800-784-1361
My husband was receiving treatment at Nonconnah and honestly we are very disappointed with the results. It is clear that they are liars who only care for earning money as every other place.
About Memphis VAMC – Nonconnah Boulevard VA Clinic
Nonconnah Boulevard VA Clinic is an outpatient clinic that provides primary medical care to veterans in Memphis, Tennessee. They’re located along Nonconnah Boulevard a few miles west of T.O. Fuller State Park and east of Slave Haven Underground Railroad Museum.
They proudly support veterans in the broader Shelby County including nearby cities such as Germantown and Collierville. The clinic also offers high-quality vision care and can provide referral support for services like substance use disorder treatment. They accept several commercial and government insurance coverages such as Medicaid, Medicare and Tricare.
Substance Use Assessment and Referral Support
While they do not directly treat substance use disorders or co-occurring conditions, Nonconnah Boulevard VA Clinic can provide comprehensive assessment and referral support. Assessment is geared towards understanding what kind of support you need.
It may involve a simple but confidential chat with a care provider where you get to explain your substance use history, challenges and recovery goals. They’ll also try to find out if you’re struggling with any underlying mental issues and physical challenges. After assessment, they may create a personalized treatment plan and refer you to a clinic within VA Memphis that’s better suited to your specific needs.
Primary Care Services For Overall Health
Some of the primary care treatment that you can receive at the Nonconnah Boulevard VA Clinic include treatment for obesity and smoking cessation. Improving your physical health can help with improving your mental health, and can potentially increase your confidence in recovering from substance use disorder
Nonconnah Boulevard VA Clinic enjoys positive recommendations from past clients. One client appreciated that they took really good care of them and the staff was very friendly.
Fact checked and written by:
Chika Uchendu
Edited by:
Eric Owens
Latest Reviews
It's A Great place to Work And Retire
Because I have done it and Retire from there
The folks down at the Memphis VA are really nice but the Dermatology Department is by far the WORSE department down there. I was trying to schedule an appointment because I have severe exzcema. I was told that I could simply walk in without an appointment giving my history of flare-ups. After walking in, I was told that they do not have anymore appointments for another six months which is absolutely unacceptable. So I left and called to set an appointment, after being on hold for 32 minutes, I reached someone and got hung up on, I called back, waited another 20 minutes and after FINALLY getting someone on the phone, she was really RUDE and refused to book an appointment before January 2026.....I AM HAVING A FLARE UP, I CANNOT WAIT THAT FREAKING LONG!!!!!
ABOSLUTELY THE WORST BEDSIDE MANNER AND A TOTAL LACK OF PROFESSIONALISM!!!!!
I am at my wits end with their lack of concern and their lack of professionalism, I served this country and my time in the Middle East is the reason WHY I have skin issues!!!!
The facility is nice and clean. My doctor is very kind, professional, knowledgeable and the best!!!!!
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.1 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Residential Setting -
Private Setting
Staff & Accreditations
Staff
Jaime Areizaga-Soto
Chairman of the Board of Veterans’ Appeals
Margaret “Meg” Kabat
VA Chief of Staff
Edward J. Murray
Principal Deputy Assistant Secretary for Management & Deputy CFO
Michael D. Parrish, PhD
Chief Acquisition Officer & Principal Executive Director
James Albino
Director, Center for Minority Veterans
John Becker, MHA, LFACHE, FEHFI
Chief Facilities Strategy Officer
John E. Bell III
Executive Director, Loan Guaranty Service
Angela Billups, Ph.D.
Executive Director
Stephanie Birdwell
Executive Director, Office of Tribal Government Relations
Mary Bradford
Deputy Director, Center for Women Veterans
Michael D. Brennan, Ph.D.
Executive Director
Marilyn Brower
Deputy Executive Director, Office of Asset Enterprise Management
Valerie Mattison Brown, MS, MPA, FACHE
Chief Strategy Officer for the Veterans Health Administration (VHA)
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 2399
Contact Information
1689 Nonconnah Boulevard
Memphis, TN 38132
Get Help Now - 901-557-9885
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