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UConnectCare Behavioral Health Services

430 East Main Street
Batavia, NY 14020
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GCASA NY 14020

About UConnectCare Behavioral Health Services

The bulk of UConnectCare’s outpatient treatment is counseling where you’ll work through issues that play a part in addiction along with learning more about addiction and learning skills to prevent relapse. If you have opioid addiction, this rehab has an outpatient methadone clinic, where they offer methadone to help reduce your cravings.

Clients have mentioned that this treatment center is especially good at personalizing each person’s treatment and understanding that the same things don’t work for everyone. Specifically, while they introduce you to 12 Step programs they don’t force them on you and they present plenty of alternative ways to stay sober.

I also noticed that, unlike most rehabs, this treatment center doesn’t only address drug and alcohol addiction. They can help with gambling addiction too. And they have a family treatment program to make sure that your family is also learning how to cope with your addiction and support your recovery.

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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 37
Number of Available Beds

Latest Reviews

Daniel Kenyon
1 month ago on Google
4
No matter where you end up in recovery, any rehab you join can ultimately work for you if you make it work for you. With this being said, I'm not here to tell you if it's bad or good rehab...I've had both experiences here. But one thing is for certain, this place was an integral part of my success in my own recovery. I owe them that at least. I do want to highlight one thing, more than anything, this was amazing for me and I know it can be for you. Some of the staff and security were amazing. Dustin the security guy was there for me literally since day one. There has been times where past counselors and medical staff have been very useless on what needed to be done, and no matter the situation was I always felt better thanks to Dustin. He took the time to tell me hello and ask how I'm doing or even just passing along shouts of encouragement. And that has been all I needed after such times where maybe the place couldn't help me. But he did. Tom as well. And if you don't think that's such a big deal, they are both a huge part of what is and will be keeping me on the right path. It was a blessing I can take with me forever.
Andrew Malin
2 months ago on Google
1
Maybe 15 percent of employees should be working in recovery they always mumble stuff about how bad addicts are and make me feel like scum if you go against or make them do something they dont want they attack you the dosing girls have a god complex and the security guard is an ex addict who's trying so hard to be apart of the cool crew and will ruin your life if you depend on mat been here over a year never failed or had any problems until after they lied and attacked my wife and I'm sure there will be retaliation for this as well but I'm gonna find the federal way to file complaints maybe enact foias on every employee and see what every one has in there closests and see how they like it.
Melissa
3 months ago on Google
5
When you have gotten to the point where your tired of chasing, having anxiety all the time, waiting for your guy who is “just pulling in”, withdrawals and losing everything and anything that is precious to you.. THIS IS THE PLACE TO GO! The most empathetic, nonjudgmental, caring group of people ever! From the secretary, security, counselors, Dr Barb, Shannon Murphy the list goes on and on. Do you want your life back? Your kids back? Please, you won’t be turned away and you won’t be sorry. They saved my life! Thank you OTP CLINIC you will forever be part of my life story.
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Rehab Score

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7.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

John Bennett

CEO

Kathleen Hodgins

Chief Clinical Officer

Kim Corcoran

HR Director

Liz Riter

Corporate Compliance Director

Leslie Pfalzer

IT & Systems Director

Shannon Ford

Communications & Development Director

Allison Parry-Gurak

Residential Director

Luke Granger

Recovery Services Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Building icon

430 East Main Street
Batavia, NY 14020

Explore Other Centers Near Batavia

Reviews of UConnectCare Behavioral Health Services

3.9/5 (23 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (23 reviews)
Daniel Kenyon
1 month ago
4

No matter where you end up in recovery, any rehab you join can ultimately work for you if you make it work for you. With this being said, I'm not here to tell you if it's bad or good rehab...I've had both experiences here. But one thing is for certain, this place was an integral part of my success in my own recovery. I owe them that at least. I do want to highlight one thing, more than anything, this was amazing for me and I know it can be for you. Some of the staff and security were amazing. Dustin the security guy was there for me literally since day one. There has been times where past counselors and medical staff have been very useless on what needed to be done, and no matter the situation was I always felt better thanks to Dustin. He took the time to tell me hello and ask how I'm doing or even just passing along shouts of encouragement. And that has been all I needed after such times where maybe the place couldn't help me. But he did. Tom as well. And if you don't think that's such a big deal, they are both a huge part of what is and will be keeping me on the right path. It was a blessing I can take with me forever.

Andrew Malin
2 months ago
1

Maybe 15 percent of employees should be working in recovery they always mumble stuff about how bad addicts are and make me feel like scum if you go against or make them do something they dont want they attack you the dosing girls have a god complex and the security guard is an ex addict who's trying so hard to be apart of the cool crew and will ruin your life if you depend on mat been here over a year never failed or had any problems until after they lied and attacked my wife and I'm sure there will be retaliation for this as well but I'm gonna find the federal way to file complaints maybe enact foias on every employee and see what every one has in there closests and see how they like it.

Melissa
3 months ago
5

When you have gotten to the point where your tired of chasing, having anxiety all the time, waiting for your guy who is “just pulling in”, withdrawals and losing everything and anything that is precious to you.. THIS IS THE PLACE TO GO! The most empathetic, nonjudgmental, caring group of people ever! From the secretary, security, counselors, Dr Barb, Shannon Murphy the list goes on and on. Do you want your life back? Your kids back? Please, you won’t be turned away and you won’t be sorry. They saved my life! Thank you OTP CLINIC you will forever be part of my life story.

Connie Barclay
7 months ago
4

Saved my life 3 years ago when I started going. Always feel at home and not like a junkie!!

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