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St. Francis House

39 Boylston Street Boston, MA 02116
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St. Francis House MA 2116

About St. Francis House

St. Francis House provides substance use treatment and housing assistance in Boston, Massachusetts. They have a range of services in place including harm reduction, case management and behavioral health, to help those in the community experiencing homelessness or other issues that frequently accompany substance abuse issues.

Their day treatment program lasts for four weeks and is supervised by behavioral health clinicians skilled in addiction services. You’ll have individual substance use counseling, where you can address the potential root causes of your addiction. You may also work on developing healthier coping skills, recognizing substance use triggers to avoid and learning relapse prevention methods for future use.

Group sessions include others who may share similar backgrounds and experiences. They can provide valuable insight and become a support network with the goal of long-term sobriety. Guests are also encouraged to help create their goals to ensure a more collaborative care plan that incorporates areas of housing and income alongside substance addiction concerns.

Their harm reduction program provides crisis intervention, treatment referrals and peer support. If you require a higher level of care then they can refer you to another agency for treatment. The crisis intervention provides immediate support for urgent conditions. A clinician will talk with you and assess your needs as needed. Peer support is included in the program to help mentor and support your progress.

On-site case managers guide you through their services so you can get the most benefit wherever you are in your recovery journey. They will also coordinate behavioral health and primary health care at their co-located clinic called Boston Health Care for the Homeless.

Latest Reviews

SoyWatt Vegan
4 months ago on Google
3
St Francis House could use improvement. It should be more like WLP. I only feel that the men's day shelter St Francis could use improvement rather than punishing males for being males and relegating them to a somewhat rough environment. Treat them the same.
Elias Ramos
5 months ago on Google
5
Good morning Boston !!! ., question is st. Francis have bed available
Sat Com
6 months ago on Google
3
The necessity of a place like this is what drives my three-star review, bringing to light a real issue: a distinct lack of security engagement with the surrounding area of this shelter. For those of us who live on this street - and there are many of us - this can be described as an almost "non-presence" of security.The shelter's existence here drives a very major population sin the surrounding area of the destitute, the unhoused, the addicted, the in-need... This is a constant in the variable that composes society. This place needs to exist. However, this doesn't mean that it needs to take more than what it provides - the surrounding area is at the mercy of the occupants and the users of the shelter, something many of us have never asked for. Perpetual surveillance, swamped security personnel, many of whom never asked to have to contend with the often-time violent and abrasive individuals who are here for the shelters are commonplace. Violence and abuse, mistreatment and downright scary interactions are a daily occurrence if you have to spend time down here. If your workplace is down here, you will learn to become just as miserable and abrasive as they are, when having to deal with them. Having people put their items all over your vehicle, is common. Having people get an inch away from your windows and peer inside of your vehicles is common. Having your vehicle burglarized if you were silly enough to not lock it for the 60 seconds you ran inside a business - also semi-frequent. Having food and trash and meals from the shelter thrown against your door, your car, having dirty personal items discarded in your entryway, having large groups of 15 to 20 people sometimes from the shelter occupy and refuse to leave in spaces that are your own is common. And yet, there is almost no security presence doing outreach. You won't often see security or staff anywhere beyond the front area or across the street, keeping watch over the line out the door.And the worst part about this? According to the attorney general, this shelter regularly generates $25, 000,000 a year, and currently holds onto an account worth $39,650,000.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are designed for clients who are medically stable and not at an elevated risk of relapse, including those who have already completed inpatient care. Outpatient programs typically advance clients' established treatment plans, offering continuing addiction counseling and recovery education. Clients who enter outpatient care immediately following detox may also receive medical and mental health assessments and personalized treatment plans. Most outpatient rehabs provide multiple levels of care to align with clients' unique needs.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.
heart-hands iconIntervention Services
A drug intervention in Massachusetts provides friends and family the opportunity to share how a person's substance use has caused problems in their lives. The goal of the intervention is to encourage the person to get the treatment they need. Most rehab facilities offer intervention services that can help families prepare for the intervention and facilitate entry into treatment if the person agrees to get help.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Karen LaFrazia

