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DeKalb Regional Medical Center

200 Medical Center Drive Sw Fort Payne, AL 35968
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DeKalb Regional Medical Center AL 35968

About DeKalb Regional Medical Center

DeKalb Regional Medical Center, located in Fort Payne, Alabama is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Specialty rehab programs at DeKalb Regional Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 134
Number of Available Beds

Latest Reviews

christy patterson
2 weeks ago on Google
1
Bad experiences. Both of my grandchildren one was a few months old they waited three hours and never got seen. So they left and took her to her doctor she needed a breathing treatment and had bronchitis. My grandson was running a high fever and had been throwing up and they waited two hours and was never seen so they left a different time and had to take him to another hospital just to be seen.
Response from the owner1 week ago
We’re very sorry to hear about your family’s experience. Waiting while your grandchildren were sick must have been very stressful. We’ve shared your feedback with our ER leadership and would like to follow up directly—please reach out to our Patient Experience team at patient.experience@drmcnet.org
kambre pierce
4 weeks ago on Google
1
Me and my wife are both 23 years old and decided to have our first child here Tuesday. The nurses and the ob were outstanding all except for one charge nurse named Garrett. We were in a room with my parents and her parents and grandparents, this guy comes in with a smirk and asks my wife " are you okay with these people being in here" , naturally she says yes, he then proceeds to tell us our baby tested positive for something I wont say on here but it was very personal and says that Huntsville is on the way to take the baby, smiling and chuckling while he says it, doesn't answer any questions and leaves. We were mortified at what he said and he just left us there not knowing what to do, he is outright unprofessional and I expressed that I didn't want him to come back near us and later I when the other hospital got there he was there touching our baby this hospital has no courtesy for there patients and there outright unprofessional and we will not be back, PS the baby never tested positive for ANYTHING.
Response from the owner1 week ago
We are very sorry to hear about your recent experience. This has been shared with our nursing leadership for review. We take concerns like yours seriously and would like the opportunity to discuss this with you directly. Please reach out to our Patient Experience team at patient.experience@drmcnet.org so we can learn more and address your concerns appropriately.
D B
1 month ago on Google
1
I was in there for 24 hrs. The whole time they never brought me any of my regular daily meds tho I was told they would bring them three times. Now mind you I was in there for a bit with very high blood pressure and for 24 hrs never received any blood pressure meds. They did not give me any medications that I am supposed to take every day twice a day. I would never recommend this hospital for that reason. If I could give no stars I would. It's not that they were "too busy". My husband waddled by the nurses station several times and they were all scrolling on they phones laughing and talking
Response from the owner1 week ago
We are very sorry to hear about your experience and the concerns you’ve shared regarding your care. This feedback has been shared with nursing leadership for review. Please reach out to our Patient Experience team at patient.experience@drmcnet.org so we can speak with you directly and address your concerns.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Darrell Blaylock, MHA, MPA

President

Steven Smith

Chief Financial Officer

Bobby Scott, MMHC, BSN, RN

Chief Nursing Officer

Amber Morris

Executive Director of Physician Practices

Megan Harbin, MHA

Marketing Director

Contact Information

Building icon

200 Medical Center Drive Sw
Fort Payne, AL 35968

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Fort Payne

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Reviews of DeKalb Regional Medical Center

2.9/5 (263 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (263 reviews)
christy patterson
2 weeks ago
1

Bad experiences. Both of my grandchildren one was a few months old they waited three hours and never got seen. So they left and took her to her doctor she needed a breathing treatment and had bronchitis. My grandson was running a high fever and had been throwing up and they waited two hours and was never seen so they left a different time and had to take him to another hospital just to be seen.

Response from the owner
We’re very sorry to hear about your family’s experience. Waiting while your grandchildren were sick must have been very stressful. We’ve shared your feedback with our ER leadership and would like to follow up directly—please reach out to our Patient Experience team at patient.experience@drmcnet.org
kambre pierce
4 weeks ago
1

Me and my wife are both 23 years old and decided to have our first child here Tuesday. The nurses and the ob were outstanding all except for one charge nurse named Garrett. We were in a room with my parents and her parents and grandparents, this guy comes in with a smirk and asks my wife " are you okay with these people being in here" , naturally she says yes, he then proceeds to tell us our baby tested positive for something I wont say on here but it was very personal and says that Huntsville is on the way to take the baby, smiling and chuckling while he says it, doesn't answer any questions and leaves. We were mortified at what he said and he just left us there not knowing what to do, he is outright unprofessional and I expressed that I didn't want him to come back near us and later I when the other hospital got there he was there touching our baby this hospital has no courtesy for there patients and there outright unprofessional and we will not be back, PS the baby never tested positive for ANYTHING.

Response from the owner
We are very sorry to hear about your recent experience. This has been shared with our nursing leadership for review. We take concerns like yours seriously and would like the opportunity to discuss this with you directly. Please reach out to our Patient Experience team at patient.experience@drmcnet.org so we can learn more and address your concerns appropriately.
D B
1 month ago
1

I was in there for 24 hrs. The whole time they never brought me any of my regular daily meds tho I was told they would bring them three times. Now mind you I was in there for a bit with very high blood pressure and for 24 hrs never received any blood pressure meds. They did not give me any medications that I am supposed to take every day twice a day. I would never recommend this hospital for that reason. If I could give no stars I would. It's not that they were "too busy". My husband waddled by the nurses station several times and they were all scrolling on they phones laughing and talking

Response from the owner
We are very sorry to hear about your experience and the concerns you’ve shared regarding your care. This feedback has been shared with nursing leadership for review. Please reach out to our Patient Experience team at patient.experience@drmcnet.org so we can speak with you directly and address your concerns.
Jeff D
1 month ago
1

Had an outpatient procedure done. Appointment at 9 show up 15 minutes early. Sit till 9:35 just to get registered only one person registering people. Every now and again someone would step in and help. Hospital says get here 15 minutes early!! Why to sit longer and wait? Second bad experience here!!! ER outpatient needs help!!!!! First time I come see er doc. Get told I need to stretch my shoulder. That's it. Come to find out. Full slap tear partial rotator cuff tear and now possible bulged disc. I don't think stretching is gonna help smh.

