Tower Behavioral Health & Addiction Treatment

201 Wellness Wy Reading, PA 19605

About Tower Behavioral Health & Addiction Treatment

Latest Reviews

Sophia

5 days ago on Google

Hi, I was a patient here and they had shortage of staff, and the atmosphere of the place felt very unorganized and difficult with situations beyond our control.. I think also that some of the staff were not aware of how they’re handling their emotions or keeping professional.. the amount of disrespect and I think or recommend if schedule was modified..? Other than that it is safer. It just felt as if my doctor didn’t know how to treat me. I received a side affect from one of the meds and they didn’t realize..

Isabel

1 week ago on Google

My daughter has signed herself in my daughter wants her to come home they are refusing to let her come home they're threading the 302 her with a judge not only that but the caseworker is rude ignorant and don't want to listen to anything including refusing this Handover a card that was needed . For my daughter's son and my grandson now they're going to sit there and throw her an attitude the nurses are ignorant irresponsibility and they need to do something because I got a lawyer and I'm going to follow the biggest lawsuit against the towers now because you cannot hold somebody against their will and you guys are holding her against her will and not caseworker is refusing to listen to my daughter telling her she's going to residential she's going here and there My daughter is old enough to make her choices and your place need to start looking at who you are hiring

Unhappy Client

3 weeks ago on Google

The bad reviews you are reading here are true. I was told by admitting staff that those reviews were from "upset people" and not realistic. I became one of those "upset people" after my child's experience at the facility in Reading PA. It is very similar to a prison of sorts, and is clearly run for profit. From arbitrary, ridiculous rules to varying degrees of incompetence by staff- my child was traumatized by an experience falsely claiming to be healthy and nurturing. Fortunately my child was able to sign a 72 hour release form and was able to come home. Because of that they refuse to offer any after care or referrals for follow-up treatment. To my mind this approaches being criminal. I am not a spiteful person and I am writing this in hopes of preventing other children from making the mistake of trusting this facility. It almost seems as though the admitting staff are sales people and what you find after signing the paperwork is a feeling of being deliberately misled. This is a frequent problem with facilities of this nature due to being run for profit. Being in the building gives one a bad feeling from the start. Very strange facility in general, for example visiting is restricted to 45 minutes and is held in one of the gyms, where chairs are placed against the walls. Patients wear ankle bracelets and must have permission or approval for the smallest things. Items sent with my child, following the rules, were subsequently picked through and the child only received some items- shampoo approved but not conditioner- simple hair tie required a doctor's approval. Absurd. Please think carefully before considering this facility for your child. I am heartbroken at the treatment received. Thank you for reading.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.8 / 10

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Location

Accepted Insurance

Tower Behavioral Health & Addiction Treatment works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Humana

Magellan Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Inpatient

Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.

Partial Hospitalization Program

With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.

Treatments

Alcoholism is a syndrome of dependent alcohol use. Also called alcohol use disorder (AUD), the symptoms include craving alcohol, not being able to stop drinking, and feeling anxious or irritable when not drinking. For many people, alcohol rehab in Pennsylvania is a beneficial treatment. Programs offer many levels of care, including medical and behavioral therapies.

If you have a mental health condition and an addiction, it is critical to address both conditions simultaneously. If you only address the mental health disorder, you'll likely continue to use drugs or alcohol, which can make your mental health issues even worse. On the other hand, if you only address the addiction, you won't have the tools to cope with your mental health disorder in a healthy way.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Group therapy sessions in Pennsylvania offer you a safe space when you're struggling with drug and alcohol addiction. You can openly discuss your challenges and the progress you're making in rehabilitation. Sharing this responsibility with others in your group fosters a commitment to sobriety and helps create strong bonds with your peers.

Personalized therapy sessions in Pennsylvania typically include a safe and nonjudgmental setting in which you can express your deepest emotions and feelings and explore the factors that have contributed to addiction. Therapists tailor the sessions to help you develop healthier thought patterns and behaviors, which improve your self control and build a foundation for your long term sobriety.

Cognitive behavioral therapy (CBT) in Pennsylvania can be helpful to individuals who are experiencing substance use disorder and various mental health conditions. It helps you identify damaging thought and behavior patterns and replace them with healthy ones.

Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

Amenities

Art Activities
Music Room

Contact Information

(484) 339-6037

Website

201 Wellness Wy
Reading, PA 19605

Get Help Now - 267-450-9996

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Reviews of Tower Behavioral Health & Addiction Treatment

2.3/5 (100 reviews)

Google Reviews

2.3 (100 reviews)

5 days ago

Amber Hopple

1 week ago

3 weeks ago

justt casss

4 weeks ago

My family member was a patient here, the place is nice and everything and it helped her but I do wish the commutation was better. They don’t tell you a head of time that a patient can have only two visitors. The lady who work the morning of may 17 was just very rude and just seems like behavioral health shouldn’t be where she should be working, I feel like people with big hearts usually work in behavioral health and she just has this rude attitude about her. I understand that there’s rules, I used to work at a different mental health inpatient. I understand that but they could’ve communicated that only two people can visit way before today when they were giving us other information, and just the way she was acting and just being rude about it. So I’m sitting in the waiting room since we Ubered here and I hear her talking to other non staff and she just has the same rude attitude with everyone. Also I think it’s unprofessional how her and another coworker are talking about patients who are staying here while I’m sitting in the waiting room. Is HIPPA not a thing for this place? I’ve heard full names and just plain gossip about patients health. It’s clear that the staff at the front desk forget that these are actual real people. Just heard her call a patient disgusting, and talking about the patients family. I know the mental health place I worked at and also an ER I’ve worked at, privacy is like a BIIIIIG THING. But I guess if there’s one person in the waiting room it’s okay for them to talk down on the patients. I’m sure that other staff are great, but maybe get a new front desk crew. Lol, usually I’m not one to make reviews like this. But you can really tell when there’s someone who cares about their job and helping people who are struggling versus someone who is miserable at their job and is here for the paycheck. Besides the miserable rude lady at the front desk and the communication about visitation, this place has great therapists, doctors and nurses. Really helped my family member out a lot. Hopefully she doesn’t have to deal with the front desk lady though haha. Again I hate doing bad reviews. But that lady just wasn’t pleasant at all and it really rubbed me the wrong way when she was talking down on patients. If it wasn’t for patients, she wouldnt have the job she does.

Response from the ownerInvalid relative date format:

We appreciate the time you’ve taken to share this feedback. Your review is important to us. Thank you.

Madi Simon

1 month ago

Hello. I was put into this facility mid February of 2025 and it was one of the most traumatic experiences of my life. When I first got there I was in a room for over 2 hours signing paperwork and being told what medications I would be put on. After that I was then taken away from my mother and put in a room where I was stripped naked (I have severe sexual abuse trauma) and put into paper clothing. After then I was put into unit low I was 16 almost 17 at the time. Where they refused to let me call my mother. After that they took me to sign more paperwork where I saw first of many fights in my 4 days there. About an hour later they moved me and another patient into unit high. I saw several fights and all they did was hold the patient on the ground and take all of their belongings from their room and put them back into the-main room with the rest of us. There were no clocks and no way to see outside. We were woken up by staff screaming at the top of her lungs at us to get up now and telling us she was going to take all of our visitation rights that evening away because of a patient being violent. It’s completely unacceptable to scare children early in the morning by waking us up screaming when every single one of us struggle with mental illness, come from bad lives, and have extreme trauma. There is no therapy what’s so ever you never once talk to a therapist 1:1 and we had nothing but a tv and sometimes crayon (that were taken away from us often) the food was horrible and we had no choice but to eat it (I have an eating disorder so this was incredibly hard) some patients were clearly favorited and got special treatments from the staff. The only good nurses there were miss marry and miss marie. The only thing this program does is give you significantly more trauma and mistreatment. This was the most traumatic experience of my life and If you love your children you will never even take a second look at this facility. Shame on this facility. This is supposed to be a resource for people like me who struggle and have traumatic experiences. Unfortunately this is a shameful, despicable, disgusting facility. Shame on you.

