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DeKalb Regional Medical Center

200 Medical Center Drive Sw Fort Payne, AL 35968
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DeKalb Regional Medical Center AL 35968

About DeKalb Regional Medical Center

DeKalb Regional Medical Center in Fort Payne, Alabama provides behavioral health treatment for seniors who need help stabilizing. If addiction is the primary diagnosis, clients may need to be referred to an alcohol and drug rehab center.

Services at DeKalb Regional Medical Center begin with a diagnostic assessment and evaluation. Each client receives personalized care and is treated with dignity and respect. Services are offered in an inpatient format.

The inpatient program offers individual therapy, group therapy, and stabilization treatment. Clients work with a psychiatrist to address any mental health issues or potential underlying medical issues. The length of stay is dependent on each person’s needs. Family and patient education, nutritional assessments, medication management, aftercare planning, art therapy, and expressive therapy are provided throughout clients’ stay.

Facility Overview

Bed icon 134
Number of Available Beds

Latest Reviews

amber cedar
2 months ago on Google
1
This hospital is terrible. My gf went for chest pain and they didn't do 1 test and sent her home with a steroid shot. Sorry excuse of a hospital: edit to add my gf has an iron count of 1, her hemacite was low and she has an infection in her blood. Dr Sunny needs to go back to med school.
Response from the owner2 months ago
Amber, we're very sorry to hear about your girlfriend's experience and truly understand how distressing this must have been for both of you. This is not the level of care we strive to provide, and we take these concerns very seriously. We d appreciate the opportunity to learn more so we can look into this further. Please contact our Chief Nursing Officer directly at 256-997-2149 with the details of your visit. Thank you for bringing this to our attention.
Sand Castle
3 months ago on Google
5
My mom broke her hip and Ft Payne hospital did an amazing job. Dr. Boatright was wonderful and all the nurses, especially Vicki (on night shift) were fabulous. I highly recommend this home town hospital.
Response from the owner1 month ago
Thank you so much for your kind words and for sharing your mother s experience at DeKalb Regional. We are truly grateful for your recommendation and are pleased to hear that Dr. Boatright and our dedicated nurses, especially Vicki, provided exceptional care during her time with us. We will be sure to share your kind words with our team! Wishing your mom a smooth and speedy recovery.
Jamie Gilbert
3 months ago on Google
5
Husband is having surgery with Dr. Andrew Hester. First of all, We love Dr. Hester . The team working with my husband is exceptional and deserves recognition. Unfortunately the only name I caught was Gentry. It s 5/7/25 10 am. So the staff working that day, Thank You for being, well.. YOU
Response from the owner2 months ago
Thank you for your review! We're happy to hear that Dr. Hester and Gentry, along with the team, provided exceptional care for your husband.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Darrell Blaylock, MHA, MPA

President

Steven Smith

Chief Financial Officer

Bobby Scott, MMHC, BSN, RN

Chief Nursing Officer

Amber Morris

Executive Director of Physician Practices

Megan Harbin, MHA

Marketing Director

Contact Information

Phone icon (256) 845-3150
Building icon

200 Medical Center Drive Sw
Fort Payne, AL 35968

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Fort Payne

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Reviews of DeKalb Regional Medical Center

2.9/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (100 reviews)
Alden Burke
1 week ago
1

Discharges actively sick individuals who are still displaying symptoms, with no explanation as to why besides “they need the room” when half of the ER was empty. Didn’t release with paperwork explaining lab work or prescription, we had to ask for both. Refused to continue care when asked and told us to find another hospital if we wanted.

