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Ouachita Behavioral Health & Wellness

125 Wellness Way Hot Springs, AR 71913
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Top 10 Rehab In Hot Springs
Ouachita Behavioral Health and Wellness AR 71913

About Ouachita Behavioral Health & Wellness

Ouachita Behavioral Health and Wellness, in Hot Springs, Arkansas, is an outpatient alcohol and drug rehab for adults and teens. Services include medication assisted treatment (MAT) and targeted programs for adolescents, those transitioning from homelessness, and individuals dealing with the criminal justice system.

Outpatient treatment includes addiction severity assessments; individual, family, and group counseling; recovery education; MAT using Suboxone; life skills training, and more. They use evidence based approaches, including cognitive behavioral therapy (CBT) and motivational interviewing (MI). The teen focused program includes observing others in recovery to learn new habits and helping parents understand recovery.

Aftercare includes a variety of wraparound services to help participants maintain long term recovery. These services include access to ongoing support groups, a transition from homelessness program, court ordered educational programs, employment assistance, and connections to community resources.

Ouachita Behavioral Health and Wellness accepts most major insurance plans, such as Cigna, United Healthcare, Aetna, Blue Cross Blue Shield, Humana, Ambetter, and more. Insurance plans vary so be sure to contact your insurer for coverage details, including out of network benefits.

Latest Reviews

Marie Williams
2 months ago on Google
5
I have read this review and I have received personal counseling from Angela Carr and I must say she is one of the best therapist. I have come in contact with in the past four years. We have been through endless counseling sessions, and I can confirm without a doubt the advice she has given me has nothing but instilled positivity in my life. There have been endless numbers of times I have needed someone to talk to, and I had to reach out to her after hours, and we had a conversation Like we were in therapy. I have nothing but high respect for her professionalism for being an excellent therapist.
Paula Roque
2 months ago on Google
5
I don't normally write reviews, but you if you have ever struggled the way I have...Then make the appointment and ask for Angela. She is the best! She explained my diagnosis and gave me a plan to get better. Six weeks later life seems easier!
Elizabeth Madison
2 months ago on Google
5
I am so happy I made the decision to make an appointment! I was paired with a therapist named Angela Carr. I felt like she actually listened to my story instead of just taking notes. She even gave me suggestions to help me until our next appointment!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Accepted Insurance

Ouachita Behavioral Health & Wellness works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
A drug intervention in Arkansas is an organized effort made by the loved ones of a person who's struggling with substance abuse. The goal is to show the person how their addiction has negatively affected the lives of family and friends. While some loved ones plan an intervention on their own, it's best to rely on professional intervention services that are available. Involving an expert for insight and guidance can often increase the chances of success for the intervention.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Susan Smith, MS, LPC-S

Chief Executive Officer

Janette McGaugh, MD

Medical Director & Psychiatrist

Scott Welch, CPA, CFP

Chief Financial Officer

Michelle Kveum, LPC

Clinical Director

Kris Curtis

Director of Business & Administration

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (501) 624-7111
Building icon

125 Wellness Way
Hot Springs, AR 71913

Fact checked and written by:
Anna Spooner
Edited by:
Miakayla Leaverson, BS

Rehab in Cities Near Hot Springs

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Reviews of Ouachita Behavioral Health & Wellness

3.32/5 (101 reviews)
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Reviews

5

I do not go here, but my husband does and he always tell me that the staff is always helping him and attend him quickly and very friendly. Thanks a lot

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (100 reviews)
Nichole Moore
1 month ago
5

Brittany Coz
1 month ago
1

I had a rough experience with Angela Carr I had high hopes for her and this facility.

Marie Williams
2 months ago
5

I have read this review and I have received personal counseling from Angela Carr and I must say she is one of the best therapist. I have come in contact with in the past four years. We have been through endless counseling sessions, and I can confirm without a doubt the advice she has given me has nothing but instilled positivity in my life. There have been endless numbers of times I have needed someone to talk to, and I had to reach out to her after hours, and we had a conversation Like we were in therapy. I have nothing but high respect for her professionalism for being an excellent therapist.

Elizabeth Stevenson
2 months ago
5

I don't normally write reviews, but you if you have ever struggled the way I have...Then make the appointment and ask for Angela. She is the best! She explained my diagnosis and gave me a plan to get better. Six weeks later life seems easier!

Elizabeth Madison
2 months ago
5

I am so happy I made the decision to make an appointment! I was paired with a therapist named Angela Carr. I felt like she actually listened to my story instead of just taking notes. She even gave me suggestions to help me until our next appointment!

Gabriana Brill
2 months ago
1

Angela Stevenson Carr was the most unprofessional therapist I have ever seen. At the start of our appointment, she knew nothing about me, as she looked at the computer to see why I needed therapy. She received a phone call and started chatting with a friend about personal matters concerning her son, then continued talking on the phone for the first ten minutes of our session. Afterward, she continued discussing what she had talked about on the phone; she talked about herself the entire time. I told her a little about myself and my diagnosis. She said that she didn't like people with that diagnosis and that I didn't seem like that, but maybe it would change. She went on to say she didn't like the ladies at the front desk and that they were unprofessional. She talked about her family and personal matters that were irrelevant. She also told me she was nervous about things happening with her supervisor; she was all over the place. I also learned that I cannot get medication management if I am not in therapy, which I was not told beforehand. I hope my next therapist will be better, but so far, this place has been absolutely awful.

Response from the ownerInvalid relative date format:
We sincerely apologize for this experience. This is not indicative of our organization's values. We would like to speak with you directly regarding your experience and a senior member of our management team will reach out to you today.
Lindsey Wells
3 months ago
1

Don't waste your time trying to get help here. I've been calling and leaving messages for weeks and have yet to receive a call back.

Response from the ownerInvalid relative date format:
We sincerely apologize for any frustration this has caused you. We strive to be as responsive as possible, and it’s concerning to hear that you haven’t received a call back. Please reach out to us through https://obhaw.org/contact-us/, and we will make it a priority to assist you as soon as possible. Your feedback is valuable, and we appreciate the opportunity to make things right.
Jennifer Marie
4 months ago
1

Will not even answer the phone .... I have left several messages and have never received a call back ... So much for getting mental health help here in Hot Springs ......

Response from the ownerInvalid relative date format:
We sincerely apologize for any frustration this has caused you. We strive to be as responsive as possible, and it’s concerning to hear that you haven’t received a call back. Please reach out to us through https://obhaw.org/contact-us/, and we will make it a priority to assist you as soon as possible. Your feedback is valuable, and we appreciate the opportunity to make things right.
Scott Welch
5 months ago
5

Tesss Billingsley
5 months ago
5

Dennis Berry
5 months ago
5

We have used OBH&W services for several children we have provided care for. Their therapists are attentive, caring, professional and impactful. They’ve been able to help provide a future and hope to these children.

Ben Goin
7 months ago
1

Do not waste your time. It's trash

Response from the ownerInvalid relative date format:
We sincerely apologize for any frustration this has caused you. We strive to be as responsive as possible. Please reach out to us through https://obhaw.org/contact-us/, and we will make it a priority to assist you as soon as possible. Your feedback is valuable, and we appreciate the opportunity to make things right.
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