Options Behavioral Health Hospital

5602 Caito Dr Indianapolis, IN 46226

About Options Behavioral Health Hospital

Options Behavioral Health Hospital is located in Indianapolis, Indiana. They offer inpatient psychiatric treatment, detoxification services, a partial hospitalization program (PHP), an intensive outpatient program (IOP) and an adolescent inpatient program for substance use disorders, mental health disorders or issues and co-occurring disorders including substance use and mental health treatment.

Specific Treatment Tracks for Youth to Senior Clients

Services are offered to adolescents ages 12-18, with specific tracks for youth with behavioral health and substance use needs. They also provide services to adults 18+ with treatment specific to adults experiencing acute mental health or substance withdrawal crises and to seniors with services that address the unique psychological and medical needs of older adults.

Feedback From Former Clients

Reviews for services highlight the supportive nature of the clinical staff and their commitment to patient safety. Some clients praise the structure and attentiveness of staff, while others express concern regarding wait times and facility conditions. Positive comments reflect how their treatment provided them with stability and that they received the diagnosis they needed for continued care.

Therapeutic Engagement with Recreational Spaces

The hospital is designed for safety and therapeutic engagement with recreational spaces and group therapy rooms within a locked, supportive environment. They offer you age-appropriate living units and activity areas for both adolescents and adults, with on-site nursing and psychiatric care provided 24/7.

Payment for your services can be made through a wide range of private insurance plans, including Medicaid and Medicare. They also accept self-payment and encourage patients to inquire directly with hospital admissions when it comes to finding out specific on their insurance coverage.

Latest Reviews

Joy Arnett

3 weeks ago on Google

I have been here a few times. Each time was like a mini vacation from all my stress and anxiety. The staff is very friendly and very knowledgeable. They helped get my meds and my feelings straightened out. Recommend to anyone struggling with ideation, depression, anxiety, or if you need to detox it's a great place for that too.

Response from the owner2 weeks ago

Thank you for your review! We pride ourselves on creating a space where life-changing healing takes place.

Christine Lewis

3 weeks ago on Google

Prescribe and provide meds without consent, over a week without therapy or even intake!!! Nurses use words like “finna” then get mad when you want to talk to an actual doctor. Giving the quick, short version here. Had to bring in police to get my daughter discharged…. Reviews definitely seem to add up!!!

Britt Gess

3 weeks ago on Google

I have a client who was there for 4 days. They didn’t help her AT ALL. The lady who doesn’t speak English kept telling her she will be fine. She couldn’t use the bathroom (kidney stones) they didn’t care. They didn’t give her meds for 2 days. My client said she wanted to hurt herself more there than anywhere she’s been and she’s 60- has been recovering and receiving help for 40 years. Unbelievable. I kept calling g to check in and they wouldn’t give us a code…horrible place

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.2 / 10

Gallery

Accepted Insurance

Options Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Cenpatico

HIP

Hoosier Healthwise

MDwise

MHS

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Contact Information

(317) 942-3102

Website

5602 Caito Dr
Indianapolis, IN 46226

Get Help Now - 463-388-1405

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Reviews of Options Behavioral Health Hospital

2.1/5 (325 reviews)

218

Google Reviews

2.1 (325 reviews)

3 weeks ago

Response from the owner

Jason Phillips

1 month ago

Erin Haberman

Brandon A

I called to get "Options" for some help because my sister just passed away and I wanted to speak with a counselor or someone who could talk with me. I was immediately met with "Hello" "No we can't help you" and a swift goodbye.... horrible customer service before I could ask more than one question

Ana Esqueda Mendoza

2 months ago

If I could give zero stars I would.

Fire Tech

Horrible place. My son was there for 6 days he had to hear about someone trying hand their self and defend a kid who was being picked on by staff and others. Only heard from his doctor and therapist once in the 6 days. I would not recommend this place.

Joplyn Raavel

How many reviews do we need to write before someone cares?

Ginger Collins

This is not a place to send your loved ones for psychiatric problems. The staff there is rude to their patients not caring how they make people feel. It's more like a drug treatment program they don't do any kind of counseling or therapy sessions, no group meetings or any kind. I wouldn't give it on star but had to in order to do a review. Place just needs to be shut down

Judy Wills

3 months ago

*ZERO Stars My experience at Options was deeply troubling. One of the first red flags was the decision to house individuals struggling with addiction alongside psychiatric patients in a shared living space—a setup that seemed poorly thought out and unsafe. The staff often treated patients with a lack of empathy, and at times, their treatment felt dehumanizing. While some patient behavior was admittedly difficult, it does not justify the dismissive or neglectful attitude of the staff. The environment felt chaotic and unsafe. On my first night, my roommate was banging on the wall above my head at 3 a.m., and I later learned this same individual had been involved in a violent altercation just days before. During my stay, there were two physical fights in the common room, yet staff and security failed to intervene or call for assistance. One particularly disturbing incident involved a man walking around a table and spitting on four women. This behavior went unaddressed. Like many others have shared, I left the facility feeling worse than when I arrived. The experience was not therapeutic—it was traumatizing.

Michele Ramirez

4 months ago

How do they expect to call you on a Friday to charge your child on a Saturday after driving three hours there and then you’re waiting there five hours and then you get home after 3 Hour Dr. have no medication have called multiple times and the medicine has not been called into the pharmacy so they send a kid home without the medication that they did prescribe that the child does need I don’t see how this is very helpful when the child does go in because it needs help and you guys don’t help it when it gets discharged.

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Options Behavioral Health Hospital

About Options Behavioral Health Hospital

Specific Treatment Tracks for Youth to Senior Clients

Feedback From Former Clients

Therapeutic Engagement with Recreational Spaces

Latest Reviews

Rehab Score

Gallery

Accepted Insurance

Other Forms of Payment

Addiction Treatments

Levels of Care

Medically Assisted Detox

Inpatient

Intensive Outpatient

Treatments

Programs

Adult Program

Contact Information

Rehab in Cities Near Indianapolis

Reviews of Options Behavioral Health Hospital

Reviews

Google Reviews

Write a review for Options Behavioral Health Hospital

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