President & CEO

Jim Hockhousen

VP of Finance & Administration

Andrea Farina, PhD

VP of Strategy & Program Initiatives

Keri Thomas, LICSW

Vice President of Programs and Services

Farrah Coady, SHRM-SCP

Director of Human Resources

Molly Dugan, MSW, LICSW

Director of Behavioral Health

Contact Information

Phone icon (617) 542-4211
Building icon

39 Boylston Street
Boston, MA 02116

Fact checked and written by:
Patti Croft, MBA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Boston

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Reviews of St. Francis House

4.2/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.2 (100 reviews)
crissy Bonaccolto
1 month ago
5

I have to say , especially someone that has been homeless for a very long time. (ME) this place helped me and because of the time, efforts, resources, kindness, caring and compassion i now have my life together pretty much. I’m off the streets after 13 years , I’m beginning back in medical school, I have a huge love for animals, I began to find myself again with their help. and really just utilized all their help and I am happy and safe today because of this particular program. ( floor 5 “ Room for Recovery”) Along with a few more programs which I will write a review on. Thank you to everyone that works there and also my homeless family. Ya know , everyone goes thru something horrific in life and unfortunately can end up in awful situations like ours. Thank you Jesus for places like St. Francis and the people that work there and really care. Xoxoxo

Jaxson Holmes
2 months ago
1

Alanna Treanor
3 months ago
5

Robert Carroll
4 months ago
4

SoyWatt Vegan
4 months ago
3

St Francis House could use improvement. It should be more like WLP. I only feel that the men's day shelter St Francis could use improvement rather than punishing males for being males and relegating them to a somewhat rough environment. Treat them the same.

Elias Ramos
5 months ago
5

Good morning Boston !!! ., question is st. Francis have bed available

Sat Com
7 months ago
3

The necessity of a place like this is what drives my three-star review, bringing to light a real issue: a distinct lack of security engagement with the surrounding area of this shelter. For those of us who live on this street - and there are many of us - this can be described as an almost "non-presence" of security. The shelter's existence here drives a very major population sin the surrounding area of the destitute, the unhoused, the addicted, the in-need... This is a constant in the variable that composes society. This place needs to exist. However, this doesn't mean that it needs to take more than what it provides - the surrounding area is at the mercy of the occupants and the users of the shelter, something many of us have never asked for. Perpetual surveillance, swamped security personnel, many of whom never asked to have to contend with the often-time violent and abrasive individuals who are here for the shelters are commonplace. Violence and abuse, mistreatment and downright scary interactions are a daily occurrence if you have to spend time down here. If your workplace is down here, you will learn to become just as miserable and abrasive as they are, when having to deal with them. Having people put their items all over your vehicle, is common. Having people get an inch away from your windows and peer inside of your vehicles is common. Having your vehicle burglarized if you were silly enough to not lock it for the 60 seconds you ran inside a business - also semi-frequent. Having food and trash and meals from the shelter thrown against your door, your car, having dirty personal items discarded in your entryway, having large groups of 15 to 20 people sometimes from the shelter occupy and refuse to leave in spaces that are your own is common. And yet, there is almost no security presence doing outreach. You won't often see security or staff anywhere beyond the front area or across the street, keeping watch over the line out the door. And the worst part about this? According to the attorney general, this shelter regularly generates $25, 000,000 a year, and currently holds onto an account worth $39,650,000.

Shannon Riga
7 months ago
5

They have a lot of services

Valentina Vali Williams
8 months ago
5

Meki Banda BCoMS (BCoMS)
8 months ago
4

They have good staff here but they have become very disorganized lately because of the renovation. They have closed their kitchen so they don't have the capacity to serve healthy nutritious food like fresh vegetables all the time so the meals are not balanced. This will not change anytime soon. All they have is chips (potato crisps), salami sandwiches and canned foods (Highly processed foods) so be advised. Also, I've seen some of the staff that wipe the tables be very intimidatory towards patrons. However, they help people with all sorts of things including job search. I also heard that they provide accommodation for people in need and other services like a clinic and clothing. St Francis house just serves to show that God is still working in our community. Downside is that is that some of the rewashed plates patrons eat from are dirty.

Onetwo
9 months ago
5

The absolute best place for homeless people to get clothes EVER.

Scott Dudley
9 months ago
4

Very friendly staff

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