Hallmark Rehabilitation Shawnee Gardens

This is the worse long term care facility I have ever seen. My sister in law is there and she is in hospice for severe protein calorie malnutrition- translation, she is laying in their facility under their care as they have literally watched her starve almost to death. She was 480 lb 3 yrs ago and now she weighs 160 lb. She has gained 8 lb since we came back into the picture. Her husband died March 7 of this year and he was the one acting as her guardian. We had no idea she had been laying in bed in that place being starved to death. When I asked the nurse why she was on hospice, I was told it was because she would not eat. That is not at all true. We have since been there daily to feed her and she will eat whatever you feed her. She will drink when offered a drink. The reality is that because they have not been getting her out of bed, it requires someone to be at the bedside to actually feed her. They are the ones that have let her get to the point where she is too weak to feed herself. She was helping to cook dinner before she went in there and certainly was able to feed herself. She was with us in our care before her husband put her in there. When she was at our house, she was cooking wonderful meals just 2 years before she went there. I have walked into her room and an untouched tray that is not even in her reach and is still covered will be sitting on her bedside table an hour and a half after the meal has been served and then someone will just come in and pick up her tray. Obviously no one there can figure out that when someone is losing mass amounts of weight but will eat when being fed, that person is consistently not being fed. Numbers do not lie, she has been regaining her weight as soon as we began being there daily to feed her ourselves. The administration there is making us go to court in order to move her because they say she cannot make her own decisions. I m sure the real reason they do not want her moved is because they know the next healthcare provider she gets in front of is going to lose it and arm us with the documentation needed to take to the state. She has told us that she wants out of there. My husband came into her crying this week and when he asked her what was wrong, she said they will not help me .I have not even got to the smell of the place. Her entire room more often than not smells strongly of urine and stool. If you are considering this facility for a loved one, I would definitely recommend against it. My sister in law does not have a terminal illness that has caused her to be on hospice, she has just been starved. Prisoners in this country that have committed terrible crimes receive better care than she is receiving. I wish I could give this place negative stars.

Left in a room. First day. No help getting in a bedAfter 6 hours used call button to see what they do and if they provide mealsNo real answer but was brought 2 snack bags of cheeriosMy issue is in have a broken shoulder and it's difficult to walk and cannot be left alone and need assistance to get upDon't come here

My brother was in this rehabilitation center starting mid October until last night November 7, 2024 when they put him out not caring if he made through the night or not! My brother suffers with mental health issues and is a new amputee and lives alone, this is a new life for him! The rehabilitation center discharged him with just a wheelchair and no meds at all but pretended to care if he still had an infection and his overall health in which he was being treated for the last 3 weeks at their facility. The medical transport just dropped off at his apartment late last night, I m not blaming them they were just doing their job! Most rehabilitation centers will discharge with meds to last until the Primary Care Provider sees them (11/13/24 and the knew this). I went to the rehabilitation center 3 times this week to ensure a smooth transition and discharge and to make sure he had everything he needed to survive at home. I stopped by his apartment this morning when the Home Health provider was there who asked about his medication. She was shocked there were no meds at all that he desperately needed. We had to scramble to find someone to write the life saving prescriptions and send them to the nearest pharmacy. The prescriptions antibiotics, insulin and 2 other prescriptions weren t ready until 3:30pm today and can t start them until tomorrow, he went all day without his medication! This is totally unacceptable they don t give a damn about your family members! The Social Worker is a whole hot mess too! I would not recommend this facility to anyone! I will also file a complaint with the Adult Protective Services for abuse and neglect!