Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

FHE Health

505 South Federal Hwy 2 Deerfield Beach, FL 33441
Claim Profile
3
Top 10 Rehab In Deerfield Beach
The Florida House Experience FL 33441
3
Top 10 Rehab In Deerfield Beach

About FHE Health

The residential detox program features a secure environment for clients to begin their recovery. FDA approved prescriptions, which can include methadone and buprenorphine, may be used to relieve cravings and ease withdrawal. Clients can then transition into an inpatient or outpatient program. Detox generally takes 5 days.

The inpatient program features medication management along with individual and group counseling. Clients receive psychiatric care and medical care, along with gym memberships, social services, and 24/7 supervision. Additional programs can include yoga, arts therapy, and music therapy. The program can last 21-90 days.

Partial hospitalization is a day program lasting from 7am to 3pm. Clients continue their treatment program without overnight stays. Cognitive behavioral therapy and dialectical behavioral therapy are used to address co-occurring mental and behavioral health disorders, including gambling addictions, as clients prepare for independent living.

The intensive outpatient program offers greater flexibility than partial hospitalization. Clients meet three hours a day for five days per week or five hours a day for three days per week as they continue their treatment program. Holistic therapy, including acupuncture, may be available.

The sober living option provides prolonged oversight as clients develop life skills and daily living routines. Clients perform chores, have a curfew, and participate in group support programs. Medical care and supervision are available to discourage relapse.

They offer care and support for all alumni. Referrals may be made to outside facilities and programs.

They are accredited by The Joint Commission, the Commission on Accreditation of Rehabilitation Facilities (CARF), and the National Association of Addiction Treatment Providers.

Florida House Experience offers self pay and financing options. The center is in network with Aetna, BlueCross/BlueShield, Carelon, Cigna, and ComPsych. Please check with your provider to verify coverage and out of network benefits.

Facility Overview

Bed icon 90
Number of Available Beds
Calendar icon 31 - 60
Avg Length of Stay in Days

Latest Reviews

Lelr
Reviewed on 08/14/2025
2
This place is not safe at all. It is not a gated treatment which sit right off a main highway and street. Anyone can come in at any time. You’re not allowed to lock your apartment doors at night, they will place 2-4 people per apartment some whom are not stable to be around others. I had to hide knives and other sharps because I felt like my roommate was not stable. When I voiced my concerns for a couple of weeks I was discharged because of “my behavior”. I was freaking the fuck out and they did nothing to help me and at the end lied saying I refused to get help. They will have you running on fumes by the time you leave this program you will me physically, mentally and emotionally exhausted. Yes you will get a lot of tools on how to deal with your feelings and emotions but from my experience I will not recommend this facility to any first responders because we deal with hyperventilating and they don’t understand where we’re coming from
Jerry Gregory
1 month ago on Google
1
I would not recommend sending yourself or a loved one to this facility, you will be VERY DISAPPOINTED. I am a father who sent my son to this facility for help with depression and anxiety. I was told by the administration to ignore the negative reviews because they were probably written by patients that "did not buy into the program" We did as much due diligence as possible including my wife and I touring the facility before admitting him, we put all of our faith and hope in their hands to do what they said they can do. I can't express how deeply disappointed we are with the results. We were actually lied to about several things. I am still trying to find out where the money went that he took with him, we were told after his arrival that we needed to purchase in house credit cards for any purchases, (which we did) that he could not use cash and that it would be kept in a secure locker until his discharge. I have yet to receive an invoice showing what was purchased with the credit cards and have not been given an explanation concerning the missing cash. He spent five weeks there and over $45,000 out of pocket and came back worse off than when he went in. This place is run like a psych ward and not a caring, compassionate place for healing. The website advertises over a dozen therapies that you will receive, again this is not true, the story changes once you are there and it is a struggle and fight to get many of them. If I could give a negative 5 review I would.
Response from the owner1 week ago
Hi Jerry,

Thank you for sharing your feedback with us. We are disappointed to learn that your experience did not match your expectations.