Tammy Pike
1 month ago
5

My mother in law was brought from the nursing home to the ER after falling and hitting her head. The ER was very quick to get her into CT scan. The nurse and Dr. Thomas were very kind and informative. We were given results and she was transported back to the nursing home in a very timely manner.

Response from the owner
Thank you for your review! We're happy to hear that Dr. Thomas and our team provided kind and informative care during your mother-in-law's visit.
Linda Haney
1 month ago
2

I hame new to Alabama, Fort Payne, and have had several medical problems. I have been in pain since March, and to ER 8 times, each time I went, I would get a different on call doctor, and they would want imaging, or test done, and would prescribe a new medication for me! I have 11 bottles sitting here now. I had gallbladder surgery, and and that got my anxiety up! So far the medical bill is $59,000, thankful I have good insurance. I was in ER Sunday, waiting for 4 hours to be treated, then I went back Tuesday with chronic pain, I waited 4 1/2 hours, and was never examined!!I went to the window, and told the woman there, that it is pathetic that I had to wait that long in horrible pain. I visited with other people , and they were verbally upset, and we saw 4 different people leave, they had enough of the waiting. Now they treat me as I am a hypochondriac, I am almost 80 years old, and they treat me as if I am there to get drugs, I have never abused any drugs, never even smoked pot, I will have to drive to Chattanooga to the Er. Hopefully they are there to help the patient!!

Response from the owner
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you’ve faced and the pain you’ve been experiencing. We understand how frustrating long wait times and multiple ER visits can be, especially when you are not feeling well. Your concerns are important to us, and we take your feedback very seriously.

We would like the opportunity to learn more about your visits and see how we can help. If you’re willing, please contact our patient experience team at patient.experience@drmcnet.org so we can discuss your experience and work to improve your care.

Thank you for bringing this to our attention, and we wish you comfort and healing.
Laila Orr
1 month ago
5

Best labor and delivery crew 🥰🥰🥰 I would just like to thank Dr patrick along with nurse Daniel , Makayla and Chandra!!! Y’all made my delivery smooth and easy and made me very comfortable and encouraged me when I felt like I could not do it. I just want to say thank you again 💕💕

Response from the owner
Thank you so much for your kind words! We’re thrilled to hear that Dr. Patrick, Daniel, Makayla, and Chandra helped make your delivery experience smooth and encouraging. Our labor and delivery team is passionate about providing comfort and support during such a special moment, and your gratitude means the world to them. Congratulations on your new arrival, and thank you for choosing DeKalb Regional Medical Center to be part of this amazing journey!
karen heiser
2 months ago
5

I had a very good experience in the outpatient department. The nurses Shandalyn and Penny were professional and compassionate. Thank you

KKgemini
2 months ago
1

Angelia Graham
2 months ago
5

Had my 3rd baby. Staff was phenomenal! I want to recognize nurses McKenna M, Heather A, and Virginia D! Also want to recognize Lora M the anesthesiologist! I was a nervous wreck before my c section and these ladies went above and beyond to make me feel safe and cared for!! They deserve all the credit in the world!!

Response from the owner
Thank you so much for your kind words and for taking the time to share your experience. Congratulations on the birth of your third baby! We’re thrilled to hear that McKenna, Heather, Virginia, and Lora helped make your delivery a positive and comforting experience. We’re proud to have such compassionate and dedicated team members, and we’ll be sure to pass along your appreciation to them. Wishing you and your growing family all the best! 💙
Rebekah Patterson
3 months ago
3

John is an amazing RN and is truly caring my mother is in for surgery and was very kind however if you schedule with doctor estor make sure you know the exact time of surgery. He told us to be here at 9am and wasn't event taken in for surgery I until 2:45pm. Apparently she was the last patient of the day! Would've have been a nice thing to know before waking up at 5 to make it on time 🤣 the nurses are very kind here. Some other just look like they wanna jump out the window. Mixed reviews on this place. And “estor” apparently does this to all his patients based off the talk the nurses were going on about. Hope you get your schedule right next time.

Response from the owner
Thank you for taking the time to share your feedback. We're so glad to hear that John provided excellent care and helped make your mother’s experience more positive. We understand how frustrating it can be to wait, especially on such an important day, and we apologize for the extended delay and any lack of communication around the schedule.

Surgical times can sometimes shift due to unforeseen circumstances, but we recognize how important it is to keep our patients and families informed throughout the process. Your comments will be shared with the appropriate teams so we can work on improving communication and overall experience. We truly appreciate your honesty and hope your mother is recovering well.
Alden Burke
3 months ago
1

Discharges actively sick individuals who are still displaying symptoms, with no explanation as to why besides “they need the room” when half of the ER was empty. Didn’t release with paperwork explaining lab work or prescription, we had to ask for both. Refused to continue care when asked and told us to find another hospital if we wanted.

Response from the owner
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating and concerning this must have been. Your feedback will be shared with the appropriate leadership team for review. If you are willing, please contact our Patient Experience team at patient.experience@drmcnet.org so we can look into your concerns in more detail and follow up appropriately. We appreciate the opportunity to learn and improve.
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