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Conway Regional Health System

2302 College Avenue
Conway, AR 72034
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About Conway Regional Health System

The Conway Regional Health System in Conway, Arkansas provides health care services for the community. Individuals can access substance use disorder treatment services at various locations operated by the organization.

Continuum of Care for Adults

Focusing on a multidisciplinary approach, they offer both inpatient and outpatient programs. Clients who are at the beginning stages of treatment can receive detox services to undergo a safe withdrawal process.

When clients are ready to move forward with residential treatment, counselors can employ cognitive behavioral therapy and other evidence based practices.

Clients will learn the cause of their addiction and develop relapse prevention tools. I like that they provide education for families and caregivers, as well as assistance with post treatment placement.

Gender Specific Treatment

The facility has several facilities where clients can access gender specific treatment. Clients may find it easier to discuss their issues with addiction with members of the same gender. Counselors will also be able to tailor treatment specific to your needs.

Former clients express satisfaction with the overall hospital experience, saying that they’re willing to recommend services to others. They highlight the good communication with the doctors and nurses involved in the program.

Conway has an abundance of parks and green spaces to supplement your recovery journey. Toad Suck Park features walking trails, picnic areas, and scenic views, making it the perfect spot to relax in nature in between treatment sessions. Conway Regional Health System is a little over a half hour away from Little Rock, Arkansas.

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Fact checked and written by:
Nicole Clevenger
Edited by:
Eric Owens

Latest Reviews

Deanna
1 month ago on Google
2
Got sent here after passing out. A doctor told me that as long as I have fat, food doesn’t affect blood sugar. A nurse put three iv’s in WITHOUT gloves on and my arm got infected.
Response from the owner1 month ago
Hey Deanna, we are sorry to hear about your experience with Conway Regional. We would love to talk with you further about the situation. If you would like to be contacted, please email wecare@conwayregional.org Thank you for your feedback, and we hope to hear from you soon.
Patrick McKenna
2 months ago on Google
1
Is this you're staff fire her
Jeri Butler
2 months ago on Google
1
They sent my daughter home when she was having contractions about 3 minutes apart. The nurse told her not to come back until she was in "constant pain" completely invalidating the fact that she was already in constant pain. We left the hospital, we never should have had to leave, but we did, and my daughter almost had her in the car trying to get back to the hospital. she barely made it into the hospital and there was no time to get her in a room. From there, it didn't get better. We asked for the lactation specialist, they said they didn't have one and they haven't offered that service in years. Their website says they do though. Either the nurse was informed or they need to update their website. Either way, I would not recommend this place to a new mother, or to anyone needing care. Uninformed, unprofessional, uncaring from top to bottom. The nurses didn't seem to like each other, they weren't too nice to each other and they had conflicting advice. The place has spiraled downhill and I mean fast. Doesn't look like they've updated the facility in decades.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.3 / 10

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Matt Troup

President and Chief Executive Officer

Bill Pack

Chief Financial Officer

Rebekah Fincher

Chief Administrative Officer

Amanda Irby

Chief Nursing Officer

Wayne Cox

Board Chair

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

2302 College Avenue
Conway, AR 72034

Explore Other Centers Near Conway

Reviews of Conway Regional Health System

2.74/5 (313 reviews)
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Reviews

3.5

The demand is great that the time in which they attend you is very short. I do not like the way they work but that does not mean they are bad.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7371794871795 (312 reviews)
La Snuggs
3 weeks ago
5

Response from the owner
Hello, we're delighted that you had a positive experience at Conway Regional. We would love to hear more about it at https://crhs.healthcare/3qAqBq7.
Sade Bass
1 month ago
5

Good hospitality or just finding people who enjoy their jobs is hard to find now a days but let me tell you how amazing Conway regional labor and delivery department was. I came in for a scheduled induction. Right off the bat the lady at the front desk was kinda and helped us get started and to our room. Once in our room I meet my first nurse, Jennifer. She was my nurse Sunday evening to sometime early Monday! She was so kind and so attentive. I was laboring for 22 hours before deciding to do a c-section. All the nurses I had throughout Monday were literally so amazing! Bailey, the anesthesiologist was also so kind. He explained everything to me from getting the epidural to getting the medicine for the c-section. If you are worried or have any doubts, please don’t. As a black women and as it was my first pregnancy/labor, it was great all because of the staff here. Not to mention Dr.Sick is an AMAZING OB! She made me feel so safe and comfortable, even my husband felt so secure.

Shawna Ray
1 month ago
1

I was referred here because both the specialists I see are out until next week and my pcp suggested going here. Please don't go here if you're having GI or heart issues. I wasted 8 hours, went home feeling significantly worse than when I got out. I can't make it through another 8 hour wait, so going back isn't an option here. I use the clinics here, and they are great. I am extremely, extremely, majorly disappointed in their ER. This was the first and hopefully the last time I have to go there. I don't go to the ER often, unless it is severe. They saw a problem on CT, that with my history could, and has in the past, caused a life threatening emergency. They sent me home saying to come back if things got worse. By 4am I was vomiting again at home. It has now been 5 days without solid food, and not being able to hold down even liquids. I can't make it to my bathroom without assistance at this point. I also have heart rhythm problems that I mentioned were getting worse. No EKG or even stethoscope was used. I also noticed they missed a possible UTI, which can also cause problems. When I called and inquired about it, they said there wasn't one despite a pretty moderate amount of red blood cells being present. The staff was kind, they asked if I wanted a second opinion. At that point I was done, I had been there for 8 hours only to be met with exasperated doctors that don't understand how serious this is or how much pain and extreme exhaustion I was fighting just to get there. I am beyond disappointed. Lesson learned.

Deanna
1 month ago
2

Got sent here after passing out. A doctor told me that as long as I have fat, food doesn’t affect blood sugar. A nurse put three iv’s in WITHOUT gloves on and my arm got infected.

Response from the owner
Hey Deanna, we are sorry to hear about your experience with Conway Regional. We would love to talk with you further about the situation. If you would like to be contacted, please email wecare@conwayregional.org Thank you for your feedback, and we hope to hear from you soon.
Overall Experience
Date Submitted
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