Please rest assured that the safety and well-being of our patients remain our highest priority. Our staff is dedicated to providing compassionate, high-quality care tailored to each individual’s needs while maintaining open communication with patients and their families. We regret if there were any miscommunications during your son’s treatment and take your concerns seriously.

As a dually accredited organization with nearly 25 years of experience in behavioral healthcare, we are committed to upholding the highest standards of professionalism and integrity in all areas of care, including financial practices. Our goal is to ensure that all patients and their families feel supported and heard throughout and following the treatment process, and we are available 24/7 to address questions or concerns at every level of care. 

While we are unable to discuss specific details in a public forum due to HIPAA patient privacy laws, your concerns are important to us, and we would welcome the opportunity to address them privately. If there is anything further that we can do to help, please contact us at (888) 610-3531 or fhecare@fherehab.com.

Thank you,

FHE Health Quality Assurance
Larry B
1 month ago on Google
1
They claim they support alumni but they do NOT. I called several times asking for treatment. Each time they gave a different reason why they would accept me. I was a model client while I was there. They have changed directors. Now they lie to their alumni. They only care about taking your money.
Response from the owner1 week ago
Hi Larry,

Thank you for taking the time to share your feedback. We are disappointed to read your criticisms of our program and take your concerns seriously.

The safety and well-being of our patients is our top priority, and our staff is committed to delivering industry-leading standards of care in a safe, ethical, and compassionate environment. It's important to recognize that the healing process is not linear and treatment is tailored to and developed in conjunction with each patient. We use clinical and medical judgment while respecting where each person is in their healing process to provide the most appropriate and evidence-based care. 

We endeavor to communicate openly and transparently with all patients and their families throughout their healing journey. With 25 years of experience and many satisfied alumni and families, we recognize that we may not always meet every individual’s needs. If questions arise at any point in time, our staff is available 24 hours a day, 7 days a week, to be responsive to needs. Our staff members follow strict policies for grievances to ensure any concerns are appropriately investigated and resolved. We encourage patients to communicate any concerns to their care team so we can proactively work together toward solutions.

We welcome the opportunity to speak with you to see what can be done to address your concerns privately. Please do not hesitate to call us anytime at (888) 610-3531 or fhecare@fherehab.com, and we will be available to discuss the points you referenced and any other questions.

Thank you,

FHE Health Quality Assurance
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.3 / 10

Accepted Insurance

FHE Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient treatment is both an option for people who are starting their addiction recovery and those who wish to implement treatment into their everyday lives, while still working or keeping up with their day-to-day responsibilities. Patients enrolled in one of outpatient programs at The Florida House, may choose a particular level of care because they have day or night time obligations like work, school, and family that keep them from doing an inpatient residential program.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of a medically supervised withdrawal from drug or alcohol abuse. During this time, clients are under the care of doctors, nurses, and therapists who provide constant care and support. There is a high risk of relapse during detox when a person tries to do so in an unsupervised environment because of the discomfort and anxiety a person may feel. The goal at The Florida House Experience is to make the detox process as comfortable and safe as possible so that the client does not feel the need to pick up their drug of choice or drink.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

inpatient iconInpatient

The FHE Residential Inpatient Treatment Program follows the Medical Detox phase and provides individuals who are struggling with addiction to alcohol or drugs with continuous medical, clinical, and psychiatric care to aid them on their road to recovery. After detox from drugs or alcohol is complete, an initial assessment is conducted so that our doctors and clinicians can determine the level of care that an individual will need and a customized treatment plan will be designed.

sober-living iconSober Living Homes

Sober living homes give newly clean individuals the motivation, support, and skill development needed to live a sober life in early recovery. The Florida House Experience has two sober living homes, one for each of the sexes so that residents can remain focused on recovery goals without distraction from the opposite sex.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

