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Maui Memorial Medical Center

221 Mahalani St
Wailuku, HI 96793
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Maui Memorial Medical Center - Behavioral Health HI 96793

About Maui Memorial Medical Center

Maui Memorial Medical Center is a hospital based behavioral health and substance use treatment provider in Wailuku, Hawaii offering acute stabilization for adults, seniors and young adults.

The program provides short term inpatient treatment and a partial hospitalization program.

As part of the Maui Health system, the facility combines medical and psychiatric care to support residents and visitors across the Valley Isle.

Medication Management

Care may begin in the 11 bed short term inpatient unit, an acute stabilization program for individuals at risk of harming themselves or others.

For those needing structure without inpatient admission, a partial hospitalization program offers a highly structured outpatient setting.

Clients can expect medical evaluations, medication management and psychological treatment, along with referrals for the next phase of support.

Services include group therapy and family therapy, individual therapeutic modalities and psychiatric care delivered within a full service hospital environment.

Quick Facts

  • Location: Wailuku, Hawaii on Maui, serving residents and island visitors
  • Levels of care: Short term inpatient behavioral health and partial hospitalization
  • Who they treat: Adults, seniors and young adults
  • Approach: Integrated medical and psychiatric stabilization with individual, group and family therapy
  • Payment options: Works with private insurers including Aetna, Blue Cross Blue Shield and Cigna, Humana and UnitedHealth Group; financial assistance available
  • Features: Acute care hospital setting open 24/7 with advanced diagnostic technology
  • Differentiator: The only acute care hospital on Maui, supporting coordinated medical and behavioral health care

Latest Reviews

Dale Fullington
2 months ago on Google
5
This is a belated thank you to all the wonderful, caring, and skilled people we met at Maui Memorial. My husband had an emergency requiring hospitalization and treatment on March 20-24. His dedicated doctors and nurses on the 4th floor saved his life and we’ll be forever grateful. We call this situation “divine intervention” because we were on a flight to Honolulu on our way to our mainland home when the Kona storms grounded all Honolulu air traffic and we were redirected to Maui. While on the ground there, he became seriously ill. The EMTs arrived swiftly and recognized his dangerous situation. Upon arrival at MMMC, he was quickly tested, diagnosed, and scheduled for a procedure on Saturday morning, followed by surgery on Sunday morning. Had we made our flight to the mainland, it’s doubtful that he would have survived. The people of Maui are so very fortunate to have this facility and its incredible staff. Mahalo to all involved! Carol and Dale Fullington Clearwater, FL
Rafael Koscialkowski
3 months ago on Google
5
I was admitted to ER on my vacation and I have never seen such a caring nurses and doctors. Thank you for being there for me.
Response from the owner2 months ago
Aloha Rafael,

Patient satisfaction is our top priority and we greatly appreciate you taking the time to share your positive feedback with our team.
서혜조
3 months ago on Google
5
We are deeply grateful to the doctors, nurses, and all the staff at Maui Memorial Medical Center for saving my husband’s life. We are a honeymoon couple visiting from South Korea. Following a near-drowning accident at the beach, my husband was rushed to the emergency room and admitted to the hospital. The medical team responded with incredible speed and expertise. Their prompt and appropriate treatment truly saved him. Their compassionate care extended not only to my husband but also to me. While I was waiting, a staff member thoughtfully handed me a warm blanket. This kind gesture gave me great comfort. From the emergency room to the general ward, every doctor, nurse, and staff member we encountered was so kind. They listened patiently to my husband, who doesn't speak much English, making sure he felt completely at ease. They provided him with everything he needed to recover. Thank you for your exceptional care and for making it possible for us to return home safely together. We will forever carry the warmth you showed us in our hearts. Mahalo for everything!
Response from the owner2 months ago
Aloha 서혜조,

Patient experience is at the heart of everything we do. We are delighted to hear that you and your husband had such a positive experience at Maui Memorial Medical Center. We are committed to providing exceptional health care for our patients and your feedback is truly appreciated. Thank you for taking the time to share your heartfelt story.
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Rehab Score

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6.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Maui Memorial Medical Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs (IOP) enable clients to live at home and continue working or attending school while also receiving robust therapeutic support for addiction. Clients attend multiple treatment sessions per week, where they typically receive a combination of psychotherapy, addiction education and recovery skills training, and evidence-based complementary care. Medication assisted treatment (MAT) is also available in many intensive outpatient rehabs. Treatment typically involves between nine and 20 therapeutic hours weekly. IOP is ideal for clients in early recovery.

