Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

ProMedica Flower Hospital

5200 Harroun Road Sylvania, OH 43560
Claim Profile
ProMedica Flower Hospital OH 43560

About ProMedica Flower Hospital

ProMedica Flower Hospital, located in Sylvania, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at ProMedica Flower Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Facility Overview

Bed icon 315
Number of Available Beds

Latest Reviews

Charles Richey
2 months ago on Google
1
After reading that Flower hospital doesn't respond to many concerns about patients in reviews, that doesn't surprise me at all !I trying to voice my concerns, l was passed from one person to another, each telling me someone else was supposed to handle this type of situation .Still waiting for returned call backs weeks later !I have a degenerative progressive ,which has reduced my limbs to little to no function. I have to be dressed, fed, bathed, and toileted by my wife .After no response or interest with my concerns after several weeks, l decided to contact The Ohio Department of Health & Ohio Board of Nursing, both that answered the phone immediately and encouraged me to file a written complaints.As a severely handicapped individual l also contacted the organization of the A.D.A. Americans with Disability Act.In describing the several experiences l had during my 4 days at Promedica Flower Hospital , the counselor suggested that these acts would probably be considered to be viewed as Nursing incompetence ,neglect, & abuse.All three agencies were sent written details describing the circumstances and will be reviewed by their agencies to determine what actions may be taken .
Anne Richey
2 months ago on Google
1
Rather than using a lift device on my handicapped husband, five staff members tried to lift him out of his wheelchair onto a table and ended up dropping him. He's out of the hospital and still dealing with pain. In fairness, 2 of his RN's were great, but the initial incident left us deciding to NEVER go back.
Response from the owner2 months ago
We would like the opportunity to address your concerns. Please reach out to us directly at (567) 585-0400 when you have a chance. Thank you, and we look forward to hearing from you.
Don Harris
2 months ago on Google
1
I'm following up after posting a negative review of Flower Hospital's emergency room. The hospital left a response to my review stating they would like the opportunity to discuss the problems with our visit. I have now left 2 messages on a recording stating they would get right back to me. They have not returned my calls. Imagine that. Their damage control is just as incompetent as their ER response. Promedica, you have failed again.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in Ohio may occur in individual, group, or family sessions. It involves focusing on specific thought and behavior problems. Participants learn coping techniques and are asked to practice them as homework between sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy helps with detox and drug rehab treatment in Ohio. This treatment gives you the skills you need to develop healthy eating habits, which help you recover more quickly and maintain long term sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff

Darrell Wachowiak

President

Kent Bishop

Chief Medical Officer

Ondrea Williams

Chief Nursing Officer

Julie Yaroch, DO

Senior Vice President

Contact Information

Phone icon (419) 824-1444
Building icon

5200 Harroun Road
Sylvania, OH 43560

Rehab in Cities Near Sylvania

Left arrow iconBack to OH

Reviews of ProMedica Flower Hospital

3.2/5 (100 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
142
4
23
3
7
2
11
1
109

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (100 reviews)
Virginia Rogers
1 week ago
5

Very kind, attentive, professional employees, nurses and the Doctor of course Dr. Andrew's. Thank you all 😊

Response from the ownerInvalid relative date format:
Hello Virginia, thank you for your kind words and this wonderful review!
Joe Grady
1 week ago
1

Absolutely horrible. Took and employee there with a deep cut over eye from a work injury. Checked in at 1:30 to and being discharged now. 6 hrs. Thank God it was not a heart attack or he was bleeding out. WORST emergency room. Rude folks at the window, sit down we have your name, we have no rooms. What the hell are you then, NOT and EMERGENCY location.

Response from the ownerInvalid relative date format:
We would like the opportunity to address your concerns. Please reach out to us directly at (567) 585-0400 when you have a chance. Thank you, and we look forward to hearing from you.
Courtney Martin
1 month ago
1

I went to there and they told me i had room then they gave it to someone else so i had to share a room with other person and that persons very rude i asked them if was ok that my husband stayed and they yes now mind i am share a room with other person she started going off and she said how she didn't feel comfortable with my husband being there my husband was very respectful and said nothing but the things she said about me and my husband was disrespectful so she called in the doctor and explained what was going on now mind you 3 different people were ok with my husband staying night and then to get told they dont allow visitors to stay overnight when sharing a room so i signed my self out and will go some where else. I was very upset.

