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Salem Hospital

81 Highland Ave Salem, MA 01970
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The facilities at North Shore Medical Center - Salem Hospital in Salem, MA 1

About Salem Hospital

Entering recovery from a substance use disorder can be overwhelming. The staff at North Shore Medical Center know this and take the time to understand the unique needs of every client so that the treatment they receive will help them move through the program with success.

If you are someone who struggles with a substance use disorder, you’ll find a range of treatment options including medication assisted treatment, medication management, cognitive behavioral therapy and specialized counseling services. Inpatient care offers round the clock supervision while outpatient care is more flexible to your lifestyle.

As you exit the treatment programs, you can be connected to other community resources that will allow you to build the habits you need for lasting sobriety. It’s this comprehensive approach to care that allows recovering individuals like you to find the right start to sobriety.

Facility Overview

Bed icon 199
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Aqui Siempre Estare
4 weeks ago on Google
1
1 Octubre 2025 … Estoy ahora mismo en el piso 7 Dios míos pero estas enfermeras dan miedo , como pueden tener personas así trabajando con personas enfermas…..
Lauren W.
4 weeks ago on Google
4
Arrived here on a Saturday evening due to persistent chest pain, and only had to wait about 20 minutes until a nurse came to speak with me and take down some information. They also performed an EKG on me, and I felt very safe and comfortable there. The nurse who did the EKG for me was very funny and nice, and helped me to feel relaxed too. Overall, I was able to be discharged within about an hour or so, and am thankful that the team here took the time to see me with such busy schedules.
Response from the owner2 weeks ago
Dear Lauren, we are glad you are feeling better. Thank you for the positive review. Our staff is working hard to care for every patient that comes into our facility. We must ask you, however, to please remove the photo you posted of our Emergency Room. We do not permit photos to be taken inside the buildings for patient privacy reasons and this photo shows patients who have not given consent to be shown.
Charli Henley
1 month ago on Google
5
I go here regularly for testing and it's always clean and bright. The staff are courteous, friendly, and more often than not, cheerful. I can't speak to the emergency room experience, but the lab and other testing departments are great.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Accepted Insurance

Salem Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Fallon Health
Commonwealth Care Alliance (CCA)
Health New England
Mass General Brigham Health Plan
MassHealth
Senior Whole Health
WellSense

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Charles Adams

Senior Vice President, Finance

Mark Blass

Executive Director, North Shore Health System

Shelly Bisegna

Executive Director of Operations

Kelly Boehner

Director, Human Resources

Robert Caggiano, EdD

Executive Director, Psychiatry and Mental Health

Joan Casper, MSN, MBA

VP, Clinical Operations

Katie Connolly

Chief Development Officer

Paul Cushing

Office of the General Counsel

Beth Downie

CIO, NWH and Salem Hospital

Laura Fleming

Executive Director, Communications

Patrick L. Gordan, M.D., M.B.A.

Associate CMO & VP, Medical Affairs

Mona Hinrichsen, MD, MHCM

Chair of Medicine

Kevin J. Inman, D.P.N., R.N., M.S.N.

Sr. Vice President, Patient Care Services and Chief Nursing Officer

Maury McGough, President, North Shore Health System

Marc S. Rubin, Chair of Surgery

Roxanne C. Ruppel

President & COO

Contact Information

Building icon

81 Highland Ave
Salem, MA 01970

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Salem

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Reviews of Salem Hospital

2.3/5 (481 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (481 reviews)
Kyle McCarriston
2 weeks ago
1

Went in for a dislocated shoulder. Got put under TWO different times both times” doctors believe i need surgery haven’t heard from anyone on when that is or what step i should take.. i even got in contact with lawyers to see if they can help me. I dont wanna cause any problems i just my shoulder fixed so i can go back work instead of sitting around on gettting addicted to the pain meds they prescribed me. This place is a joke. -a man who’s shoulder is still currently dislocated dude to the negligence and disconfident staff

Michael Jose
2 weeks ago
1

I haven't been here, im living in India, US healthcare cost about $100000 for bare minimum cases, in India its 1% of that i mean for anything, kindly invite the US people to get affordable healthcare in India, we have some of the finest healthcare infrastructure in the world

B B
2 weeks ago
1

I got a referral for a sleep doctor here and waited 3 months for my appt, only to be told at the appt that they don't contract with my insurance for sleep studies. My insurance information has been in their system for years. Why did I have to waste 3 months of my time before someone told me this? The doctor also showed up half an hour late. It's all insane and incredibly frustrating.

Carolina Mora
2 weeks ago
2

My husband went to the ER a couple months back and got prescribed heart medication for an irregular heartbeat and after it ran out they never prescribed more. They didn’t mention speaking with his PCP and has now been waiting for an appt after not hearing back. I’ve always given positive feedback for them but I’ve also never had heart medication prescribed.

Mike G
2 weeks ago
1

It was so dirty there and horrible customer service. Not to mention the very uneducated staff.

Aqui Siempre Estare
4 weeks ago
1

1 Octubre 2025 … Estoy ahora mismo en el piso 7 Dios míos pero estas enfermeras dan miedo , como pueden tener personas así trabajando con personas enfermas…..

Lauren W.
4 weeks ago
4

Arrived here on a Saturday evening due to persistent chest pain, and only had to wait about 20 minutes until a nurse came to speak with me and take down some information. They also performed an EKG on me, and I felt very safe and comfortable there. The nurse who did the EKG for me was very funny and nice, and helped me to feel relaxed too. Overall, I was able to be discharged within about an hour or so, and am thankful that the team here took the time to see me with such busy schedules.

Response from the owner
Dear Lauren, we are glad you are feeling better. Thank you for the positive review. Our staff is working hard to care for every patient that comes into our facility. We must ask you, however, to please remove the photo you posted of our Emergency Room. We do not permit photos to be taken inside the buildings for patient privacy reasons and this photo shows patients who have not given consent to be shown.
Charli Henley
1 month ago
5

I go here regularly for testing and it's always clean and bright. The staff are courteous, friendly, and more often than not, cheerful. I can't speak to the emergency room experience, but the lab and other testing departments are great.

Bigblack Clark
1 month ago
1

Went in for a hand 🤚🏾 injury after falling off of my scooter 🛴 and felt like I stole the 🛴 why was I placed in a observation room…(yes there was plenty of other rooms available)doors were closed shut and a camera 🎥 right above my head even as I’m typing this. Is this a health care facility 🏥 or a prison I’m so confused🤷🏾‍♂️

Blu F.
1 month ago
5

Great hospital

Henrique Medeiros
1 month ago
1

This place takes way to long to get you inside of the rooms

Joanne DePriest
1 month ago
5

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