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Providence Hospital and Medical Center

16001 West 9 Mile Road Southfield, MI 48075
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Providence Hospital and Medical Center MI 48075

About Providence Hospital and Medical Center

Henry Ford Providence Southfield Hospital is a hospital that, in addition to medical care, also has a comprehensive behavioral health program that provides both inpatient and outpatient care in Southfield, Michigan. This facility’s behavioral health program specifically focuses on providing substance use disorder (SUD) treatment, and also provides select geriatric psychiatric services. 

Southfield offers plenty of natural outlets that can be therapeutic for people undergoing SUD treatment. You can visit Carpenter Lake Nature Preserve which has plenty of walking paths. Southfield Library and Pavillion are also fantastic for accessing community resources as well as building community. 

Comprehensive Addiction Services

Providence Hospital is a medical center so medical care tends to be the core focus. However, the behavioral health program provides both inpatient and outpatient care which includes addiction treatment. Diagnosis, stabilization and even helping you understand the triggers behind the disease of addiction are all core focal points here. 

Outpatient Support

While participating in programs here, you can choose between the intensive outpatient program (IOP) or the standard outpatient program depending on the severity of your addiction. Additionally, there is a pharmacy on site, meaning that medication management can also be a component of your treatment plan if needed. 

This facility takes a holistic approach to your care so you may work with a suite of providers including psychiatrists, psychologists, nurses, or even social workers. Your individualized plan is based on your intake assessment and will also prioritize an aftercare program complete with relapse prevention. 

Providence Hospital accepts a variety of insurance plans along with Medicare and Medicaid. You can also speak with financial counselors for assistance with making payments or understanding insurance coverage. Payment assistance is available based on demonstrated need.

Facility Overview

Bed icon 568
Number of Available Beds

Latest Reviews

Gladys M Medina
1 week ago on Google
3
Someone in the six floor push my husband and he was disoriented and lost that nurse no show empathy, no compassion and let my husband go. No body call me to tell me about my husband. My husband call me even when he doesn’t recognize me. And the hospital call after 30 minutes later. They Have a couple good nurses but others are so rude. I’m a nurse for more than 18 years and I remember than this profession was full of compassion, empathy, love and very good service. But now is awful I have afraid if I have to go to the hospital. My advice checking your employees and made changes.
Response from the owner1 week ago
Hi Gladys, we are very sorry to hear about your experience. We have forwarded your feedback to the appropriate supervisor and would like to connect you with our care experience team to address your concerns. To protect your privacy, please provide your contact information at this link: henryford.com/experience.
Tempest
2 weeks ago on Google
1
This hospital was awful. The doctor said he would give me a vital medication, my usual one, then changed his mind without telling me. All of my meds were mixed up, many othersmissed. There wasn't good communication. A nurse didn't give me a call button and actively ignored me, despite being in earshot. I am a fall risk, but no one helped when I had to use the restroom. There are only a small handful of nurses who care. Go to beaumont, go anywhere else, I truly dont trust them with my life. Keep safe, please.
Response from the owner1 week ago
Hi, we are sorry to hear about your experience and would like to address your concerns. For your privacy, please provide your preferred contact information at the following secure link and someone from our care experience team will be in touch: henryford.com/experience. Thank you.
Deanna Dunham
3 weeks ago on Google
1
Resident Courage Idahor was awful. His first encounter with my 6 year old daughter, he pulled on her trying to force her to come to him upon first meeting her. No empathy, no sympathy, no talking to her first. When he numbed her finger due to an injury during a dance rehearsal practice at the Music Hall with her dance company, he gave her five shots but by the second one he let the needle slip out his hands while it was still in my daughter’s finger and it fell in the opposite direction of insertion and she screamed bloody hell and my heart was shattered. Then before he looked at her X-ray, he bandaged her without a stint and the seasoned Dr. Morrison even said it was extra bulky and would have never done her finger like that. Then he was about to re-traumatize her again saying right after he just put it on that he had to take it right off because he just saw the X-Rays. I asked for the female, seasoned nurse and he had the audacity to ask my why I didn’t want him to continue. I told him that he is a horrible doctor for traumatizing my 6 yr old daughter including pulling on her arm trying to force her to come to him. He needs his license revoked and to never practice medicine again. Who traumatizes children?!?! UPDATE In response to the hospital’s response: I already filed a grievance. I already reported him to LARA among every other avenue I can take. Good day.
Response from the owner1 week ago
Hi Deanna, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Staff