Response from the ownerInvalid relative date format:
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating and concerning this must have been. Your feedback will be shared with the appropriate leadership team for review. If you are willing, please contact our Patient Experience team at patient.experience@drmcnet.org so we can look into your concerns in more detail and follow up appropriately. We appreciate the opportunity to learn and improve.
Marc Mcgehee
3 weeks ago
1

Went to ER for discomfort from neuropathy because of chemo. I was told that I went to the wrong place to get pain pills. I didn't even ask for pain pills. I ask for help. It is sad to see such lack of care and leadership. I am surprised they have a 2 rating

Response from the ownerInvalid relative date format:
Thank you for sharing your experience. We sincerely apologize that your visit did not meet your expectations. We take feedback like yours seriously and would appreciate the opportunity to learn more. If you're willing, please contact our Patient Experience Team at patient.experience@drmcnet.org so we can follow up directly.
nicole chess
1 month ago
1

This hospital is downright pathetic. They violated my Hippa twice and I didn't get the help or treatment I needed. Months of wasted time and money and then they dumped me and sent me a letter they couldn't treat me anymore and then BLOCKED me from the patient portal! That is a HIPPA violation under the cares act!

JB
1 month ago
1

This place is a joke. I’m currently 9 weeks pregnant and woke up to some bleeding this morning. Yes, this can be common durning pregnancy but I called my OB’s office as well as my Primary Doctor and was advised to just be on the safe side and get checked out at the ER due to my OB being closed. I was immediately told I’m “way too early” to even have an ultrasound. That if I did have one, it was too early for a heartbeat by the on call Doctor Aaron Morgan who made sure he stated he was not from here. WRONG. You hear a heartbeat at 8 weeks. Finally, I was given an ultrasound. The nurse that took me back told me my husband could not go with me, that this was not an “OB office.” Once we got back to the ultrasound room she stated to me that she would not be able to tell me anything or allow me or my husband to see anything. She then proceeded to tell me she knows I’m scared and that she’s had 2 miscarriages herself. (Not what you say to a person you think is scared.) Once I got back to the room it was evident I was upset. I told my husband what was said to me. Me and my husband began talking about how ridiculous it was and how I’ve been treated. Another nurse poked her head around the corner and told me “Yea, she’s not allow to tell you anything. It’s hospital policy. But your HCG levels are high so that’s good.” Of course they are high, I’m pregnant. Thankfully, all is okay and the Good Lord saw us through. I will never use this hospital again, ever. Do better.

Response from the ownerInvalid relative date format:
We're truly sorry to hear about your recent experience and understand how upsetting this must have been, especially during such a vulnerable time. Your concerns have been shared with clinical leadership. If you're open to it, we would appreciate the opportunity to speak with you directly to learn more about your visit and how we can do better moving forward. Please feel free to contact our ER Director at 256-997-2411.
amber cedar
3 months ago
1

This hospital is terrible. My gf went for chest pain and they didn't do 1 test and sent her home with a steroid shot. Sorry excuse of a hospital: edit to add my gf has an iron count of 1, her hemacite was low and she has an infection in her blood. Dr Sunny needs to go back to med school.

Response from the ownerInvalid relative date format:
Amber, we're very sorry to hear about your girlfriend's experience and truly understand how distressing this must have been for both of you. This is not the level of care we strive to provide, and we take these concerns very seriously.<br>We’d appreciate the opportunity to learn more so we can look into this further. Please contact our Chief Nursing Officer directly at 256-997-2149 with the details of your visit. Thank you for bringing this to our attention.
Sand Castle
3 months ago
5

My mom broke her hip and Ft Payne hospital did an amazing job. Dr. Boatright was wonderful and all the nurses, especially Vicki (on night shift) were fabulous. I highly recommend this home town hospital.

Response from the ownerInvalid relative date format:
Thank you so much for your kind words and for sharing your mother’s experience at DeKalb Regional. We are truly grateful for your recommendation and are pleased to hear that Dr. Boatright and our dedicated nurses, especially Vicki, provided exceptional care during her time with us. We will be sure to share your kind words with our team!<br>Wishing your mom a smooth and speedy recovery.
Jamie Gilbert
3 months ago
5

Husband is having surgery with Dr. Andrew Hester. First of all, We love Dr. Hester . The team working with my husband is exceptional and deserves recognition. Unfortunately the only name I caught was Gentry. It’s 5/7/25 10 am. So the staff working that day, Thank You for being, well.. YOU 💜

Response from the ownerInvalid relative date format:
Thank you for your review! We're happy to hear that Dr. Hester and Gentry, along with the team, provided exceptional care for your husband.
Frankie Keith
4 months ago
1

I don't wanna even waste my time...

