Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Conway Regional Health System

2302 College Avenue Conway, AR 72034
Claim Profile

About Conway Regional Health System

Conway Regional Health System, located in Conway, Arkansas is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Conway Regional Health System include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Conway Regional Health System has received accreditations from SAMHSA.

Latest Reviews

Margaret Chanez
2 months ago on Google
1
6 hrs waiting that is crazy
Michael James
3 months ago on Google
5
The only reason they get 5 stars is cause of the one nurse that gave me food and let me get some rest in the early am hours of March 11th when she found out I was lost and 450 miles from home . whoever you are thank you, your a very kind hearted and beautiful woman.. Conway medical center doesn't deserve 1 star because the rest of there people would have made me leave in the middle of the night when I told them I was sick and lost in a strange city and I needed help. My name is Michael C , and that nurse was the only person in the entire area that had a heart and she should be promoted instantly.. she deserves a raise and she should be in charge of that place... Thank you whoever you are ... I made it home and I really owe you a lot... That food may have saved my life...
Go Figure
3 months ago on Google
1
Do not have a baby here! Under qualified staff and contradicting information. Literally received medical info from one nurse and 10min later told the contrary by another nurse. If you smoke marijuana they WILL send dhs to your house! They'll actually keep your child until the state gives them permission to let them leave. Underhanded supervisors lied about everything. Don't get me wrong they're are some wonderful people there but not worth risking the safety of your family. Apparently this policy has already been on the chopping block but has been kept for some stone age reason maybe they get a kick back from the state? All I know is baptist down the road doesn't have the same policy and I'm guessing probably don't lie as much.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6 / 10

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Matt Troup

President and Chief Executive Officer

Bill Pack

Chief Financial Officer

Rebekah Fincher

Chief Administrative Officer

Amanda Irby

Chief Nursing Officer

Wayne Cox

Board Chair

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (501) 329-3831
Building icon

2302 College Avenue
Conway, AR 72034

Rehab in Cities Near Conway

Left arrow iconBack to AR

Reviews of Conway Regional Health System

2.81/5 (101 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
107
4
13
3
11
2
19
1
133

Reviews

3.5

The demand is great that the time in which they attend you is very short. I do not like the way they work but that does not mean they are bad.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (100 reviews)
esther jones
3 weeks ago
1

Conway Regional Hospital is the worst hospital, this hospital will let you die in their waiting room, the triage nurse put a stroke person in the waiting room for over an hour with the person experiencing numbness and swelling with pins and needles pain, just because that person was able to smile and stick out Tongue,but unable to lift right arm or feel right side that triage nurse not a caring person, very disappointed in the situation

Paula Redden
1 month ago
1

I had to go get my blood drawn today and the phlebotomist did not get the vein the first time but when she stuck me the second time she used the same needle and did not get a new one… this is very concerning to me!!!

Sarah Hendrix
2 months ago
1

Don’t go here. Go to Baptist. My mom sat here for 12 hours and they sent her home and said everything was fine. I took her to Baptist yesterday and they diagnosed her with a kidney infection. She has surgery tomorrow to remove the kidney stones.

Jaina Richardson
2 months ago
1

Nurses tend to be the doctors here because you barely see a doctor. And, if I see another "doctor" shrug his shoulders on information he's supposed to know!! 😵🤨

Chelsea McGuire
2 months ago
1

Went there to have my baby and had a horrible experience with Dr. Joshua Ward and his team. They treated me like I was a nuisance. I told them I didn't want pitocin when I met ward and his nurses. His nurse tried starting pitocin on me without telling me what she was doing. When I was pushing Ward told them to start a bag of pitocin on me, they all seemed exasperated when I told them no. The nurse that was standing at my side while I was pushing kept pushing the baby's heart monitor deep into my side of my stomach at the peak of every contraction, I told her to stop many times and she just smiled and said she "had to". I asked her so many times to stop and told her that she was hurting me and she did not stop. When I first met Dr Ward that morning, I asked for them to not give me pitocin, and let me try other positions than being on my back. When I was pushing and called Ward into the room I was on my hands and knees pushing and the baby was about to come out quickly. He immediately told me to get on my back, I told him that being on my back hurts more and everything slowed down. He told me once again to get on my back and I asked him to please let me stay on my knees, he said no and to get on my back. He raised his voice at me and told me to "Get on your back or everyone in this room will leave and you can do this by yourself!" I got on my back, and when I did I felt my baby slide backwards inside of me. I had to push harder and for longer. The contractions were more intense and painful than what they were on my knees. 5 stars to the night nurse Coatnee! She was so sweet and didn't treat me like I was an annoyance to her. As for Ward and his team -3/10 for their performance and how they treated me