jeff lambert

I want to first say the negative reviews are false but everyone has an opinion and their allowed to. I'm 54 and found myself in a mental health crisis situation and I was lost,confused,mishandling my medication among many other that was until I found Tower during the month of April 2025. I was unsure of what this would bring as a first time for me and what started out as a disaster because of myself ended in myself saying should I ask to stay a bit longer because of the help I was receiving which YOU must want .I'll break it down in a few parts. Admission was flawless however because you're in a different state of mind you may feel otherwise. Food was of average portion because having a facility with this amount of people can't afford waste and you receive a portion of each food group. Structure which if you don't have would be a mess which Tower has structure. Cleanliness yes turnover rate at anyplace like Tower creates wear and tear which you may see a bit of but Tower addresses those issues and I found everything to be clean. TECHS,NURSES,DOCTORS They are unbelievable if I had to thank everyone I'd be here for hours however techs are amazing on 5s Dom is the man but to every tech thank you so much for going above and beyond you always stopped and listened you never were rude shout out to the Parland Trojan you know who you are. All nurses on 5s thank you from the bottom of my heart you always made sure every med questioned was answered and was on top of everything Melissa thank you for spending time on the phone with my wife about my meds at 11pm so kind I can't remember their names other then jo and Melissa but to all you're the best. Dr Chris thank you I really mean that I can't even describe how thankful I am. Kaila Thank you,you gave me so much detailed information before I left you're amazing. To the group therapists don't change anything it's good stuff So here it is. IF YOU WORK THE PROGRAM it will reward you .If you're their and going to give bad reviews for food,or staff,or because you think it's suppose to be you're vacation you're probably going to be dissatisfied because it's impossible to cater to just you. TOWER THANK YOU FOR SAVING MY LIFE,MY FAMILY AND FOR CARING WHEN I LOST ALL HOPE If you cared for me you'll understand not only did I make my daughter's show but with 1 day of rehearsal as an added bonus JEFF

John Stown

2 months ago

Tower won’t keep patients more than a week so it turns into a lather, rinse, and repeat situation for their most chronic patients.

Valar Morghulis

THB hospital is the most unprofessional and negligent mental health provider I’ve come across. They accepted my son, who is 19 yo from the ER in Pottstown. They accepted him, admitted him, as we had a crisis. He is an adult with an intellectual disability who has intrusive thoughts We didn’t consent to treatment there we made them aware we asked social worker Natalie Santiago to give us time and a meeting to discuss with her team and our team next steps to get him into the facility she asked for releases POAs records and ignored us 4 days and then put my son in an uber sent him to my house Natalie Santiago Her supervisor Gracie Pshyc nurse Teresa Clinical assistant Tom All need to be fired - and I’m actively looking for how to file a lawsuit suit! For the trauma stress and emotional mental hardship and negating my son his rights as a person with a. Disability to have his family and social worker present to understand why he was there and what help they’d get him and discharge without a proper evaluation

Kevin Richards

I was discharge today and I wanted to leave a review and I read the reviews about staff and everything blew my mind. That was not at all my experience. These people that work there are beyond amazing they are some of the kindest and genuinely caring people. I am so grateful for all their genuine compassion for what they do and the people they help God bless all of you 🙏5 south

Heather Challenger

Update: Emailed twice and got no response. That should be all you need to know. As I approach my one year of sobriety, I’m thankful. However, my time at TBH only made me want to never return. I felt like a lab rat. I was unknowingly given Wellbutrin which caused a seizure and sent me to the ER. They chalked it up to alcohol withdrawal and took no accountability. They treat everyone at the same very low baseline. Desk staff couldn’t be bothered with simple asks like water and soap. Treat people who need help with some grace and not farm animals that you need to herd.

Thank you for providing this feedback. We aim to deliver the highest standard of care, and your input is invaluable. For us to have a more detailed conversation, please get in touch with us at Feedback@towerbehavioralhealth.com.

Icarus Agostini

3 months ago

While i was here i had ups and downs. My Skin check involved of me stripping all of my clothes off and getting paper gowns. MY "doctor" told me he wasn't a doctor and he never put in doctors orders for my stuff. Tom if you read this, get better at your job. Other things that sucked is that the fact of our "beacons" in unit 3N (adol. unit). We always had to shake our arm or leg until the I-Pads got a better connection. They also don't allow stuffed animals, but Horsham did. While i was in here another patient tried to strangle themselves. All staff did was tell them "its only gonna make you pass out" and threaten to restrain them on the floor. A different patient from "high side" tried to attack my side and fellow patients. BOO!! I hopw if you ever do need to go then you don't get doctor tom. (PS they said they needed my blood or things but never took it)

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