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HCA Florida Kendall Hospital

11750 SW 40th St
Miami, FL 33175
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About HCA Florida Kendall Hospital

HCA Florida Kendall Hospital, located in Miami, Florida, is a large care and teaching facility that has been serving the people of Miami-Dade County for over 45 years. Within their hospital, they offer extensive behavioral health services including addiction treatment and mental health care.

They primarily provide outpatient care here but also offer medical detoxification programs to help manage withdrawal symptoms safely while minimizing side effects. Additionally, they have aftercare services, connecting you with Alcoholics Anonymous meetings, housing support, and outpatient psychiatry so you can continue your recovery. They also provide family support to ensure that you and your loved ones are aligned on your recovery goals.

Attentive Mental Health Care Along with Addiction Treatment

When it comes to mental health care, they offer both inpatient and outpatient programs for children, adolescents, adults, and seniors. This flexibility allows you to choose a level of care that best fits your schedule and needs. Their programs address conditions such as anxiety, mood disorders, and other behavioral health issues.

Since the hospital is located in Miami, you’ll find plenty of activities and attractions nearby. Dolphin Mall, for example, offers a variety of entertainment options, including a bowling alley, movie theater, Dave and Buster’s, and numerous fine dining restaurants.

Their approach to treatment here leans toward the holistic side, which is something I always appreciate. For mental health care, they also offer electroconvulsive therapy, an alternative treatment that many find to be highly effective.

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Facility Overview

Bed icon 424
Number of Available Beds

Latest Reviews

Midiala Labrador Luis
1 week ago on Google
5
Hoy fui paciente del departamento de imagenologia y me atendió la técnica NuriaN q me realizo una mamografia y quiero reconocer el buen trato , lo profesional , amable y empatica q fue dicha profesional
BLEISYS GARCIA VAZQUEZ
1 week ago on Google
5
Mi experiencia fue muy buena, el equipo que me asistió súper responsables todos, ocupados, quedamos impactados con el trato tan maravilloso de la anestesista María Sarah creo recordar, profesional como pocos quedan en esta tierra, al igual que el doctor Estape, la enfermera Evelyn… el único momento que recuerdo no tan bueno fue cuando me pasaron a la fase 2 de recuperación de mi cirugía, con la enfermera que le tocó asistirme, pero después el equipo que le acompañaba fue tan atento y cercano, q no cambió la imagen del buen trato que recibí de manera general!!!
Carmen Dolores
1 week ago on Google
5
Exelente atencion lo recomiendo 100%
Response from the owner1 week ago
Valoramos altamente su opinión. Gracias por tomarse el tiempo de calificarnos.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.

Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.

The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Substance abuse creates biochemical imbalances in your body and brain. By implementing dietary changes, you can restore that balance. This is the goal of nutrition therapy in Florida. You'll gain an understanding of what nutrients your body needs and learn best self care practices.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Ben Harris

CEO

Joe Britner

COO

Vickie Magurean

CFO

Lizette Otero

CNO

Sean Benoit, MD

CMO

Brenda Bassett

Chair

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact HCA Florida Kendall Hospital.

Contact Information

Building icon

11750 SW 40th St
Miami, FL 33175

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Reviews of HCA Florida Kendall Hospital

4.18/5 (7222 reviews)
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Date Submitted
Reviewer

Google Reviews

4.18 (7222 reviews)
Maybel Diaz
5 days ago
1

El peor hospital que hay en miami

Jose Maria Lecusay
6 days ago
1

De entrada Los jóvenes del ballet parking me dijeron que tenía que pagar obligatoriamente una propina aparte de pagar el parqueo o sea el parqueo me salió en $12 luego cuando ya estaba adentro la que te recibe una trigueña que está afuera correteando ahí en el salón de entrada no tiene una forma adecuada de recibir a los pacientes cuando me pasaron a laboratorio para hacerme la extracción de sangre a la Enfermera se le cayeron los guantes los recogió del piso y con eso mismo guantes me sacó la sangre o sea eso ahí no creo que tiene una condición humanitaria pues visitaron ese día yo fui para Una procedimiento de biopsia de la tiroide me dijeron que fuera una hora antes la cita era para las 12 del día y yo llegué a las 11 de la mañana a las cuatro de la tarde casi a las cinco de la tarde después de tenerme 4 horas tirado una una terminal de recepción que tienen ahí antes de llevar antes de llevarte al procedimiento decir como cuatro horas como a las cuatro de la tarde fue que me hicieron el procedimiento y el doctor ni me habló llegó como si fuera arreglar un auto para arriba de mí con todo lo hierro sin explicación ni nada va la Enfermera que me explicó algo no te aconsejo esta gente ahí no tienen un buen trato adecuado y una higiene ni son profesionales ten cuidado con este Hospital

Response from the owner
Our team truly values this feedback, and we are very sorry for the negative impression our facility left. Please contact us at 305.222.5381 so that we may work to make the situation better. Thank you.
Lisandra Parra
1 week ago
5

Estuve ingresada en ese hospital y la atención desde que entré fue muy buena mucha profesionalidad de parte de los médicos técnicos y enfermeras haci como de todo el personal que alli trabaja gracias por sus atenciones

Response from the owner
Thank you for the positive feedback. We appreciate the kind words.
Fanny Rgo
1 week ago
1

⭐ 1 Star – Extremely Disappointing Experience with Labor & Delivery It is extremely disappointing to see that this hospital continues to provide such poor care and customer service, especially to pregnant women. Patients are instructed to arrive at a specific time, only to be left waiting for extended periods, sitting in uncomfortable, hard chairs. Pregnant women are already experiencing enough physical discomfort, and making them wait under these conditions shows a serious lack of consideration, compassion, and respect. What is even more concerning is the attitude of some of the nurses in the Labor & Delivery department. These nurses should receive additional training in professionalism, patient care, communication, and, most importantly, how to treat pregnant women with kindness, patience, and empathy. Pregnancy and childbirth are physically and emotionally demanding experiences. Women deserve to feel supported, respected, and cared for, not ignored or treated as an inconvenience. A simple apology does not fix the problem. Real changes need to be made, and patients deserve to see those improvements. Changing the hospital’s name or renovating its facilities means nothing if the quality of care and the attitude of the staff remain the same. True improvement begins with how patients are treated, not with appearances. Unfortunately, this hospital never seems to change. Hospital administration needs to stop offering empty apologies and start taking meaningful action to improve patient care, accountability, and staff professionalism. Pregnant women deserve better. Real change should be reflected in the care patients receive, not just in the hospital’s name or appearance.

Response from the owner
Our team truly values this feedback, and we are very sorry for the negative impression our facility left. Please contact us at 305.222.5381 so that we may work to make the situation better. Thank you.
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