DBT is a type of cognitive-behavioral therapy developed by psychologist Marsha M. Linehan in the late 1980s. It was originally developed to treat borderline personality disorder, and since then has been used to treat a wide variety of mental disorders, including addiction. DBT emphasizes psychosocial aspects of treatment. This means that it focuses on social factors and individual thought and behavior. It is believed that certain people are predisposed to react in an over-the-top manner to normal emotional situations. These people have a much more intense rate of arousal and emotion than other people. They require less stimulation to become more excited and have a hard time returning back to normal levels where stimuli have been taken out of the equation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Eye Movement Desensitization and Reprocessing (EMDR) Therapy is integrated for certain clients as part of the treatment process at The Florida House, EMDR Therapy for Addiction Treatment experience. EMDR therapy is used primarily for treating trauma as a part of addiction rehabilitation. It is a psychotherapy that allows people to have reduced symptoms of emotional distress. EMDR helps make the process of therapy faster and more effective. Treatment that may have once taken months can take weeks, allowing for more effective treatment during addiction rehab.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutritional planning is a form of food therapy that helps our clients better manage their diet during addiction treatment. Maintaining a healthy diet is difficult but having support from a trained nutritionist helps their patients renew health through good eating habits. Their patients find they have more energy and feel better when they incorporate nutritional planning into their addiction treatment plan.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Therapists who apply cognitive behavioral therapy in Florida believe patient thoughts and behaviors are closely linked. They use this treatment method to help clients change their thought patterns so they can also change behaviors and break free from substance abuse.

As a short term therapeutic method, motivational interviewing in Florida requires only a couple of sessions. During these sessions, you'll have the opportunity to talk about your circumstances and any discrepancies between your current situation and future goals. You'll then decide for yourself what changes you want to make.

Amenities

  • spa2 iconYoga Studio
  • wifi iconWifi
  • weight iconGym

Staff & Accreditations

Staff

Sherief Moustafa, BSN, RN, CAP, ICDAC

CEO and Founder

Rami Sleiman, BS, CHC, MBA

Chief Operations Officer

Dr. Adel Abu-moustafa, Ph.D

Chairman of the Board and Director of Education

Barbara Dunkiel

Chief Human Resource Officer

Dr. Beau Nelson, DBH, LCSW

Chief Clinical Officer

Donnell Neal, CAC CBHT

Chief of Care Management

Todd Branstetter

Chief Financial Officer

Zackary Traynor

Chief Admissions Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 562

Contact Information

Building icon

505 South Federal Hwy 2
Deerfield Beach, FL 33441

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Deerfield Beach

Left arrow icon Back to FL

Reviews of FHE Health

4.1/5 (304 reviews)
4.3
Staff
4
Amenities
4
Meals
3.7
Value
4.3
Cleanliness
5
224
4
15
3
8
2
11
1
51

Reviews

2
Not a safe place

This place is not safe at all. It is not a gated treatment which sit right off a main highway and street. Anyone can come in at any time. You’re not allowed to lock your apartment doors at night, they will place 2-4 people per apartment some whom are not stable to be arou ... Read More

L.
Reviewed on 8/13/2025
Staff
3
Amenities
2
Meals
2
Value
1
Cleanliness
3
5
It Worked For Our Family

We sent our son here over 10 years ago. He is still sober today. I pray he maintains his sobriety forever. We credit this facility and program coupled with our son's desire to get clean for his success. The family program was huge for us. We had no idea what we were dealing ... Read More

Suzanne F.
Reviewed on 5/30/2024
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
5
Just what I needed

This program gets you back to where you need to be and want to be. Forever grateful for the experience and knowledge shared at Florida House. Our power lies within our freewill and our ability to choose wisely.

donna m.
Reviewed on 1/14/2024
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (301 reviews)
Karin Gardner
3 weeks ago
5

Response from the owner
Thank you for your positive feedback, Karin. We appreciate it!
Jerry Gregory
1 month ago
1

I would not recommend sending yourself or a loved one to this facility, you will be VERY DISAPPOINTED. I am a father who sent my son to this facility for help with depression and anxiety. I was told by the administration to ignore the negative reviews because they were probably written by patients that "did not buy into the program" We did as much due diligence as possible including my wife and I touring the facility before admitting him, we put all of our faith and hope in their hands to do what they said they can do. I can't express how deeply disappointed we are with the results. We were actually lied to about several things. I am still trying to find out where the money went that he took with him, we were told after his arrival that we needed to purchase in house credit cards for any purchases, (which we did) that he could not use cash and that it would be kept in a secure locker until his discharge. I have yet to receive an invoice showing what was purchased with the credit cards and have not been given an explanation concerning the missing cash. He spent five weeks there and over $45,000 out of pocket and came back worse off than when he went in. This place is run like a psych ward and not a caring, compassionate place for healing. The website advertises over a dozen therapies that you will receive, again this is not true, the story changes once you are there and it is a struggle and fight to get many of them. If I could give a negative 5 review I would.