Robert G. Riney

President & CEO

Dr. Adnan Munkarah, MD

President, Clinical Enterprise & Chief Physician Executive

Denise Brooks-Williams

Executive VP & COO

Steven Bender

Executive VP & Chief Legal Officer

Dennis Butts, MBA

Executive VP, Chief Strategy & Network Development Officer

Robin Damschroder

President, Value-Based Enterprise & CFO

Heather Geisler

Executive VP, Chief Brand & Experience Officer

Patrick Kelly

VP Foundation & Chief Mission Integration Officer

Contact Information

Building icon

16001 West 9 Mile Road
Southfield, MI 48075

Fact checked and written by:
Dorian Smith-Garcia
Edited by:
Courtney Myers, MS

Rehab in Cities Near Southfield

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Reviews of Providence Hospital and Medical Center

3.1/5 (719 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (719 reviews)
Gladys M Medina
1 week ago
3

Someone in the six floor push my husband and he was disoriented and lost that nurse no show empathy, no compassion and let my husband go. No body call me to tell me about my husband. My husband call me even when he doesn’t recognize me. And the hospital call after 30 minutes later. They Have a couple good nurses but others are so rude. I’m a nurse for more than 18 years and I remember than this profession was full of compassion, empathy, love and very good service. But now is awful I have afraid if I have to go to the hospital. My advice checking your employees and made changes.

Response from the owner
Hi Gladys, we are very sorry to hear about your experience. We have forwarded your feedback to the appropriate supervisor and would like to connect you with our care experience team to address your concerns. To protect your privacy, please provide your contact information at this link: henryford.com/experience.
Tempest
2 weeks ago
1

This hospital was awful. The doctor said he would give me a vital medication, my usual one, then changed his mind without telling me. All of my meds were mixed up, many othersmissed. There wasn't good communication. A nurse didn't give me a call button and actively ignored me, despite being in earshot. I am a fall risk, but no one helped when I had to use the restroom. There are only a small handful of nurses who care. Go to beaumont, go anywhere else, I truly dont trust them with my life. Keep safe, please.

Response from the owner
Hi, we are sorry to hear about your experience and would like to address your concerns. For your privacy, please provide your preferred contact information at the following secure link and someone from our care experience team will be in touch: henryford.com/experience. Thank you.
Deanna Dunham
3 weeks ago
1

Resident Courage Idahor was awful. His first encounter with my 6 year old daughter, he pulled on her trying to force her to come to him upon first meeting her. No empathy, no sympathy, no talking to her first. When he numbed her finger due to an injury during a dance rehearsal practice at the Music Hall with her dance company, he gave her five shots but by the second one he let the needle slip out his hands while it was still in my daughter’s finger and it fell in the opposite direction of insertion and she screamed bloody hell and my heart was shattered. Then before he looked at her X-ray, he bandaged her without a stint and the seasoned Dr. Morrison even said it was extra bulky and would have never done her finger like that. Then he was about to re-traumatize her again saying right after he just put it on that he had to take it right off because he just saw the X-Rays. I asked for the female, seasoned nurse and he had the audacity to ask my why I didn’t want him to continue. I told him that he is a horrible doctor for traumatizing my 6 yr old daughter including pulling on her arm trying to force her to come to him. He needs his license revoked and to never practice medicine again. Who traumatizes children?!?! UPDATE In response to the hospital’s response: I already filed a grievance. I already reported him to LARA among every other avenue I can take. Good day.

Response from the owner
Hi Deanna, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
Janeen Williams
4 weeks ago
5

Response from the owner
Thank you for the positive rating, Janeen!
Karen Williams
1 month ago
1

Please so better. They did not care about my privacy, after I removed my clothes everyboday in the hallway to the left of me could see me, if they had come from the right I would have beesn exposed there too. The linen on the beds were not changed before me nor was the machine wiped off. It still had tabs from the previous patient attached. Please don't tape the patient's electrodes with regular tape. The second room was the same with the exception of 4 others & a patient. The extremely small exam rooms were cut in half so everyone knows everyone else's business & it wasn't clean either. Bedbugs travel with ease in this type of situation. Parking lots are disgusting 🫣 😑 😒 😤 🙄 The receptionists that checked me are Heavenly Angels I wish them nothing but the best. I wish I could post these 📸

Response from the owner
Hi Karen, we take these concerns very seriously and would like to address them. Please provide your contact information at the following link and we will put you in touch with a patient advocate: henryford.com/experience. Thank you for your time.
Scott Trios
1 month ago
5

Steve was excellent very welcoming very friendly and very thorough. I would highly recommend this Hospital.I’m

Response from the owner
Hi Scott, thanks so much for taking the time to share your experience! We appreciate your kind words and will share them with our staff – we’re sure it will brighten their day.
Clarence Hampton
2 months ago
5

Response from the owner
Thank you for the positive rating, Clarence!
Toni D. Robinson
2 months ago
1

January 2024 my Mother went to this God forsaken place because this is where she was assigned, Providence always pushed my Mother aside... They sent her home in an Ambulance even though she was unconcious, she was in such bad shape the EMTs just took her to another hospital, the found Cancer had spread and my Mom died Feb. 4, 2024!!!!! Worst place EVER! The other hospital could not believe how she was put out of Providence, they immediately found her issues but it was too late. If only PROVIDENCE had listened and NOT JUDGED BY OUR COLOR!!!!!!!!!!!!!!!!!!!

Response from the owner
Hi Toni, we are so sorry to learn of your loss. We take these concerns very seriously and have shared them with our leadership teams at Henry Ford Hospital. We would like to connect with you or someone in your family to learn more about your mother’s time with us. If you could please provide your preferred contact information to this secure link: henryford.com/experience so someone can contact you directly. Thank you.
Raymond Harris
2 months ago
5

I broke my wrist and came to this hospital in so much pain, I got fantastic care from the staff. Stephanie D, Orthopedic nurse, you are the best nurse that I've ever had, take care of yourself and thank you for everything 🙏🙏 hoping we meet again someday, you were awesome and so was your assistant! I will definitely recommend this hospital to anyone else.

Response from the owner
Hi Raymond. Thank you for taking the time to share such a thoughtful review. We will ensure your kind words reach our leadership. Wishing you well and thank you again for leaving us a review!
Arthur Lewis
3 months ago
1

Terrible Terrible Terrible!!! The ER nurses had no bedside manners, did not update my daughter and forgot she was waiting in the waiting area, I had to get stitches with NO anesthesia and was in really bad pain and when I asked for pain medication the nurse said well you need a blood draw too and would not give my pain meds (Tylenol) until I agreed to let him draw blood which was unacceptable when I been asking for pain medication for almost and hour!!! Just imagine being cut into and stitched up without any type of numbing agent!l and then have to go through it cause the night nurse had an attitude! When I kept asking him about the medication he told me he didn’t have to give it to me and threw down the medication, but I was just trying to tell him how bad the pain was….. Then the visitation policy is terrible they would not let my daughter who is in her thirties visit with my grandchildren cause 2 of them were under the age of 12, this is absolutely unacceptable, she’s my advocate and I watch her children for her and wanted to see them but luckily my nurse Emily was nice enough to bring me down to se them in the lobby which I had no privacy to talk to my daughter. I will never go to this hospital again nor will I recommend anyone to go there. They are very disrespectful and have empathy or compassion when it come a to the patient and their needs!! I will also be calling to file a complaint!!!!

Response from the owner
Hi Arthur, we are very sorry to learn of your experience. We would like to connect you with our care experience team so we can learn more about your experience. For your privacy, please provide your contract information through the following link: henryford.com/experience Thank you for your time.
Anthony Ashford
3 months ago
2

I've had many friends and family members over the years spend time in this hospital. It's really taken a change for the worse. My Father In Law is there and has been for the past few days and he can't even get the TV channels listed in the Patient Care Folder! So the hospital spends money and takes the time to print a paper with all the TV channels they offer and out of the 50 something channels listed, we can only get 10?!?!? He's been in 2 different rooms and 2 different nursing crews and they both said "sometimes you can get channels and sometimes you can't." This is showing VERY LOW PATIENT AWARENESS. I can't trust you to give me the TV channels YOU LISTED YOURSELF? Quality organizations don't lose on the small details like this. It's bad enough you have to be in the hospital. "Yeah, we told you we have ESPN, but we don't. Shut up, drink your warm apple juice and watch static or Mass."

Response from the owner
Hi Anthony, we are very sorry to hear this and appreciate you taking the time to share your experience. We will be sharing your feedback with the appropriate staff and would like to follow up with you to address these concerns. To protect your privacy, please provide your preferred contact method at the following secure link and we will be in touch: henryford.com/experience. Thanks again for your time.
Mack O
3 months ago
1

If I can give this hospital less than one star I would have. BE WARE OF GETTING RIPPED OFF BY THIS HOSPITAL. This is the most corrupt hospital I have ever experience or head of. I had a hernia surgery there. Spent 3 hours in the hospital. Charges were around 40k ( Hospital, nurse, anesthesia & doctor). The insurance paid most of it but I had to pay out of pocket around 6.0 K. After I paid my share I found out that the hospital had overcharged me $1,750. I have been trying to get my refund since mid February. After several phone calls the hospital eventually admitted the overcharge and I was told my refund has been approved and should be getting a check in two weeks. 4 months passed and have yet to get my refund. I keep calling every two weeks and they keep telling to call in two weeks! It is amazing how they operate. The amazing thing they keep telling me they have a process to follow!!! This hospital is all about making money and not providing health care.

Response from the owner
Hi Mack, we're sorry to hear about your frustrating experience and would like to address your concerns to the best of our ability. For your privacy, please provide your contact information at this link: henryford.com/experience. Once we receive your contact information, we will put you in touch with a care experience representative. Thank you for your time.
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