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NeighborHealth – South End

1601 Washington Street
Boston, MA 02118
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South End Community Health Center MA 2118

About NeighborHealth – South End

NeighborHealth – South End is an outpatient addiction treatment and behavioral health provider in Boston, Massachusetts offering integrated recovery care. The team provides medication supported treatment for opioid use and crisis assessment as part of a coordinated primary care model.

What kinds of addiction treatment does NeighborHealth – South End offer?

The center provides general outpatient treatment along with methadone, buprenorphine, and naltrexone medication options for opioid use.

Services include counseling and psychopharmacology consultations, relapse prevention, trauma-related counseling, and same-day Behavioral Health Urgent Care for crises.

Who can get help here?

NeighborHealth serves adults, teens, and children across its behavioral health programs.

The team also supports clients with co-occurring disorders and chronic relapse, gambling, and smoking cessation with culturally sensitive care available in English or Spanish as well as additional languages through interpreters.

Where is the center located?

The clinic sits at 1601 Washington Street in Boston’s South End across from the South End Burying Ground and near the Rutland/Washington Community Garden. It is easily reached by the SL4, SL5, 8, and 10 bus routes, and telehealth options are available too.

Do you take insurance or offer financial help?

NeighborHealth accepts Medicare, Medicaid, private insurance, and self pay, and no one is denied care due to inability to pay. Sliding scale discounts, Health Safety Net assistance, and help enrolling in affordable coverage are available.

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Facility Overview

Bed icon 66
Number of Available Beds

Latest Reviews

W Joey DeCruz
3 weeks ago on Google
5
The Recovery Services STAFF is ABSOLUTELY Amazing! They fight against Stigma and Role Model COMPASSION as a Normal presentation to the People they Provide services to. I have been a member of this Service for YEARS & I am so very thankful & Grateful for the roll they play as a Necessary SUPPORT in my RECOVERY Journey!! Major kudos to : Miss Desiree Millet Dr Rachel King Dr Sheena Wood Amy Sima Maggie Ms Marie and the rest of the dream team♡
Nelson Alfredo Somoza perez
6 months ago on Google
5
Excelente atención 👏
Bill Kelly
10 months ago on Google
5
What a great team I have there literally this place saves my life.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

NeighborHealth – South End works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

Greg Wilmot

President & CEO

Julio Mazul, MD

VP & Interim Chief Medical Officer

James A. Hazard

Executive VP & CFO

Ryan Boxill, PhD MBA

Executive VP & COO

Laura Rogers

Senior VP & CIO

Calay Ip, PACE

VP & Executive Director

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact NeighborHealth – South End.

Contact Information

Building icon

1601 Washington Street
Boston, MA 02118

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Reviews of NeighborHealth – South End

4.34/5 (478 reviews)
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Reviews

5

This rating goes out for all the staff, for their hard work and effort to help us, patients! Even the smallest questions or requests are resolved. (edited)

Reviewed on 12/27/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.34 (477 reviews)
W Joey DeCruz
3 weeks ago
5

The Recovery Services STAFF is ABSOLUTELY Amazing! They fight against Stigma and Role Model COMPASSION as a Normal presentation to the People they Provide services to. I have been a member of this Service for YEARS & I am so very thankful & Grateful for the roll they play as a Necessary SUPPORT in my RECOVERY Journey!! Major kudos to : Miss Desiree Millet Dr Rachel King Dr Sheena Wood Amy Sima Maggie Ms Marie and the rest of the dream team♡

jameysi romero
1 month ago
1

The worst experience ever. Scheduled for a telehealth with Catherine Hopkins never called me I kept calling for hours and no one was able to get a hold of her no one was able to help me stay away from this place worst customer service worst communication

Jesus Pacheco
5 months ago
1

I would never in my life will go back to this please So unprofessional, not helpful at all

Nelson Alfredo Somoza perez
6 months ago
5

Excelente atención 👏

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