Response from the owner
Hi Jerry,

Thank you for sharing your feedback with us. We are disappointed to learn that your experience did not match your expectations.

Please rest assured that the safety and well-being of our patients remain our highest priority. Our staff is dedicated to providing compassionate, high-quality care tailored to each individual’s needs while maintaining open communication with patients and their families. We regret if there were any miscommunications during your son’s treatment and take your concerns seriously.

As a dually accredited organization with nearly 25 years of experience in behavioral healthcare, we are committed to upholding the highest standards of professionalism and integrity in all areas of care, including financial practices. Our goal is to ensure that all patients and their families feel supported and heard throughout and following the treatment process, and we are available 24/7 to address questions or concerns at every level of care. 

While we are unable to discuss specific details in a public forum due to HIPAA patient privacy laws, your concerns are important to us, and we would welcome the opportunity to address them privately. If there is anything further that we can do to help, please contact us at (888) 610-3531 or fhecare@fherehab.com.

Thank you,

FHE Health Quality Assurance
Larry B
1 month ago
1

They claim they support alumni but they do NOT. I called several times asking for treatment. Each time they gave a different reason why they would accept me. I was a model client while I was there. They have changed directors. Now they lie to their alumni. They only care about taking your money.

Response from the owner
Hi Larry,

Thank you for taking the time to share your feedback. We are disappointed to read your criticisms of our program and take your concerns seriously.

The safety and well-being of our patients is our top priority, and our staff is committed to delivering industry-leading standards of care in a safe, ethical, and compassionate environment. It's important to recognize that the healing process is not linear and treatment is tailored to and developed in conjunction with each patient. We use clinical and medical judgment while respecting where each person is in their healing process to provide the most appropriate and evidence-based care. 

We endeavor to communicate openly and transparently with all patients and their families throughout their healing journey. With 25 years of experience and many satisfied alumni and families, we recognize that we may not always meet every individual’s needs. If questions arise at any point in time, our staff is available 24 hours a day, 7 days a week, to be responsive to needs. Our staff members follow strict policies for grievances to ensure any concerns are appropriately investigated and resolved. We encourage patients to communicate any concerns to their care team so we can proactively work together toward solutions.

We welcome the opportunity to speak with you to see what can be done to address your concerns privately. Please do not hesitate to call us anytime at (888) 610-3531 or fhecare@fherehab.com, and we will be available to discuss the points you referenced and any other questions.

Thank you,

FHE Health Quality Assurance
Roger Thompson
1 month ago
5

Response from the owner
Thank you for your recommendation, Roger! We appreciate you taking the time to share your positive experience with others.
Shallom Rahel
1 month ago
1

Currently residing here, and experiencing reports of abuse from the night time staff DANTE the nurse and SHANNON S the tech. They are highly aggressive and disrespectful staff members making it an unsafe environment to be in.

Response from the owner
Hi Shallom, 

We are disappointed to read your feedback and want to assure you that we take your concerns very seriously. 

As a dually accredited and ethical organization with nearly 25 years of experience in behavioral healthcare, our staff members are committed to accommodating the dynamic needs of our patients with compassion and professionalism, while upholding industry-leading standards of care. We strive to foster a therapeutic environment where patients feel valued, understood, and empowered on their healing journey.

Due to HIPAA patient privacy laws, we are unable to share case details in any public forum. However, we want to reaffirm that the safety and well-being of our patients is always our top priority, and that every concern is treated with the seriousness and sensitivity it deserves. We have an internal process in place to thoroughly investigate grievances or reports of inappropriate behavior and to ensure the safety and comfort of both patients and staff. Our team is available 24/7 throughout treatment to address any questions or concerns and to provide support at every level of care.

We would appreciate the opportunity to speak with you privately about your concerns. If there is anything further that we can do to help, contact us at (888) 610-3531 or fhecare@fherehab.com.

Thank you, 

FHE Health Quality Assurance
Benjamin Novak
1 month ago
1

My time at FHE has been deeply disappointing and disheartening. I traveled from northwest Indiana to Florida at the behest of my therapist, who truly believed in the services provided here. Unfortunately, the promises made by admissions and on the website have proven far from the reality of my treatment. I came seeking help for PTSD caused by sadistic, ritualistic abuse—including torture—I endured as a child. My symptoms manifest as flashbacks, nightmares, anxiety, depression, and chronic physical pain. After two weeks here, I’ve had only one individual therapy session. The therapist seemed disinterested and even warned that he might be too busy to see me again. He suggested I request someone else if needed—but offered no clear pathway to do so. Group therapy is touted as the primary focus of care, yet every session has felt generic and irrelevant to my personal needs. One meeting was little more than a sales pitch for ketamine treatments—$500 per session, sold in packages of six, with no insurance coverage or coherent treatment framework. This motif recurred across multiple staff members, as if financial gain were more important than genuine healing. The residential setting feels more like a lockdown than a therapeutic environment. There are no beach outings, and electronic devices are rarely permitted beyond brief windows. Gym and pool access is limited to 45 minutes and can be revoked at staff discretion. The pool is small but passable; the gym feels like an upgraded hotel fitness center, quickly overcrowded, with no trainers or instructors in sight. Advertised amenities—massages, acupuncture, a bio bed—are either severely limited or available only at additional out-of-pocket cost. Massages are just ten minutes long, and acupuncture sessions are virtually nonexistent. Many of the services I was promised turned out to be optional add-ons. In the 14 days I’ve been here, several incidents have shattered my sense of safety: • Around 3 a.m., I woke to find my assigned roommate rifling through my belongings. • Hours later, I discovered feces on the floor; staff cleaned it up but left me shaken. They moved my roommate, yet he returned the next day to loiter outside my door until I demanded intervention. These moments left me feeling unsafe in what was supposed to be my refuge. There have been bright spots—some clinical staff members and the psychiatrist have shown genuine compassion. The psychiatrist even lobbied to move me to a different program or facility, but no transfer has occurred. I’ve requested meetings with my case manager and patient advocate, yet neither meeting has materialized. My spouse’s calls and emails go unanswered. I have spent a staggering amount of money and sacrificed precious time away from my wife and daughter, hoping to find healing. Instead, I’ve felt as alone and terrified as when I hid in that closet as a child. Watching staff members head to a back room on the evening shift, seemingly to sleep on the job, only reinforced my helplessness. How can a place devoted to healing treat its most vulnerable like they’re just a source of revenue? Is the world so callous that we abandon the broken without care or compassion? Upon my hoped-for release, I plan to reunite with my family at Disney World in Orlando, striving to leave this awful experience behind. But I offer this review as a warning: think deeply before entrusting your trauma to FHE.

Response from the owner
Hi Benjamin,

We are disappointed to read your feedback and want to acknowledge how seriously we take your concerns. The safety and well-being of our patients is our top priority, and our staff members are committed to delivering the highest standards of care while prioritizing responsiveness, compassion, and respect for every patient’s needs.

We strive to make group therapy effective and evidence-based, focusing on healing and addressing issues related to specific patient concerns. Those who commit to our curriculum and schedule engage in a clinically appropriate modality that can benefit patients throughout and following the treatment process. With 25 years of experience, we are committed to helping patients throughout this healing journey, and our team is available 24/7 to answer questions and offer support at every level of care.

While we are unable to discuss specific details in a public forum due to HIPAA patient privacy laws, your concerns are important to us, and we would welcome the opportunity to address them privately. If there is anything further we can do to help, please contact us at (888) 610-3531 or email fhecare@fherehab.com. Your satisfaction is important to us, and we hope to speak with you soon.

