800-784-1361
They don't look at patients on a case by case basis, there is no individualized care. You are all treated the same and maybe that is not what truly works for you...
About Nystrom & Associates – New Brighton
They accept most insurance, including from companies such as Aetna, Blue Cross Blue Shield, United Healthcare, and many others. They also accept Medicare and Medicaid.
The substance use treatment program is for adolescents ages 12-18 and adults 18 and up. The programs are outpatient and licensed by the Minnesota Department of Human Services (DHS). The program includes drug screening, peer led alumni support groups, and care coordination. You’ll also have group and individual counseling. You’ll meet with a licensed alcohol and drug treatment counselor (LADC) and the counselor will be your main point of contact throughout your program.
You’ll have an individualized plan using evidence based treatment. Some of the therapies they use are cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), motivational interviewing (MI), and 12 Step education.
There’s an intensive outpatient program (IOP) that offers three sessions of group therapy that run four hours each per week. They also have one one-hour individual substance use counseling session each week. Most people are in the program for about 10 weeks.
The less intensive outpatient program offers one four-hour session of group therapy per week. You’ll have one one-hour individual counseling session per week. This program also runs about 10 weeks but the length of both programs depends on your progress.
In both substance use treatment programs, you’ll get help and support for any co-occurring disorders. A few examples of a co-occurring disorder are anxiety, depression, or bipolar disorder.
If you need medication for a co-occurring disorder, you can see one of the psychiatrists who specialize in the medical aspects of your care. The psychiatrists can assess your lab work, prescribe medications, and coordinate your care with other providers.
Latest Reviews
CONSTANTLY BILL YOU FOR SERVICES YOU NEVER DO! DON'T USE THEM! I have wasted do much time on the phone with these guys canceling appointments, being charged and having to call to fix my bill! 5 TIMES NOW! when will it end!
HORRIBLE COMPANY!!!
Horrible experience. Don't go with this company. I have called 3 different times to cancel appointments over the phone with someone.
Each time I was told it was taken care of. Than get notifications that it's still scheduled. Than have to call them again to cancel and than still get CHARGED for the appointment!
This last time I get charged a fee for late cancelation when I wasnt. Had to send proof over to their billing to show them I called them on time for canceling. I was promised a call back letting me know they received the email, and if course they didn't, so I had to do another call to confirm they got my email. Horrible communication and follow up.
They have refunded each time. But it's a migraine, unprofessional, lack of communication and just frustrating. I need therapy now from just dealing with this company!
Response from the owner1 week ago
Hello Leah! We apologize for the experience you had with our administrative staff. We’d like to help resolve this issue. Please email us at contactnewbrightonmanagers@nystromcounseling.com or call us at 651-628-9566 so we can discuss this further.
Hola queria saber si tienen psicólogos que hablen Español
Response from the owner1 week ago
Thank you for your review! Please call us at 651-628-9566 or email ContactNewBrightonManagers@nystromcounseling.com and our staff can help connect you with Spanish-speaking services.
while I am currently in the middle of an IOP mental health program, I received an email that there was an update on my patient portal. I logged in to find a notice that my therapist dropped me without talking to me.
after seeing her for about 2.5 years (before she started cancelling our appointments day-of, even though if I'd done that the 3/4 times in 1 month that she did, I would have been charged every time), she put in the briefest note stating I made "Moderate Progress" (again, I'm doing so poorly that I'm in an IOP program), that no discharge letter was sent because "Provider and patient mutually agreed to discharge from therapy" (um, I was not there for that conversation... and I'm not allowed to see an outside therapist during IOP, which a therapist should know), and that the reason for discharge was "Patient referred to a different therapist" (no I sure was not, I received 0 therapist recs from this therapist dropping me cold).
it's extremely unprofessional and honestly hurtful, because she literally knows that this summer has been so horrible and led me to doing more intense treatment because of how unexcited about life I was. treatment like this could drive people to take more drastic moves, but luckily, I got this cold message right before walking into program, so I could immediately get help.
Response from the owner1 week ago
Hello Emma, we are very sorry that you had this negative experience with Nystrom & Associates. If you would like to provide us with more details please reach out to: ContactSartellManagers@nystromcounseling.com 
Rehab Score
Our Methodology
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Staff
Mark Peterson
CEO
Andrew Pipp
CIO
Anh Kremer
Chief Strategy & Development Officer, General Counsel
Mike Chappuis
COO
Jean YsbrandChief Human Resources Officer
Shannon Beaudin Klein
CMO
Tim Balcerzak
CFO
Contact Information
1900 Silver Lake Road NW
Suite 110
New Brighton, MN 55112
Get Help Now - 651-419-8121
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Fact checked and written by:
Susan Bertram, BA
Edited by:
Peter Lee, PhD
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