Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Spectrum Health & Human Services – Main St Counseling Center

1280 Main Street, #2111
Buffalo, NY 14209
Claim Profile
Spectrum Health and Human Services - Downtown Buffalo Counseling Center NY 14209

About Spectrum Health & Human Services – Main St Counseling Center

Spectrum Health opened in 1973, and they’re committed to providing high quality mental health and addiction treatment for all. This center is also an OASAS approved provider of clinical assessment and treatment for impaired driving offenders in New York State.

The team here understands that recovery isn’t a one size fits all type of deal and uses a flexible yet comprehensive approach when it comes to behavioral health and addiction treatment. They offer specialized substance use counseling to help clients get to the root of their affliction. They also have peer support services to help you move toward recovery with the help of others who have been where you are.

Alongside counseling, the center also offers medication assisted treatment (MAT) for individuals struggling with alcohol or substance use disorder (SUD). A proven method of addiction treatment, MAT allows you to stay stable during treatment and dramatically lowers the chances of relapse. Once you’ve laid a solid foundation for long term recovery, you can taper off the medication and be truly substance free.

Feedback from former clients is mixed. Some praise staff members by name for their support and transparency. Others praise the speed with which they were assigned a counselor. However there are also concerns about services being on time.

Similar Rehab Centers

Fact checked and written by:
Lauren Thompson
Edited by:
Anna Spooner

Latest Reviews

Santino Graviano
3 weeks ago on Google
1
They will keep people in these apartments for however long and not move people because "lack of funds", how are other programs in the county moving people in/out of New/old apartments but spectrum is the only one not receiving funds to be able to move people? Maybe the program should be shut down and the useless, selfish workers out of a job. Taylor would also bring random coworkers over to my place pretty consistently for meetings for over a year without actually telling me why before she was going to do that but told me afterwards "it was necessary". Instead of doing extra work they will tell the clients to reach out to their care managers or peers to get help with looking into other forms of housing, when that's their job. This is one of the laziest programs in the state, it needs a complete overhaul of all the milieu. They don't care about the long-term well-being of the patients, they are selfish. My advice to people in the overall program whom might feel stuck and those who are thinking about entering, find a better program to work with that employs people whom are legitimately invested in helping their clients reach that standard "long-term independence" goal that is always talked about and signed upon when entering these programs, but is very rarely achieved. They'll put all the blame on the client if nothing of note is achieved or barely any progress is made over time, but of course seeing that the client is the only one going to bat for themselves, no matter the argument, the winner in many of these is most always going to be the authority, even though most people know that there are countless times said authority are and will be in the wrong, but when you have a team of lapdog "yes men" and "yes women" whom are able to help control the narrative, it's the client that ends up taking the L. Basically, this program is a waste of time and resources. If you're entering the program from the streets, more power to you. Congratulations on beating homelessness. ALWAYS try your best. But please check the workers and make sure they're going to stand on actually supporting you on achieving these goals you tell them you want to achieve. Sometimes that support is going to look like doing a lot more than just meeting the client at their homes or in public for monthly meetings. It's not a one man show, it's supposed to be a two person effort. Otherwise, seek the assistance of care managers, peer mentors, and anyone else out there that can assist you in finding the right fit for your housing needs, your mental and emotional needs and whatever else you might need more support with. I would recommend Horizon Health Services, OLV, Envision Wellness, and VentureForthe.
Shelumiel Dunn
3 weeks ago on Google
5
Awesome
Orion
3 months ago on Google
1
Substance class is terrible dude that runs class don't care nobody. Always on his phone never read from a book just talk about his life and opinion. Never listen to people in group just watch on his phone when people sharing and crying. Worse that AA by far. Never caring for clients just cashing a check on our head.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

During dialectical behavior therapy in New York, you and your therapist will look for triggers and patterns that are guiding your emotions. This involves keeping a diary of your emotions and situations and sharing this each week with the therapist. This information will determine what you work on in each session.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • car iconPrivate Transportation

Staff & Accreditations

Staff

Cindy Voelker

President & CEO

Nick Jerome

Sr. VP of Finance & CFO

Mario Alonzo

CIO & Security Officer

Melissa Farrell, MS, LMHC

Sr. VP of Administrative Operations

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Building icon

1280 Main Street
#2111
Buffalo, NY 14209

Reviews of Spectrum Health & Human Services – Main St Counseling Center

2.23/5 (26 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
8
4
0
3
2
2
0
1
17

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2307692307692 (26 reviews)
Santino Graviano
3 weeks ago
1

They will keep people in these apartments for however long and not move people because "lack of funds", how are other programs in the county moving people in/out of New/old apartments but spectrum is the only one not receiving funds to be able to move people? Maybe the program should be shut down and the useless, selfish workers out of a job. Taylor would also bring random coworkers over to my place pretty consistently for meetings for over a year without actually telling me why before she was going to do that but told me afterwards "it was necessary". Instead of doing extra work they will tell the clients to reach out to their care managers or peers to get help with looking into other forms of housing, when that's their job. This is one of the laziest programs in the state, it needs a complete overhaul of all the milieu. They don't care about the long-term well-being of the patients, they are selfish. My advice to people in the overall program whom might feel stuck and those who are thinking about entering, find a better program to work with that employs people whom are legitimately invested in helping their clients reach that standard "long-term independence" goal that is always talked about and signed upon when entering these programs, but is very rarely achieved. They'll put all the blame on the client if nothing of note is achieved or barely any progress is made over time, but of course seeing that the client is the only one going to bat for themselves, no matter the argument, the winner in many of these is most always going to be the authority, even though most people know that there are countless times said authority are and will be in the wrong, but when you have a team of lapdog "yes men" and "yes women" whom are able to help control the narrative, it's the client that ends up taking the L. Basically, this program is a waste of time and resources. If you're entering the program from the streets, more power to you. Congratulations on beating homelessness. ALWAYS try your best. But please check the workers and make sure they're going to stand on actually supporting you on achieving these goals you tell them you want to achieve. Sometimes that support is going to look like doing a lot more than just meeting the client at their homes or in public for monthly meetings. It's not a one man show, it's supposed to be a two person effort. Otherwise, seek the assistance of care managers, peer mentors, and anyone else out there that can assist you in finding the right fit for your housing needs, your mental and emotional needs and whatever else you might need more support with. I would recommend Horizon Health Services, OLV, Envision Wellness, and VentureForthe.

Shelumiel Dunn
3 weeks ago
5

Awesome

Orion
3 months ago
1

Substance class is terrible dude that runs class don't care nobody. Always on his phone never read from a book just talk about his life and opinion. Never listen to people in group just watch on his phone when people sharing and crying. Worse that AA by far. Never caring for clients just cashing a check on our head.

Kendra Shavers
1 year ago
3

Started to receive services from Spectrum Health in May of 2022. I loved my health care coordinator, Christina because she was transparent and always asked for my permission before she did things. In July of 2023, I was switched to Melissa because Christina was promoted to a higher position. Melissa was nice but did things behind my back without informing me first. In August of 2023, I switched to an online clinic because I was wrongfully diagnosed with Schizophrenia. Melissa was skeptical about it so she started contacting my care team at the Butler Clinic and informed them that I wasn't seeking care from anyone but in fact I was. This could have landed me back in the hospital. Thankfully I ran into my old counselor in the waiting room at the Butler Clinic and explained why Melissa emailed her behind my back and that I had appointments and upcoming appointments with my online clinic. Since, at this point my services with Spectrum Health was voluntary, I voluntarily ended all services. It's a good place, but beware of Melissa.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Spectrum Health & Human Services – Main St Counseling Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline