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Cookeville VA Outpatient Clinic

851 South Willow Avenue, Suite 108 Cookeville, TN 38501
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Top 10 Rehab In Cookeville
Tennessee Valley Healthcare System - Cookeville VA Clinic TN 38501

About Cookeville VA Outpatient Clinic

Cookeville VA Outpatient clinic offers outpatient treatment for substance use disorder and co-occurring mental health disorders for veterans and their families. They’re located in Cookeville, Tennessee. This is an outpatient clinic.

Treatment is provided for substance abuse as well as mental health conditions such as trauma, anxiety, depression, aggressive or self-harming behaviors, OCD, PTSD, schizophrenia, and bipolar. This facility offers medical care as well if needed. They may have same-day appointments available.

If you require detox services or a more intensive recovery service then you may be referred to another location or facility.

They use evidence-based treatments and provide health maintenance and community support. They set up a program with you to help you reach your goals.

They offer medication assisted treatment (MAT) as needed for opioid use, alcohol use, and tobacco use. These medications are to help with your withdrawal symptoms and cravings. Residential rehabilitation treatment programs may be available as needed.

They also offer counseling services. They want to help your recovery along by addressing the root problem that made you turn to substances to begin with. They will assist you with homelessness and unemployment, if needed.

Several clients have said that the staff is very friendly, and they always have a short wait time. One complaint that was mentioned several times is that it is sometimes difficult to reach them by phone. Others have mentioned that the doctor is great and listens to what you have to say.

Latest Reviews

Brian Thomason
2 months ago on Google
5
Already clean and has a great staff
Matt P
3 months ago on Google
1
It's disheartening to see that the Cookeville VA has a phone number with an automated message system that leads to full mailboxes and dropped calls. While the VA has made improvements over the years, it's not too much to ask for the men and women who have served our country to be able to call the clinic and speak to a live person. Please do better.
Ms. Terry Pernell-Williams
3 months ago on Google
3
They are very kind but, like most VA hospitals, are short staffed and now that trump has let an unvetted immigrant destroy the infrastructure...it may be much worse. Poor VA workers.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Accepted Insurance

Cookeville VA Outpatient Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Many individuals who are experiencing addiction are extremely malnourished. This is due to negative patterns that develop during active addiction. Nutrition therapy helps break these negative patterns and teaches you to develop healthy ones that will help you sustain sobriety long term.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • car iconPrivate Transportation
  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Daniel Dücker, MSS, M. Ed.

Executive Director

Dwight 'Dan' Fields, MHA

Acting Deputy Executive Director

Bridget Brozyna, MSN, DNP, APRN

Associate Director for Patient Care Services

Aaron Grobengieser

Associate Director for Operations

Joseph Blair

Acting Assistant Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (931) 284-4060
Building icon

851 South Willow Avenue
Suite 108
Cookeville, TN 38501

Fact checked and written by:
Linda Dotson
Edited by:
Courtney Myers, MS

Rehab in Cities Near Cookeville

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Reviews of Cookeville VA Outpatient Clinic

2.67/5 (51 reviews)
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Reviews

1

This the less professional place that I have met, I had an appointment at 10 am and I have been waiting for more than two hours to do a simple procedure. They don't consider the needs of the patients, it is the slowest service I have been in. No one answers the phone, not on ... Read More

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (50 reviews)
Nate Sauceman
1 week ago
5

Very helpful

Rickie McQuade
1 month ago
1

Front desk women are rude, act annoyed that you even called them. Called to make an appointment for wrist pain and was told to go to the hospital. Why does the VA have a doctor's office if they won't see they're patients. I only see my doctor once every 12 months. Cookeville VA is a joke and needs to be closed down. Veterans, don't waste your time with the Cookeville office.

Lea Ellis
1 month ago
1

Second appt in a row that they've called to cancel on the day of the appt (which both happened to be on a Friday). They said the person my husband was scheduled to see (Greenfield) had "called in sick" (both times)!

Shawna Rowley
1 month ago
1

This place is complete garbage!! Don't return your calls. Almost out or blood pressure pills and won't do anything for me! Been over a month since my last labs and still haven't gotten my results. Put you on hold forever when the do answer, then it automatically hangs up on you. Pitiful place to get even the most basic care. Total disregard and disrespect to us combat veterans that are EVEN 100% VA disabled!!! Completely WORTHLESS!!!!!!!!

Rick Ken
2 months ago
1

April 15 2025 history of degenerative budging disc and ask pain management refusing me because I drink didn't ask me if I want help with that but acupuncture and new images will help said there a dispenser at end of mall beside pain management and the va clinic in cookville said see you in a year for labs that's all they want veteran have been experiment on want never go to another va clinic or hospital

Robert Gilbert
2 months ago
5

Brian Thomason
2 months ago
5

Already clean and has a great staff

Matt P
3 months ago
1

It's disheartening to see that the Cookeville VA has a phone number with an automated message system that leads to full mailboxes and dropped calls. While the VA has made improvements over the years, it's not too much to ask for the men and women who have served our country to be able to call the clinic and speak to a live person. Please do better.

Ms. Terry Pernell-Williams
3 months ago
3

They are very kind but, like most VA hospitals, are short staffed and now that trump has let an unvetted immigrant destroy the infrastructure...it may be much worse. Poor VA workers.

Chris Conroy
4 months ago
5

I greatly appreciate everything and everyone in helping me when I was on the verge of just giving up!

Frank McClung
4 months ago
4

I've always had a good experience here for over a decade. Front office staff can be prickly but who wouldn't be dealing with vets? Medical care is great and very personable.

William Moore
5 months ago
5

The staff are doing a good job. I never had a single problem. 7 years

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