Response from the owner4 months ago
Frankie, thank you for sharing your feedback. We're really sorry to hear that your experience didn't meet your expectations. We strive to provide excellent care and service, so we'd love to understand more about your concerns. If you're open to it, please feel free to reach out to us directly at dekalbpatientexperience@drmcnet.org, so we can address your concerns and improve moving forward. Your satisfaction is important to us.
eduardo Martinez
4 months ago
1

Layna Gifford
4 months ago
1

I took my 10 year old daughter to the ER last night because I noticed that her toe has become very infected from an ingrown toenail. My thought was that since there was a large ball of pus on her toe was that they could at least properly clean it out and give her antibiotics until we could get to the pediatrician the following day to have a referral made to a podiatrist. Could it have waited until today and been taken to her doctor? PROBABLY. I was more concerned that staph may set in and wanted to ensure it was treated as quickly as possible just in case. What I did not expect was to be made to feel as I did something wrong by taking my daughter to be checked out instead of letting it get worse and letting it fester more. Better safe than sorry, right? Apparently not, according to the RN? Doctor? Nurse? Who knows, because I received no introduction from him. What I DID receive was a rude remark from him out of the blue stating "Let me see your toe. Have she seen her pediatrician? This probably could have waited until tomorrow, but let me see it." NO, she didn't see her pediatrician because I noticed it on Sunday WHILE THEY WERE CLOSED. And then on Monday, I checked it to redress it before bed after she had her shower and noticed it was worse than the day before, so I made a decision to get it looked at ASAP rather than waiting again. I have insurance and I was paying for these services, but even if not, no parent should be made to feel ashamed for trying to take care of their children, I don't care how busy it had been that day, or how rough your day has been. I work in customer service getting screamed at all day by people for poor service or products, and I don't shame my customers for their concerns. Instead, I work to alleviate them and resolve their issues. This person never introduced himself, so the only thing I can say is that he has red hair and a red beard. The triage nurse; however, was wonderful!!! She deserves 5 stars.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your experience, and I’m very sorry to hear about the frustration you encountered. It’s clear that you were acting out of concern for your daughter’s health, and we absolutely understand the importance of timely care. We apologize for any miscommunication or the way you were made to feel during your visit. Our team is committed to providing compassionate care, and it’s disappointing to hear that we fell short of your expectations.<br><br>We appreciate your kind words for the triage nurse, and we’ll be sure to pass them along to her. Rest assured, your feedback has been shared with our Leadership team.<br><br>We hope your daughter is feeling better and that her follow-up care goes smoothly.
Starletta Beavers
4 months ago
5

I had outpatient surgery Wednesday 29th, and I just wanted to say I had the best nurses ever. I just want y'all to know the 3 nurses that took care of me and was really nice and helpful with anything I needed. Heather A , Heather D and Anna T I just want to say they were really awesome with me and my time there. Thank you so much lady's for everything.

Response from the ownerInvalid relative date format:
Thank you so much for taking the time to share your experience! We are so happy to hear that Heather A, Heather D, and Anna T made such a positive impact on your care. It’s wonderful to know they provided you with the support and kindness you needed during your outpatient surgery. We’ll be sure to pass along your kind words to them. Wishing you a smooth and speedy recovery!
Barbara Gilliland
4 months ago
5

Had an unexpected visit to Dekalb Regional in Fort Payne Alabama was pleasantly surprised by the staff. Our nurse Riley on the third floor was kind, friendly, anxious to support the needs at hand. Shortly after her superior came in as well to check in and the good feeling a person gets when they know the staff has the patients needs as top priority really is comforting. I am very grateful for the staff and all the hard work that took place during our visit. Thank you

Response from the ownerInvalid relative date format:
Thank you so much for taking the time to share your positive experience! We are thrilled to hear that Riley and the rest of the staff made such a positive impact during your visit. Providing compassionate and attentive care is our top priority, and it’s wonderful to know that our team was able to meet your needs. We truly appreciate your kind words and will be sure to pass them along to Riley and her team. Thanks again for trusting us with your care!
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