiction.

Another of the Center for Human Development’s other notable qualities is that, since its founding more than 50 years ago, it has made a concerted effort to advocate for vulnerable populations, including older adults, children, and people in marginalized groups.

All staff members go through diversity and inclusion training to help them better understand the perspectives and needs of people from backgrounds different to their own. Additionally, staff are multicultural, multilingual, and fluent in sign language so clients feel safe, comfortable, and understood. The organization’s prevention programs help mitigate common addiction risk factors like adverse childhood experiences, financial insecurity, and barriers to education, while promoting children’s health and well-being.

Latest Reviews

So fancy Duh
3 months ago on Google
1
In case of anything i didnt want to bslieve but aparently nonody cares there. Im sorry ... Any complaints go to Human Services on Bernie Ave. Spfld, MA
Barbara E Rodriguez-M
4 months ago on Google
5
The best program. I love
Karissa Stearns
9 months ago on Google
1
So for the first time yesterday I called birnie ave which is the main office and was actually transferred to a VM during business hours!!! This is 100% unacceptable for any of the offices. These staff are clearly lazy because in any health care place under no circumstances should anyone be put to VM when the office is open unless you give the patient that option. Put us in hold, also they can't even get their patients names and phone numbers correct. Good to know I was also in their foster care system and residential homes so yes I have been with these people for years. Get it together seriously. Even healthcare doesn't seem to care for their patients anymore it's all about money smh
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.9 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting

Staff

Jim Goodwin

President & CEO

Tracey Decker

Chief Operating Officer

John Roberson

Chief Program Officer

Lindsay Ciepiela

VP of Clinical Services

Robyn Ernst

VP of Adult Mental Health & Substance Use Services

Contact Information

Phone icon (413) 733-6624
Building icon

332 Birnie Avenue
Springfield, MA 01107

Fact checked and written by:
Kate Daniel
Edited by:
Courtney Myers, MS

Rehab in Cities Near Springfield

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Reviews of Center for Human Development – Springfield

2.1/5 (11 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (11 reviews)
Katelyn Carden
1 month ago
1

Please don't put your children in danger - especially if they are referred to the Mass Ave. program. The staff likes to blame everything on the parents even though it's clearly a staffing issue. There's a lack of professionalism throughout this company and it shows. We're now back at square one with my family member and years of work was undone in just 11 days in their care. STAY AWAY.

So fancy Duh
3 months ago
1

In case of anything i didnt want to bslieve but aparently nonody cares there. Im sorry ... Any complaints go to Human Services on Bernie Ave. Spfld, MA

Dolores Johnson
4 months ago
1

Barbara E Rodriguez-M
5 months ago
5

The best program. I love

Karissa Stearns
9 months ago
1

So for the first time yesterday I called birnie ave which is the main office and was actually transferred to a VM during business hours!!! This is 100% unacceptable for any of the offices. These staff are clearly lazy because in any health care place under no circumstances should anyone be put to VM when the office is open unless you give the patient that option. Put us in hold, also they can't even get their patients names and phone numbers correct. Good to know I was also in their foster care system and residential homes so yes I have been with these people for years. Get it together seriously. Even healthcare doesn't seem to care for their patients anymore it's all about money smh

Mena Tiwari
1 year ago
5

M R
1 year ago
1

Worst Agency in the State. Top-heavy, greedy, unprofessional Corporate folks. Ridiculous management. The best Managers left because they knew they weren't working for an ethical Agency. Existing Management are the most embarrassingly unprofessional group of individuals you'll ever encounter. Beware.

Brittany l
1 year ago
5

Cindy N was one of the best women i’ve ever met in my life. She helped me in the toughest part of my life. I thank her for her incredible knowledge and for always pushing me to do better, along with helping her with my small children who were all 3 under 2. Cindy is someone who truly takes pride in her job and loves every kid she works with.

Taryn Conway
2 years ago
1

Nate p
2 years ago
1

CHD will not help if any potential liability might happen. If you need emergency, call 911… if less, good luck (your worth it, but this company blows).

Michelle Sicard
7 years ago
1

States clearly in description of program to help adolescence in recovery who also have behavioral issues. This program discharged my son more then half way through treatment because of his behavioral problems. Mostly attitude, and negativity. Who took him into this program knowing his history. They claim they treat recovery not behavioral? Ummmm.... hes a 14 year old with substance problems. How can a treatment facility geared for adolescence with addiction issues not also treat for behavioral? They go hand in hand? It literally blew my mind. Also I know of 3 other children who were kicked out for relapsing?? Isnt part of recovery relapse? Its a shame that they dont exspect these things to occur. Adults relapse why would you exspect it wouldnt happen to kids? Also everytime i called my son i got attitude. And no communication. Very dissapointed. This is our youth and as a parent i feel like my son was thrown back to the wolves. Sad because its the only treatment place we have in western mass. Ive spoke to many Dr,s, lawyers, professionals..... they all agree. Clearly this program needs to be reevaluated.!!

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