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Daymark Recovery Services – Watauga Center

132 Poplar Grove Connector, Suite B
Boone, NC 28607
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Daymark Recovery Services NC 28607

About Daymark Recovery Services – Watauga Center

Daymark Recovery Services – Watauga Center in Boone, North Carolina, is a nonprofit outpatient substance use and behavioral healthcare treatment center. They provide services for adults and youth. Daymark accepts Medicaid and Medicare and offers a sliding scale or discounted payment scale for those who are uninsured. They are a CARF accredited agency.

Adult Outpatient Services

Their adult outpatient services include medication assisted treatment (MAT), psychiatry medication management, substance abuse intensive outpatient treatment and routine outpatient therapy. You can also get immediate support through their 24 hour crisis hotline. Plus they accept walk-ins who are seen on a first come, first served basis. Additionally, they offer peer support services, tailored case management and jail services.

MAT in Boone, North Carolina

Their medication assisted treatment (MAT) uses FDA approved medications such as Suboxone to help individuals in the earliest stages of recovery and in some cases, for long term recovery support. MAT helps reduce your cravings and ease any withdrawal symptoms by stabilizing your brain chemistry and body functions.

Youth Services

Youth clients may participate in routine outpatient therapy and psychiatry medication management. Daymark also offers intensive in-home therapy and tailored care management. The intensive in-home program includes services that can be provided in schools, libraries, community centers, homeless shelters and detention centers.

Similar Rehab Centers

Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Kerry Nenn, BSW

Latest Reviews

Rodney Lewis
3 months ago on Google
2
The initial nurse (Terry?) and nurse practitioner (Dr. Theresa Ottman) were both rude. We were 5 minutes late due to leaving my autistic son's counseling. My son was struggling to express himself during her depression screening. He kept looking to me for guidance as well as being nervous. Her tone of voice was not accomodating for an autistic.. it shows she has no adequate training or empathy skills. Theresa Ottman was so argumemative and seemed to be more worried on going through a generialized checklist to hurry up and get through the interview that my son did not feel respected and I felt she was not interested in DETAILS rather her focus was on formality and routine asking of generic questions that require detailed responses since my son is not my biological son since I found him homeless after his father went to prison for all aspects of abuse imaginable..even that one no one wants to discuss or talk about. Susan at the front desk and the facility superviser Brooke were empathetic and also LISTENED. We are brand new to this facility, already used the mobile crisis unit the day after we did the initial asessment.
Response from the owner1 month ago
Thank you for sharing your feedback. We’re happy to hear you had a positive experience with Brooke and Susan, but we’re truly sorry to learn about the concerns you’ve shared. This has been brought to the attention of the Center Director, and they are actively working to find ways to better support you. If you have any further concerns or feel your experience hasn’t been fully addressed, please reach out to us at px@daymarkrecovery.org.
scott
3 months ago on Google
1
Had a visit that I called to cancel a week in advance get counted against me for the missed appointment limit, because they failed to actually cancel it…When I pointed this out, I was told nothing could be done about it because it was “policy,” and I should’ve been more diligent about making my appointments. I called to cancel in advance. I gave a whole week of notice. And it wasn't canceled. And somehow that counts against me? This is your mistake, not mine. Do better. Too many telehealth-only options, not enough in-person ones.
Response from the owner1 month ago
Hi Scott, we’re sorry to hear about your experience and understand how frustrating that must have been. While we do have policies in place, we also want to make sure you feel supported. Please feel free to reach out to us at px@daymarkrecovery.org so we can talk through how to best help moving forward.
Karma Ahimsa
5 months ago on Google
5
Daymark saved my life several times
Response from the owner1 month ago
We are honored to have made such a meaningful impact. Thank you for sharing your experience with us, Karma!
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Rehab Score

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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Daymark Recovery Services – Watauga Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Treatment represents an array of services designed to meet significant behavioral and/or psychiatric symptoms that have been identified as treatment needs of the individual seeking services. Needs are identified through clinical assessment and evaluation, and/or crisis planning, with the participation of the individual seeking services and others of their choosing. Daymark provides outpatient treatment to adults and children (Age 3+) with primarily mental health and/or substance abuse disorders. Hours of operation are designed to be available Monday through Friday, from 8:00 AM until 5:00 PM at a minimum, and thru 8:00 PM in many locations.

