Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

DeKalb Regional Medical Center

200 Medical Center Drive Sw Fort Payne, AL 35968
Claim Profile
DeKalb Regional Medical Center AL 35968

About DeKalb Regional Medical Center

DeKalb Regional Medical Center, located in Fort Payne, Alabama is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Specialty rehab programs at DeKalb Regional Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 134
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Diondre Hill
1 month ago on Google
1
The worst hospital ever you’ll be in here all day and they won’t help for nothing somebody need to shut this place down 💯
None OfUrBusiness
1 month ago on Google
1
Sat in waiting room for 5 hours, then was brought back to a 3-bay shared room……no nurse stopped by nor did the physician. Just left me waiting for 3 hours in pain, nothing communicated nor any semblance of care or compassion all while the staff was down the hall having a loud conversation.
Response from the owner2 weeks ago
We’re very sorry to hear about your recent experience. Your feedback has been shared with our clinical leadership so we can address these concerns with our team. Thank you for bringing this to our attention.
Rema Pinnell
1 month ago on Google
1
I went in to emergency by ambulance after having total knee replacement the day before. They left me on a gurney three hours while I cried in pain the whole time. No one ever even speaking to me. When finally got to room after paramedics cleaned me a room they never came to check on me. Ended up leaving and going home to wait on doctor's office to open. Worst care ever given I will be contacting hospital administrator. They absolutely fo not care. Look at their we are sorry to responses to reviews. Contact us so we can help better serve. NO how about you contact us to see how we are doing. Absolutely pathetic for a hospital. Next review the local news
Response from the owner2 weeks ago
We are truly sorry to hear about your experience following your recent surgery. What you described does not reflect the level of care and compassion we expect for our patients. Your feedback has been shared directly with our leadership team for review and follow-up with staff. We take your concerns seriously and will use them to improve communication and responsiveness. Thank you for bringing this to our attention.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.4 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Darrell Blaylock, MHA, MPA

President

Steven Smith

Chief Financial Officer

Bobby Scott, MMHC, BSN, RN

Chief Nursing Officer

Amber Morris

Executive Director of Physician Practices

Megan Harbin, MHA

Marketing Director

Contact Information

Building icon

200 Medical Center Drive Sw
Fort Payne, AL 35968

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Fort Payne

Left arrow icon Back to AL

Reviews of DeKalb Regional Medical Center

2.8/5 (267 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
109
4
12
3
6
2
9
1
132

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (267 reviews)
Mom of 3 Boys
1 week ago
1

I talked to the front desk checking in & paying co pay more than anyone else! Charged $4600 to pee in a cup and receive 2 doses of pain med for a kidney stone. Told Dr what I thought it was & he was like ok that’s it. No scans/tests to see if I could pass it. So 2 days later I had to pay ANOTHER co pay to another place & have scans. Had 10mm & 8mm stones that could not pass & had surgery. They should’ve kept that failing grade a few months back. I WILL NEVER GO BACK!!

Jane Norton
3 weeks ago
5

Diondre Hill
1 month ago
1

The worst hospital ever you’ll be in here all day and they won’t help for nothing somebody need to shut this place down 💯

None OfUrBusiness
1 month ago
1

Sat in waiting room for 5 hours, then was brought back to a 3-bay shared room……no nurse stopped by nor did the physician. Just left me waiting for 3 hours in pain, nothing communicated nor any semblance of care or compassion all while the staff was down the hall having a loud conversation.

Response from the owner
We’re very sorry to hear about your recent experience. Your feedback has been shared with our clinical leadership so we can address these concerns with our team. Thank you for bringing this to our attention.
Rema Pinnell
1 month ago
1

I went in to emergency by ambulance after having total knee replacement the day before. They left me on a gurney three hours while I cried in pain the whole time. No one ever even speaking to me. When finally got to room after paramedics cleaned me a room they never came to check on me. Ended up leaving and going home to wait on doctor's office to open. Worst care ever given I will be contacting hospital administrator. They absolutely fo not care. Look at their we are sorry to responses to reviews. Contact us so we can help better serve. NO how about you contact us to see how we are doing. Absolutely pathetic for a hospital. Next review the local news

Response from the owner
We are truly sorry to hear about your experience following your recent surgery. What you described does not reflect the level of care and compassion we expect for our patients. Your feedback has been shared directly with our leadership team for review and follow-up with staff. We take your concerns seriously and will use them to improve communication and responsiveness. Thank you for bringing this to our attention.
Linda Haney
1 month ago
2

I hame new to Alabama, Fort Payne, and have had several medical problems. I have been in pain since March, and to ER 8 times, each time I went, I would get a different on call doctor, and they would want imaging, or test done, and would prescribe a new medication for me! I have 11 bottles sitting here now. I had gallbladder surgery, and and that got my anxiety up! So far the medical bill is $59,000, thankful I have good insurance. I was in ER Sunday, waiting for 4 hours to be treated, then I went back Tuesday with chronic pain, I waited 4 1/2 hours, and was never examined!!I went to the window, and told the woman there, that it is pathetic that I had to wait that long in horrible pain. I visited with other people , and they were verbally upset, and we saw 4 different people leave, they had enough of the waiting. Now they treat me as I am a hypochondriac, I am almost 80 years old, and they treat me as if I am there to get drugs, I have never abused any drugs, never even smoked pot, I will have to drive to Chattanooga to the Er. Hopefully they are there to help the patient!! Update! Here I am on Sept 7 at 2:30 am, no sleep because still in terrible pain, I. Have been to ER again several more times, and no relief. It is sad when you are 80 years old old,and can not get a pain med , because it would be a controlled substance , just take Ibp tell me! I have low kidney function and not supposed to take many.. Every time I go to ER, I get a different on call Doctor, with a different diagnosis, than the last one. Some one with medical knowledge, needs to review my chart, and talk to me. I’m begging someone to help me. .

