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Thriveworks Counseling

3235 Electric Road, Suite 1A Roanoke, VA 24018
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Thriveworks Counseling VA 24018

About Thriveworks Counseling

Thriveworks in Roanoke, Virginia provides outpatient addition treatment for adults. They also offer online therapy.

Hundreds of Insurance Plans Accepted
Thriveworks boasts that they accept 585+ different insurance plans though it is always good to check with your personal health insurance provider to ensure exactly what is covered and what is not prior to starting treatment. Self pay options can vary based on whether you’re scheduling an intake session or follow-up and whether it is for talk therapy or psychiatry services.

Flexible Therapy Options

One of the great things about this therapy location is that they are very flexible when it comes to appointment times. They provide counselling options that include night and weekend appointments. They also have online appointments so you can still get the support and counseling you need from the comfort of your own home even if you can’t make it to the facility for therapy.

Addiction treatment here does not include medication assisted treatment (MAT). Therapy is a combination of motivational interviewing, cognitive and dialectical behavioral therapies, group therapy, and other evidence-based, trauma-informed therapy models.

Mental Health Therapy

This isn’t just an addiction treatment facility. They also treat families, couples, and offer therapy for other mental health struggles and conditions. These can be treated in conjunction with alcohol or substance abuse treatment. They also treat other addictions such as gambling, social media, or pornography.

Latest Reviews

S A
2 months ago on Google
5
It's good to know there's somewhere in this country that has counseling immediately available for our young ones. We got an excellent counselor with many, many years of experience and has been a relief for our children.
Amanda Battle
4 months ago on Google
5
If you are in need of therapy I would Strongly recommend this company. Therapy was never something I seen myself needing. But I will say after 7 months & it s been life changing.
Response from the owner2 weeks ago
Hi Amanda! Your feedback means the world to us thank you We re so grateful to be part of your journey.
Jill beeson
5 months ago on Google
4
Shannon is quite a good counselor. She listens and poses questions in such a way that my thoughts are channeled toward possible solutions. She is quite easy to connect with.
Response from the owner1 month ago
Thank you so much leaving us this positive review. We greatly value your time and feedback. Feel free to share more about your experience and what made it so wonderful! We look forward to continuing to serve you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Accepted Insurance

Thriveworks Counseling works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (540) 788-5090
Building icon

3235 Electric Road
Suite 1A
Roanoke, VA 24018

Fact checked and written by:
Connie Gillespie
Edited by:
Courtney Myers, MS

Rehab in Cities Near Roanoke

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Reviews of Thriveworks Counseling

4.3/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (100 reviews)
Sheera Gandolfo
4 weeks ago
5

My experience with Thriveworks was extremely easy. I called the number and gave them some details and got an appointment in a week with a therapist. The gentleman on the phone was patient and caring. And I love my new therapist! I felt comfortable with her right away and I feel like she will finally help me make progress with my issues.

Response from the ownerInvalid relative date format:
Hello Sheera! We’re so happy to hear about your wonderful experience with our team! Your feedback is incredibly important, and we’re grateful for the trust you’ve placed in us.
Carol Mathena
1 month ago
5

I think Mr. Dayton is awesome. He is such a great listener and gives good feedback 😀

Response from the ownerInvalid relative date format:
Hi Carol! Thank you for taking the time to leave a review. We are so happy to hear about your positive experience with your therapist! We look forward to continuing to support you!
S A
2 months ago
5

It's good to know there's somewhere in this country that has counseling immediately available for our young ones. We got an excellent counselor with many, many years of experience and has been a relief for our children.

Response from the ownerInvalid relative date format:
Hello S, we are absolutely thrilled to hear about the positive experience you’ve had with your therapist! Your feedback is a driving force for us to continually provide exceptional support. We look forward to continuing to support you!
shannon wyrick
4 months ago
5

Response from the owner4 months ago
Hi, appreciate you leaving a review. We value this feedback greatly.
Amanda Battle
4 months ago
5

If you are in need of therapy I would Strongly recommend this company. Therapy was never something I seen myself needing. But I will say after 7 months & it’s been life changing.

Response from the ownerInvalid relative date format:
Hi Amanda! Your feedback means the world to us—thank you ☺️ We’re so grateful to be part of your journey.
Trevor Scott
5 months ago
5

Response from the owner5 months ago
Thank you so much for taking the time to leave us a review!
John Bock
5 months ago
5

Response from the owner5 months ago
Thank you so much leaving us this positive review. We greatly value your time and feedback. Feel free to share more about your experience and what made it so wonderful! We look forward to continuing to serve you.
Casey Rose
5 months ago
1

Response from the owner5 months ago
Hi Casey Rose, thank you for taking the time to share your feedback. We're sorry to hear this and we take it very seriously. We would like to address your concerns personally. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at success@thriveworks.com. Please email us with your name, phone number, and details of the issue. We ll look into your account, see what happened, and work together from there. We re truly sorry you ve had this experience and appreciate the chance to help.
Jill beeson
5 months ago
4

Shannon is quite a good counselor. She listens and poses questions in such a way that my thoughts are channeled toward possible solutions. She is quite easy to connect with.

Response from the ownerInvalid relative date format:
Thank you so much leaving us this positive review. We greatly value your time and feedback. Feel free to share more about your experience and what made it so wonderful! We look forward to continuing to serve you.
Gwyn Cook
6 months ago
5

Shannon was so patient with me as I vented about my injuries from the car accident and all of my medical procedures. I look forward to talking with her again since this was our first session. She's courteous, respectful of my feelings, and knowledgeable. What more could you ask for? And, all in the convenience of being in my home, at my desk talking on the phone. If you are in need for Talk Therapy for any reason, what are you waiting for? Call ThriveWorks.

Response from the ownerInvalid relative date format:
Hi Gwendolyn! Thank you for your amazing review—it’s feedback like yours that inspires us. We’re here to support you every step of the way.
Elizabeth Palumbo
6 months ago
5

Response from the owner6 months ago
Thank you so much. We really appreciate you taking the time out to share your experience with us.
Josiah Vail
6 months ago
5

This is my first time in counseling, but it is nowhere near as painful as I thought it would be. Super friendly, easy to talk to, and has genuinely helped me rethink some things. Overall a great experience so far.

Response from the ownerInvalid relative date format:
Hi Josiah! Your feedback means the world to us—thank you! We're so happy you had a great experience with our services. We're here for you every step of the way
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