Thank you,

FHE Health Quality Assurance
Kevin Osteen
2 months ago
5

Marisa Way's expertise and passion to help others was one of the best feelings. I knew after having my first conversation with her that I was in good hands. She was able to provide a peace of mind that has helped more than she knows.

Response from the owner
Thank you so much for your thoughtful recommendation, Kevin! We are thrilled to hear that Marisa's expertise made such a positive impact on your experience, and we will be sure to pass along your kind words. We are grateful to hear that our compassionate environment resonated with you. Please stop by any time to visit! 💙
Megan Hovenden
2 months ago
1

Been here for over a month and have met with my therapist twice for maybe 10 minutes at the most. They won’t let me leave for the sole purpose of getting more money from my insurance company. Don’t come here.

Response from the owner
Hi Megan,

We appreciate you taking the time to share your feedback with us; however, we are disappointed to read your criticisms. Due to HIPAA patient privacy laws, we are unable to share case details in any public forum. Your satisfaction is important to us, and we would greatly appreciate the opportunity to continue this conversation privately and address each of your points. Please contact us any time at (888) 610-3531 or email fhecare@fherehab.com, so we can discuss your concerns further and work towards a resolution.

Thank you,

FHE Health Quality Assurance
John Mello
2 months ago
5

FHE is the best rehab i’ve ever been to. My therapist Tara was amazing! My case manager, Matt was so helpful and made sure all of my stuff was taken care of. All of the nursing staff, techs and providers really do care and go above and beyond for the patients. Overall great experience and i’m extremely grateful for FHE.

Response from the owner
Thank you so much for your thoughtful recommendation, John! We'll be sure to pass along your gratitude to Tara, Matt, and the rest of our team—they’ll be thrilled to know they made a difference. Your positive feedback means the world to us, and we’re glad to have been part of your journey. Wishing you continued blessings and happiness ahead! 💙
Sean Hovenden
2 months ago
5

I would like to extend my sincere gratitude to FHE for the understanding, compassion and support they have given my daughter, Megan. Her Therapist, Tara, the clinical director, the finance office and especially the Techs have all been supportive and cooperative. They have demonstrated by their actions that they understand that someone on this cruel journey which involves a true Dual Diagnosis faces the most difficult road to stability because they are emotionally dysregulated and many times unable to apply coping mechanisms. Thank you for taking our calls and being attentive and supportive. We know she is in very good hands with FHE.

Response from the owner
Thank you so much for your heartfelt and thoughtful words, Sean. We're glad to hear that your daughter has felt supported by her therapist, as well as our clinical leadership, finance team, and technicians. Your recommendation truly means the world to us. It’s a privilege to be there for your family during such an important time, and we remain fully committed to offering compassion, care, and support every step of the way. 💙
T B
2 months ago
5

I had the opportunity to paint the residents and staff during their celebration of pride week (representing Dizzy Doodle face painting)The facility is lovely. The staff and residents were all very kind and enthusiastic and they had a wonderful time. It was a great gig!

Response from the owner
Thank you for your kind feedback, T B! We're glad to hear you had a great experience during Pride Week. We appreciate your creativity and enthusiasm in making the event special for everyone involved! 😊
Tammy Durrett
2 months ago
5

Joi of FHE booked my company, Dizzy Doodle Face Painting, for their Pride Month Celebration. It was a pleasure coordinating with them—the communication was prompt, payment was handled quickly, and all event details were clearly outlined. I’d be happy to work with them again anytime!

Response from the owner
Hi Tammy, thank you so much for taking the time to share your positive experience with our Alumni Department! It was a pleasure working with you, too, and we’d love to team up again in the future. 💙
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for FHE Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Hazelden Betty Ford Foundation
Naples, FL (866) 261-3734

Hazelden Betty Ford Foundation

Hazel Betty Ford Foundation provides inpatient and intensive outpatient trea... read more.
BoardPrep Recovery
Tampa, FL (866) 796-4720

BoardPrep Recovery

BoardPrep Recovery is an innovative behavioral health center located in Sout... read more.
The Renew Center
Boca Raton, FL (800) 509-0244

The Renew Center

The Renew Center offers customized Day to Wellness Programs that combine adv... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline