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Peninsula Hospital

(Peninsula Behavioral Health)

2347 Jones Bend Road
Louisville, TN 37777
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Peninsula Hospital TN 37777

About Peninsula Hospital

Peninsula Hospital is a 155-bed behavioral health facility in Louisville, Tennessee. Here, they provide inpatient and outpatient treatments for children, teens, adults, seniors and those with co-occurring disorders.

This hospital sits beside Fort Loudoun Lake in a tree-filled rural area. Their program uses a holistic approach that integrates psychological, educational and medical treatments to promote healing and wellness.
Peninsula Behavioral Health accepts most insurance carriers, including Aetna, Blue Cross Blue Shield, Cigna, Humana, and UnitedHealth Group. Cash or self-pay options are available on a sliding scale.

This facility has mixed reviews. Some previous clients reported effective treatment and positive experiences with staff. Others however, were dissatisfied with the facility’s communication, activities and accommodations.

Free Addiction Programs in Tennessee

I greatly appreciate that Peninsula works to provide life-saving addiction treatment for those most in need.

Their Women in Treatment program is for uninsured women between 18 and 64 years of age. Priority is given to pregnant women and people who use drugs intravenously.

Their Recovery Link initiative connects folks with substance use disorders with the right treatment programs. This service is free of charge.

Comprehensive Addiction Treatment in Louisville

I like that Peninsula Hospital provides acute inpatient services for children, teens and adults. This includes 24-hour supervision, medication management and care from a multidisciplinary team. Aftercare planning including referrals to other departments is offered to every patient.

They also provide outpatient services for Blount County residents. This includes group, family and individual therapy. For children over 4, they run support groups tailored to their ages and development.

Their intensive outpatient program (IOP) gives you more structure and support than the general outpatient program. It focuses on improving the substance abuse issues that get in the way of successfully living your life.

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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 155
Number of Available Beds

Latest Reviews

Anna
3 months ago on Google
5
This place was amazing in my opinion, all the staff were so nice my favorites had to be marry Elizabeth, xandra, and grant all three of them made me feel so loved and cared for there especially marry 🥲 we still need to have our talk 😭 and I love how grant taught me how to throw a football he so cool but yeah :p
Response from the owner1 month ago
Thank you for the great review!
Cole Poche
3 months ago on Google
5
This place help me in 14 days with my anger and I'd like to give a shout out to Grant, onyx, Xandra, and Mary Elizabeth for helping with my stay wow yes the beds were extremely hard to sleep on I was always given the care I needed.
Response from the owner1 month ago
Thank you for the great review!
Lane Ziegler
5 months ago on Google
5
2014 I was in a bad place. Homeless and manic and depressed. I stayed here for 10 days for suicidal ideation. My case manager, Megan, put me in a motel for 4 months and they paid the bill. Amazing place.
Response from the owner1 month ago
We appreciate your kind words.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.

Amenities

  • private iconPrivate Setting

Staff

Jim VanderSteeg

President & CEO

Mike Belbeck

Executive VP of Operations

Jon-David Deeson

Executive VP of Physician Enterprise and Ambulatory Services

Doug Campbell

Executive VP and General Counsel

Joe Dolan

Executive VP and CFO

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Peninsula Hospital.

Contact Information

Building icon

2347 Jones Bend Road
Louisville, TN 37777

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Reviews of Peninsula Hospital

2.43/5 (134 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.43 (134 reviews)
Paula Enix
1 month ago
1

I am only giving one star because I had no choice. I would much rather give 0. My daughter was there about 3 weeks ago. After 2 days of calling to speak to her doctor with important information which was needed for proper treatment and her safety no return calls and no one could tell me who her doctor was. I made the 10 hour trip (I live out of state) to get there, I went in asking to speak with someone about her care and safety. I was told someone would be with me shortly and 2 hours later a supervisor came out, he stated he didn’t know who her doctor was and was going to find out who her doctor was and why a call was never returned. He asked me to give him a few mins and another hour goes by, a so called doctor comes out who did not even have a clue as to why my daughter was there or who she was. I asked to speak to a supervisor as obviously they were not providing the proper care needed and was told they don’t do that. I requested to sign my daughter out to get her proper care and was told she was there on court order (which she was not) when I asked what county the court order came from they told me 3 different counties. So while in the lobby I called all 3 counties to be told there is no court order. Finally after a entire day spent trying to speak with someone, a nurse calls and does a discharge plan on the phone with me and my daughter and stated they would bring the plan out to me. While doing this plan another doctor comes out and informs me that they won’t and don’t do a discharge plan over the phone, I explained I was on the phone doing it as we spoke. When I hung up the phone from the discharge plan it is now 35 mins from visitation (no sense in leaving at that point) security and another nurse comes out and states we are told your refusing to leave. !?!?!? What in the world I just finished doing the plan and waiting for the paperwork we just went over. Security tells me they don’t do that, and the lady I spoke with walked out and handed me the paperwork from the discharge plan. Then another doctor comes out and tells me her tox screen showed signs of street drugs and she is there on court order. Now mind you I spent almost 8 hours here at this point and I have a court order in my hand showing I am her medical proxy, I also have the release of medical information form signed and dated and asked to see her test (she does not do drugs) this doctor then states they lost the paperwork but he knows that’s what it said. Smdh. If y’all ever watched the program on Netflix well that is what you deal with, dealing with this place. The patient care is the lowest, they just want to keep people in for the money and the right hand has no clue what the left is doing. They do not care about the patient safety, treating the situation they came there for in the first place, nor getting to the root of the problem. The place is a huge joke!!!!!!! STAY AWAY FROM THE PROGRAM!!!! They hold their patients hostage and don’t treat patients properly nor do they take their safety in consideration and will lie to the families about it all. Please do diligence insist on being apart of the care you will see for your self. Per my daughter they had someone in there with full blown HIV they were forced to share a restroom with person and that HIV patient was taking off his nicotine patches and allowing another patient to chew on them while staff and nursing watched. So please don’t put your loved ones at higher risk!!!! Stay far away from the place. They are just there to collect money and hold your loved ones hostage for it. Oh and let me mention she was there 4 days and she was never even treated for what she went in there for. Instead they hand a grown adult a coloring books for depression and told her that’s her treatment. Needless to say, I got my daughter the proper care needed. Now, instead of them calling my daughter to speak with her they call me and can’t understand why they cannot get ahold of her. I have given them her number several times but they cannot even seem to get that correct.

Response from the owner
Thank you for taking the time to share your experience with us.

We would like to discuss this further, please feel free to reach out to our Customer Care Department directly.

Thank you again for bringing these issues to our attention.

Covenant Health Customer Care
865-374-0411
Jivanmukta Ram
1 month ago
1

Yeeeeah at the current time of me writting this it has 2.5 ⭐️ that’s tooo high ! Please don’t go here if you have literally any other option (which most people who come here don’t that’s how they get away with treating you like you as they do .

Response from the owner
Thank you for taking the time to share your feedback with us.

Please feel free to reach out to our Customer Care Department directly at your convenience. Thank you again for your feedback.

Covenant Health Customer Care
865-374-0411
Seth Nott
2 months ago
1

Like many others, if I could give less I would. My wife was in this facility due to some personal circumstances. She was made to strip in front of a MALE employee during her search. There was no 1 on 1 therapy but instead all group therapy. When talking to multiple people, doctors, therapists etc did not know what was going on. One would tell us one thing, another would tell us another. As a person with over 100 employees, the lack of communication is absolutely astounding. The lack of accountability is worse. This facility needs to be checked thoroughly.

Response from the owner
Thank you for taking the time to share your feedback with us.

Your feedback is invaluable. If you would like to discuss this matter further, please feel free to reach out to our Customer Care Department directly.

Thank you again for bringing this to our attention.

Covenant Health Customer Care
865-374-0411
Anna
3 months ago
5

This place was amazing in my opinion, all the staff were so nice my favorites had to be marry Elizabeth, xandra, and grant all three of them made me feel so loved and cared for there especially marry 🥲 we still need to have our talk 😭 and I love how grant taught me how to throw a football he so cool but yeah :p

Response from the owner
Thank you for the great review!
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