Response from the owner
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you’ve faced and the pain you’ve been experiencing. We understand how frustrating long wait times and multiple ER visits can be, especially when you are not feeling well. Your concerns are important to us, and we take your feedback very seriously.

We would like the opportunity to learn more about your visits and see how we can help. If you’re willing, please contact our patient experience team at patient.experience@drmcnet.org so we can discuss your experience and work to improve your care.

Thank you for bringing this to our attention, and we wish you comfort and healing.
christy patterson
2 months ago
1

Bad experiences. Both of my grandchildren one was a few months old they waited three hours and never got seen. So they left and took her to her doctor she needed a breathing treatment and had bronchitis. My grandson was running a high fever and had been throwing up and they waited two hours and was never seen so they left a different time and had to take him to another hospital just to be seen.

Response from the owner
We’re very sorry to hear about your family’s experience. Waiting while your grandchildren were sick must have been very stressful. We’ve shared your feedback with our ER leadership and would like to follow up directly—please reach out to our Patient Experience team at patient.experience@drmcnet.org
kambre pierce
2 months ago
1

Me and my wife are both 23 years old and decided to have our first child here Tuesday. The nurses and the ob were outstanding all except for one charge nurse named Garrett. We were in a room with my parents and her parents and grandparents, this guy comes in with a smirk and asks my wife " are you okay with these people being in here" , naturally she says yes, he then proceeds to tell us our baby tested positive for something I wont say on here but it was very personal and says that Huntsville is on the way to take the baby, smiling and chuckling while he says it, doesn't answer any questions and leaves. We were mortified at what he said and he just left us there not knowing what to do, he is outright unprofessional and I expressed that I didn't want him to come back near us and later I when the other hospital got there he was there touching our baby this hospital has no courtesy for there patients and there outright unprofessional and we will not be back, PS the baby never tested positive for ANYTHING.

Response from the owner
We are very sorry to hear about your recent experience. This has been shared with our nursing leadership for review. We take concerns like yours seriously and would like the opportunity to discuss this with you directly. Please reach out to our Patient Experience team at patient.experience@drmcnet.org so we can learn more and address your concerns appropriately.
D B
2 months ago
1

I was in there for 24 hrs. The whole time they never brought me any of my regular daily meds tho I was told they would bring them three times. Now mind you I was in there for a bit with very high blood pressure and for 24 hrs never received any blood pressure meds. They did not give me any medications that I am supposed to take every day twice a day. I would never recommend this hospital for that reason. If I could give no stars I would. It's not that they were "too busy". My husband waddled by the nurses station several times and they were all scrolling on they phones laughing and talking

Response from the owner
We are very sorry to hear about your experience and the concerns you’ve shared regarding your care. This feedback has been shared with nursing leadership for review. Please reach out to our Patient Experience team at patient.experience@drmcnet.org so we can speak with you directly and address your concerns.
Jeff D
2 months ago
1

Had an outpatient procedure done. Appointment at 9 show up 15 minutes early. Sit till 9:35 just to get registered only one person registering people. Every now and again someone would step in and help. Hospital says get here 15 minutes early!! Why to sit longer and wait? Second bad experience here!!! ER outpatient needs help!!!!! First time I come see er doc. Get told I need to stretch my shoulder. That's it. Come to find out. Full slap tear partial rotator cuff tear and now possible bulged disc. I don't think stretching is gonna help smh.

Tammy Pike
2 months ago
5

My mother in law was brought from the nursing home to the ER after falling and hitting her head. The ER was very quick to get her into CT scan. The nurse and Dr. Thomas were very kind and informative. We were given results and she was transported back to the nursing home in a very timely manner.

Response from the owner
Thank you for your review! We're happy to hear that Dr. Thomas and our team provided kind and informative care during your mother-in-law's visit.
Laila Orr
3 months ago
5

Best labor and delivery crew 🥰🥰🥰 I would just like to thank Dr patrick along with nurse Daniel , Makayla and Chandra!!! Y’all made my delivery smooth and easy and made me very comfortable and encouraged me when I felt like I could not do it. I just want to say thank you again 💕💕

Response from the owner
Thank you so much for your kind words! We’re thrilled to hear that Dr. Patrick, Daniel, Makayla, and Chandra helped make your delivery experience smooth and encouraging. Our labor and delivery team is passionate about providing comfort and support during such a special moment, and your gratitude means the world to them. Congratulations on your new arrival, and thank you for choosing DeKalb Regional Medical Center to be part of this amazing journey!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for DeKalb Regional Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline