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Dimock Health Center

45 Dimock Street
Boston, MA 02119
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Dimock Community Health Center MA 2119

About Dimock Health Center

This rehab actually has cool historic roots. It opened in 1862 as the New England for Women and Children which was only the second hospital in the country operated for women by women. The US’s first black nurse studied here, too, in 1879. The health center it houses today is continuing that legacy of bringing equity of care to all who need it. Clients do mention that there can be issues with communication and scheduling, though. It’s not perfect, but it’s making strides.

The rehab helps people of all ages, even kids who have behavioral health needs. The substance abuse treatment program has just about every level of care because they recognize that people have different needs at different times in their recovery. There’s an inpatient detox center so you can launch your recovery under the safe supervision of specialists. There are also multiple residential programs for men and for women and children, and outpatient treatment. The programs focus on counseling along with medications for withdrawal and case management.

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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 39
Number of Available Beds

Latest Reviews

mary l
3 months ago on Google
2
I needed to return my eyeglasses. Twice I went there to bring the to the optical shop, both times it was closed, because the woman was out sick. No one covering. I take the ride there. I have called and was on hold for 20 minutes. Called back again and was put on hold. What i had asked, is the optical shop open. If it’s not going to be open on its regular days. Put a notice on you web page. I wanted to update this review. I was contacted by the staff at Dimock. And also got to talk with DR, Pogue. It all went very well. My glasses will be fixed. And I understand their situation better. I appreciate them getting back to me. Communication is a good thing. Mary
Response from the owner1 month ago
Mary, I'm sorry to hear about this experience with the optical shop and would like to learn more. Can you send an email to info@dimock.org with your name and phone number so we can follow up with you?
Marina Gonzalez
3 months ago on Google
5
Un personal muy atento y competente, pero en casi 6 años que tengo en esa clínica cada vez que voy es un doctor diferente que me atiende
Cheryl Jones
3 months ago on Google
3
I've been a patient for 60 years. So disappointed with the changes. They don't inform when PCP leaves, so it's difficult to get Rx Refills. They stopped hiring Black support staff 20 years ago. Complaints go nowhere. Who's the CEO, Board of Directors? Why can't they retain MDs?
Response from the owner1 month ago
Cheryl, I'm sorry to hear about this experience and would like to learn more. Can you send an email to info@dimock.org with your name and phone number so we can follow up with you?
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

They provide outpatient services for adults recovering from substance use disorders. Masters Level Clinicians, Licensed Social Workers, Psychiatrists, and a Psychologist form the programs’ clinical team which helps clients fully regain their lives and their well-being. Together, they help clients become fully engaged with the issues confronting them, providing them with the tools that support their ongoing recovery journey.

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Dr. Charles Anderson

President & CEO

Allie Barrios, JD

Director of Compliance and Risk Management

Stephanie Browne

Chief People Officer

Jocelyn Gilman

Chief Development Officer

Stephen O’Halloran

Chief Information Officer

Marisol Rosario

Chief Operations Officer

Dr. Monera Wong

Chief Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

45 Dimock Street
Boston, MA 02119

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Reviews of Dimock Health Center

4.1/5 (533 reviews)
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Reviews

4

I participated in one of the programs of Dimock Community Health Center and it truly was a challenge for me, the road to recovery is not easy but in this place they were sincerely interested in me and thanks to the constant support I received from them I was able to achieve ... Read More

Reviewed on 12/21/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (532 reviews)
Mariah Matz
2 weeks ago
5

theresa b
3 weeks ago
1

Mostly good doctors, absolute garbage administrative and clerical staff. My family and I have been patients at Dimock for primary care, pediatrics, opthalmology, mental health and dental at various points in the past. I left Dimock one specialty at a time for more consistent care, shorter wait times (to get an appointment and to be seen), professional and respectful staff, and less turnover. One primary care doctor ignored obvious symptoms to provide a wildly incorrect diagnosis which could have life threatening consequences. Fortunately, she's no longer there, but luckily, neither are we. The last hold out for me was dental. Although I really liked my dentist and the hygienists, the front desk left A LOT to be desired. Rude, dismissive, ineffective and extremely poor communication and follow up. It's ridiculous patients must wait 5 months for a 10 min 'checkup', only have to wait another 5-6 months if you need additional treatments, then 7+ months for a routine cleaning, especially when you're supposed to see your dentist every six months! No ma'am! There are other, better medical practices out there.

Response from the owner
Thank you for taking the time to share your feedback, Theresa. We understand that the experiences you described are frustrating, and we want you to know that we’re continually working to improve wait times, communication, and patient experience across all of our services.

We would welcome the opportunity to learn more and address your concerns directly. If you feel comfortable, please reach out to us at info@dimock.org with your name and phone number so a member of our team can follow up with you.

We truly appreciate your feedback and wish you all the best.
mary l
3 months ago
2

I needed to return my eyeglasses. Twice I went there to bring the to the optical shop, both times it was closed, because the woman was out sick. No one covering. I take the ride there. I have called and was on hold for 20 minutes. Called back again and was put on hold. What i had asked, is the optical shop open. If it’s not going to be open on its regular days. Put a notice on you web page. I wanted to update this review. I was contacted by the staff at Dimock. And also got to talk with DR, Pogue. It all went very well. My glasses will be fixed. And I understand their situation better. I appreciate them getting back to me. Communication is a good thing. Mary

Response from the owner
Mary, I'm sorry to hear about this experience with the optical shop and would like to learn more. Can you send an email to info@dimock.org with your name and phone number so we can follow up with you?
Marina Gonzalez
3 months ago
5

Un personal muy atento y competente, pero en casi 6 años que tengo en esa clínica cada vez que voy es un doctor diferente que me atiende

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