Rehab aftercare programs ensure clients' continued access to personalized care after the completion of formal addiction treatment. Case managers and recovery teams assess clients' needs and goals and identify the rehab aftercare services to best support clients' sustained sobriety. Clients may receive a variety of services to facilitate their successful reintegration into their home, workplace, and community, including peer coaching, career counseling, and 12 step program induction, among other programs.

For anyone struggling with substance abuse but reluctant to seek help, a drug intervention in Hawaii can help to provide that essential motivation. Drug intervention services provide a professional interventionist to assist families with this process. The interventionist helps the individual understand the extent of the damage caused by substance abuse and how treatment works. This clinical perspective can be a helpful addition to the family's personal expressions of concern.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

During couples therapy in Hawaii, your therapist may borrow techniques from multiple forms of therapy based on your needs. Methods may include cognitive behavioral therapy and emotionally focused therapy. The ultimate goal of treatment is a stronger relationship.

During dialectical behavior therapy in Hawaii, you'll focus on developing skills that allow you to manage daily life challenges. The main areas of focus are emotional regulation, interpersonal effectiveness, distress tolerance, and mindfulness.

Family therapy engages members in a collective effort to understand and combat addiction. Therapists help families establish healthy boundaries and improve emotional support systems. By working together, family members can help their loved one sustain long term recovery.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During treatment, you'll work on strengthening any life skills you'll need after rehab. These may include interpersonal communication, finding a job, managing finances, and coping with stress. These skills cover the basic tasks you'll need to accomplish to successfully maintain sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff

Lynn Fulton

CEO

Wade Ebersole

COO

Deb Cartwright

CFO

Marian Horikawa-Barth

Chief Nurse Executive

Michael Shea, MD

Chief Medical Director

Melinda Sweany

Chief Philanthropy Officer

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Maui Memorial Medical Center.

Contact Information

Building icon

221 Mahalani St
Wailuku, HI 96793

Explore Other Centers Near Wailuku

Reviews of Maui Memorial Medical Center

3.15/5 (274 reviews)
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Reviews

1

They take 2 hours to get you in, even when you arrived just in time you get seen until they want to. It is really a ridiculous amount of waiting for old people like me. It really felt like we are being ignored

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.16 (273 reviews)
Jeremy Morris
1 week ago
5

Had the pleasure of utilizing the ER. The nurse that took care of my daughter was great. Hope we don't need to go back, but hope she takes care of us if we do.

Response from the owner
Aloha Jeremy,

We're so glad to hear you had a great experience with us! Thank you for taking the time to share your valuable feedback.
lukas Schmeeckle
2 weeks ago
1

Avoid if you can. I went in because my daughter's cast on her wrist starting coming apart and I needed to get a new one on her. I told them at check-in the issue, I told a person they came into the waiting room the issue, I told the first nurse the issue, I told the second nurse the issue, and when I finally got to tell the dr the issue he informed me they dont do casts there. He then recommended she just get the cast cut off 2 weeks out from a broken wrist. Then on the way out they clipped me for $944. That was in December and I'm still getting bills from them. I've never been to a hospital in a 3rd world county but it has to be similar to what I experienced here.

Sonali B.
2 months ago
4

Nurse Jessica in Labor in Delivery was the sweetest, most compassionate nurse I’ve ever met. She was just so kind! I was kept overnight, was in so much pain and very stressed and she made me feel so much more comfortable. She was meant to be a nurse. Thank you, Jessica.

Response from the owner
Aloha Sonali,

Patient experience is really important to us and we appreciate you taking the time to leave your feedback.  We are happy to hear your experience has been positive overall and if there's anything we can do to help to resolve any concerns or improve the service we provide, please call our Quality Department at 808 -242-2266. A patient experience representative will reach out as soon as possible. Mahalo!
Josiah Pires
2 months ago
1

Do not use Kaiser. Trust my recommendation and go get HMSA

Response from the owner
Aloha Josiah, 

Thank you for taking the time to share your feedback. We sincerely apologize if your recent experience did not meet the standards of care we strive to provide our patients and community.

We would be grateful for the opportunity to learn more about your experience and encourage you to contact our Patient Experience team at 808-242-2266 so that we can address your concerns and work together to improve our services in the future. Mahalo.
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