Daymark SAIOP involves a series of structured individual, family, and group activities and services provided on an outpatient basis designed to assist adult and adolescent clients with addiction disorders to begin recovery and learn skills for recovery maintenance. SAIOP also informs the client about benefits, community resources and services, and services; assists the client in accessing benefits and services and monitors the provision of services. SAIOP provides education on both wellness and recovery.

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectic Behavior Therapy is for people with Borderline Personality Disorder, substance use disorders, and binge eating disorders. It helps individuals learn how to regulate strong emotions more effectively. DBT teaches coping skills and different tools so a person can line a more healthy and stable life. The end goal is to have a life worth living.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina

Contact Information

Building icon

132 Poplar Grove Connector
Suite B
Boone, NC 28607

Explore Other Centers Near Boone

Reviews of Daymark Recovery Services – Watauga Center

2.96/5 (46 reviews)
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Reviews

2

To them it doesn't matter what kind of treatment do you need, they always put you through group therapy and that only makes it worse because it generates me unnecessary anxiety. The only good thing was my therapist because I felt like I was able to really talk to her.

Reviewed on 9/6/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9777777777778 (45 reviews)
Rodney Lewis
3 months ago
2

The initial nurse (Terry?) and nurse practitioner (Dr. Theresa Ottman) were both rude. We were 5 minutes late due to leaving my autistic son's counseling. My son was struggling to express himself during her depression screening. He kept looking to me for guidance as well as being nervous. Her tone of voice was not accomodating for an autistic.. it shows she has no adequate training or empathy skills. Theresa Ottman was so argumemative and seemed to be more worried on going through a generialized checklist to hurry up and get through the interview that my son did not feel respected and I felt she was not interested in DETAILS rather her focus was on formality and routine asking of generic questions that require detailed responses since my son is not my biological son since I found him homeless after his father went to prison for all aspects of abuse imaginable..even that one no one wants to discuss or talk about. Susan at the front desk and the facility superviser Brooke were empathetic and also LISTENED. We are brand new to this facility, already used the mobile crisis unit the day after we did the initial asessment.

Response from the owner
Thank you for sharing your feedback. We’re happy to hear you had a positive experience with Brooke and Susan, but we’re truly sorry to learn about the concerns you’ve shared. This has been brought to the attention of the Center Director, and they are actively working to find ways to better support you. If you have any further concerns or feel your experience hasn’t been fully addressed, please reach out to us at px@daymarkrecovery.org.
scott
3 months ago
1

Had a visit that I called to cancel a week in advance get counted against me for the missed appointment limit, because they failed to actually cancel it…When I pointed this out, I was told nothing could be done about it because it was “policy,” and I should’ve been more diligent about making my appointments. I called to cancel in advance. I gave a whole week of notice. And it wasn't canceled. And somehow that counts against me? This is your mistake, not mine. Do better. Too many telehealth-only options, not enough in-person ones.

Response from the owner
Hi Scott, we’re sorry to hear about your experience and understand how frustrating that must have been. While we do have policies in place, we also want to make sure you feel supported. Please feel free to reach out to us at px@daymarkrecovery.org so we can talk through how to best help moving forward.
Karma Ahimsa
5 months ago
5

Daymark saved my life several times

Response from the owner
We are honored to have made such a meaningful impact. Thank you for sharing your experience with us, Karma!
Alex Marshall
9 months ago
5

Merchants health care workers that really care about their clients

Response from the owner
Thank you for sharing your positive experience with our dedicated healthcare workers at Daymark Recovery Services - Watauga Outpatient Center.
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