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Lawrence Memorial Hospital of Medford

170 Governors Avenue, 4th Floor
Medford, MA 02155
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Lawrence Memorial Hospital of Medford MA 2155

About Lawrence Memorial Hospital of Medford

The Lawrence Memorial Hospital of Medford is part of the well known Tufts Medicine Integrated Network. This location in Medford, Massachusetts has an inpatient unit for those experiencing psychiatric and substance use disorder difficulties. This is a high level of care in a clinical setting. You can enjoy several lakes, ponds, and rivers (including Mystic River) during your visit.

Specialized Care For Seniors

This clinic is open to all adults seeking addiction and mental health help, but they specialize in geriatric care. All age groups face their own challenges in treatment and recovery, with the elderly having to grapple with unique challenges due to their advanced age.

The problem of older adults living with addiction is often overlooked, but the care team at this location is specially trained to incorporate the factors of age in treatment planning. The additional risks associated with their age are acknowledged and addressed, providing comprehensive and knowledgeable care.

Easy Access to World Class Care

When you need medical care, whether for substance use disorder or another health concern, you’ll find yourself in good hands. With referrals to other departments in this network, you’ll get world renowned expertise and treatment from staff who stay at the forefront of their professionals.

In addition to Medicaid and Medicare, this facility works with many commercial insurance plans.

Similar Rehab Centers

Edited by:
Nikki Wisher, BA

Latest Reviews

Alisa Amador
8 months ago on Google
5
Highly recommend - the staff were so kind and courteous, and I received the X-rays I needed within 30 mins of arriving! It’s best to reserve a time slot on their website. Thank you so much to the wonderful staff!
Response from the owner1 month ago
That's what we love to hear. We're always here for to deliver quality and efficient care to all of our patients! Best wishes.
Jeffrey Robinson
1 year ago on Google
5
Excellent care!
Response from the owner1 month ago
We love to hear that! Our team always delivers quality and compassionate care, and we'll gladly share your kind words with them. Take care!
Charles Dawson
1 year ago on Google
5
Extremely nice and efficient staff! Booked an appointment online and hardly had to wait.
Response from the owner1 month ago
We love to hear that! Our team always delivers quality and compassionate care, and we'll gladly share your kind words with them. Take care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.3 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient programs are designed for clients who are medically stable and not at an elevated risk of relapse, including those who have already completed inpatient care. Outpatient programs typically advance clients' established treatment plans, offering continuing addiction counseling and recovery education. Clients who enter outpatient care immediately following detox may also receive medical and mental health assessments and personalized treatment plans. Most outpatient rehabs provide multiple levels of care to align with clients' unique needs.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

A drug intervention in Massachusetts provides friends and family the opportunity to share how a person's substance use has caused problems in their lives. The goal of the intervention is to encourage the person to get the treatment they need. Most rehab facilities offer intervention services that can help families prepare for the intervention and facilitate entry into treatment if the person agrees to get help.

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

Staff

Michael Dandorph, MBA

President & CEO

Andrew DeVoe

Executive VP & CFO & Treasurer

Sabrina Granville, MBA

Executive VP & Chief Human Resources Officer

Philip A Okala

COO

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Lawrence Memorial Hospital of Medford.

Contact Information

Building icon

170 Governors Avenue
4th Floor
Medford MA, 02155

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Reviews of Lawrence Memorial Hospital of Medford

3.06/5 (66 reviews)
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Google Reviews

3.06 (66 reviews)
Lena C
1 month ago
1

Update 06/04/2026 Crazy work from patient relations. Since they publicly suggested they made multiple attempts to follow up, I have updated this review with documentation, including the final voicemail I received from Patient Relations, and photos from my urgent care and ER visits. The call referenced in their response came from an unknown number and was filtered as spam. Once I discovered the voicemail not even a day later I called them back with the number provided, and never received another response. I also recall being told that the representative handling my complaint was out on vacation (twice), and I would be contacted upon her return. I followed up multiple times and, as documented, the conversation ultimately ended after I was informed my allergies had been updated in MyChart. What I find most interesting is that this response focuses on whether a phone call was returned rather than addressing the reason Patient Relations became involved in the first place: a reported antibiotic allergy, a prescription that resulted in an allergic reaction, a second antibiotic that resulted in another reaction, multiple ER visits, breathing difficulties, ongoing medical issues, and significant medical bills. At the time, I was left with the impression that the matter had been resolved by updating my chart and “closing the loop.” It is surprising to now learn, more than a year later and only after a public review was posted, that there are apparently additional investigation findings that were never shared with me. 06/03/2026 *******This review is for the urgent care and the patient “advocates” not any other office in the building or Tufts as a whole.****** I would not recommend coming here unless feel like warning a PA about a previous severe allergic reaction to an antibiotic, only to be told “it’ll be fine,” and then immediately having the exact reaction you said you’d have. Then the replacement antibiotic has a 50 50 chance to give you an even worse reaction. Don’t worry tho, after two ER visits, feeling like your skin is being microwaved from the inside out, difficulty breathing, and antihistamines stacked in high doses! All from a simple ear infection which apparently only had three types of treatments available. But don’t worry. After a month-long “investigation,” the patient “advocate” department heroically resolved the issue by updating my allergies in MyChart. Truly groundbreaking to document the allergies after the allergic reactions already happened. Even more impressive was the follow-up communication strategy, which mostly involved never returning my calls again. Now, a year later, I still deal with hives and skin reactions, have hospital and dermatology bills, no sick time left at work, and I just went to the ER a year later, over the weekend, because my body apparently still remembers the experiment warfare. But hey, at least MyChart is accurate now ❤️ Thank you, Lawrence Memorial Urgent Care in Medford, for reminding me that advocating for yourself medically can still end with professional negligence and the only solution from the hospital is apparently updating your allergy chart (the bare minimum)! Also, before the owner posts a generic “please contact us directly” response under this review, just know I still have the photos, ER paperwork, prescriptions, and full documentation from start to finish. I would be more than happy to update this review at any time if people would like a visual representation of what “it’ll be fine” looked like afterward.

Response from the owner
Hi Lena,

We are so sorry that your experience at the Urgent Care last year was not a positive one, and that your overall experience did not meet the high standards we strive for. A full investigation was completed at that time, and Patient Relations reached out multiple times to provide follow up, and left messages inviting a call back. We’re sorry we didn’t hear back from you at that time, but we are more than happy to talk with you and share the investigation outcomes with you now. Please call Patient Relations at 781-979-3021 if you would like to discuss this further. We take all complaints seriously, and we make every effort to ensure that we can share the detailed follow up from our investigation. We appreciate every opportunity to review our protocols to ensure that we are providing not only the standard, but the highest quality care to each patient. We look forward to hearing from you.


Wishing you good health,
Patient Relations
Rob Bright
1 month ago
5

Response from the owner
We really appreciate the five-star rating! We hold ourselves to high standards in providing an exceptional experience for each and every patient. Best wishes!
Mark Sheridan
5 months ago
2

Be aware that you will be billed at least *three* separate times for each urgent care visit: the provider fee, the hospital fee, and the facility fee, and they will each come from different sources, sometimes weeks later. Needless to say, nobody warns you about this at the visit itself. We got bills for $78, $75, and <$300 for one visit. AND they tell you to get pre-approval from your PCP because they're classified as a specialist somehow? We did that, but it's not clear it had any effect on the bill. And when you call the hospital to speak with their billing department (*not* TuftsMed), they send you to TuftsMed, who can't help you with hospital or provider fees! Love our perfect healthcare system!

Response from the owner
Thank you for taking the time to share this with us. We always strive to deliver a seamless and transparent billing process, and would like to further discuss these concerns with you. Please send a private message to us with the best way you prefer to be reached (phone or email) at your earliest convenience. A member of our staff will reach out to you shortly. You can also reach our Patient Relations Department by calling 781.979.3021.
Alisa Amador
8 months ago
5

Highly recommend - the staff were so kind and courteous, and I received the X-rays I needed within 30 mins of arriving! It’s best to reserve a time slot on their website. Thank you so much to the wonderful staff!

Response from the owner
That's what we love to hear. We're always here for to deliver quality and efficient care to all of our patients! Best wishes.
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