Margaret Chanez
2 months ago
1

6 hrs waiting that is crazy

Michael James
3 months ago
5

The only reason they get 5 stars is cause of the one nurse that gave me food and let me get some rest in the early am hours of March 11th when she found out I was lost and 450 miles from home . whoever you are thank you, your a very kind hearted and beautiful woman.. Conway medical center doesn't deserve 1 star because the rest of there people would have made me leave in the middle of the night when I told them I was sick and lost in a strange city and I needed help. My name is Michael C , and that nurse was the only person in the entire area that had a heart and she should be promoted instantly.. she deserves a raise and she should be in charge of that place... Thank you whoever you are ... I made it home and I really owe you a lot... That food may have saved my life...

Leslie Wortham
3 months ago
5

Go Figure
3 months ago
1

Do not have a baby here! Under qualified staff and contradicting information. Literally received medical info from one nurse and 10min later told the contrary by another nurse. If you smoke marijuana they WILL send dhs to your house! They'll actually keep your child until the state gives them permission to let them leave. Underhanded supervisors lied about everything. Don't get me wrong they're are some wonderful people there but not worth risking the safety of your family. Apparently this policy has already been on the chopping block but has been kept for some stone age reason maybe they get a kick back from the state? All I know is baptist down the road doesn't have the same policy and I'm guessing probably don't lie as much.

Justin Taylor
3 months ago
1

Horrible, my son fell and hit his head really hard, he’s a year and a half old. Walked in and they didn’t even act like we existed. Didn’t ask what was wrong with him, nothing. Asked what the wait time was and all they said was, can’t tell you that. Fill out a paper and we’ll get to you when we can. Heartless, and careless. An emergency room is for emergencies, life or death, and the way we were treated was like we were an inconvenience, something to be ignored. If you care about the health of your family members I recommend you avoid this death trap

A.E M
3 months ago
1

First I would like to share that this hospital specifically the ER department contracts their ER . To date they have no ER doctors/APRN that actually work for them. So if you are visiting them expect to have two bills. One for the actual ER visit and the second from the provider that did your exam, fair warning it’s going to be about five times the cost of your actual hospital bill. Those who are paying with insurance wouldn’t notice this because you get a discount but if you don’t have insurance you will get charged the FULL 1600.45. The provider, looked at my sister for a total of 5 seconds and we never saw him again. As someone in the medical field this is appalling and disheartening. When asked about it they told us that it’s not something that they “Disclose”. I hope other will read this and decide to go elswhere, in this time where so many people are struggeling it's sad to see this type of "Care" if you can even call it that.

Judy A
3 months ago
2

Worst ER care ever. I got to the ER at 4:50 am throwing up, severe abdominal pain. I get put in a room pretty quickly. Nurse was great Dr. Peery was great. But they both had to leave at 7 am for shift change. I didn't see another doctor or nurse until 9:30 am. They so don't have their shit together here!! My dad drove me since I was throwing up. And he kept looking out the curtain after shift change and there was no one anywhere. You are an embarrassment to the city of Conway. Conway Regional!

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Conway Regional Health System

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Counseling Clinic, Inc
Benton, AR (501) 315-4224

Counseling Clinic, Inc

Counseling Clinic - Outpatient Services offers outpatient services for indiv... read more.
Phoenix Recovery Center for Men Conway
Conway, AR (501) 499-6696

Phoenix Recovery Center for Men Conway

Phoenix Recovery Center for Men is a sober living facility for men recoverin... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline