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Saint Mary Mercy Hospital – Department of Behavioral Medicine

36475 5 Mile Road Livonia, MI 48154
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Saint Mary Mercy Hospital - Department of Behavioral Medicine MI 48154

About Saint Mary Mercy Hospital – Department of Behavioral Medicine

Saint Mary Mercy Hospital – Department of Behavioral Medicine, located in Livonia, Michigan is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy. Specialty rehab programs at Saint Mary Mercy Hospital – Department of Behavioral Medicine include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and accessible addiction treatment using sign language and adapted communication methods. Saint Mary Mercy Hospital – Department of Behavioral Medicine has received accreditations from The Joint Commission, SAMHSA, and the state of Michigan.

Facility Overview

Bed icon 304
Number of Available Beds

Latest Reviews

Brittany Swinney
2 weeks ago on Google
1
I brought my mom to the ER per her primary doctors orders because she had a CT scan done and it showed something on her brain. We sat in the ER while my mom was in agony pain for 12 + hours. Nothing was taking away her pain away. Not even morphine. We finally got a bed that was in the hallway under a bright light. (For someone who's head hurt that wasnt the best location) The inflammation in my mom's head was so bad that it could have caused Hydrocephalus.(That's deadly) Hours and hours later my mom finally received a steroid that magically worked and she had zero pain afterwards. I was very disappointed in the the ER staff as they'd say they'd bring medicine and never return. I watched a poor old lady come in by ambulance and got pushed into the lobby like nothing was wrong and left there until she coded- I still feel for her poor husband. On another note the waiting area in the ER was absolutely disgusting. Garbage every where, dirty blankets, puke bins you name it. If you plan to come here Make sure it's life or death. Fast forward... My mom was admitted into ICU. That's right ICU after being neglected in the ER for so long. Our experience in the ICU was great and I would give it 5 stars. My Mom and Family really liked the nurse Derek and the care tech Jennifer (with 3 birthday parties lol because there were so many Jennifer's) they made my mom feel safe, answered all our questions and got things taken care of. Derek even would stop in when he wasn't her nurse during her 2 week stay to check in on her! Honestly all the nurses were great but those two stuck out the most! We had one incident that made my mom fearful and it was one of the Patient Techs. My mom had a brain drainage tube in and it was crucial that everything be perfect with it. And this lady I believe her name was Alecian dropped the brain catheter bag on the ground and told my family to "calm down". We then reported and asked to not have her anymore. And that wish was granted. My mom ended up needing brain surgery. The surgeon was great, she was Knowledgeable, answered all questions. We are currently working with Oncology and we have no complaints there as well. 💚
Miss Felise
2 weeks ago on Google
1
Unfortunately, I have to rate them with 1 star, something they absolutely do not deserve. Do not go to this hospital if you value your life, or that of your loved one. If you have absolutely no choice, DO NOT go alone and always accompany your loved one. The way they treat patients, dismiss their concerns and talk about them in front of others is absolutely abhorrent.
Janeen Lester
3 weeks ago on Google
1
The place is unorganized I sat and waited a whole hour just for a doctors note for work after I was discharged
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Rob Casalou

President & CEO, Trinity Health Michigan

Rosalie Tocco-Bradley, PhD, MD

Chief Clinical Officer

Doug Dascenzo, DNP, RN

Chief Nursing Officer

Michael Gusho

CFO

Kelly Smith

Chief Strategy Officer

Keyantee' Davis

Chief Human Resources Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7521

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Michigan

Contact Information

Building icon

36475 5 Mile Road
Livonia, MI 48154

Rehab in Cities Near Livonia

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Reviews of Saint Mary Mercy Hospital – Department of Behavioral Medicine

2.7/5 (795 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (795 reviews)
Brittany Swinney
2 weeks ago
1

I brought my mom to the ER per her primary doctors orders because she had a CT scan done and it showed something on her brain. We sat in the ER while my mom was in agony pain for 12 + hours. Nothing was taking away her pain away. Not even morphine. We finally got a bed that was in the hallway under a bright light. (For someone who's head hurt that wasnt the best location) The inflammation in my mom's head was so bad that it could have caused Hydrocephalus.(That's deadly) Hours and hours later my mom finally received a steroid that magically worked and she had zero pain afterwards. I was very disappointed in the the ER staff as they'd say they'd bring medicine and never return. I watched a poor old lady come in by ambulance and got pushed into the lobby like nothing was wrong and left there until she coded- I still feel for her poor husband. On another note the waiting area in the ER was absolutely disgusting. Garbage every where, dirty blankets, puke bins you name it. If you plan to come here Make sure it's life or death. Fast forward... My mom was admitted into ICU. That's right ICU after being neglected in the ER for so long. Our experience in the ICU was great and I would give it 5 stars. My Mom and Family really liked the nurse Derek and the care tech Jennifer (with 3 birthday parties lol because there were so many Jennifer's) they made my mom feel safe, answered all our questions and got things taken care of. Derek even would stop in when he wasn't her nurse during her 2 week stay to check in on her! Honestly all the nurses were great but those two stuck out the most! We had one incident that made my mom fearful and it was one of the Patient Techs. My mom had a brain drainage tube in and it was crucial that everything be perfect with it. And this lady I believe her name was Alecian dropped the brain catheter bag on the ground and told my family to "calm down". We then reported and asked to not have her anymore. And that wish was granted. My mom ended up needing brain surgery. The surgeon was great, she was Knowledgeable, answered all questions. We are currently working with Oncology and we have no complaints there as well. 💚

Miss Felise
2 weeks ago
1

Unfortunately, I have to rate them with 1 star, something they absolutely do not deserve. Do not go to this hospital if you value your life, or that of your loved one. If you have absolutely no choice, DO NOT go alone and always accompany your loved one. The way they treat patients, dismiss their concerns and talk about them in front of others is absolutely abhorrent.

NICOLE JACKSON
2 weeks ago
5

Response from the owner
Your rating made our day! We strive to provide top quality service and we are glad you were satisfied.
Janeen Lester
3 weeks ago
1

The place is unorganized I sat and waited a whole hour just for a doctors note for work after I was discharged

Marie Lipscomb
3 weeks ago
5

This hospital is great....the nurses the doctors are amazing...the service is one on one very informative to your needs...I recommend highly

Meghan Taylor
3 weeks ago
1

The staff is wonderful, but as a Catholic, I don’t think Jesus said He AND Allah were the same or that you can follow whoever or just be inclusive. If you’re gonna be a Catholic hospital, get rid of your wudu room and the Muslim prayer room.

George Livernois
3 weeks ago
4

They keep moving me around

Preet Buttar
3 weeks ago
1

I don’t want to give Bad review because all over I had a good experience only I just want to share. There was a tech. Her name was Haley and and there was a nurse. Her name was Erica was really very nice gentle very caring and she was keep on checking on me and she took four I mean blood in four tubes. I did not have any problem. Haley came. They needed two more tubes of blood Haley came. She couldn’t find the van and she was she was keep on looking for it and then finally what she did. She poked me on the right thumb where she was Saada and I told her like it’s painful she said no no no no I have to do it because I am not able to find the rain you don’t you don’t don’t move this and that blah blah blah first of all all she did she came to my room. She did not even give me any introduction. She did not even ask me told me what she’s doing going to do. I asked her are you going to take the blood? She said yes I have to take two tubes of the blood because we need it. This is not enough so I said OK so and after that she was so she was in I don’t know she was in a rush or she did. This is how she grass she treat be a patient treat with patient and but I am not happy. I am not. I mean I was in the pain like a hell and she did not care and I was keep on telling her oh my God this is painful and I was crying. I was screaming and Erica came from outside and she she held my hand, but she was. She never stopped and she was keep on poking in my hair in my skin and I was really really really really in pain like I mean I can’t even tell you like she I mean people treat animals better than this how the way she treated me and she was so mean and so rude to me the way she was talking to you I don’t I never ever had that experience in my life like you know in hospitals people I mean nurses or Tax they treat people like that or doctors you know nobody does that. Everybody is so nice and gentle because people go there for the good treatment and and not not for this to have this experience I was already in pain, but she give me more pain I was Keep on telling her please stop because I am in pain, but she never listen to me. She said I have to do it and she came just to like you know poked me inside even even though I was screaming, and I was jumping and I was crying, she did not care I I don’t think so. She has to be in the hospital because the way she’s treating she can. She can hurt people she can make them even more sick or like you know she can harm people she has treated me really bad like I don’t know why the management is keeping these kind of people in the hospital I think that’s why they Have 2.7% rating I have had blood work so many times but never ever had this Bruse people are usually so gentle they don’t know how to take blood they are so unprofessional and it was really painful bcz I was screaming the tech didn’t care about me and she said don’t scream and move let me do my work her name is hailey

Richard Kiziukiewicz
4 weeks ago
5

Response from the owner
Your rating made our day! We strive to provide top quality service and we are glad you were satisfied.
Scharntail Hall
1 month ago
1

I recently interviewed for a position at Trinity Health and was told during my interview that I would be receiving an offer letter. The hiring manager even said he was happy I had prior experience because it was hard to train people without it. I was given a tour of the unit, introduced to staff, and left with the clear impression that I had been selected. Because of this, I turned down other job offers, excited for the opportunity to work here. At the end of my interview, the hiring manager shook my hand and told me the recruiter would be sending over pay details and a job offer. Weeks later, after repeated follow-ups, I was told there would be no offer. This was extremely disappointing and unprofessional, as it gave me false hope and left me feeling misled. I hope the hiring process can be improved so future candidates aren’t put in the same situation.

Lisa Zielinski
1 month ago
5

My boyfriends Nurse Jon is wonderful!!! Informative and patient.

Daniel Nice
1 month ago
1

I’m only a 1 because I can not give it a complete zero. My son was brought in for mental health care. He is also type 1 diabetic and they refused to treat his diabetes. Lost all his medical equipment which we now have to pay out of pocket to replace. Very rude and unhelpful. Do not bring your loved one to this hospital!!!!

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