Response from the ownerInvalid relative date format:
We would like the opportunity to make this up to you. Please contact our Patient Experience team at (567) 585-0400 so we can make your experience a positive one.
Amy
1 month ago
1

It's really sad when ur child comes in with organ failure...and they let the junkies who complain for pain meds go before elderly who are bleeding all out in the lobby !! There attention to who's more severely injured needs to be fixed and just because u have family working in the er means that they get to skip the line !!!!! Never will I come back .....watched the staff play on there phones more than helping patients !!!!! The security is a joke the girl doing security was trying to catch a date with every man that came in alone !!!!! Decided who she let walk past the medal detectors.......can't belive this is what flower hospital had come to don't go here for fair treatment

Response from the ownerInvalid relative date format:
Please reach out to our Patient Experience team at (567) 585-0400 so we may assist you in moving forward towards a resolution.
Cartier Hill
1 month ago
1

Nobody wants a room full of externs or people in training in the room while they’re in pain . It’s very invading and annoying . I couldn’t even be transparent with the dr because there were people following him around . Very annoying

Response from the ownerInvalid relative date format:
We'd like the opportunity to discuss this with you. Please reach out to a member of our Patient Experience team at (567) 585-0400 at your earliest convenience to discuss how we can turn your experience into a positive one.
Charles Richey
2 months ago
1

After reading that Flower hospital doesn't respond to many concerns about patients in reviews, that doesn't surprise me at all ! I trying to voice my concerns, l was passed from one person to another, each telling me someone else was supposed to handle this type of situation .Still waiting for returned call backs weeks later ! I have a degenerative progressive ,which has reduced my limbs to little to no function. I have to be dressed, fed, bathed, and toileted by my wife . After no response or interest with my concerns after several weeks, l decided to contact The Ohio Department of Health & Ohio Board of Nursing, both that answered the phone immediately and encouraged me to file a written complaints. As a severely handicapped individual l also contacted the organization of the A.D.A. Americans with Disability Act. In describing the several experiences l had during my 4 days at Promedica Flower Hospital , the counselor suggested that these acts would probably be considered to be viewed as Nursing incompetence ,neglect, & abuse. All three agencies were sent written details describing the circumstances and will be reviewed by their agencies to determine what actions may be taken .

Anne Richey
2 months ago
1

Rather than using a lift device on my handicapped husband, five staff members tried to lift him out of his wheelchair onto a table and ended up dropping him. He's out of the hospital and still dealing with pain. In fairness, 2 of his RN's were great, but the initial incident left us deciding to NEVER go back.

Response from the ownerInvalid relative date format:
We would like the opportunity to address your concerns. Please reach out to us directly at (567) 585-0400 when you have a chance. Thank you, and we look forward to hearing from you.
Haley Lyn
2 months ago
1

Response from the owner2 months ago
We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Patient Experience team at (567) 585-0400 at your earliest convenience.
Sheila Handy
2 months ago
1

Response from the owner7 months ago
We would like to have a better understanding about your experience. Please reach out to a member of our Patient Experience team at (567) 585-0400 at your earliest convenience and we will do our best to resolve this with you.
Don Harris
2 months ago
1

I'm following up after posting a negative review of Flower Hospital's emergency room. The hospital left a response to my review stating they would like the opportunity to discuss the problems with our visit. I have now left 2 messages on a recording stating they would get right back to me. They have not returned my calls. Imagine that. Their damage control is just as incompetent as their ER response. Promedica, you have failed again.

Response from the ownerInvalid relative date format:
We apologize for the difficulty in reaching us and understand your frustration. We appreciate your feedback and suggest following up directly with our healthcare office to address your concerns.
Jay Price
3 months ago
1

I'm in the flower hospital for mental health issues. As soon as I get in here. I'm being treated like an inmate. Change out of my clothes. In the guest sign in room. Took all my clothes. To somewhere. Locked in a room in the ER. No TV no nothing. Have to give blood. And all other types of tests. Just to go upstairs. Ridiculous.

Response from the ownerInvalid relative date format:
We would like the opportunity to address your concerns. Please reach out to us directly at (567) 585-0400 when you have a chance. Thank you, and we look forward to hearing from you.
UPC Ren
3 months ago
1

Response from the owner3 months ago
We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Patient Experience team at (567) 585-0400 at your earliest convenience.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for ProMedica Flower Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

VANTAGE Aging – Behavioral Health Solutions
Akron, OH (330) 253-4597

VANTAGE Aging – Behavioral Health Solutions

VANTAGE Aging is a nonprofit organization that addresses the needs of older ... read more.
VA Northeast Ohio Healthcare System – Canton VA Outpatient Clinic
Canton, OH (330) 489-4600

VA Northeast Ohio Healthcare System – Canton VA Outpatient Clinic

VA Northeast Ohio Healthcare System - Canton VA Outpatient Clinic is an outp... read more.
Stanton Villa
New Lexington, OH (740) 342-0616

Stanton Villa

Perry Behavioral Health Choices - Stanton Villa offers a residential treatme... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline