This place was the worst rehab I’ve ever been to. Staff does not check up on patients, treat people like trash and kick them to the curb when they want to leave for responsibilities on the outside. They do not give a shit about the patients only about their insurance. DO N ...
About Innovo Detox
Innovo Detox is a Pennsylvania addiction treatment facility in Abbottstown offering medically supervised drug and alcohol detox.
The program treats alcohol, opioid, benzodiazepine, stimulant and polysubstance use alongside cooccurring conditions like trauma, PTSD and depression.
Innovo’s mission centers on comfort focused, compassionate withdrawal management.
Medically Supervised Detox
Innovo’s core specialty is medical detox with 24/7 nursing supervision, direct medical director oversight and same day admission.
MAT, including buprenorphine for opioid withdrawal and medications for alcohol detox.
Sessions blend individual and group therapy with relapse prevention and mindfulness based work.
Patient reviews consistently highlight caring staff, clean private style rooms and quality food.
Trauma Informed Residential Care
Innovo provides residential treatment with a strong focus on trauma, PTSD, mood disorders and anxiety.
Family education and relationship rebuilding are woven into treatment, supporting continuity from stabilization into long term recovery.
Admissions and Access
Innovo Detox serves clients from York, Adams, Lancaster, Dauphin, Montgomery, Chester and Delaware counties.
The facility works with major insurers including Aetna and BlueCross BlueShield with self pay and sliding scale options.
Latest Reviews
If you’re having problems getting off alcohol,drugs whatever it may be. Trust me these people don’t bullshit you when they tell you we got you. They actually mean it. I was there for Alcohol not one time was I uncomfortable I was actually 100% comfortable. Words can’t describe the care you receive. You’re not treated like your an inconvenience. Your called by your name it actually becomes a friendship. You will definitely know they care about you. So do you want someone who ACTUALLY cares about you and it’s not just one person it everybody in the whole innova group. Or you can go to that place to that all you are is just another body and you get the feeling you don’t want to be there no more than they do. So save all the bullshit and drama. Just make your choice innova because I can guarantee the way you walked in the treatment center.. you are going to walk out with your head held high. And definitely be walking out a total different person than you were walking in. Just give a shot and you can thank them later when your times comes to leave and realize exactly how many people actually care for you..
Response from the owner2 weeks ago
Thank you deeply for sharing your experiences and for your kind words about our services at Innovo Detox. We are immensely pleased to learn that you felt comfortable and genuinely cared for during your time with us. It is our mission to ensure every client is supported wholeheartedly, and your feedback motivates us to maintain our high standards of care. Your transformation is truly inspiring, and we are proud to have been a part of your journey. Should you need any further support or just wish to connect, please do not hesitate to reach out. We are wishing you all the best in your continued path to recovery.
My experience here was lovely 🤩 they helped me get through some things especially after losing my brother to gun violence April 19 They was there to help me get through it even though it's still fresh and I've also learned how to love my self and self care I've learned boundaries I've learned how to say no when I supposed to and I know when to say yes. The coping mechanism I've learned I will take into consideration. I LOVE y'all and will miss y'all see y'all in 6 months alumni status I'll be sharing my strengths and hopes as well 💕😘
Response from the owner2 weeks ago
We greatly appreciate your kind words and are so glad to hear you had a positive experience with us. Our team is dedicated to providing support and care, and we are delighted to know that you found our program helpful in your journey of healing and growth. It was our privilege to assist you during such a challenging time, and we are encouraged to see the progress you have made. We eagerly await your return as an alumni and look forward to the valuable contributions you will bring to our community. Until then, we wish you all the best as you continue to nurture your newfound skills and strengths.
*Long review but context is needed/condensed for googles review limits* 0/5⭐
I was admitted to Innovo strictly for voluntary mental health treatment, NOT substance abuse. I only stayed five days—arriving Fri evening, and leaving Wed. While I actively tried to engage—attending groups, completing homework, journaling, and taking medication—the facility created a toxic, controlling, and unsettling environment.
The level of control was shocking. During intake, patients endure invasive strip searches (even squatting/coughing). I was placed on a strict 7-day "blackout period" with zero communication. My phone and items were taken before signing paperwork designating emergency contacts—my sister didn't even know she was listed until today. Even the welcome packet reflects this imbalance: page one is all addiction, page two is the 12-step program, and mental health is barely elaborated on.
After the blackout, you get one monitored 10-minute call per week. Calls are withheld as punishment, even if you miss group due to heavy side effects from medications they prescribed and administered.
Group care was equally concerning. Counselor B (a recovering addict) consistently equated pure mental health struggles to addiction, reframing everything through that lens. Meanwhile, technicians act like glorified babysitters, carrying tablets logging your location to the minute, conducting mandatory 30-minute room checks, and staring at you.
Staff communication was non-existent. During a panic attack, nursing told me, "Oh, you're just detoxing," because nobody informed them I was there solely for mental health.
By Sun, I realized this wasn't the right place and they simply weren't allowing me to leave. When I said I wanted to leave, Technician K gave me attitude and snapped, "No, no, you are not going to AMA." I replied, "Oh, but I am," and she snapped back, "Well, you can't do it tonight because none of the counselors and staff are here... and we don't process that stuff." I said, "I'm fully aware... which is why I'm doing it in the morning."
Later Sun, Counselor B brought me into his office to call my husband and sister, but sat there interrupting and angering my sister, keeping me from speaking freely. Knowing they wouldn't process my discharge, I walked out through an unalarmed door to a gas station. Counselor B lied to my husband claiming techs were driving around searching for me. After I agreed to return, Tech M told my husband they would "make it happen" for us to talk, yet staff never told me. That evening, I asked a tech to tell my husband I loved him and was sorry—a message staff never delivered.
By Mon, my husband emailed Counselor C asking why I hadn't called. She claimed I was in a blackout until Wed. He insisted, and on Tue at 10 AM called panicked and angry. Counselor C pulled me from lunch at 11:45 AM, and I officially requested to AMA at noon Tue.
Delay tactics escalated. On Wed morning, a tech admitted they had no idea I was leaving AMA. During group, Counselor C let patients actively challenge me for leaving. Between 1:30–2:30 PM, Counselor C physically blocked my doorway, trying to manipulate me into staying by insinuating my husband was dangerous because he was unmedicated (he was just furious at their deceit).
On Tue at 2 PM, a nurse asked if my sister was an emergency contact and asked her name to "verify," claiming she called. Staff hid the truth: Aunt M was actually calling repeatedly demanding answers on why my release was delayed. They disguised it as my sister because they forgot her name. I only found out on the bus ride home.
They dragged my release out for 27 hours. When I confronted Counselor B about lying to my husband, he gaslit me, then completely stopped talking to me and snubbed me. Non-medical staff stopped assisting me. Counselor C admitted to my husband she was deliberately "not going to speed the process up."
I was discharged at 3:30 PM Wed. Upon leaving, they failed to return my pencil sharpener, lighter, and 1 RX I had come in with. Innovo prioritizes total control over patient safety and autonomy.
Because we are committed to protecting the privacy of everyone who receives care, we cannot discuss or verify the details of any individual's treatment in a public forum. However, we welcome the opportunity to better understand your concerns and review them with our leadership team.
Please contact us directly at info@innovodetox.com so we can learn more about your experience and address your concerns appropriately. We appreciate you bringing this to our attention and hope to have the opportunity to speak with you directly.
Response from the owner2 weeks ago
Thank you for taking the time to share your feedback. We take concerns like yours seriously and are sorry to hear that your experience did not meet your expectations.Because we are committed to protecting the privacy of everyone who receives care, we cannot discuss or verify the details of any individual's treatment in a public forum. However, we welcome the opportunity to better understand your concerns and review them with our leadership team.
Please contact us directly at info@innovodetox.com so we can learn more about your experience and address your concerns appropriately. We appreciate you bringing this to our attention and hope to have the opportunity to speak with you directly.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.9 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Addiction Treatments
Levels of Care
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.
Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
Clients engaged in intensive outpatient programs (IOP) live and work in their home community while receiving frequent, high-level care. These programs offer personalized care designed to evolve with the clients' changing needs. Many intensive outpatient rehabs require a minimum of nine hours of treatment per week, but high-risk clients and those in early recovery may receive up to 20 hours of care weekly. IOP services generally include addiction counseling, recovery education, and holistic therapies, such as massage.
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Pennsylvania's specialized dual-diagnosis addiction treatment programs prioritize comprehensive care for individuals with co-occurring substance use disorders and mental health conditions. Providing various levels of care, including outpatient, inpatient, and partial hospitalization, dual-diagnosis experts use evidence-based therapies, recovery support groups, and education to treat both disorders, promote mental health, and improve your quality of life.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Personalized therapy sessions in Pennsylvania typically include a safe and nonjudgmental setting in which you can express your deepest emotions and feelings and explore the factors that have contributed to addiction. Therapists tailor the sessions to help you develop healthier thought patterns and behaviors, which improve your self control and build a foundation for your long term sobriety.
Family therapy teaches individual family members in Pennsylvania the benefits of collectively combating addiction. Therapists help individual members establish healthy boundaries between themselves and their loved one who is struggling with addiction. This helps improve emotional support systems and creates a bond so families work together to sustain long term recovery.
Cognitive behavioral therapy (CBT) in Pennsylvania can be helpful to individuals who are experiencing substance use disorder and various mental health conditions. It helps you identify damaging thought and behavior patterns and replace them with healthy ones.
Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.
Group therapy sessions in Pennsylvania offer you a safe space when you're struggling with drug and alcohol addiction. You can openly discuss your challenges and the progress you're making in rehabilitation. Sharing this responsibility with others in your group fosters a commitment to sobriety and helps create strong bonds with your peers.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Molly Ashcroft, CADC
Executive Director
Sam Bierman
Co-Founder & CEO
Dr. Alok Saharan, MD
Medical Director
Debby MacNeil, CADC
Director of Admissions
Dustielynn Castrignano
Director of Human Resources
Erin Kelley
Director of Compliance
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
LegitScript has reviewed Innovo Detox as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in August 2021
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Innovo Detox.
Contact Information
7007 York Road
Abbottstown, PA 17301
Get Help Now - 717-287-9194
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